Fruitful Yield is the only thing I miss about living in the Elgin area. I must have visited this…read moreplace once a day. As a vegan, this place was a lifesaver; they have pretty much everything you could think of in a animal byproduct-free version (vegan cheeses, vegan baked goods, many different kinds of vegan ice cream, nut milk, vegan supplements, vegan cosmetics, even pre-made vegan wraps which I miss so incredibly much). Anything health or diet related that you could think of is housed in this establishment. I admit their produce selection is a little lackluster, but Meijer and Caputo's are nearby so it never bothered me much. The staff are all extremely helpful and knowledgeable, I came to know some of them well. A great establishment, I hope it remains for many years to come. I love you, Fruitful Yield.

I went to their customer appreciation week, on June 6th, and I tried out their juice, since there…read morewere handing out smoothie/juice bar coupons. It would have been nice, if they used paper cups, instead of plastic cups for their smoothie/fruit juices, to reduce plastic consumption, ending up in the trash. Plus, they were using a plastic cutting board, instead of wood, to cut their fruits, veggies, etc. Just by going to the juice bar, we have consumed a lot of plastic, without realizing! Not sure why they do not have that set-up, even though they are a healthy food store.

Unfortunate because I have been a customer here for like 8 years…read more Their website is just broken. In the last 2 months I haven't been able to place a single order. They've locked my account for "too many clicks" gee, clicking products to add to your cart is a nono I guess? - had to call to get that fixed. The store themselves canceled an order without my knowledge due to a drink flavor not in stock, which is just poor customer service. I used reward points and codes, which are now stolen and gone from my account. The store should have called me to let me know a flavor was out of stock and asked if I wanted a different one, and subbed it out. That's what good customer service does and should do. Instead I had to sit on a $120 pending charge on my card for a week, and lost my rewards from my account. I love when I called and the dude told me "well store policy says we don't have to call customers." Lol okay buddy, well good customer service skills says you SHOULD. I then got a "digital gift card" for all my issues from their customer service, yet I have nowhere to enter this card info when placing an order, so it's useless. Lol. Now their website doesn't even let me log in, it just spins and spins and spins, and nothing happens. So once again I cannot even log in. Their website is completely broken, and their customer service is lack-there-of. After 2 months with 0 orders being able to be placed and missing out on sales of items I wanted... I'm done. Moving on. Going elsewhere. MAYBE OFFER SALES IN STORE VS ONLINE ONLY BECAUSE CLEARLY YOUR COMPANY IS INCAPABLE OF RUNNING A WEBSITE.

If you have not gone inside The Vitamin Shoppe since its most recent upgrade then you must. The new…read morestore layout is open and inviting with the cash registers in a small island in the middle of the room. Near the front doors is a Kombucha "soda fountain" type of a station. Help yourself to free samples so you can choose the flavors that you like best. Then fill up either a small bottle or large jug of Kombucha. Bring back your cleaned out bottle or jug and receive a discount on the refills. Kind helpful employees are very knowledgeable and never overbearing. Making this a pleasant place to shop.

Love the help that I received picking out my workout products. The manager was very nice and…read morehelpful, I left happy and will definitely be back!

Adding new information: This business is unethical. My insurance company talked to them, and the…read morereason why they sent me the brand I didn't want it's because it's CHEAPER! The pharmacy would lose money if they send me what I requested; however, if that's the case, the pharmacy should communicate with my doctor's office from the very beginning not until the last minute when I reached out. Now my medicine will be delayed for more than 4 days. This business basically doesn't have ethics and only cares about money. Avoid this business if you could. This pharmacy sent me a substitute generic brand without my consent which is birth control. - if you are a female you know how each generic brand works differently. My gynecologist office places the prescription with this pharmacy so I don't know the details but I specifically said I needed Xulane patch, not Zafemy. The worst part is that there's a guy named Luis who's racist and rude. After I tell him my name which is a foreign name on the prescription, he had an attitude against me. He using inappropriate language like "I'm not repeating my name to you" "there's no further discussion" "I'm in charge." This guy cut me off a few times and never let me finish my desired solution and doesn't have a can-do attitude. All he did is "there's nothing I can do for you, is your doctor's fault" So ladies, avoid this racist place that substitutes your birth control without letting you know. And don't let a rude disrespectful man who is not even able to get pregame tell you all the birth controls are the same!! Ridiculous!

WORST pharmacy ever. they didnt give my wife the correct number of refills, blamed us the customer…read morefor their mistake. WORST pharmacy. ALTAF P is the name person who claimed that he was manager is really rude while talking with my wife. We sincerely advise anybody who is getting their prescription medicine from this place to have it moved to another pharmacy.

I love this place! I love Sarah :) She's has the healing hands! I Cross my heart!…read more She's the best massage therapist I've ever met, knowledgeable and always ensures that you will have a great experience. They treat everyone with respect and kindness, which is a biggie for me. I definitely recommend and encourage everyone to shop and support Natural Alternatives Herb shop and see Sarah!

I've been seeing Sarah Dick for massage therapy at the Natural Alternatives Herb Shop in South…read moreElgin for about a year now and every time I leave her table, I feel relaxed and refreshed! Sarah always asks if there are any particular areas of my body that need attention and typically it's my neck and shoulders from sitting at a desk all day. After a massage from Sarah, I feel like a new person! Sarah is also sensitive to my lower back issues and ensures I'm comfortable at all times making sure she is not using too much pressure. Sarah is always professional and easy to talk to. She keeps up to date with new massage techniques and shares her vast knowledge of overall wellness. She creates a relaxed atmosphere with low lighting, a warm table & soft music and offers aromatherapy massage as well. Sarah frequently runs "specials" on some of the different types of massages she offers as well as a repeat-customer punch card that helps with the budget-minded like me! I confidently give Sarah 5 stars. She is outstanding!!

I have mixed feelings. I used to enjoy a smoothie from OR but I agree with the reviews about the…read morepoor service times and staff being TOO "chill." Most visits take far too long, especially if there is more than one customer. The employees act as though they believe that the customers have unlimited time so they will chit chat or lallygag. This is a service based business so there needs to be a balance between "friendliness" and timeliness. I realize it's not a fast food joint but no one wants to wait 10-15 minutes for a smoothie or to simply pay for stocked items. This is the reason I don't shop here frequently anymore.

I'm usually the last person to complain about service but it's legitimately bizarre here. Last time…read morewe went in it wasn't even clear who was working, people in street clothes kept going behind the counter to make themselves drinks and despite confirming we were waiting, nobody would take our order, the only actual customers in the store, for about 10 minutes, then the one thing that needed to be made took another 10 minutes while we watched them mostly just talk and make their own drinks. It feels like they're recording a sitcom about friends who work at a cute little shop and you're intruding.

I have been going here for years. Great service. So helpful!…read moreGood selection of items with very knowledgeable staff!

be careful of their tropical smoothie with the blue powder. I had it for lunch and when I go home I…read morehad a horrible stomach ache and was on the toilet for like half an hour completely emptying out my bowels in a very painful way