Mr. Stone and his wife came to our senior center in East Longmeadow in November of 2025 to purchase…read moregold and silver. He and his wife were very professional and extremely polite to all that had appointments. He did not force anyone to sell their valuables. He offered a price and if that was acceptable to the customer, the transaction was made. His wife worked alongside him helping to keep everything running smoothly. Never once did I get the impression that her role was to distract in the process. She was kind and most helpful as Richard was. I have not been to their shop in Northampton but the experience was a positive one overall. Richard did explain at the beginning that offerings would be made in the price of gold on the day. He saw over 20 people over a two day period, and many left with a check written in the spot.

This guy is a pirate. He won't let you get a price somewhere and then come back. He won't tell you…read morewhat his commission is on scrap gold, like any reputable dealer will do. Anywhere else will be better.

Hollister's associates were fantastic. I sent over a message inquiring about their process for…read moreselling some old jewelry, and out of the 7 local jewelers in the area, they were the only ones to respond to the inquiry without a follow up call. They were extremely quick, courteous, and knowledgeable, and assessed my pieces at a fair price. Don't be like me and waste an entire Saturday getting quotes; these guys are the real deal! If I ever do another jewelry purge, I know that I'll go back to Hollister. I really appreciate the service and couldn't be happier!

Great place to buy coins and precious metals. Purchased 90% silver coins on numerous occasions and…read morethey are always fairly priced.

I went to the Springfield Jewelry & Diamond Exchange this morning to have them estimate the value…read moreof a gold ring. The owner identified the ring, (simple 14k ring with a few diamonds,) noted its features, and quickly gave me a price. Minutes later I was out the door with my cash - and satisfied with the price paid. I would definitely recommend this business if you: - Have a piece of jewelry you would like valued. - Would like more money than other gold traders. - Enjoy a riveting debate on the merits, and nature of golf. - Are looking for a decent establishment in Springfield to buy jewelry. Not to be disparaging, but I had first stopped at Gold Trader: Not only was the offer price 35% lower - the employee told me the diamonds in the ring were not real. Needless to say I sought a second opinion, and I am very happy I did so. Would recommend to friends and family. Will be returning myself. Thank you!

Fuck these guys. I took 1lb 14kt gold to 3 places couldn't pay me out. They said they would…read more Asshat behind the counter weighed it under and said it was silver. Gold colored silver. Wtf. Stay away from these theivs.

The customer service is wonderful, the price I thought was very fair, and I would definitely do…read morebusiness with them again.

I took my daughter to get a navel piercing. They were very welcoming and knowledgeable. I was…read morepleasantly surprised at how clean and professional they were. They answered all our questions with care. It was a great experience! I recommend!

Excellent customer service at the East Hartford location! Everyone makes you feel welcome as soon…read moreas you walk through the door. They were knowledgeable,honest,and completely transparent with their valuations. I didn't feel pressured at all, and I walked away very pleased. The selection in the store was also very impressive. I will definitely be back!

Pro: I was greeted by a nice woman. Other than that, this place is not for me. It's very dark…read moremaking it hard to see anything in the display cases. No one offered to turn on a light. There are piles of stuff everywhere. It didn't give me a good feeling to be here.

Great prices for my unwanted jewelry! I was very happy I stopped by. You will be too.read more

Absolutely wonderful business. They were recommended to me on a local town forum because I've had…read moremy wedding band for 7 years and the white gold was YELLOW. Next to my platinum engagement ring it looked so gross! I emailed them to see if they offered dipping and they responded almost instantly. They told me to drop in any time. For $20 I had my ring redipped, cleaned and polished and they even cleaned and polished my engagement ring for me. They look brand new! I missed the girls name who helped me but she was so friendly and personable and was very helpful! I can't wait to use this business for all my future jewelry needs!

Very nice people that work there. They give you the best price for your item. No hassles. Just…read morestraight forward prices You won't get taken for a ride here. A great place to go if you need to pawn something. They also have a lot of great things you can purchase. Check them out, you won't be disappointed!!!

This place is and always amazing. The first time I came there, I walked in and was instantly…read moregreeted by Al the employees that's were there as if it was yesterday, not once was I ever low balled or played as most say, or would. I came in with something, and when I finally realized I was able to basically kinda finance, if that's the work rather then laying fill price just to re lawn them he told me it would be easy kinda like paying storage for the items I had and most like my o been with them I would say has to be at least 5 years. They also have anotherr nice stuff and prices of you're looking to buy, I got some stuff there to no issues. I've brought other people with me who said other stufff and some of the same things I would.

I've recently shopped in Springfield for years for my jewelry. I Priced a heavy gold bracelet 60…read moregrams and I couldn't believe the price was $1200 less in Ware than Springfiel. Also, my wedding ring and diamond was $1800 less for the same exact diamond and band I had priced out in Springfield after I went to three places.No pressure or upsale ,made me very feel very comfortable.

I stopped in here today to have a watch re-sized to fit me. The jeweler measured my wrist and…read moreremoved links from the watch to fit me perfectly. He was able to resize the watch while I waited. I was in and out of the business in less than 10 minutes, AND the price was more than reasonable. While I waited, I took a walk around the showroom. There were many beautiful pieces of jewelry including very unique men's and women's rings. The service was friendly and courteous. I will most definitely do business there in the future.