Stevens Diamond Jewelers

Had two watches repaired recently quality work and reasonable prices. I highly recommendread more

DO NOT get your jewelry repaired here! I've had multiple necklaces and bracelets repaired here…read moremultiple times and every piece of jewelry I get repaired here breaks in the same exact place it was "repaired"within a few months. These people are scam artists, if you actually want your jewelry repaired DO NOT bring it to smith and sons!

Smith & Son Jewelers

(8 reviews)

I broke the chain on my Tiffany's necklace. Tiffany's wanted a couple weeks to do it, but Smith &…read moreSon said they could fix it in just a couple days, for $25 cheaper. It looks fantastic. You would never know it broke! I'd absolutely recommend them for jewelry chain repair!

We needed a watch battery and stopped in. Service was phenomenal and personal. The jeweler…read morecharged us $5 and gained new clients- we will go back for jewelry and the personal service that was given

T's Jewelers

I had a couple of rings that were badly damaged from an accident. I was referred to him by a friend…read morethat said he works magic. I called Zin and set up an appointment to meet him and take a look at my wife's wedding rings. He calmly assured me that not only would be fix this but add 2 extra prongs on the engagement diamond because it had only 4 and the diamond could become loose and lose the diamond. I was amazed at the quality of work for short money and the rings were done in 2 days. Definitely go see him if you want a cherished ring or family heirloom restored. Mark M

Mr. Tokman is the epitime of a good business owner. He is warm and friendly and goes out of his…read moreway to provide the service you need, whether it be an appraisal, a repair, or to purchase a small trinket. His prices are reasonable, he does excellent work, and you leave his shop feeling as if you you had done business with a good friend. He is the best! Jacki B - Longmeadow MA

Brad Matthews Jewelers

4.6

(18 reviews)

Walked in with an idea of trading in my ring for a different setting. Talked with a knowledgeable…read moresaleswoman and Brad yet again was helpful and able to work with a budget. Highly recommend!

A Great local business! Brad Matthews is the only master jeweler in this area. He is amazing at…read moremaking and creating special pieces! I went to him to get an appraisal, a new setting and bands. He went above and beyond to make sure my needs were met and he kept in contact with me during the process even staying late to finish the pieces! They came out absolutely GORGEOUS and I'll never go anywhere else but Brads! He also has a great approachable quality. Thanks again Brad Matthews! 5 stars!

Gold & Diamond Exchange

(8 reviews)

Great prices for my unwanted jewelry! I was very happy I stopped by. You will be too.read more

Absolutely wonderful business. They were recommended to me on a local town forum because I've had…read moremy wedding band for 7 years and the white gold was YELLOW. Next to my platinum engagement ring it looked so gross! I emailed them to see if they offered dipping and they responded almost instantly. They told me to drop in any time. For $20 I had my ring redipped, cleaned and polished and they even cleaned and polished my engagement ring for me. They look brand new! I missed the girls name who helped me but she was so friendly and personable and was very helpful! I can't wait to use this business for all my future jewelry needs!

De Grandpre Jewelers

4.2

Great jewelry store. Has a great selection of rings necklaces watches earrings and charms for your…read morebracelet. They also resize rings.

What could improve?Everything. I was way overcharged for 4 gold prongs on a ring which held great…read moresignificance to me. When I picked up the ring, I quickly discovered that my hair was getting stuck on a prong. Mark took it and said it could be a couple of days.... Why a couple of days when it's just a matter of pushing down a prong? I then picked it up again and it was still catching my hair! Again he said it would be a wait. The reviews are stellar, but I would honestly advise my worst enemy not to use De Grandpre jewelry store. A painful experience for me.

Block Jewelry

3.0

(9 reviews)

•$$$

There is a high standard that Block sets for their service. Whether I need repairs or looming for…read morenew jewelry and watches, the Block Team is ready to answer the call

Husbands gold wedding ring got stolen and sold to block jewelers . Owner claimed he melted it…read more(brand new 14k $1,000 ring).. has benchmark 14k in scripted on it- hopeful blocks records were inaccurate and someone brought it ! We have heard good reviews about blocks

Springfield Jewelry & Diamond Exchange

4.1

(14 reviews)

Fuck these guys. I took 1lb 14kt gold to 3 places couldn't pay me out. They said they would…read more Asshat behind the counter weighed it under and said it was silver. Gold colored silver. Wtf. Stay away from these theivs.

I recently had a ring upsized and had a concern a few days later after wearing it. I went back to…read morehave my ring looked at and Michael handled my concern, efficiently, professionally, and kindly. His craftsmanship was outstanding. Michael was happy to help me and I was very pleased with the outcome. This business stood behind their work and all with a smile on their face willing to make sure the customer, me, was satisfied with the work. Thank you so much, Michael.

Hollister Jewelry And Coins

4.8

(4 reviews)

Hollister's associates were fantastic. I sent over a message inquiring about their process for…read moreselling some old jewelry, and out of the 7 local jewelers in the area, they were the only ones to respond to the inquiry without a follow up call. They were extremely quick, courteous, and knowledgeable, and assessed my pieces at a fair price. Don't be like me and waste an entire Saturday getting quotes; these guys are the real deal! If I ever do another jewelry purge, I know that I'll go back to Hollister. I really appreciate the service and couldn't be happier!

Great place to buy coins and precious metals. Purchased 90% silver coins on numerous occasions and…read morethey are always fairly priced.

Al's Clock Repair

1.5

(6 reviews)

It's been almost 2 months since I dropped my little clock off for repair. The gentleman behind the…read morecounter bruskly informed me that he would try to find the part I would need to fix it (an eight year old Pottery Barn bedside clock) but couldn't guarantee anything. I had to pay $20 for him to try to find the part the battery goes in. Well, okay. Said he would call me when he had an answer. I've called twice since then. Had my ticket number and everything, but both times folks said they would call me back. Still waiting for a call...from SOMEONE. Bye bye, 20 bucks, methinks.

STAY AWAY!!! Oct. 18,2011 I gave a $10 deposit to have a 1970's electric clock made into a battery…read morerun clock. Four months later,January 20, 2012 I still hear Theresa say "the parts are coming in today" When I told her no, I want my clock back, you have been telling me for 4 months the parts are coming in. She responded ok you can pick it up as it is, it is all apart in pieces. The image of my trying to put the clock back together was frightening. I told her no, I want it back in the condition I gave it to you. She said you can pick it up this afternoon. Well I got my clock back IN PIECES plus monetary compensation for the mess. Satisfied that I received some compensation, but not satisfied that I was deceived over 4months and that the clock which had been in my family for over 40 years is now a bag of parts. Do not recommend this place at all!

The Clean Chicks

4.5

(16 reviews)

Ladies were wonderful. Great job with cleaning the apartment. They arrived timely and brought all…read morethe cleaning supplies with them

A deep clean is just what I needed! Having a 4 year old and 10 month old, we don't get nearly…read moreenough time to get to all the nooks and crannies - these ladies got every spot! I felt a weight off my shoulders, getting back days it would have taken me. The price was extremely fair and absolutely worth every dime. Highly recommend!

Siano Plumbing Repair

3.9

(18 reviews)

Came over as scheduled and swapped out faucet. He was quick, professional, and cleaned up after…read morethe work. It was not a straight out swap so his experience proved valuable. Pricing was reasonable. Highly recommend.

Overpriced! Came 3 times for what should have been completed in one trip. First trip to look at the…read morejob, the second time said he didn't know what he needed and had to leave to get supplies, but did do some of the work. After doing some of the work he claimed he didn't have the supplies to replace leaking pipes which I told him about on the phone and showed him when he came the first time. Left a mess of water all over the basement floor. I offered a bucket and he said he had buckets, but never used one. Bill was just a price - no breakdown of supplies or labor. When I called afterwards to ask what he charged per hour - no response. Find someone else!

All Green Pest Control

(9 reviews)

Rapid response and very personable. Having issue with hornets and contacted ALL GREEN PEST…read moreCONTROL. Was given quote over the phone so no surprises. Dan arrived exactly when he said he would and went right to work. Happy to say the problem seems to have been solved . Very professional.

Dan Morin of All Green Pest Control came very promptly to safely evict the swarm of bees that tried…read moreto build a home above my front door. He confirmed (and an apiarist verified) that they were not honey bees. Strongly recommend!

Elms Cleaners & Expert Alterations

4.7

(10 reviews)

I had a wonderful experience at Elms Cleaners for my wedding dress alterations…read more *PLEASE BE AWARE* she is booking months out! I had to call in the beginning of May for my September wedding and she had to squeeze me in then. So call 5 months before your big day or sooner. She booked 4 appointments for me, and a final appointment for pick up and how to show my maid of honor how to bustle my dress. She might look a little disorganized, but that is just her way of doing things. My wedding dress came out perfect. The only problem was my dress was so heavy the bustle did come undone at my reception but this was my fault for stepping on the dress and ripping some of the button's thread.. I had emergency thread and able to fix it... most dresses would not have this problem, but if you're waking in uneven grass just make sure to lift up the dress and watch your step. Either way, I looked perfect in the dress and that's all that mattered. She has great communication, always verified next appointments and texted me if she needed any questions answered or updates on when my dress was ready. Ursula is a very sweet lady, and always trying to appease. I would definitely recommend to anyone. She's actually a master tailor, took 8 years of schooling... her perfection and attention to detail is on point. She was very helpful with veil selection and advice for bridal fashion. She also helped me find a new rhinestone appliqué piece for the bodice that was nicer than the one the dress came with! Just call really early to book!

Ursula is one of Western Massachusetts' best kept secrets for bridal alterations. She doesn't…read moreadvertise much and I only heard her through several women in my family. As soon as I met her, her warmth and personality shone through. She truly cares about you as a customer and takes genuine care in making your dress look amazing on your body. I had a challenging dress shade and wasn't able to find a veil to match. When she heard this, she suggested that I let her figure out the veil part. She took it upon herself to find the perfect fabric and lining. In the end, she crafted a GORGEOUS veil that would have cost me hundreds of dollars if I went elsewhere. Now I have a beautiful keepsake that you couldn't find anywhere else. My dress fit like a glove, and I felt beautiful. Her rates were very affordable, and I think she should honestly charge more because her craftsmanship was so good. She does run a dry cleaning shop at the same time, so while she *does* give you individualized attention, do be prepared for her to have to pause for taking phone calls and taking dry cleaning drop offs. If you consider yourself to be a "bridezilla" who can't stand an interruption or two, then this might not be the place for you. If you want to work with a wonderful and talented seamstress who's gonna make you look like a queen, see Ula.

Two Brothers Tree Service & Landscaping

(6 reviews)

We feel incredibly blessed to have found Henry, Sandra, and Two Brothers Tree Service and…read moreLandscaping for our backyard patio! Henry blew us away with his amazing creative design, expert craftsmanship, complete professionalism and genuine care! Henry and his team worked very hard and took the time (in the hottest July days!) to meticulously tailor our small patio project for our needs, creating a beautiful space to enjoy nature and have easier access to our backyard. What we received was so much more than we ever imagined! Our gorgeous new patio has truly enhanced our daily lives and we are so grateful! Sandra was equally amazing in the office, making the whole process completely stress-free! Her kindness, complete professionalism, and excellent communication kept us updated, and she answered our many questions with endless patience! Henry and Sandra truly go above and beyond, and we wholeheartedly strongly recommend them and Two Brothers Tree Service and Landscaping! Ten stars!! We look forward to working with them on our next project! Thank you very, very much! God Bless you!

What a supreme privilege it was working with Sandra, Dextre and his crew for the removal of two…read moretrees. They were extremely professional; thorough from start to cleanup. The quote in writing with proof of insurance was emailed within an hour of Dextre's first visit. Time for removal was established and kept as promised. The 6 man crew arrived 20 minutes earlier than promised on removal day, they set-up and an hour later all the wood and debris had been completely removed. The whole experienced went flawlessly at a fair and affordable price. Do not hesitate to give these folks a call, their service, response time and professionalism is exemplary!!!

Mass Used Auto Parts

(3 reviews)

A-1 experience. This…read moreis your backyard mechanic's dream! Or, like me, an aspiring backyard mechanic. Peter is knowledgeable, very honest, welcoming and friendly. I went there for two parts for my 2008 Saab. One was on back order in the Northeast (Saab dealers were unable to obtain the part). Guess what? They had it! I'm actually happy that my car broke down or I wouldn't have discovered this gem. This is now my goto store for used Saab parts, even though they're 40 miles away. They're new and definitely off the beaten path, but easy to find. Their prices are fantastic. They also have a small inventory of used cars.

They quickly found what I needed - a used jack and a tire for a VW Golf - and offered a reasonable…read moreprice. I will certainly go back if I find myself in need of other used parts.

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David N.

238

12 years ago

I bought my wife's ring here last month. They did an awesome job on the shaping and cleaning of the ring. The wife just loves it. I also talked with the owner of this store about diamonds. I found he and his staff(maybe Jeff?) to be very knowledgealbe about diamonds and diamond jewelry. It is a very nice looking store with bright displays and nively laied out. I highly recommend this store. read more

Stevens Diamond Jewelers - jewelry - Updated August 2026

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Just moved to Westfield from over an hour away and needed to find a new jeweler, so we tried…read moreScotts. It was a small but very welcoming shop and we met the owner right away. I needed a new wedding band to replace the one we lost scuba diving (they had LOTS to choose from). I also needed to fix the lobster clasp on 2 of my wives necklaces...in addition to having my mothers pearl ring fixed. The necklaces were fixed on the spot and the ring was done by the next business day. Scott's Jewelers was professional and friendly, we genuinely felt the "small business" touch that you don't typically get from the big jewelers. We will definitely go back.

The owner quoteda price for a 1 carat lab diamond just the diamond went to another local store in…read morethe area found a 1.5 carat lab diamond for $900 less than his one carat price same quality same size same everything.

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3.8

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Outstanding service, great value. fair prices and staff are very polite and kind. They can find…read moreanything for you.

A1 service. Family business that makes every customer feel like family! They always have a wide…read moreselection of items and if you don't see what you like and you can envision it, it's likely they will make it for you! I have had two rings and a pair of earrings made here. Bang for your buck here, the value is like none other! Just go, you won't be disappointed!

Aurora Jewelers

4.3

(6 reviews)

Super nice guy helped me fix my necklace that would've otherwise been unrepairable very…read moreknowledgeable and willing to go above and beyond to help cant recommend enough!

My first time at Aurora Jewelers, and I was there just to drop off something to get engraved for a…read moregraduation. I met Jimmy, and we nerded out on the Star Wars item I had - we talked for quite awhile about what I wanted on the item and our families. What a nice guy! A few days later I get a text telling me it was all finished. It looks great and I am so happy to support a local business with such amazing customer service! (And while I wasn't in the market right then, he has some beautiful rings in the store)

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Hannoush Jewelers

3.4

(23 reviews)

•$$$$

SUPER friendly and helpful staff. Seriously could not have been more pleasant and accommodating…read more Lots of great stock, much more than I expected from looking at the outside. Highly recommended!!

Polite, courteous, and knowledgeable staff! The people are very professional! I brought a watch in…read moreto have links taken out, as the bracelet was too large. The jeweler took her time and adjusted the links, three times until she got the links just right without pinching my wrist when I put it on and took it off. She answered my questions about Citizen Eco Drive solar cell watch "batteries ". She really took her time to explain the process for when my watch battery needs replacing. In addition, I needed my Promise Ring to be repaired, and Hannoush put a rush order on the repair, which was very helpful. Their prices are reasonable, too.

Sayegh Jewelers

4.2

•$

James and staff are exceptional! This is worth the trip no matter where you reside. The quality,…read morethe professionalism, communication, expertise is top notch. The inventory is diverse which provides you with an opportunity to invest your money in what you truly desire. An overall quality jeweler who cares about their patrons and their personal style. Eddy in Chicopee is great too, super helpful and exceptional too!

I absolutely love this jeweler. He is such a nice guy and his staff is very friendly. I don't go…read moreanywhere else. Sayegh has quality and unique jewelry at a fair price. I never get the feeling that the owner is a snake and trying to rip me off. It's just the opposite. I highly recommend this jeweler.

Ted's Creative Jewelers

3.9

(7 reviews)

This guy Ted that's the owner has a bad attitude! Treated me like crap from the time I was in…read morethere! His prices are outrageous and I'm glad he's going out of business!!!Good ridden!!!

I just came from Ted's Jewelers, its sadden me to shop his going out of business sale. I have used…read moreTed's store for over 20 years and throughout those years may family has had repairs done, battery's replaced and rings designed. My son worked with Ted himself designing his wife's wedding rings. Not only today did I receive the service that was top notch ( like I have all these years) but today especially since the store was over whelmed with customers taking advantage of the sale. I've seen some posts stating the sale is just a ploy to get more business. Please folks why when someone is starting a new chapter in life IE;retirement is it wrong. Ted's I will miss you all, the staff ( still miss your mom in the store) its sad to see a small business leave the area. Wishing you nothing but happiness in the next chapter and thank you for always providing great service to me and the family.

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Excellent friendly service with no pressure and a lot of patience to make a decision. And a great…read moreselection. Highly recommend.

George Simons & Son Jewelers