Just boarded my pit mix for 11 days Had no problems He seems fine This is second time he's been there He loves playing with other dogs

We have been boarding here during times of travel for at least eight years. The team at Golden Bone always takes great care of our Vizsla. They accommodate short notice with grace, and return our dog clean, happy, and well cared for. read more

The service and the quality of the facility were excellent. I'll board my very much loved dog there again.

This place used to be AMAZING! My dog Einstein loved it and his favorite person was Kristie. Since they let Kristie go, the place has fallen to shambles. She was the best part about the GB because she actually cared about the dogs and their owners. Never going back, as the care of my dog has gone extremely downhill. Such a shame, this place really use to be wonderful. SMH. read more

DO NOT BRING YOUR DOG HERE! My dog Einstein used to be well taken care of and his favorite person was Kristie. Since they let Kristie go, the place has fallen to shambles. She was the best part about the GB because she actually cared about the dogs and their owners. Never going back, as the care of my dog has gone extremely downhill. Such a shame, this place really use to be wonderful. SMH. read more

No words to express my thanks and love to the Golden Bone. It started out as a place where my father took all of our incredibly spoiled, incredibly loved dogs to get groomed. Jake went to look his best with Emily and she took amazing care of our little boy, making him look and feel so handsome and comfortable. Then, when Jake needed daycare, Dave and Kristy did everything to make Jake and I feel welcome. I was greeted by Kristy, Kadeem, Trey, or Sara every morning at 7:00am, as I would place Jake in their arms. They greeted him with great warmth. "Morning Jakers" "Morning Buddy" He was incredibly well-cared for. Amazing people. So sincere. So professional. So loved. Love, Jake and Elizabeth read more

The Golden Bone Pet Resort - A good boy and his duck - Pet Sitting Near Me - Pittsburgh, Pennsylvania

Do not bring your fur baby to this facility. There was an incident when my friend's dog had to stay overnight by himself. He had called 5 hours before closing to tell staff that he would be 5 minutes late, which they confirmed. Upon arrival, the doors were locked and lights were out, and he could hear his dog crying inside for hours on end :( And they had the nerve to try and charge him for overnight boarding the following day. If you want your dog to get the care he/she needs, I would not put my money on this daycare where they neglect pups. read more

We took our dog to this resort for boarding (5 nights). We had specifically asked them (a few times) to keep her in the play group room during the day since it was her first time and she doesn't like to be in a kennel. Not only they DID NOT put her in the play room but also she was extremely scared snd shaking when we got her back!! She was also very thirsty and hungry as if they didn't even feed her for a few days!! PLEASE DONT TAKE YOUR DOG HERE FOR BOARDING!! read more

Anyone who can get this cat to trust them with his nails deserves 5 stars +!! Thanks! read more

Before boarding my dog, I read the reviews on the Golden Bone and thought some of them were silly or people were overreacting. But NOW I'm speaking from my experience and I should of listened to the reviews... As I was still talking to the girl at the desk, the kennel girl then came out. My dog was showing obvious behavioral signs of being nervous. I tried to politely help put the slip lead over my dogs head and take off his harness. He was then DRAGGED across the floor. The kennel girl didn't even try to be nice about it, and this is my first impression on how they're going to treat my dog!! I understand people can be tired or hate their job but then choose a different occupation because you should be there for the well being of animals. Aside from that, I gave them a brand new 6lb of dog food to feed my dog for 5 days. I told them to feed him 1 cup in the morning and 1 cup for dinner. If 4 cups = 1lb... he was scheduled to be fed 10 cups during his stay. 10 cups = 2 1/2 lbs. So 6lbs of food was MORE THAN ENOUGH. When I came to pick up my dog YOU COULD SEE EVERY BONE IN HIS BODY!!! And I was not given my dog food back. So not only did he look malnourished, but my dog food was kept. That's just rude. The other boarding place I've been too gives you your food back! Only reason I didn't chose them this time was due to this place being located closer to where I'm at. And to then comment on the condition of his fur, you could tell he was not pet or played with in days. Contrary to the bull sht they say that they'll play and walk your dog. Please save your money and go to a different boarding facility. I was going to this place open minded and optimistic because I'm pretty easy going. But after seeing how my dog came home I have nothing good to say about this joke "Golden Bone Pet Resort". read more

We are heading on vaca next month and need to board our rescued pitbull who suffers from horrible separation anxiety. We toured a few places, Golden Bone being one of them. The front reception of the facility is nice... friendly staff, small store with collars, toys ect and a large room for small doggy daycare. It looked totally adorable and I was excited to view. The short blonde haired younger lady gave us a tour. She was by no means excited to do it either and became even more upset knowing there was another tour after us. My biggest peeve with this place- the word "resort" at the end. I'm Sorry, but this felt like a dog homeless shelter. It wasn't an inviting or happy vibe. Cages were ok but nothing special. You could upgrade to a "suite " which is still a cage but a tad bit larger. They are short too so it still doesn't feel like a roomy place for a dog to be 7 days. We were taken back to the dog run. We were told dogs had unlimited play times to run. I didn't see any dogs out of their cage playing, running ect While this may be an ok option for some pet parents, my pup was in the sehptet for 4 months. I feel like this would remind her of that. I saw no interaction with dogs and staff during our tour which made me wonder how much one on one time the dogs truly get. I feel like if the word "resort" wasn't in the name, my expectations wouldn't have been so high and I wouldn't be so critical. I left honestly sad and my husband took one step out the door and said "nope she's not going here" Luckily for us we found a dog hotel with 4 walled suites, cots and a TV in each room. Its completely opposite of the airport (ugh) but only the best for my baby. Ps- the guys who toured after us left 5 seconds after walking in the boarding room... so we aren't the only ones who feel this way read more

I've boarded my pit mix, Sky a few times, and she loves it! Booking her stay is easy - just a quick phone call. They do a great job of keeping track of shots/general health. When dropping off, they take her quickly which keeps her from having a separation anxiety attack (she's very attached to us). This makes the process painless. She enjoys the play groups during her stay and when we pick her up she is very tired. A tired dog is a happy dog! They also feed her from food we bring according to our instructions, so her poop situation is normal when she comes home (thank goodness!) They do a nice job grooming her, although they've only ever gotten 1 or 2 of her nails - she's pretty strong. For our upcoming move we need a recommendation letter asserting that Sky is well behaved, which they were happy to provide as well. Overall great experiences! read more

Took my dog here for the first time over the weekend and wasn't impressed with the staff. Walking in with my dog we didn't feel at all welcome as I felt we should as new clients. The lady that took my dog in away didn't ask any questions or really speak to me about him, just took off his collar and put on their own lead. When my wife picked him up today, we found out that my dog didn't get any play time with the other dogs because he was barking at all the strange new dogs on the other side of the glass. My dog also came back with an abrasion on his chest that wasn't there when we dropped him off. Needless to say we were very disappointed with this pet "resort" and won't be using them again. read more

I love the Golden Bone! They treat us like family and my dog is always excited to get dropped off. I wouldn't board with anyone else.

My little one loves the pet friendly staff and the facility is always clean. They have made arrangements on multiple occasions when I have needed something out of the ordinary and not once was I asked for money for the accommodation. Every bad review I read on here was so generic it could apply to any tiny discrepancy and even when they compensate for it the review is given as poor. This points to bad reviewers. I say cudos for making lemonade. read more

Anyone who can get this cat to trust them with his nails deserves 5 stars +!! Thanks!! read more

This is the second time we brought our dog to be groomed and they really screwed the pouch. I would attach a photo if it was an option but today's groomer had no idea how to cut a Golden Retriever. The entire back side is shaved. If paying by credit card, you are asked to tip before bring the dog out. In total, we paid $73 for a terrible cut. Boarding services are fair and the staff is a always nice but if somebody can recommend someone that can do a show groom we would greatly appreciate it. read more

The Golden Bone Pet Resort - My dogs sad and bare little butt. - Pet Sitting Near Me - Pittsburgh, Pennsylvania

My dog, Bella Luna, was boarded there for approximately two weeks. They gave me the option to provide food or use their food, so I opted to provide my own food. I left 10 cans of "Trader Joe's Premium" dog food and 1 large UNOPENED bag of "Blue Buffalo" (which is about 24 lbs) since I would be gone for some time. My dog also was a healthy weight and looked healthy when she was dropped off. While away, I called "The Golden Bone" several times to check on her and they never had any bad reports about Bella! They said she's eating and doing fine.... Upon returning from my trip and arriving at "The Golden Bone," I couldn't believe how THIN she had gotten and how gaunt she looked! Plus, she had BITE MARKS in a row vertically down her tail! She had NO FOOD left, all the cans were GONE and the large bag of "Blue Buffalo" only had a quarter of food left! How could her food be gone but yet my dog be so thin?! Were you feeding the other dogs with the food I bought for my dog??! The manager said she started biting her tail during her stay at some point but the numerous times I called while I was away...WHY DIDN'T YOU TELL ME THEN ABOUT THIS ISSUE?! Plus, her behavior has changed drastically and she is so whiny now when she wasn't that way prior to her stay. They are terrible and I do NOT recommend them! read more

I'm a little frustrated that The Golden Bone is my best choice in kennels here in Pittsburgh. (Are there some weird PA laws that are overly restrictive of kennels that stifle competition?) I may be jaded because Atlanta has unusually good kennels, but I was disappointed with these guys and more disappointed that I'm going to keep using them because I don't have a better option. The place is a little shabby outside and in the waiting area (which I can live with, because, no matter what you think about him, your dog is too dumb and clueless to notice), and the service is a little snippy and unfriendly. The prices are average for yuppie, spoiled dog kennels ($28 for big dogs, $23 for little dogs), so no issues there. My biggest issue is the hours. I'm used to kennels being open 7 days a week and 7-7 minimum on work days. The Golden Bone is only open 9-5, Monday-Saturday. This blows my mind; if you have a job and want to take doggy in for daycare, you have to quit your job so that you can get him in at 9 and pick him up by 5. But, if you've quit your job, you can stay home and don't need to take him in for doggy daycare. If you need to fly on business on Monday, you're super-screwed, because you have to drop doggy off on Saturday since they're not open at all on Sunday. Not only are you paying for extra boarding, but doggy isn't sleeping with you. If these guys were more convenient, I think they'd see business spike, but I think it's going to take a competitor to nudge them into it. Until then, find friends who can help out with your pets and convince your boss to let you come in late and leave early to accommodate The Golden Bone's work schedule. read more

We have been using The Golden Bone for a year now and I can honestly say that we haven't been disappointed in the service. The staff is caring and communicative and the facility is spotless. Mr. Bunthorne is always well-taken care of and we couldn't be more satisfied. read more

Cat fur was ruining my life, I'm not even being dramatic. Living with my long haired white cat was like living in a snow globe full of white car hair. The day I had cat hair stuck to my contact lens was the day I was like, "The hell with this, I'm getting her shaved." My regular groomer does not shave cats for some reason, so after calling around I reached the Golden Bone and they did offer the services I needed. I was very surprised when I was able to call on a Thursday and get a same Saturday morning grooming appointment. I really think curb appeal is something that the owners of this place need to seriously re evaluate because it looked like I was taking my cat to prison. This place looks really bad from the street, I probably wouldn't have taken her there to be groomed if I had seen the building before. Its a really seedy looking cinder block building. It obviously was a garage at one point. HOWEVER...it's pretty nice inside! If your cat is afraid of dogs, you're def going to want to have the cat in a carrier. There all kinds of dogs in the waiting area. In fact, I wasnt sure if we had walked into the right place bc there was a playroom full of small dogs and then a desk. But we were at the right place. Unfortunately, there's just one entrance. I might be asking for the world, but as other people were bringing their large dogs in, I was kind of hesitant to take my cat out of the carrier for the grooming consultation. My cat is scared of dogs, I wish there was a room or a different area we could have gone into first. The groomer was incredibly nice. She asked me how I wanted my cat groomed and I said, "I dont care if you have to wax her, just shave her. All of it." Instead she suggested a lion cut which I agreed to, bc most of the fur would be gone and also the cat would look hilariously cute. The appointment was from 9-12 and I picked up a new cat! She looked adorable! The groomer said that my cat was well behaved but knowing my cat that cant possibly be true. My cat seemed much more relaxed after her appointment than she has when groomed at other places. I will absolutely come back here, and I recommend this place for grooming services. read more

This was our first time taking our boy Sunny to get groomed in the area. We recently moved to Pittsburgh from out of state, so we were apprehensive as to where we could take our baby. He's nervous, and we're particular about his fur. (Who wouldn't be, he's gorgeous?!) They got us in today after calling and asking yesterday, which was quick! Sunny seemed to be at ease there & they did exactly what we asked. Love getting baby groomed there, we will definitely be back! read more

The Golden Bone Pet Resort - Fresh groom! - Pet Sitting Near Me - Pittsburgh, Pennsylvania

I took my dogs to be groomed here for the first time, and was very impressed. As soon as we arrived, the receptionist greeted us and explained a little bit about the grooming process. You can drop your dog off between 9 and 11, and then pick them up before 5. Emily, the groomer, came out to greet us and asked me if I had any special requests for my dogs. I have a scottie and a westie, and they can both be difficult to groom as their "traditional" cuts are pretty specific. When I came back to pick up my dogs, they looked absolutely wonderful. They were cut perfectly, and my westie even sported a beautiful pink bow on her collar. She looked absolutely fantastic. I have never seen her coat look so shiny and white. I thought that the prices were very reasonable as well. $40 for each of my dogs is more than fair, especially considering how difficult it is to groom a westie. I am so happy to have find a wonderful place to take my dogs for grooming. I'm even thinking about trying the day care! read more

Updating this since my review was not listed... My wife and I boarded our dog here for our long Thanksgiving getaway. We also had her groomed there. I can tell that they did at least trim her coat because there was fur everywhere... on my clothes, on the seat in the car, on our furniture, until we gave her a bath. Furthermore, after I picked her up, I noticed that several of her claws had been cut back WAY too far. I did not notice it until I saw blood on my couch. See picture I posted. They will not get a second chance to do this to our dog. read more

The Golden Bone Pet Resort - One of several claws cut back too far. - Pet Sitting Near Me - Pittsburgh, Pennsylvania

This was the first and the last time I will board my dog at this establishment. My pet was so skittish after picking her up that she was too afraid to ride in the car. She whined for 3 days after returning home and she has urinated on the carpet twice since. The lady in the lobby was too busy on the phone to speak to me about how things went. After all they had my pet for seven (7) days. I didn't know if she was fed that morning or not. I asked if there was something to sign and she just waved me off. I don't profess to be the best person but I deserved to be treated better. So it's back to Petsmart for me and my pet. At least they give you information about how they were boarded. read more

I brought Oona there for 10 days. First time visit. Last time. I was asked if I wanted "a bath, nail clipping" for her. I clearly stated I wanted "NOTHING." When I picked her up, she smelled like a French whore. The woman (cashier) said she was given a "dry shampoo." I asked why. She: "You didn't say not to." Duh? Did did not know what "NOTHING" meant. I asked her to have the owner call me. he's in Australia, a treat from the major $$$$$ he reaps. read more

Really, I think the kennel was fine. I grew up in the wilderness, and none of the kennels we ever used were ever open on sunday either, and also my work hours are really flexible, so it was no problem for me to drop doggie off thursday morning and pick him up monday morning. The groomer wasn't great, but on the other hand I think in 15 years I've never been 100% happy with the way a groomer groomed any of my dogs, which is why I've started doing it myself. The groomers DID follow my instructions for what to do to doggie-- they got rid of the mats around his collar and cut him down to the same length all around, so at least they did what I wanted them to do. I had to clean up the trim everywhere when we got home though, so I probably won't get doggie groomed at the golden bone again. I think that maybe I want to give more like 3.5 stars: 3 for the grooming and 4 for the kennel itself. read more

I think this place is fine. There are definitely fancier kennels in the Pittsburgh area, with more outdoor playing space, recently-updated interiors, and stuff like that, but they cost more than I can afford if I need to go out of town for a weekend. The lack of Sunday hours is a bit displeasing, but definitely not out of the ordinary unless you're in a major metropolitan area (which, much as we all love the Burgh, we know it ain't the big city.) The 9-5 hours are a little bit constraining in conjunction with the lack of weekend hours, though -- it wouldn't kill them to stay open an hour or two later on Mondays and Fridays, so that people could drop off and pick up their animals a bit easier. My dog is a dignified older gentleman who wouldn't do well in a situation where he had to interact with rambunctious young pups without my being there, which knocks several of the local kennels out of the running. He's always happy to see me when I come pick him up, but he's never come home sick or emotionally traumatized. I usually get him a bath and a nail trim while he's there, and they seem to do a perfectly fine job with that. Plus the location is very convenient to my work, so that it doesn't take too big a chunk out of my workday to retrieve Mr. Mammal. I'll keep using them until I leave this city. read more

We LOVE The Golden Bone. For almost two years now, my two dogs have been boarding at the Bone on occasion, and attending doggie day care several times per week. My pups get so excited when they hear "Let's go to the Bone!" They practically drag me in the door each time we pull up. Perhaps what's most impressive is how welcoming it is. The staff is always pleasant and genuinely happy to see us. So many of the regular staff members (David, Kristie, Quentin, Helen and others) have taken the time to get to know both of my dogs AND me as a customer. They are nothing but accommodating and helpful (they even send me pics and videos of the dogs playing during the day:). I also like that many staff members have been working there almost as long as the place has existed. This shows me they are invested in their work and are genuine about what they do. It's not a chain; it's family owned and operated with a comfortable small-business feel. Another simple, but important aspect of the Bone is the smell. It's never stinky! The place always smells clean and looks neat and modern. I've been in other boarding/daycare buildings in the area, and none are even close to this kind of atmosphere. I can't believe so many of the reviews on here are sub-par. Many of the people I see coming in and out of the Bone are regular customers; people who consistently trust and find peace of mind in leaving their pets--integral parts of their family--with people they trust. That's perhaps the best recommendation I can give. Do your dogs a favor--take them to The Golden Bone!! PS--I think a lot of the reviews here are dated, and as far as hours go, you may want to note that the current hours are 7-7 M-F, 9-5 Sat and 2-4 Sundays. read more

We used the Golden Bone for our dog hoping for the premier dog boarding experience that the business boasts. As self-proclaimed first time customers, and first time boarders, we were not only given a lackluster review of our dog's stay "he gave us no trouble", but the customer service provided by staff was poor. The same manager that checked our dog in -- who we spent a time with discussing our first time nerves and who assured us that our animal would have lots of love -- checked us out one day later, but had to ask "who are you picking up"?. And finally, after a request to have our dog groomed during his stay, staff forgot to include this in our order -- apologized, but offered nothing to make up for our inconvenience and ensure our return (next stay complimentary grooming; next stay discount, etc.). Upon leaving we knew we had made the wrong choice for our boarding needs. We had no information about our dogs stay: if he ate, if he was walked, or had play time. We were aware however, that individual treatment and attention to details was not a part of Golden Bone's customer service etiquette. I'd shop around. read more

I love Golden Bone! Our dog has been going to daycare there since she was a little puppy and she loves it! We take her almost daily so she can socialize with other dogs and it is the perfect environment for her. Kristie is an amazing manager always anticipating our needs. Quentin is like a second father to our Lupe, always making sure she is taking care of. All of their staff are really nice to her and you can tell because she is very affectionate with everyone there. We took her to their training lessons as well and it helped a lot taming our puppy's energy, she is a well-behaved dog as a result. We also leave her over night quite often when we travel and she really feels like home. They keep the space very clean and provide grooming service, which is really convenient (specially when you come back from a trip). The price is right and the service is great, we would not take our dog anywhere else! read more

The Golden Bone Pet Resort - Pet Sitting Near Me - Pittsburgh, Pennsylvania

The Golden Bone is a second home to our Frenchie, Stella. She loves going for daycare during the week and always comes home looking super fresh after her weekly grooming. We couldn't be more impressed with the staff - they're extremely knowledgable, give fantastic advice, and most importantly, have an obvious passion for animals. There's no place we'd trust more with our enthusiastic animal. read more

This was my first time taking my dog to any kennel. It cam recommended by my parents and a close family friend. When we dropped my dog off I had the worse feeling leaving him. They cam out and told me to take his collar off, that he didn't need it. Then put a lead on him and hurried him in the back. With no collar and no picture of the dog how were they going to know who he was? We left him over a holiday weekend and when I told the lady at the front desk (who by the way couldn't have been more unfriendly) that I would pay the extra $5 a day for him to have all day play. She told me not on Sunday and Monday. Really? Why not? Do they not have people working? When I went to pick up my dog, same unfriendly lady was working. They brought my dog out and he was completely out of it. It was like he didn't even recognize me and wasn't at all excited. He was acting very odd. We went outside and he took the longest and biggest pee I have ever seen a dog take and it was extremely yellow. There was no way he peed all morning. It was very sad because even after we were home and he was not himself. I would even go as far to say on the skidish side. He peed in the house and kept going to our basement. They do tell you that it can take a few days for them to get back to normal but his behavior was so out of whack that first day that it was alarming. I would go as far to say it was like he was medicated and the medicine took time wearing off that's how out of it he was. I have little kids and normally he can hardly contain himself when they come home and when he saw them, there was no excitement from him. I have no doubt that our dog was kept in the cage all weekend like a hamster. Also, why do they keep your dog food that you bring your pet to eat? Why not give it back? That's odd to. They probably use the left overs to feed the other dogs. I would never in a million years take my dog back here. I would never, ever recommend this place to anyone not even my worse enemy. I don't know what went on there but whatever it was, was not good. I can't believe they have been there for 30+ years. Do people not care about their dogs? read more

I really wanted to give this place 5 stars but sadly I cannot. The staff was very friendly and accommodating on such short notice, however, when I picked up my pup I noticed his testicles were extremely red and swollen. I suspect it's a chemical burn from the cleaner they use in their kennels. I have heard of similar issues at other kennels. It is very disheartening, especially since the kennel was aware that he was still intact prior to admission. I would hope they would have flushed the kennel more thoroughly knowing he was an intact male. They did not mention anything to us about it during pick up, which I hope does not mean that they neglected our dog. read more

Really put off by my experiences here. I took my dog there to board for the first time as our usual kennel was full. When I arrived, the employees were very curt and swept the dog away on a different leash without a word handing mine back to me. I'd never been there so this was strange to me as no other kennel I've been to has done that. They didn't ask any questions about him. I started giving details on food and they seemed annoyed. When I asked about how he did when we picked him up they just said "fine". Short response and not friendly but thought maybe it was because he was new. Also, I gave them more than enough food and none was returned. I took him back to try daycare one day but the woman at check in was annoyed from the second we came in. Same thing at pickup. And some of her comments were just downright rude. No one here I dealt with seems to enjoy dogs. They are in the wrong line of work. Take your fur baby elsewhere. read more

When our regular kennel was booked for the weekend, I tried the Golden Bone as per a suggestion from the receptionist at my vet's office (I'm pretty sure it was based solely on its proximity to their office.) Yes, the pick-up and drop-off hours are annoying, but I have a flexible schedule so it didn't bother me. What really upset me was how incredibly badly my dogs reacted after we picked them up. They were both completely hoarse and seemed starved for attention. My 4-year old dog spent the next day vomitting and having severe diarrhea. I immediately took him to the vet and they said it was probably due to stress. I will definitely be sticking to the smaller kennel that I'm used to from now on! read more

The only place I'll board my dog in Pittsburgh. These folks are the sweetest. I took my dog there every day for a year, and then moved away. Now, whenever I bring the dog back to Pittsburgh, this is the only place I'll take him to stay, and we always get a warm greeting. They remember us every time! They love these animals. Give 'em a shot! read more

I absolutely love The Golden Bone. We have been taking our dog for daycare and boarding here for over a year. We first brought him when he was only 4 months old and the socialization of day care has been great for him. The staff is friendly and fun and I can tell that they love our dog, they are always excited to see him and they even give him special treats to help coax him into my car since he hates car rides. He always has a blast at daycare and comes home exhausted from playing. When we leave him for boarding we feel like we are leaving him with friends. A great place to trust with the care of your dog! read more

I took my two Persian cats there to be bathed. When I picked them up, they were so traumatized that one hid under a bed for hours, and the other was shaking like he was going through seizures. I've taken them to other places to be groomed, so I know this wasn't the standard reaction. So whatever the people here did to them, they were scared to death. Will never go back. read more

I can't say enough good things about the golden bone. I have been going there for over 18 years. I use boarding, daycare and grooming. Recently adopted two new puppies and the golden bone staff was invaluable in helping me and the puppies adjust. they are the best !! read more