I had something rattling in my 3 wood thats not a year old yet. Walked in and Paul greeted me…read morequickly and fixed my issue within minutes. Great customer service and super efficient with time. Appreciate you Paul!

Mark at Club Champion was outstanding to work with for my iron and wedge fitting. He was incredibly…read moreknowledgeable, patient, and thorough throughout the entire process. He took the time to explain everything clearly, answer all my questions, and make sure every recommendation was based on what would truly improve my game.

"Golf on the Parkway!"…read more This is a brand new business, just opened in the heart of Dublin, on Village parkway. The business is located in what used to be a lawn mower shop. You can park easily along Village parkway, or park in the rear. This is a beautiful, well laid out shop with all kinds of golf equipment. They also offer private instructions, with a local golf pro. Don't forget to check out the course simulator, in the rear of the business. It's located in a huge room, which you can rent for either yourself or for a group of people. The software gives you feedback on your swing, so you can beat all of your golf buddies. The owner explained that the simulator is a good option for a rainy day, or perhaps a 100° blistering day in August. There's even a breakout room, where you can have a brew. I had a chance to talk to the friendly owner, who explained the business and showed me some of the equipment. Thank you for opening this specialty shop in Dublin. We need more star businesses like this. But what happened to all the lawn mowers?

I have emailed them about using facilities, must be absentee ownership…read more - update - used their app and asked for info, no response. Still looks like a great retail place, but appointment only? Too bad. Would love to use practice facilities

This was the best money I have spent in a long time while on golf. Joe Lau solved a couple of…read moreputting mysteries for me and got me into a putter that works best with my stoke. He did it in less than an hour....I've been trying to figure it out for twenty years. I am going back soon with my irons and I have every confidence he can help me there as well. Spend the money and see what happens; it's a lot cheaper than the trail and error method of buying club after club.

I usually don't post customer service experiences publicly, but this situation honestly frustrated…read moreme enough that I felt it was worth sharing. On 05/21/2026 I purchased a pair of Nike ReactX Rejuven8 shoes and another item from the Champs Sports / Foot Locker location at Stoneridge Mall in Pleasanton, CA. The very next morning, before work, I attempted to return the items. The issue was the store never opened during its posted business hours. Online hours showed the store opened at 10:00 AM. I waited until around 11:30 AM and nobody ever opened the store, so I eventually had to leave for work. As someone who has worked retail for many years, I understand mistakes happen. Staffing issues happen. Late openings happen. But retail stores also have communication. Everybody hears about operational issues when they happen. That's just reality in retail. When I returned to the store later to handle the return, the interaction immediately felt dismissive. Instead of greeting me, the first thing I was asked was whether I bought the items "at that store." After I explained that I had already attempted the return the prenvious Friday morning but the store never opened, the employee Laylah became noticeably defensive. Rather than acknowledging the issue or apologizing for the inconvenience, she immediately started checking schedules and insisting that employees are "always there by 10:30." The entire interaction felt less like someone trying to help resolve a customer concern and more like someone trying to defend the store from responsibility. The return was then declined because the items were considered "used." What bothered me most wasn't even the denied return. It was the way the situation was handled overall. There's a difference between enforcing policy and dismissing a customer's legitimate experience. Because of that, I documented everything carefully: * I contacted customer support directly. * I also replied to my original email from Friday -- the one asking why the store wasn't open during posted hours -- and attached the updated complaint there as well. Again, I work retail too. I understand both sides of customer interactions. Usually there's some mutual respect and understanding when retail employees deal with each other. Unfortunately, that wasn't my experience here. Hopefully leadership reviews the situation seriously, especially regarding store operations, communication, and customer interaction standards.

This place has a good selection of shoes on the wall!!…read more I really wasn't in here too long, because the shoes I found, they didn't have my size. They also had lots of T-shirts in here, and the prices weren't that bad, I would come here again for sure. Decent sized store located in the Stoneridge Shopping Center in Pleasanton!!

Saw this business on Yelp and decided to come! We opted to have our kids learn the basics of golf…read morewhich in turn can help us help them. Hojin helped us and provided the lesson for our kids. He was awesome. Kind, patient, encouraging, and explaining how we as parents can continue to support our kids. The facility itself is nice-it has the latest tech for golf which I think can be really helpful for those working hard at the sport and wanting to get better. The facility is super clean and they were really nice about our kids eating a snack towards the end. We only did 30 min bc our kids are young. Overall, great facility, super clean, quiet on a Monday evening, and they were really accommodating. I will definitely be back. The monthly membership is so tempting but sooo pricey . I do like how clean and quiet it is. Hojin was also helpful for sure. And I appreciate them being so open and willing to give our 2 and 4 year old a lesson, and also warning us ahead of time in case they didn't cooperate what they would do. The kids had fun and ultimately, gained some more confidence which is what we care about! Thank you for a great evening! We will be back-maybe for myself to improve my swing

Such a cool concept! I was able to work out while my bf worked on his swing. Very clean, modern and…read moremusic was good. The staff was friendly! Definitely will come back.

I went to the Dublin Big 5 yesterday and today and probably had the greatest retail experience…read moreever. Yesterday, I visited the Dublin Big 5 with the intent to buy some ammo for a weekend get together with the boys. When I walked in, I was greeted immediately and then I proceeded to walk over to the firearms section. Haylee was the person who helped me pick out my ammo and I was impressed of her knowledge of the variety of ammo. Anyway, when it came to running my background check, I ended up being rejected. This is the first time that it's ever happened to me so Haylee was kind enough to walk me through that process and gave me the necessary paperwork to get it fixed. With the help of her resources and expertise, I was able to sort it out the next morning (today.) Now that I had the background check situated, I made it back to Big 5 in hopes that I get approved and actually buy ammo. When I arrive, Haylee was already at that counter and was ready to help. She remembered my situation and the ammo that I was interested in which I thought was impressive. When my background cleared, she was very cheerful. With her help, I was able to buy my ammo. Overall, I think that her customer service is the gold standard on how to treat customers. This encounter has made this specific Big 5 my official go-to place for all of my sporting goods needs.

Their "clearance" sale, is not for much of the store. Just old stock. Might as well just go to…read moreDicks.

Visited today on Black Friday holiday and it was still a very pleasant experience. Sure a more…read morepeople all over the store than normal but still not so crowded. I had just been at the Outlets in Livermore and it looked like it could be a one hour wait to get into a store like New Balance, Nike or similar - and here - no problems at all - and since its indoors you wouldn't have to wait in the cold anyway. The store is fun and meant for very young skateboarders - but still I like to look around myself. Super clean and organized - which was impressive given the day. At some point people have to grow up and wear clothing for adults but meanwhile you can come here and pretend you are still in highschool.

Came here on Black Friday for my son bought quite a few apparel items. I do wish they had some…read morebetter sales/promos, but overall will return. Their team was great at continuously combing through the merchandise to make sure it stayed organized. They were in a jovial mood which was refreshing during the holiday crush. Zumiez, keep doing what you're doing at this location!

Horrible experience! he should be fired if he's going to treat customers like that we came in…read morelooking for the new 49ers jerseys all we asked if these were real ! He started arguing with us for no reason!

First time visit and they definitely have a lot of the bay area teams appeals in stock , if you're…read more49ers fan Giants Oakland Athletics, raiders ,warriros definitely the place to get your hats ,hoodies, jerseys, jackets. I was in love with this A's jacket. A must buy. Wasn't too expensive either. Got me a nice San Francisco had to. I noticed they had other teams too like cowboys Los Angeles Rams. And then keychains and bobbleheads. The employees were pretty helpful and nice as well.

I was looking for the black difine Nulu jacket in black with black zipper, but they did not have…read moreany at all. Just the one with the silver zipper. I tried it on to get my size and ended up ordering it online. I am not sure on the value as I think it was quite expensive. But it really does feel buttery soft and nice. It makes me look snatched! Lol. This is my first ever lululemon jacket. There was a worker that saw me and asked if I needed anything, so that was nice.

This isn't the normal store that I usually go to but stopped here while in the area and found…read moreexactly what I was looking for. I wasn't sure on size so I went to the fitting room. I didn't get the young lady's name but she was super nice and helpful. Everything worked out and I purchased what I needed. The guy at the register was nice as well. If you're in the area check it out! I won't mention price because to some it's pricey but you're paying for quality so if you like it then this isn't a bad location!

There was no customer service at all…read more I used the kiosk to request a shoe try-on, but after waiting more than 15 minutes, nothing happened and there was no update at all. I eventually had to ask an employee directly to scan it again and bring the shoes out. Honestly, if the kiosk system does not work properly, I do not understand why it is there in the first place. It only made the experience more frustrating and time-consuming for customers. Please either improve the system or remove it altogether.

Review #1,035 Posted on 4.21.26…read more I came to grab a quick item on a whim as I was in the same parking lot on Tuesday the 21st. My wife had been asking me for a Fri fit visor as we couldn't find her other one. I must say I was given exceptional customer service from Hali. When I asked her where something was, she pointed me in that direction, but when I showed her the item on the web, she looked it up and noticed it was in the back, then went and grabbed it for me. She for sure helped me out and made my experience a good one. This Dick's is in same parking lot as Target right off 580 freeway in Dublin off Fallon Road.