I suffered a knee injury a few weeks ago and my doctor referred me to Synergy Orthopedics for a…read moreknee brace. Rachel Marciniak was the sales associated who helped me. Rachel was responsive, met me the very next morning once I contacted her for a fitting at the Towson location. I was stressed about this whole process but she went over everything very clearly and provided the reassurance I needed. I instantly felt relief when I stood up once she showed me how position the brace. I highly recommend Synergy and Rachel!

Knowledgeable and patient staff. Great shoes with incredible variety. If you use orthotics they can…read morehelp you find the right shoes. Not cheap but great value since taking care of your feet is so important!

Excellent attentive service, knowledgeable staff. Came in with an older relative who can be…read moredifficult to buy shoes for. Worked with Alison - she was great and made things easy. This is customer service you will not get at other stores, knowing you have the right fit and right shoe adds so much value to the shoes. Everyone felt great about the shoes and shopping experience. Highly recommend. They have shoes for many ages and styles. Knowing the are prepared to serve customers with disabilities well makes me want to shop there more.

The fitters of compression stockings are very knowledgeable and helpful. Fortunately I had a label…read morefrom a previous purchase to identify my brand and size. Don't expect insurance to cover this. It's an expensive purchase, but the stockings are sturdy and they last.

I was prescribed elastic socks, and asked how much those would cost without insurance. The…read moreassociate did not answer my question, but advised to wait for the decision on the insurance company. Today I got a bill from them for one pair of elastic short socks - $82. it is ridiculously high. I visited them in person and asked for a reduction of the bill but all three people that worked there refused. If I do not pay in full within one month, they will send me to a collection. So, I have to work one full day to pay for socks that got a hole the very first day I put them on. By the way, my calves hurt a lot and were swollen after I used the socks, so I will never wear them again. It is sad what outrageous prices this company has. Only smart old people with Medicare/Medicaid insurance will use their services allowing imparities to thrive.

I was on the hunt for another pair of HOKA Rincon 3 shoes. It seems these are extremely popular…read moresince I bought my first pair months back, that even the HOKA website was out/or their being discontinued??? But I was determined to find a pair in a size 7 in a color I liked, as I could only initially find pale orange (blech).... It seemed as it got closer to Christmas it was becoming more futile, and some websites seemed sketchy/scam-ish. But I kept looking, and turned off the location. After a few weeks of searching I found this pair on Falls Road, and I check reviews (seemed legit). Pushed to order button and crossed my fingers. This is Baltimore and I live in California. They shipped out within the first work-day of the week (maybe the Tuesday after Christmas). It took a little longer than a week with New Years, but arrived still quickly with holidays. They are perfect! They fit and feel perfect out of the box, and I'm so happy with my purchase! I'm also happy to support a small business! So glad I did a deep dive search and if I'm ever in the neighborhood I'd definitely stop in. Thank you for the great service! I knew there was a pair out there in the world with my name on it.

I'm not a runner but wear supportive walking/running sneaks. I brought my mother-in-law here…read moreyesterday. She had forgotten to bring sneakers on her visit. She wanted a pair of Hokas and I bought a pair here last year. Nia (I believe is her name) was very helpful and patient pulling different sneaks for my MiL. She ended up buying Brooks sneaks, sunglasses and a couple pairs of socks. Thanks for your help Nia. I'll be back when I'm ready for another pair of sneaks.

Excellent selection, helpful staff, reasonable rental price for transit chair. Also convenient…read moreoff-street parking.

This company is owned by Adapthealth. They are terrible at billing and collections. They treat you…read morelike a criminal. They want everything to be digital -- ordering, payments, and customer service. Senior citizens are being ripped off by their abusive practices. They try to force you to sign up for "auto pay" which is a license to steal. They do not send send out invoices automatically. You never know what you are paying for. They put you collections mode before the due date. They do not tell the truth. A customer rep will tell you that everything is covered by insurance; then you get a bill! They will not let you know the price of an item before insurance subtractions. Do not use Adapthealth. They are the business to steal money.

This is the main charm city run location I frequent. As a hobby runner and marathonist; I do need…read moreto buy occasional running snacks for my longer distance runs and I enjoy trying out a variety of options so coming here is perfect as they sell energy gels individually. I've also gotten new shoes from here before and they were helpful with several shoe recommendations for a neutral, cushioned shoe. I will say their prices vary compared to shopping from direct brands online sometimes so this is worth comparing prior to purchase. Upon purchase, I'd recommend making a free account here so they can save your purchase history so if you liked something you bought but don't exactly remember what it was, they are capable of looking it up for you. They recently added stickers for purchase and I did grab some to journal my runs with.

If you need good shoes to run or walk in...get yourself (run, walk, or drive! lols) to Charm City…read moreRun in Rehoboth Beach, Delaware and see Erin, she's the BEST! Apparently, good shoes are important. Who knew!? At least, that's what my PT Annabelle at Fyzical Bethany Beach said when she met me & saw the $12 Wal-Mart mule sneaks I was wearing after my TKR knee surgery. Hmmm. So she gave me a "shoe prescription" to go to Charm City Run in Rehoboth and now I have super cool, supportive, & controlling Hoka sneakers! Srsly, Erin was amazing! She measured my foot, consulted with me, assessed my needs, and then brought me a variety of shoes that would fit the bill. I even got some cool new cushiony socks! Great store, great service, and great shoes! Watch out early bird walkers of the Bethany Beach Boardwalk, I'm heading your way soon! Check out Erin's IG page @ccrrehobothcoachcrew

Classic shoe repair. Very reasonable cost to reattach the footbed to the sole in my Birkenstocks…read more He wasn't sure it would hold but the cost was very fair so I decided to try. Came out great and seems to be holding! I'll definitely go back if I need any other cobbling. They also had a nice selection of shoes for sale.

Took my boots that were quite old to Dan Brothers and they made them look brand new!!!…read moreThank you Dan Brothers!!!!

Tam was exceptionally knowledgeable, friendly and professional. His manager who serves as one of…read morethe owners was also very friendly. Highly recommend!

4.13.24 I have never…read moreowned a comfortable pair of shoes in my life. Doesn't matter what brand or type (comfort, sneakers, etc). I have owned Vionic, Sofft, Ecco, New Balance, Asics, etc. and every pair I own gives me calluses, is too tight, or make my feet hurt. I have gotten orthotics in the past too. I received a coupon in the mail so decided to check them out. Upon arrival, I was acknowledged and greeted by an associate and he said to let him know if I needed assistance. Unfortunately, owning comfort shoes typically means you sacrifice style. The selection is more suitable for mature or conservative clientele. The associate informed me they will carry more stylish shoes in the fall. I may return, but am not hopeful I will find anything stylish and comfortable given my past history with shoes in general.