The prices seemed fair for brands I know like Sofft and Born. Lots of pink clearance tickets. This…read morereminded me of a Famous Footwear. I didn't find anything but my boyfriend bought a pair of Nikes for $50.

Very nice and clean shoe store. One of the workers was very nice and helped find my son a pair of…read moreshoes and socks, which is not easy since he is a 14EE and he is a picky 14yr old. We all left happy! Hubby found a nice pair of flip flops and a good beach hat as well. I got a new pair of shoes for my birthday that are super comfortable!!

I love Sunset Shoes! They have the prettiest things, friendly staff and great service. Got great…read morevalues in the sale room today as well as some beautiful new fall boots at Destin Commons location (not on sale, but still better prices than many I've seen since tariffs). Love both of these stores.

I visited both the Destin Commons location and the Grand Boulevard location over a weekend looking…read morefor two pairs of shoes. After doing two laps around the stores and repeatedly picking up shoes that I was interested in, looking around for someone to help me, not one employee at either location asked if I needed a size or wanted to see something. As a shoe store that doesn't keep all sizes available, this should be the one thing that their employees are good at, but I guess not. And at the Destin commons location I was the only one in the building while the teenage employees just sat on the couch talking to each other. I will gladly take my money elsewhere

Great service and huge selection of running and pickleball products! Very competitive prices as…read morewell.

Service was a bit aggressive and annoyed. I had to let them know I was paying and not them…read more Finally got what I thought I needed. Not. Value; expensive!! Selection pretty good. I hope management has viewed the videos and made changes.

Terrible service and will definitely not come back and she was on her phone the entire time. I was…read moreextremely disappointed with my experience at this surf shop. I came in excited to look around and potentially make a purchase, but the customer service completely ruined the visit. I asked what I believed was a very normal and reasonable question about one of the products, and instead of receiving a helpful answer, the employee I spoke with immediately seemed irritated and annoyed that I had even asked. Her tone was rude and dismissive from the start, and she made me feel like I was inconveniencing her simply by trying to get information about something the store sells. As a customer, I don't think it's unreasonable to ask questions before making a purchase, especially in a specialty shop where people may not know every detail about the products. Rather than helping me understand what I was looking at, she responded with visible frustration and an attitude that made me feel unwelcome. What bothered me most was how unnecessary the interaction felt. I was polite throughout the conversation and wasn't demanding or difficult in any way. I simply wanted assistance, which is one of the basic expectations when visiting a retail store. Instead, I felt like I was being talked down to and treated as though my question was stupid or not worth answering. Customer service can make or break a business, and unfortunately this experience left a very negative impression. A surf shop should be a welcoming place where people of all experience levels feel comfortable asking questions and learning more about the sport and equipment. Instead, I left feeling frustrated, embarrassed, and unlikely to return. I hope management takes customer interactions seriously and reminds employees that a little patience and respect go a long way. One rude interaction can easily drive away customers, and based on my experience, there is definitely room for improvement in how customers are treated here. I normally don't leave negative reviews, but this experience was disappointing enough that I felt it was important to share. i think her name was kaylee or something and she needs to learn something.

An employee named Marayna was really nice and helpful, showed me where everything that I need was…read moreat.

It's been over four years since I wrote a review for this Nike location and it feels like it's time…read morefor an update since I recently visited it. My family and I were on vacation in the Destin area for Thanksgiving so of course we hit some of the stores for sales. What I liked about this location is that one of the workers made sure to tell me how to get an extra percentage off what I was buying by using the Nike app, which I would not have done. They actually had a really good selection of items on sale . My oldest son was able to get three nice shirts for $21. We will probably come back here when we visit the area again.

Nice selection of Nike products. Friendly staff, obviously expensive it's Nike. I'd shop there againread more

We had the best service tonight. We came into the store 1 hour before closing. There was 1 employee…read morein the store. We asked him to find a certain color shoe. He found it right away. He was very nice and helpful. He was doing a fantastic job of helping all of the customers in the store. He checked us out quickly and asked us to become a sketchers elite. The shoes that I purchased were very comfortable. I love the colors. They fit perfectly. I feel like I'm walking on air.

Was greeted as soon as I walked in. Good selection--my husband found a nice pair of shoes in his…read moresize, but I had a hard time finding my size, 8.5. Had to get another pair to take advantage of the "buy one, get one 50% off". I was up to the challenge though and finally found my size!

Went in on vacation and my friends loved it so much they bought some shoes! Great store selection…read morefor this upscale boutique location so happy we randomly ran across this location the service is top tier

It's rare to find a sneaker shop in the Panhandle. It's even more rare to fine one with the…read moreselection of this store. There were so many pairs of shoes for each different style and that was impressive to me. Today I came in to sell a pair of shoes. I was able to sell my Air Jordan Flint 13s with very little hassle. There aren't many sneaker shops that let you see sneakers in the Panhandle so this was a welcome surprise. I'm so happy to have a place like this within driving distance. They had so much streetwear in stock that I hadn't seen before. They also had the newest shoe releases. I would recommend this place to anyone who considers their self a sneakerhead.

I'm giving 5 stars specifically for the help I received from Nicholas. I had a pair of shoes…read moreshipped to my house from Rack Room Shoes where it was delivered to the wrong address through FedEx. I went back in store and was able to get the whole situation resolved thanks to him. Diligent, Patient, and friendly service should always get the credit it deserves.

I don't understand why Rack Room has poor reviews. The employees were very kind and helpful, the…read moreprices can't be beat. I got matching shoes with my son at an incredible price (although these shoes weren't part of their BOGO). They have such a great selection of shoes, a little bit of everything. From sneakers to crocs to sandals and formal kicks. I don't understand so I thought I'd leave a review that favors it here. I keep coming back to check the selection and highly recommend rack room!