As soon as I called The Good Feet Store, they were helpful and I was able to schedule an appointment the very next day. Minerva took excellent care of me. She is extremely knowledgable, and answered all of my questions. I explained how tired and sore my feet feel on a daily basis. As a teacher and someone with an active lifestyle, I am on my feet a lot. Minerva helped me try on sevaral orthodics, and about an hour later, I was walking on clouds through the store. She even was able to find a special insert for the occasional "dress up in heels events." I wore some inserts for my workout this morning at the gym, and already I can feel my posture is better and my feet are very happy. She assured me that she will follow up in a few days to see how I am doing, and I believe her. It's not always common to receive this stellar customer service. Thank you Monerva and Monterey Good Feet Store! Janis Ost. Santa Cruz read more

Terrible experience trying to hold the salesperson, store manager, and store owner accountable for a full refund of approximately $1,500 they committed to at the time of purchase -- not credit -- if the products didn't work. The products didn't work for us. Instead of honoring their refund commitment, they repeatedly offered variations of inserts and extended the refund timeline until it was past the window for a Visa dispute on the original charge. They then refused to take the product back or return any money. When we escalated, the explanations we received were inconsistent with each other and with what we were originally told. We spent hours out of principle trying to hold them accountable to their word. Their products may work well for others, but they didn't for us, and based on our experience, we felt the company did not honor its commitment. Very disappointing. Buyers beware. read more

The Sand City store had a very impressive presentation of their product. After an hour long spiel, they said the price was $1800!! Would not sell me individual inserts. Just the package. read more

I was there 2 weeks ago on sand city. This young lady name Liz help me out. I was there for a while she convince me I'm getting the insole the socks and other things. She didn't let me know in how much is all my will cost, it turn out that is ,1900 hundred dollars. I haven't worn any of them and went to return it. I text her many times and she keeps saying she will get back to me and never did. She ripped me off to get commission. I do not have that kind of money to pay for this. Please give me a suggestion in what to do. read more

I'm so impressed with how much the support helps me. I had 3 back surgeries in a 11 month period 20+ years ago and my job just changed so on my feet all day. I have to give a big shout out to Lynn who did my fitting. I would definitely recommend to anyone living with pain. read more

Lyn was fabulous. Very detailed consultation. Very thorough explanations of product choices.

Went to The Good Feet Store today in Sand City. Had a personal imprint, fitting, and trial. Customer service was amazing with no pressure. Lynn made me feel right at home. Looking forward to my new journey with these arches to end foot pain and back pain. read more

Really good service. Asked me about my lifestyle and what I do. I've noticed my arches have been collapsing and I want to nip it in the budd. Just trying on in store I felt pressure disappear off my knees. Definitely recommend if you're having any sort of back, knee, or hip pain. read more

We came in and met Zillah. She was awesome!!! She was really listening my husband problem. Great suggestions to his feet. We loved her!! You should ask her to get good product!! read more

I visited the Good Feet Store today and got great service from Lynn. Everyone was very helpful. I'm a bartender and work on my feet all night so I highly recommend getting inserts from the Good Feet Store. read more

The pain in my back varies from mild to excruciating! Not resorting to surgery I read about the Good Feet Store in Marina! Karina helped me choose the best orthotic and now I'm feeling so much better! There is a period of slowly adjusting to the orthotics but after that it's like a miracle! If you're experiencing back pain, you owe it to yourself to give this a try! The price was worth it to me to be rid of back pain! You'll be glad you did! read more

I wanted to like this store and was hoping they could help me with my painful feet. However, the sales rep was trying to convince me to buy the whole system when it was clear that at least 2 of the insoles were not going to work for me. Also, the rep was sick and coughing all over the place and then touching the shoes and insoles he was handing me. I ended up getting sick a couple of days later - it may not be related but you have to wonder.... read more

I cannot believe the kind and professional Maria Lopez extended to me today. she made me happy with my new supports and shoes. Now my feet are happy. read more

I highly recommend the good feet store, what a difference in my balance, my back pain is almost non existence, my knee pain has gotten way better, I certainly can feel the difference. read more

These guys ARE NOT Dr.s first off. They got my shoe size wrong from the start. Saying I was a 13 when I'm a 15 and even tried on three different sizes to prove them wrong. Second the supports hurt my feet even more and 3rd you don't get your $1300.00 back if you don't like them after 3 weeks. I went to Target right afterwords bought a tennis ball. Rolled my foot on it and vuala..problem solved. read more

I've had issues with my feet and decided to step into the store while driving. Lynn provided the best service and was extremely sweet and knowledgeable. She took the time to try on numerous inserts with me to make sure I left with the right ones. The store is also very nice and clean. I am leaving with happy feet read more

I've been struggling with Plantar Fasciitis and had been experiencing great pain as a result. As a post collegiate athlete I am very active, and this pain I have been experiencing has been exhaustive obstacle. Upon my visit to the good feet store, Lynn Wagner was very helpful in explaining my condition and assisting me with finding a product that was perfect for me. read more

It Was a great experience coming here. ZILLAH was awesome the minute I walk in . She sized my arch and I feel great . Well worth it.