I came to this Fleet Feet looking for a pair of Mizunos. I had just run the Honolulu marathon and…read moreleft my shoes in Hawaii. I knew the exact pair I was looking for the staff gladly helped me. I was very impressed with the staff knowledge of their products without being pushy. I tried the pair that I wanted on, but they didn't have the color I wanted in my size. They gladly checked the Fleet Feet in Santa Cruz to see if they had the color and sure enough they did! I was able to pay for the shoes the same day and they said that in two days I should hear from them that they had the shoes at the Monterey store. Sure enough, on Saturday I got a call and the shoes had arrived. I was out of town, but the employee assured me they would be waiting for me when I arrived. I picked the shoes up tonight after calling to confirm their close time (Yelp says 6 pm, but I called and they actually close at 7 pm). Since I was able to make it after work (score!-I work in Salinas so the original posted 6 pm close time would have been cutting it too close) I got my shoes tonight and ran 3 miles in them. Needless to say, I am very happy with this stores selection, customer service, non-pushy attitude, attentiveness and flexible hours. I will definitely be back next time I need my running shoes. Thank you!

Loved checking it out during big sur race weekend! Lots of runner gear to check out and grab if you…read moreforgot to bring them.

Walking down Alvarado street and decided to walk in to this store. Walked in and saw a cool Felix…read morethe cat shirt and decided to buy a skateboard. Owner and associate behind the counter were very helpful and put together the skateboard while keeping in conversation with us while we waited. Cool store with good vibes. Check it out!

I'm so glad we found this little shop. As we waited to get my car fixed at a local repair shop in…read moreDowntown Monterey, we were able to grab lunch and shop while we waited. Since it was getting cold and starting to rain, we ended up stopping by here to get some jackets. The store has a small, but had a really nice selection of items. Service was good here too. We both found hoodies to help us stay warm, and we were able to head out again. The store is cute, clean, and has good service. I wouldn't hesitate to stop by here again if we're in the area.

i went in today with my boyfriend and daughter and ryan absolutely made my day, he was friendly and…read moretotally understating of the situation i was in with helping me buy my boyfriend a pain of birthday shoes, another young female was helping me with the selection they had and i plan on actually ordering them online thanks to her! i hope her and ryan know they absolutely made my day and deserve a raise most definitely! they deserve it!

They do not close at 6:00 on Sunday as stated on Yelp. They were already closed at 5:40 when we…read morearrived to pick up the shoes I had just put on hold on the phone for my daughter! Please correct your store hours!

Yeah! No. I'm thinking years ago this Marshall's was great,…read moreclean, full and solid customer service. Not so much the last few times I've been here. There's a noticeable change. So unorganized, a bit empty or way over stocked of one item. The floors are filthy and the bathrooms are closed or not working. Is it a change in management or just in who they're hiring? Are they settling for this is who we are and not getting back to where we came from. I'm shopping and spending my money where my shoes don't stick to the floor. Last words...yikes. No.

The workers are really efficient and nice. And I never get tired of shopping here, I go here like…read moreevery weekend, and there's amazing varieties of things to buy and I always find what I'm looking for ! And amazing prices

This is suchba clean and gorgeous plaza with little shops to check out! There's extensive…read moresuperchargers available too.

This is a small shopping center but great stores there! I hadn't been there in a while and I was so…read moresurprised to see free people there and Anthropologie! There is a variety of stores from high end and your typical stores you see at the mall. Also there are food options to grab and go or sit down at a restaurant!

I have flat feet, so comfortable walking shoes with style has always been a problem. The shoes this…read moreplace offers are light and comfortable with good quality. Hard to find good shoe stores. O My Sole is excellent!

Um, I should not admit this but on my two day trip I um spent half a day here and bought 6 pairs of…read moreshoes at great prices. why I let my husband convince me i needed boots when I live in southern ca I do not know but I have two new great beauties taking up real estate in my closet - unlikely to ever come out i our 90+ degree weather I am wearing the heelsI bought daily they feel like slippers and I want more unfortunately the slippers I bought here did fall apart but nothing a little super glue could not handle and at the price, I really don't mind as they were slippers after all, it did not happen at work ;) great, comfy brands

Thanks so much for Breanna helping us so much. Managers Anna and Blake are great too. Breanna…read morehelped us find our account Star Points, and we were able to buy more from the store. Breanna is super helpful to find customers the size color exactly right for them (and us). Hopefully Macy's can let us know they saw our comment and thanked the right employees managers Team.

Definitely need to do better on how product is being sold, came in for a pair of denim that were on…read moresale for 60-75% off but unfortunately the tag was lost. So Letti made the original tag and didn't deduct the percent that was supposed to be off and tried to sell them to me full price. Not even a 10% discount was offered no help at all. Waited about 30-40 minutes and no help. However I believe John from the jewelry department helped me right away with my other items of purchase super professional and helpful made me feel welcomed. Not Letti though.

This Ross has a good variety of items, and I've found some great deals here over the years. The…read morestaff is always friendly and helpful during my visits. My only complaint is that the store can feel a bit disorganized at times, which makes it harder to browse. The restroom was decent, but I do wish they had more stalls available for customers.

Extremely bad customer service. Took the only cashier twenty minutes to help us. Ten people…read morestanding in line and she kept chit chatting with a guy looking at the cheap custom jewelry. What a joke. Zero stars