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    The Granite House - Drug & Alcohol Rehab

    2.8 (11 reviews)
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    Derry Medical Center

    Derry Medical Center

    2.7
    (15 reviews)
    2.1 mi

    I am extremely disappointed with the level of care and communication from this office. After…read moremultiple online prescription refill requests and several phone calls, I was repeatedly told that my refill was being handled and that everything was set. Despite those assurances, it took 11 days for my prescription to actually be refilled, creating unnecessary stress and inconvenience. The issues continued when I had a physical appointment scheduled, only for the office to cancel it the day of and reschedule me with a new provider. That provider then canceled the appointment the day before it was supposed to happen. The final incident was especially concerning. I brought my 8-year-old son to the walk-in clinic one evening, and despite there being no patients waiting, we were refused care because the office claimed I had transferred his care elsewhere. This was confusing and frustrating, especially since my entire family had been patients at this practice. Healthcare requires trust, communication, and reliability. Unfortunately, after these repeated experiences, we no longer feel confident continuing care here and will be transferring our entire family to another practice.

    I have found the PA's to be more attentive to serious medical situations than the doctors. The…read morepractice has grown so fast that the doctors don't have time to follow up with patients. Most times you are referred to a PA Even when a patient has a very serious condition that leads to hospitalization and death. Also, the staff And doctors don't have time to answer requests for refills on prescriptions. I finally called today because a request from my pharmacy has no follow up at DMC. I was told today they are 900 prescriptions behind.

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    Family Practice providers who can care for your entire family from newborns to grandparents, and everyone in-between!
    Family Practice providers who can care for your entire family from newborns to grandparents, and everyone in-between!
    The Londonderry office of Derry Medical Center at 6 Buttrick Road, Suite 200, Londonderry, NH  03053  603-537-1300

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    The Londonderry office of Derry Medical Center at 6 Buttrick Road, Suite 200, Londonderry, NH 03053 603-537-1300

    The Granite House - Drug & Alcohol Rehab - halfwayhouses - Updated August 2026

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