Tammy gave me what was, by far, the best facial I ever had! She was kind and funny and listened to…read moreall of my concerns. So relaxing!! (Other than the few moments of exfoliating- if you know you know). I wish I was closer and could go every day!

I called in the am to get an emergency last minute manicure and pedicure. Staff were super…read morewelcoming and find me spot an hour later. The building is beautiful, overlooking a river with cascades. After my treatment, I waited the polish get dry on the outdoor patio, drinking tea, looking at the river. If you need a break, a relax moment for yourself, this is the place to go. I can't wait to come back try a massage!

Vibe: positive Walk-ins? Yes!…read moreLuxurious space Well skilled, friendly stylists who give you the skills you need to customize and maximize your hair routine. Already have my next appt scheduled!

This salon is top notch. Alyssa was terrific! She did exactly what I wanted for my son's wedding…read more She is an outstanding hair stylist! Autumn did my makeup and was superb. She gave me the look that I requested. Overall, I had a great experience. Thank you Alyssa & Autumn for making me feel beautiful!!

My daughter and I went in for a dual massage that she had bought me for Mother's Day. There was a…read morelittle bit of a snafu to begin with, but we wound up getting our appointments. The owner was very pleasant and attentive. The atmosphere is very relaxing. The massage therapists paid attention to our needs for the therapeutic massages. The ladies that worked with me and my daughter were Olivia and Stephanie. They were very good with their technique. They respected our privacy when changing and gave us a proper allotment of time to redress as well.

Three years seems like a long time between reviews so why not break the trend…read more Up in Pittsfield for a couple days and needed to treat myself to some relaxation. I never have had a stone massage before so booked myself one as well as a pedicure. The place itself is what a spa should be like; relaxing, inviting, and peaceful. The host was nice and brought me to the relaxing room (waiting room) which set the mood. I talked to a lady who goes weekly and commented on how I was smiling beforehand. She knew I was in for a treat. Patricia was my therapist for the afternoon, she did an absolutely terrific job explaining what was going to be done before and making sure I was doing well during the treatment. A stone massage is probably something I will not get again but certainly would get a typical massage from her. Having constant contact is something we both agreed I could have used which you do not get with a stone massage. If you never had one before it is basically hot stones being rubbed on you. Not what the pictures portray with them sitting on your back. Feels good but nothing at this point beats a good old fashioned massage. Anna took care of my feet with the cloud nine pedicure. She gave my feet the rub down they needed and they feel great! The ladies in the room and I had good conversations going on. Found out the lady next to me also acts so we exchanged information. All in all my body feels good post treatment. Looking forward to snuggling in bed and getting a good night of rest now. And thank you Kim? for the recommendation to go to Frankies for dinner

Re: Review of my Wellness Guide, Kelty Greene and Tim my reservation agent…read more I just wanted to take a moment to share the wonderful experience I had with my wellness guide, Kelty Greene yesturday. She is one of my guides and we had a very thoughtful conversation about my itinerary. She made some key adjustments that really aligned with my needs and also took time to explain some of the concerns I had. I would absolutely give her a full 5-star rating- way to go, Kelty! Additionally, I had a conversation with Tim couple days ago who was my reservation agent. Tim went above an beyond-he helped me arrange payment for my package, showed a lot of care, and even spoke with his supervisor to ensure my concerns were met. I really felt protected and cared for throughout the whole process. Thank them both for such a fantastic experience. Best Regards, Sue O

Mattress and pillows were worst than a motel eight seriously pillows lumpy I didn't sleep. The…read morewhole night woke up with a bad back. Could only go in the pool couldn't do any of the exercises. I complained to the woman that was at the spa booking appointment at 8 o'clock in the morning is now two 2 o'clock she told me she would definitely get on it and she apologized that. Maybe they could change the room no one ever called me back. I called the front desk today and I got lip service from the guy working at the front desk no help he's telling me he's helping me but he's telling me to take time out of my day cause I'm going into the pool again to try to work out my Backand he said that I would have to speak to the manager in person he couldn't put me through. I said where is the manager well, she's not here. I said oh but she's going to appear when I come there.

Treated my girlfriend to a massage around her birthday. She had an excellent massage and said she…read morewould definitely come back in a second. Sadly she didn't get the lady's name but was very happy with the experience.

I had my first massage with Laci Parker today. I have had many massages before with very skilled…read moremassage therapists who have taught massage. I can honestly say, Laci gave me the best massage I have had in my life. Throughout the treatment I was felt waves of euphoria and relief of pain and tension that has never quite been relieved since 2013. However, as I remained lucid, I discovered how much tension and pain my body was compensating for as the treatment continued. My only disappointment from the experience is that I have been in the Berkshires since March 2020 and I had not been able to receive treatments prior to now because I'm only here for another 9 weeks. Though you can bet I will have a weekly appointment until I leave.

Amazing spa in Lee. Had a fabulous facial which included paraffin on hands and feet, plus massages…read more Highly recommend. Elizabeth is a sweet person, and her spa is immaculate. Highly recommend.

My husband and I have had massages in some of the finest and most exotic places on the…read moreglobe....none are ever as good as Elizabeth at Soul Spa. Her hands are magic. The atmosphere is cozy and not pretentious.....do you yourself a favor and visit often....J&C