We have been to this groomer's twice. Both times I called, they scheduled my dog over 2 weeks out…read more The last time I called I left a voicemail to try and schedule an appointment. No returned call from them was made. I had a weird encounter over the phone during our last appointment. They kept calling and texting us to take my dog in at an earlier time than what they scheduled us. Mind you, they scheduled us 2-3 weeks out and they knew of the appointment. It was so frustrating and confusing because I was at school and in class while they called and texted. My husband work nights so he didn't even know what was happening because he was sleeping. I called to confirm our set appt time which they scheduled us at 2:30pm and they wanted to know if we can take our dog in at 12pm because someone else cancelled their appointment. I told them no, I am not free and my husband cannot take him in at 12pm. My husband took our dog in at the set time (2:30pm) and my dog got his usual groom and wash. Pros: They are quick with grooming and wash. Cons: Appointment dates are far out. Also, communication needs to improve so there isn't any confusion or misunderstanding.

I brought my dog to the dirty hairy today . She is a sweet 60 lb mutt who has had two knee…read moresurgeries.' They were great.,she had a full grooming and was done in 45 minutes! She looks clean and beautiful and they were very kind and very reasonably priced as well We will be going back!

Spoiled Rotten Dog Grooming has been absolutely amazing for our dogs. We live in Verdi and from the…read moremoment we started going there, it was clear how much they truly care about the animals they work with. Our dogs actually looked forward to their visits and always came back looking fantastic and smelling so good. They even send them home with the cutest little bandannas, which is such a fun touch. We have two very different dogs, one big, well-trained younger dog and one senior pup who is let's just say he has the personality of a possum. Despite that challenge, she somehow found a way to connect with him and make him comfortable too, which really meant a lot to us. It's rare to find someone who is not only talented at grooming but also genuinely patient and kind with every type of dog. We're so grateful for the care our dogs received here. Highly recommend Spoiled Rotten Dog Grooming to anyone looking for someone who treats your pets like family.

Worth the wait. This is the most talented groomer I've ever encountered. I was lucky when I found…read moreChewies first groomer, she was a prodigy, but shortly after meeting her she moved away. I spent years searching for someone, anyone that could make him look the same. ALL failed, not to say he didn't look good but nobody really came close. Until spoiled rotten, she NAILED the look I'd been searching for. Absolutely the best eve, worth the few extra bucks. The biggest tell for me besides the skill, Chewie likes her and that really means something! He doesn't like anybody, seriously. You have found the best, and thus there can be a wait, be patient and you will be happy you did.

Best daycare for my doggies. They always want to return back. Staff are so nice and helpful!read more

Our two dogs were groomed for the third time at Animal Oasis. My daughter and I were pleased until…read morethis last visit with them. Our precious fourteen year old female was called beautiful and had pics taken of passerby's. When we picked her up after her being there for three hours or more ( every visit the same amount of time ) we just wanted to get them home. With her we noticed immediately her " beautiful fan tail " was no more. Her hind leg had been shaved to the bone. The shaver got away from one of their employees and that employee was not honest enough to report it. And if it was reported to his or her employer when we picked up our precious dog the incident was ignored and she was handed over to us like nothing ever happened. Now, a few months later she still has the large bald spot on the back of her hind leg where no hair has grown.. Her tail is completely butchered it hasn't grown out to its " beautiful fan wave" for a Collie after all this time. " I cant imagine what she was put through" being there! Our two year old male dog the most loving ever had his face completely missed his beard went over his lip. I trimmed it myself. I'm grateful our male dog hadn't gone through the trauma our precious female had gone through. I personally feel that someone there ( management) should be taking responsibility by checking while dogs are being groomed by ( newbies ) or any employee in any manner. I feel my female dog was left with a newbie and was not given the attention to this employee that he or she needed with managing. My daughter and I were under the impression that the woman that met us outside( same woman that groomed twice before ) asked how we'd like their grooming taken care of would be the one attending to both our dogs we trusted her grooming since she had done both our dogs twice before and we were happy with their outcome We had made recommendations to friends about Animal Oasis.We put our trust in the woman who greeted us who seemed interested in our concerns towards their grooming. This business failed my dogs and us. We should have looked at the grooming before paying the $100.00 per dog and not given the tips. I've never had to write up a complaint I waited hoping my female dog would grow her beautiful hair back to its original shape " Not" ! The Animal Oasis deserves this complaint. If you go to Animal Oasis after my complaint ask questions like who will be attending fully to my animal and look carefully after the work has been completed to your satisfaction before tipping. Get names, your dog is part of your loving family and should be treated like so.

The only place I have trusted with my dog for the last five years. I use their boarding services…read moremultiple times a year and am usually dropping my dog off for daycare twice a week. Bobby and the rest of the staff are friendly, helpful, and I can always tell my dog had a great time at daycare or boarding. I really appreciate when they take the time to send pictures! They have really improved the facilities over the years and my dog always seems to leave happy.

If you're looking for a place to board your dog and actually feel *good* about leaving them behind,…read moreSpanish Springs Pet Resort is it. I recently boarded my dog Barbara there, and I genuinely couldn't have asked for a better experience -- for her or for me. A huge shoutout to Bobby, who went above and beyond from the very start. He took the time to sort out every little detail of Barbara's stay, making sure she'd be comfortable, entertained, and well looked after. It wasn't just the basics -- he made sure her time there was actually fun, which honestly says a lot about how much the staff there genuinely care about the animals in their charge. What really won me over, though, was the communication. Bobby kept me updated regularly throughout Barbara's stay, sending photos and videos of her having the absolute time of her life. There's nothing quite like being away from your pet and getting a video of them happily running around, tail wagging, zero complaints. It put my mind completely at ease. Spanish Springs Pet Resort clearly isn't just a place where dogs are kept -- it's a place where they're genuinely cared for. Barbara came home happy, tired from all the fun, and I came home with full confidence in where I'll be taking her every single time. Highly recommend.

Second time I've taken my elder, grumpy Schipperke in for a bath/brushing. She'd never ever been…read moreto a groomer but has a very problematic undercoat and does not like brushing at all. I took her in for her first grooming a few months ago and she came out looking like a show dog! The real test was whether she would be unhappy when we went back for a second time and she was not. And, again everything went smoothly. Got appointment reminders, drop off was smooth and she was ready in 3 hours. She looks great! I appreciate the groomers efforts and how nice they are. Will definitely be back!

My Aussie Shepherd go there every few months for shampoo, nails, etc and they seem to be ok with…read morethe staff. Today. they got the same service and service was good as usual. Lady in front was friendly and approachable. I was anxious how my 2 dogs did but they came home nice smelling and happy.

Well stocked store. Seasons and regular items are available…read more They have a groomers as well as a veterinary in house. You can bring leased animals into the store. Large selection of specialty dog foods. They can order if you do not find what you want. Plenty more f dog toys and treats available. If you are into dressing up your animal they have costumes! Good loyalty program. They do have curbside pick up for orders placed 24 hours in advance.

Have taken Bella here before and made an appointment easily online…read more Was let know I needed to bring an update of her rabies vaccination which I was able to get through her vet via email. Had a good experience and Bella was beautifully groomed and nails clipped. Reasonable cost since she doesn't require clipping her fur. $28 in and out! Friendly groomer and cashier.

I've come to Spanish Springs Grooming for many years first when I had my pitbull Bugsy, then my…read morebulldoggie Rosie and now my Bambino. I love that I always call ahead and they state to "come on in." It's usually for a nail trim and I'm in and out. They have been gracious in the past with Rosie to not charge anything due to only the declaws needing a trim and I was sure to tip them. With Bambino having black nails I'm sure to reach out. This time I thought to ask to throw on a quick eye area trimming (since he's a white maltipoo). And that with the nails was may $10. Quite a great deal. I appreciate them for accomodating me and all of my doggies in the past. Super thankful for this salon!

Worst Groomer I have ever dealt with! I have a 3lb, year old Yorkshire Terrier. I made the initial…read morecall, to verify services, make certain they knew how to groom a Yorkie. I booked the appointment. While there I went into specific detail on grooming & his tail. Since, it is NOW considered 'dog mutilation to dock tails & remove dew claws after 3 days of birth! I dropped my Yorkie off the scheduled day & time. As I stood at the reception desk, I could see 3 groomers, a grooming room attempting to groom a 10 lb Schnauzer. 2 Females & 1 very large male with shoulder length curly, frizzy hair. 2 Groomers exited the Groom room, 1 older thin female & the heavy set male. I reiterated to the older female about the grooming of a Yorkie, especially his tail. As he has had a delightful Mobile Groomer who has cared for him monthly, since we adopted him! The older woman, retorted we do 100's of Yorkies, so we know how to groom a Yorkie! I left my 3lb Yorkie in the hands of strangers. Decided I would go for an early pick up. He was in that same grooming room by reception desk and Oh My Goodness! I was shocked & appalled at what they had done to my Yorkie! They didn't groom his face, his ears, his legs and they gave him a flat top! I walked into the grooming room & asked the groomer why she done this to my dog? I said you are not grooming a Schnauzer, a Yorkie! So, quickly ran across the hall & grabbed another groomer & both of them working on my Yorkie COULD NOT fix all of the grooming errors! The 1st groomer came & apologized for all of the grievous errors and stated " I've never groomed a Yorkie!" WTF, I was advised they do 100 Yorkies. My poor baby looks like he belongs in an Elven Forrest with his big hairy ears, flat top, full hair on all 4 legs, and she just made 1 straight on his tail hair at the base, so it looks like a broom! Never, ever will I subject my Yorkie or myself to such heinous treatment and I did tell them that, as my Yorkie & I left. I paid them the $70 fee & tipped UNDESERVEDLY $30! I Need a new Mobile Groomer!

Dezi is just great with animals and that place makes your animals feel like they are home. They are…read moreliterally the best and I would recommend them 100%

Barks NV Salon & Spa in Sparks is great…read more Lexi who was out front attending to customers needs and checking in our pets was kind, courteous and professional from start to finish. We took our two small fur babies Tokyo and Delilah in for cuts. They're a bit older, Delilah has lymphomas and Tokyo can be aggressive around other dogs, but in her hands along with the rest of the staff, they're were calm and friendly and their cuts looked great, very well balanced across their bodies maintaining a subtle fluffiness we like our dogs to have. They're reasonably priced and tips for their staff are deserved. Five stars--highly recommended. Call ahead to book!

I scoured yelp for a good dog grooming place and I'm super glad that I took my time and found this…read moreplace. It's a little hole in the wall place, but don't let that fool you. I have a samoyed pup who I've had people messed up before. So I'm pretty leery when people tell me they can groom her no problem. I called and talked to Carolyn, she was super sweet, but I knew not to judge till I got my fluffy marshmallow back from the appointment. I dropped her off, ran around town for about 4 hours, and I swear my baby had never looked so pretty. She seriously looked like she was getting ready for an Instagram photo shoot, which of course I did lol. Price for what I got was great. I definitely recommend these guys, and Carolyn is my pups new best friend. I'll definitely be coming back.

My Chihuahuas back legs quit working a little bit over a month ago. He has been in a little…read morewheelchair and also been being carried around. His legs finally started working and I noticed that his nails were really long and they were hurting his little toes. This place was getting ready to close and I explained the situation and they agreed to take my dog and help him. I was greeted at the door by a very nice lady and I can't see enough good things about this place. They've seem very friendly and very gentle with the dogs and if I was in need of any grooming in the future or if I could recommend this place I would recommend 1000 times over. It seems like this that's stick out with a place and they went above and beyond.

This was my 1st time at the Sparks Pet Station location. I've been a regular customer at their…read moreNorthwest Reno store for years. The facility was well lit, spotlessly clean and the staff was helpful and extremely friendly. It is well stocked with just about anything and everything your pet could need. Pet Station is a neighborhood store & eager to earn your trust & business. Give them a try when you want to give your pet the best.

I usually shop at the pet station behind winners circle. I really enjoy that store. I was near…read morethis location and decided to try it. The sales staff were great. They helped me and the other customers. I was surprised then when I went to the register and a line of people were waiting. The gentleman asked the manager to come out and help with customers but she claimed she was too busy in the office. That seems like a poor business model. I don't mind waiting with good service is happening but the manager lady being 'too busy' in the office to assist a customer is not a good sign. Again, the sales staff and the assistant manager were great and made excuses for her. Maybe next time, her emails or whatever can take a break for customers.