A friend of mine recommended this place because I like a particular medication they had. I went in and never disrespected anyone and some young African American man started talking under breath and cracking jokes about me. When someone is trying to get their medication to cope, no one should be ridiculing them. You never know where people are at. This is supposed to be a safe place but the weed man on the street treat me better! read more

Before go inside the store and don't waste my time I asked if the guys have CBD flower and the guy told me "YES, We have a lot of flowers" This place is a "MEDICAL" place and don't have a CBD flower? Ok, maybe the flower coming but the guy in front of store needs to learn more about weed,,, this is not a liquor store when you stop in front and asked if the guys have alcohol. Never coming back. Very disappointed, waste time money on atm and frustrating. Unfortunately I had to put ONE star to post a review because if had an option to don't put any star the spot deserve read more

The Grove is pretty awesome! Friendly staff, they get you in and out so even if it looks like a long wait it moves fairly quick. The staff is pretty good at answering any questions and are knowledgeable about the products they carry. If this is something you are into it's worth stopping by to check it out. read more

I have been coming here on and off for the better part of two years and there are a couple of things that I have learned to be true about this place: First - If you are purchasing from the grove, know what you want and go in person. I have ordered for delivery perhaps 3 times. Every time they get it wrong and every time it gets worse. I've been to the store quite a number of times. They didn't go very well either, but I chalked those times up to having a bad day. Everyone has bad days. The very young employees don't really know that bad service is actually not acceptable. Here are a few of my favorites: He said it was very busy when I called, so the girls at the counter got confused. Because that's what happens, I guess, when girls come in contact with phones. They said I ordered a product that I did not and insinuated that I misspoke rather than owning up to just getting it wrong somehow. They suggested that I gave them the wrong name... AS IF I could forget my own name. And you read it on my driver's license. And you said it back to me. Damn. Second - If you don't know exactly what you want, you are going to have a Really-Weird Communication-Experience. That is putting it nicely. It's also true of whether you go in or order out. I cannot avoid serious personal insult in explaining that oddly-phrased statement, so I am not going to attempt it. Suffice it to say, if you do not heed my advice then you are literally asking for it. But hey, maybe you want it. Who am I to judge. I have been to a number of dispensaries over the years and this is, hands down, the worst one. They'll bizarrely offer apologies for any wait you may have had, which is completely uncontrollable, but sadly have none for everything else they can control. I remember one dispensary just off Miramar gave me a bath-bomb and a packet of sweets because they felt they had kept me waiting a bit too long. I tried to give them back because there had been no slight at all. They wouldn't hear of it and put them in the bag with my order. That's pretty magnificent on the service spectrum. Not many could live up to that and hope to stay in business, but the grove has really gone the other direction. I wouldn't have posted a review at all if this last incident had been the exception to the rule, but it confirmed my burgeoning suspicions with a big ol' frickin' bang!, so here we are. I am done. As I have said to my worst past mistakes; Don't call. Don't text. Lose everything to do with me and I will do the same for you. You Sucked! Goodbye. read more

If you are a very casual smoker or just started, you'll love this place. If you've been smoking for a long time and have more preferences, you'll be disappointed here 9/10 times. Except for like 2 people, the bud tenders have no idea what they're talking about. If you have more specific preferences about what you smoke, stay away from here, or only come when Makonen is working. read more

I've been coming to Sean and Cory since the day this place opened they have always had my support and have always been nothing but great. I got a new employee named Celeste. I asked about cbn and the the benefits because my girlfriend is having sleep issues and when I started asking questions she rolled her eyes and scuffed at me I think the attitude came after she heard I'm gay, or if my lack knowledge pissed her but I'll never come back after that. read more

The Grove is a feel good establishment. The staff has been friendly & helpful. No complaints at all..just appreciation. Thank you & keep up the great work. read more

Very friendly and knowledgeable team. I came in as a first-timer looking for some pain relief and sleep assistance. The staff was very friendly and helpful in helping me find the right balm and balance based on my previous experiences. They recommended a great product and the shop was clean, bright, easy to find, and not at all intimidating. This will be my local shop for future use, for sure. Happy to have them in the neighborhood. Note: They do require a prescription based on specific city/local laws, but they help you through the process and have made becoming a member quite painless. Just an FYI if you plan to arrive without one in-hand. read more

Just a shout out to the man in front of the dispensary. My daughter took me there today so we could buy some things. I have bad arthritis in my knees. We never got in. He needed to get us med cards, where do you live, and was so rude and loud. Why would anyone want to make you feel terrible. I told him the process was ridiculous, he yelled at me whats ridiculous. Complete jack ass. Would never go back. I'm still upset. Great way to run a business. I hope the owner reads this. You are no front man and intimidation of two women will not be tolerated today or any day. We went someplace else to get my meds delivered. read more

I love this place. They make you feel welcome and the staff are extremely knowledgeable. They are all very sweet from the security guards, the ladies at the front and the bud tenders in the back. Give them your money. They always have great deals! read more

Been here a few times. Front desk and bud tenders are always super nice and helpful. They don't have a super big selection of cbd flower which is understandable I guess since people love high thc. They did have a pre-roll that was high cbd so I was very excited to try it. When I got home I saw that it was PACKAGED IN 2019. It is 2021. It was over a year old. How can you sell something that's over a year old? Only coming here if I'm desperate read more

Really nice place to get your supplies. Expensive but they also have really good deals if your on a budget

Suffered from chronic knee and back pain for more than a year. 600 to 800 mgs of ibuprofen no longer eased the pain. A few days ago I'd pulled my left hip. I felt it snap and a hot liquid pain shot from the top to my left buttocks down to the heel of my foot. Suffered with pain for more than 24hrs and was walking with a massive limp. The location was super easy to find. The pain and limping was still so bad that I had to walk in using a cane. Joe helped me through the beginning process and fielded my endless questions (having never experienced cannabis before, I had so many concerns). While walking me through the process, Joe listened to my symptoms and made a few recommendations on what to try. Joe even went to the back with me and recapped to Cindy what I needed and what my symptoms were, saving me the frustrations of having to retell my whole situation (we all hate when we have to do that with our medical providers, nurses and doctors, hahaha). I really appreciated his assistance. Cindy took care of helping me choose a product. I had even more questions for her! ...and she went above and beyond; she was informative and helpful with explaining the difference between the products. I decided on the CBD oil to treat my muscle pains. Started with the recommended 25 mg and noticed the affects of it after 15 minutes. Through the first hour my pain lessened and lessened. By the second and third hour, I'd noticed my hip felt completely better. Pain was tolerable. Fourth hour and I'm not only relaxed and feeling chill, but I'm up and walking around without my cane again! Highly recommend the location (plenty of parking), the staff are professional, courteous and knowledgeable and the product worked miracles on my chronic pain! I'm a believer! Will be back to try other products! read more

Wanted to take a moment to thank Sean and the rest of the gang at The Grove for making our first dispensary visit such a positive one. Sean spent a good deal of time with my husband and I talking about the reasons for a visit and then making recommendations based on our needs. The facility is very well set up and organized and I would feel absolutely confident as a woman shopping there alone. Very professional staff. Quality of the ingredients is great too. And I love that they have the daily specials between 7 and 10 for an extra 10% off. The CBD oil and topical rub is amazing, Sean. Thanks for the recommendation. See you soon! read more

Poor customer service. Not a very welcoming vibe. Front desk couldn't figure out who was next in line. Bud tender told me the pre-roll was infused which i realized once I got home it was not. I ignored the poor reviews because this is the closest spot to where I live but definitely not going back. My one and only visit read more

I had heard positive comments from my kids. I'm 67 with cancer and find cbd + edibles work for me- I can't smoke, the cough is too much for my fraility. Short story- haven't gone yet, due to sick + in bed NUT I had messaging with the Grove very warm, inviting + wanting to help. Something above/beyond. So while cannot 'rate' product, etc, I CAN shout out a hit for personal attention. Robin CAMACHO Spring Valley read more

I've been going to this location for almost a year now and I love this place..Being a senior i love that they offer a discount and have parking and a friendly security guard.. I have never had a rude budtender, and they have always been very helpful.. i wish El Cajon had one too, maybe they could use the tax money to house the homeless!! anyway great place and i will continue to visit read more

This was probably one of the best places I've tried out on a whim. Randomly ordered some flower on their website, went to pick it up before 10 am and got a discount, and was pretty much in and out in barely a couple minutes despite being a ftp. Everyone was super cool. Definitely going back. Can't thing of a single negative thing about this place. read more

Living in the area I was hoping I found my go to dispensary. The staff here is excellent and very personable. The store is setup nicely and clean. Security is always on the premises and parking was not a problem. I have also visited a few other legal dispensaries in San Diego. I'm searching for my go to dispensary. Would like to see more flower strains at the Grove. Pricing also seems a little high compared to some other legal dispensaries. read more

Flower is dry and the girl that answers the phone on April 8th at 5:15 has no idea how to talk, I asked her about having any indica because everyone's been out and she kept cutting me off telling me to go on weedmaps and look for myself, she kept repeating herself and was a complete blieotch. Been to a lot of dispensaries for my medical condition and NEVER have I been treated or Heard such stuck up behavior. She sits at the desk and wish's she could sell in the back. I went, I tried and it was horrible here, flowers try and the prices are crazy. Good job woman on knowing how to talk this isn't a crack house but you sure make it like that read more

Went with mom to get something to help with her leg pain after chemo and cancer. Staff is super knowledgeable and kind. They were very patient with newbies who knew nothing. Thanks so much. read more

Horrible dispensary, don't waste your time! They lie about their stock on deals that they run just to bring customers in, extremely rude & unprofessional staff and owner, and overpriced products. Do yourself a favor and go somewhere else! read more

Always great service and I love the sale on Fridays! Great selection and friendly people.

Don't forget an OFFICIAL facial mask (surgical mask or N95). They will not let people in without one. After driving 45 minutes to pickup some bud, I was forced to buy their 5$ masks to enter. Tying cloth around your face will not cut it. read more

racist!!!! was turned away for my skin color. i was told they were closed which was a lie i was already in store before close!!!! they would not let me purchase anything but let white customers walk right in. after i was denied!! despicable!!!! 0stars read more

Don't waist your time to be honest. They are over regulated and waist your time for no apparent reason . Don't have good products, some but not a ton. Super inconvenient. read more

My husband comes here. The customer service needs some help, they almost seem like you're inconveniencing them for being there. Mostly you have to know what you want or what you're looking for before coming in. It can get crowded and sometimes your talking over other people to let the employee's know what you want. The products are great, and he feels like they work. Only once did he feel like the strain was a little weak but he was able to go back and know he wanted one with more kick. Clean facility and it's super close to the house. read more

Needed a new dispensary so thought I'd give this place a try. Products are great, prices reasonable, friendly customer service and the best part, they give you a discount if you return. I love it!! Only one thing I might mention is to be sure everyone has their mask fit over the nose as well. Keep up the great work!!! read more

local to me. Good shop, have been coming for concentrate for a few weeks. Have all the legit brands. Taxed and priced accordingly

The bud tenders are always nice and helpful, I like their BOGO deals that come around every week.

Came here for over 2 years but now I am not going back. I didn't get her name but a dark haired Hispanic women lied about me having points to spend. I didn't buy anything bc I knew she was lying. I come back today and I had 10 bucks off. She lied about my points which is so dumb bc it effects her in now way but now they lost a regular read more

I really enjoy majority of staff at the grove. I Really enjoy the early bird special I hate that I don't know all their names but Gaby really made a great impression and welcomes me everytime even if I'm not shopping with her a few other budtenders provide me awesome recommendations . one receptionist there is super sweet the rest tend to act really rude and short to be honest lol not sure what their so stressed about but whatever lol i do think that the rosin batches should be blown out if they are super old. to pay $70 a gram and come home with a bad gram that looks and smells olds is a shame. I saw recently they started a papa select special for the strain I got that was old. so it did upset me that I received a old batch and also didn't even have it at a discounted rate as it is now. read more

If I can give this place no stars I would. Today was the first day I came to the Grove and I was excited to come to another dispensary close to home, but this will definitely be the last. SARAH at the front desk is rude, unprofessional, unapproachable, has poor customer service skill and lacks in communication skills. People who need help in these areas should work in the back where they will have minimal interactions with the public as they do not know how to interact with the public and consequently, leaving people not wanting to come back. She gave bad attitude when I approached her, she whispered, didn't speak into the mic and not once did she lift her face off what she was writing to even acknowledge myself or my boyfriend. This one star goes to home girl behind the counter with the pretty green glitter eyeshadow. She was very helpful and nice other than that the Grove needs to work on hiring a friendly, approachable front desk girl. SARAH with the glasses isn't making the cut. read more

I WISH I COULD GIVE YOU MORE THAN 5 The Staff was amazing! Thank you so much! It was so nice coming into a store. We where greeted very nicely by the receptionist and then again from our Budtinder she was supper helpful! I wish I knew her name so I could give her a BIG pat on the back. We are very happy with our smoke! Thank you so much for your help!! Then to find out y'all will deliver to Fallbrook you made me one happy girl and that is hard to do! THANKS AGAIN read more

DO NOT WASTE YOUR TIME OR MONEY HERE. Came in with a friend and right away I should have known to walk right out. As we walked in, no one greeted us, but we figured to go to the window. The miss at the window didn't even acknowledge us. Then a guy turns around (who was in mid sentence with a customer) and asks if we are new. He said he'll be right with us. As we waited, Just hearing this gentleman "helping" the customer he was with, gave me another bad taste. He was super rude to the customer her. You can tell she felt very uncomfortable. She kept telling him she didn't know and needed help. He seamen's annoyed, grabbed someone else and told him to help her cause she had a lot of questions. He then comes to us, and asks to see ids. He said we need to get medical licenses. He says they have them and we can get them there. All of this is done in such an unprofessional matter. He doesn't introduce himself. Idk who he is. Doesn't tell us why we needed medical licenses (didn't realize it was a medical dispensary). It was all a hot mess. Just by seeing how this guy treated that poor woman, I'm good. I will not be getting a medical license at your facility nor will I be shopping here. read more

Really good selection they're very professional. And if you know exactly what you're looking for they can help you in-and-out.

I've been coming here a few years already. When I discovered this place, it was a hidden little gem. I loved going and I have sent so many people there. As time went on, the quality of employees went down. The staff is not as knowledgeable as they should. It's just about getting high. Not even about the benefits. Most of them look as if they are high on the job. Yes, I get it. It's a dispensary. But high and not knowing what they are selling is not a good combo. I have gotten some seriously dry weed from them. I went in looking for a specific brand and so did a few of my friends. The same girl kept saying she didn't have it. Went back a few months and saw it in the glass cabinet and I got it. It said packed like 6 months ago!! It's like they were hiding it or something. I think I need to find a new place cause I'm getting old weed. read more

I went to this dispensary, that requires a recommend, because the website and the girl I talked to on the phone said that if you're an east county resident your recommend is free. I get there and because I've only been there once before they made me pay for the recommend! I pointed out that the website did not indicate any stipulations on getting the recommend. I was told that it was a new policy. Most businesses will give you what they have advertised so that you will come back. I'm not sure what kind of business model this is, but I for one will never go back there. read more

I went today and had a wonderful experience! I found my favorite raw garden (I won't say *evil laugh*) and for the hell of it, some indica fuzzies. Great buys, great prices and great customer service read more

Came in to pick something up for my boyfriend because this is the dispensary he usually goes to and it was my first time coming in by myself. The front desk was exceptionally rude I'd rather deal with someone at the dmv to put it into perspective and this is coming from someone who works front desk. There are definitely bad days but never bad enough to be as unwelcoming and ill-mannered as this girl was. The only good thing about this dispensary is their wide variety of product but you can honestly get that 2 minutes away at Hot Box or Cookies with much better customer service for the same price. In addition a lot of their products I've tried (mostly pre rolls and cartridges) can be very hit or miss. read more