This is one of my favorite nurseries in town. Not only are the employees always super friendly, but…read morethis location is also dog friendly! There are dog treats to sample inside and a poop bag station outside by the water fountain display. While they are a little more expensive than a box store, they also have a program called Whoopsie Daisy that guarantees your plants or you can get a replacement. While I haven't used this program, it's great for beginner gardeners like myself. I love their selection on everything from soils, to large ceramic pots.

The service at the Pyramid Way location is top notch. We moved to Reno from Texas late last year…read moreso we're learning about the environment here. We've never felt ignored, or that we're asking too many questions. Everyone is kind and friendly and helpful. Thank you to all the staff at the Pyramid Way location for making each visit enjoyable. ~Your forever customers in Cold Springs

I will 100% go to an Ace Hardware store before a big box store. I was moving and I stopped in for…read moretape and paper and boxes. I was greeted upon arrival and asked if I needed help (EVERY TIME) The guy helped carry boxes up to the front. I had a $5 off coupon, and got another for the next time I came. Parking is right in front of the store, and it's so clean and well stocked. I love all Ace Hardware stores in the Reno/Sparks area! Make sure you go there and keep these neighborhood gems in business. Please!

Service is great. Small selection of plants but th store itself is small compared to the big box…read morestores. Which is just fine with me! I found everything I was looking for. The prices are in line with what other hardware stores charge. Suffice to say I'll be shopping here in the future. Sorry Lowe's but this Ace Hardware has my business from here on in. Good luck guys and thanks for being so helpful

7/1/2024- Came in to…read morelook at the moss rock boulders and the mermaid rocks I saw online.. Staff was patient and nice getting the boulders and weighing them.. Just happened to see some flagstone.. grabbed a few 105 lbs.. plus 1200 pounds for the moss rocks.- mermaid 107 lbs.. total $237!

They took the time needed to place the large boulder, looks fantastic! They cleaned up afterwards…read moremaking it look nicer than before they had arrived. I did paint the huge green electrical box and phone company box with warm colors that accented the beautiful boulder. Not such an eye sore any more..

I have used many florists in my life and Community Roots is by far the best. The staff was very…read morekind and caring. I explained I needed flowers for my husband's funeral and Celebration of Life. After condolences they asked if he had any favorite colors or flowers. I answered with orange and teal and he loved roses. I expected they may find a few orange roses and include quite a bit of filler. Not the case. They made a beautiful urn vase arrangement, floral heart shaped wreath and 6 table centerpieces with dozens of his favorite orange rose. They far exceeded my expectations and at a very reasonable price. I will be using Community Roots and Shoots for all my floral needs.

I drive from Carson to shop this nursery , the plants are totally above average, priced extremely…read morereasonable and the staff are the most helpful and friendly people. i absolutely recommend you go shop them

If you need hard to find native plants this is where you go. The nursery is run by the NDF and is…read morenot run as a retail outlet. The purpose is habit restoration/enhancement. If you are looking for yard landscaping this is not the place. If you have a large property that needs habit improvemnt for bees, butterflies and other critters, this might be the place for you.

LOVE visiting this shop. They have a wonderful variety of plants, even during the "off" season,…read moreincluding many that you aren't going to find at any big-box stores. My only problem is that I always find something I want. ;) And if you are having any sort of issues with your plants, Chyna is a FANTASTIC resource for help. She has a wealth of knowledge and is a huge asset to this business.

I had such an amazing experience in Urban Scout! I had never been before but saw an ad on…read moreInstagram. I was specifically looking for a rattlesnake calathea and wasn't having much luck finding one. I reached out to Urban Scout and they had 2 in stock so I asked if he could hold on until 4 pm(about 6 hours after I reached out). I show up at 4 and Ken was working. I mentioned I had reached out about the Calathea and he instantly pulled it out from behind the register. Soooo nice! I was an environmental major in college, and I also collect house plants so the world of plants is super important and exciting to me. Ken was nice enough to not only show me around, but told me a bunch of cool facts about all these plants that I never even knew existed (such as, the rattlesnake calathea spreads out in the day time when its receiving light and will become more vertical as the sun goes down!) I went into the store looking for one specific plant and ended up leaving with 4! The service was enough to keep me coming back until the end of time! I had a great time learning new things and checking out all the beautiful plants. Ken gave me advice on some plant care for the new plants I picked up, and was very enthusiastic with me. This was extra cool because as I mentioned, this field is really important to me and it was totally inspiring to see someone share the same passion. The prices are very reasonable, and honestly lower than a lot of the other speciality plant stores in Reno. I'll 100% be back!

I've tried to contact this business via phone, email and even a few DM messages on social media and…read morethere's no response! There is no update on any of their platforms as to if the business is running or not. No return call or messages either which is very upsetting. I was planning on ordering from this place for an upcoming anniversary but that's ruined and now have to order else where. On there website it says to order 24 hours in advance and is what I did but there's no sign of response whatsoever. So if you're planning to order from this place this is what you might expect also.

I am SOOOO pleased with box of love! I've ordered a few different times from them and they never…read morefail to amaze me! they have the most BEAUTIFUL floral arrangements ive ever seen! and they have preserved roses that last up to a year! They make incredible gifts! Box of love always goes above and beyond!! Thank you !!!

The owners are engaged with this business and extremely helpful. Don't waste your time going…read moreanywhere else, if this business doesn't have it, they will help you find it. Highly recommended.

This company has been very helpful to us. Paul has gone out of his way to assist in finding our…read morecompany hard to find lights and circuit breakers. There was great communication back and fort assuring that we were getting the product that we wanted and needed. Paul was there every step of the way for us. The only thing that he could have done more in my mind was to install them too!