Overall, not a bad place to stay a night and have breakfast in the morning. Service was great,…read moreprices are reasonable, and the mansion is HUGE!!!! I wanted to explore the entire premise but since it was 114years old I don't think it might've been a great idea. Lol The rooms were spacious and comfortable as well. The cottage next door was down right amazing!!! It's an entire loft that has a nice spa, massage table, see through shower the whole nine yards!! I definitely plan on coming back with my wife one day. So book a room and have a sleep over! Also make sure to request Robert Gonzales as your host. He was awesome!!!

My husband & I just got back from an incredible stay in the carriage house of the mansion…read more Robert was very accommodating over the phone to reserve & Lisa went above and beyond to make us feel as comfortable as possible! We are already planning our next trip to return!! Thank you for making us feel like part of the family.

Great spot! Clean, comfortable rooms, friendly and attentive staff and a great restaurant right…read morenext door

Nice looking hotel. Room was very nice and clean. The attached restaurant is excellent…read more That said, the hotel breakfast was terrible.

Extremely comfortable bed, and the room was quiet even though it was by the stairs. My only gripe…read morewas that the shower didn't get super hot, but the water pressure was good. I stay here a lot for work, and the service is always friendly.

This place is complete trash!!! I respect the fact that they are under construction but to charge…read morea premium price and not let people know that the entire place is in shambles is inexcusable. I have had better stays at Motel 6. Shame on you Marriott

Had a late check-in. Front desk was nice. The room was…read moresufficient. The bed was comfy. Had enough space for my things.

We were here during Thanksgiving weekend for the Syracuse football game. The place was under…read moreconstruction. Rooms are newish but small. Staff are very friendly and helpful. Very close to Syracuse University. They also hooked us up with a bottle of wine. Beds were comfy and the main lobby, even though a mess, was nice to sit around and watch other football games. I'd probably come back here as the cost wasn't to bad and there are quite a bit of things around here. The downside is that the city seemed to close early but that could have been because it was Thanksgiving weekend.

We really enjoyed our stay at this grand old hotel smack dab in the middle of Syracuse…read more Because of it's location they do not offer parking, but there are many lots all around the area. We found one that only charged us ten bucks for the night. We were in town for a concert at the Landmark, which is literally across the street. After the concert ended, we were back in our hotel room in about five minutes. There are also tons of great bars and restaurants all within a few blocks. Our room was clean and spacious enough for two people, and the bathroom was roomy and clean.

Gorgeous, restored, modern, wonderful!…read more We had the best experience at this hotel. We got a king suite with a separate kitchen and sitting area, as we were not leaving our room much due to surgery. The room was spotless, the bed was so comfortable and there were a lot of pillows. You could have parked a Buick in the bathroom! We ended up being done with our medical appointments two day early. They were unable To refund our room (which they were not obligated to do anyway) but willingly gave us one free nights stay voucher. How wonderful is that! So accommodating and nice. The two staff ladies at the desk were so kind to us. This hotel has a "wall of fame" where you can see a few of the stars who have stayed there. It's in the heart of a city circle area where there are some shops and restaurants to walk to. Again, we were only able to leave for a bit (for our sanity) but it's location was perfect for a walk. We will definitely be back!

Just came here for a drink and snacks before we settled in for the night. We missed the free…read morereception so we had to pay for our drinks and food. We ordered loaded fries and chicken quesadilla. The fries cost about 1.00 each. Only received about 10 fries smothered in cheese with a few bacon bites. Not worth the money. The chicken quesadilla was really good and stuffed with a lot of chicken and the fixins. Drinks were good but glass filled with lots of ice. It would have been ok if they were free but to pay it was overpriced. Next time i guess we need to get to the hotel a little earlier to save our money. Only one person working the bar and food. Not around bar as two people came and left because no one was around to wait on them. It was a Friday night but i guess they aren't just busy enough to staff enough for the small crowd.

Two people working the bar, sat down for 15 minutes. Never got waited on. I ended up leaving as…read morethe place wasn't even busy.

Very interesting place. Evidently extensively remodeled in the past few decades after glory years…read moreat the height of the Erie Canal and the Industrial Revolution in upstate New York. Hotel decor was pretty spectacular, until you got up close and realized that much of the intricate scrollwork was not wood, but resin replacements molded on the few remaining wooden pieces left from the late 19th century. We had a sleeping room directly across the street from a huge, brilliantly illuminated museum sign that flashed all night long. The blackout curtains weren't. We tried one of the restaurants on the ground floor of the hotel, which was adequate but expensive. From that point on, we ate elsewhere, including at the fabulous restaurant and small business incubator across the street, and the wonderful Chinese restaurant about two miles away that also happened to serve dim sum. We were shipped two large packages while there, and the front desk staff was incredibly helpful in locating and providing those packages to us. Later, it came time for me to send out some parcels from those packages for folks who were no-shows at our conference, and once again, the front desk staff were incredibly helpful in providing some packing materials and boxes from their Receiving department for my use. As part of a larger conference, our small group had the use of one of the ground floor meeting rooms for an hour early on a Saturday morning. The hotel staff was very helpful in allowing us in an hour or so before our meeting was to begin to permit us to set up for our session.

I needed to visit Syracuse for business and stayed at this Marriott. Since my business in town…read moreinvolved meetings, I also reserved a conference room on the 10th floor. The staff here was very helpful, accommodating, and easy to work with when booking the conference room. They were equally helpful when I arrived and needed access. The room had a TV in it as well as a large table and it was comfortable for the all day meeting we had. Regarding my staff, checking in was great. The folks at the front desk were friendly and helpful. They have an M Club here, which I visited a couple of times. I wanted bottled water, which they don't have in the M Club, rather you need to get it from the front desk. They use water refilling stations in the M Club, which I hate when staying in a hotel, I'd rather have the bottled water in the fridge in my room, so I'm glad they were able to accommodate me on this. The guy working the M Club both times I visited (in the evenings) was great, friendly too! The hotel itself is BEAUTIFUL! Honestly, I stay in hotels weekly and I'm pretty much done with the typical design of the average Marriott and this one breaks that mold! It's historic, beautifully renovated, perfectly operational, and centrally located. My room was very nice! They upgraded me to a suite and when they told me this during check in, I wasn't too impressed, as I hear that I'm "upgraded" all the time, but when I get to the room, they look typical. This room was HUGE! It had a living room, two king size bedrooms, and two full baths in it. The living room had a nice desk and plenty of seating for a family. There were also 3 TVs in this room. Bathrooms in the rooms were beautifully renovated to have a period look and they worked nicely. Housekeeping even did a nice job keeping everything polished in this room. Overall, I really enjoyed this stay. I'd most definitely return here in the future!

Had a confirmed reservation at Extended Stay America Syracuse - Dewitt and was told there were "no…read morerooms available" when I arrived. The first clerk kept saying to come back in an hour because they only had one housekeeper, but nobody ever called with an update. When I returned, a different clerk suddenly claimed they couldn't even find my reservation anymore. The whole experience felt incredibly shady, especially during graduation weekend when hotels were charging higher rates. Honestly felt like they were trying to push cancellations to resell rooms for more money. On top of that, the property looked dirty and rundown. Ended up canceling and staying somewhere else. Avoid this place.

The hotel was a savior. When I moved to NY, my apartment had mold in it. I refused to live there…read more I ran to the hotel for cover. They were very understanding and gave me a great deal. Sheeka (I know I am spelling it wrong) always made sure I got all of my packages. She was a godsend. Cody was also helpful when in need.

Everything here seemed new and clean. I have never stayed at a LivAway Suites before but was very…read moreimpressed with our room. The bed was comfy and not too hard. The room included a full size fridge, microwave, and stove range. Check in process was easy and we were able to use a self service kiosk to do so. They have a fitness center and free coffee in the morning until a certain time.

Easy check in, brand new and pretty spotless, I guess meant for extended stays, with full fridge &…read moredishwasher. Coffee in lobby. Update, after sleeping the night... This is without a doubt, the loudest hotel we ever stayed in!, no sleep, the thruway is adjacent, and it is loud!, add to it motorcycles coming in at all hours, ( I was a bike guy for years- you do not need to rev when shutting down, you'll be fine, ) and the AC is noisy when running, I get that, but there is a fan that runs ( in ceiling) that runs 24 hours and is loud...... Also the fire head in the center of the ceiling, had a green LED that constantly flashes...and it is bright!, felt like I was on a runway....

The staff are really sweet but the food is below average and they take awfully long to bring the…read morefood

This is not your typical hotel restaurant. I would recommend this lobby facing restaurant even if…read moreyou are not staying here. The food is delicious and nicely prepared with outstanding service, what more could you ask for! I had the pan seared cod over mash potatoes with broccolini. Super good! The draft beer was a great pairing. I'll be back!