Had a great perm from melody. She did a great job. She was…read morevery accommodating. I will be back soon to get another perm. Everyone there was very, very nice. Thank you very much

All the stylists are talented, friendly and attentive…read more Vibe is so positive and relaxed. You will feel right at home and leave looking and feeling amazing.

I have gone back and fourth on leaving this review but I think people need to be warned. Let me…read morestart by saying that Alicia Woodard is no longer the owner of this salon. She was my stylist for years and I loved her. She sold it because she moved away. I started going to the new owner, Chelsea who was at the time a stylist there. Alicia left her my color formula but not once did the color come close to what I was use to. She would keep me at the bowl, toning me over and over trying to find the color I was going after and it really started getting over processed. I continued going because I thought maybe it was just taking her time to learn me and my hair. That was not the case. The final straws for me was her over thinning my hair when I was growing it out and leaving me at the bowl while she took a phone call. I set there for a while panicking and when she came over, she had to redo it because the color was gray almost. I walked out not happy and texted her that I wasn't happy with how she cut it and the color. I had been growing it out and each time I went to her, my hair was shorter when I left. She thinned it so much on the right side, that it took a huge chunk out and later said that s what I asked her for. Her explanation to me was, that's what I asked her. No mam, I did not. Up to that point, she wasn't thinning, only slightly using the razer on it for direction. She later said that she thought it was thicker than what she realized. When I got home, I did reach out to her and she apologized for it. and the color I wasn't happy with. She told me that my next visit she would fix. This last time, we couldn't find the color I was telling her I wanted because I like a light blond and she kept showing me dirty blond swabs. At the bowl, she said that she wasn't going to tone it. I did like the color but It quickly turned yellow and it started coming out in the shower. When I sent her a picture of what I lost, she told me that if It kept up that I might want to check my thyroid. My bloodwork was perfect and it has continued falling out and is so dry that I can't wash it without adding a conditioner with it to get my fingers through. it. I told her that my hair was in the worst shape it had ever been in and she said it just needed an oil treatment. I have not been back. She justified every concern I had over and over and It's my fault for going back over and over. Its just so hard finding a stylist and I was hoping that she would learn. Now I am dealing with hair loss everyday and even reached out to a dermatologist for options. I'm now on a medicine to try and grow back and I have found another stylist who is doing her best to save my hair. It is very thin now. She had a lot of personal things going on and I believe she was, is so preoccupied that she really was just going through the motions to get me in and out. I've had to shorten my experiences and trying to give key points. Please don't go to this salon and use her. Research before allowing anybody to touch your hair. I am devastated over my hair and the loss I experience daily and I don't want anyone else to suffer as I am right now. Chelsea over processed and over lapped the bleach to get me to this point. Please stay away from this place.

Today was my first time in & will not be my last . The salon is spacious & very clean, everyone was…read morefriendly too. Claire gave me a great cut and super styling advice for mornings when I'm feeling rushed.

I went here, after stopping first and asking price on cut and color. I was told $80.00, so I booked…read moreappointment. I have chin length, blonde hair. I told crystal about past experience with previous hairdresser. I showed her pictures of how my daughter cut my hair. Explained I wanted same color and same cut. She had me turned away from mirror when put on die. It was black, she said Don't worry it lightens up. I told her my hair lightens up, cause I'm outside alot. Then she left on for one hour. Rinsed off and my hair was dark brown. Far from blonde. Then she cut how she wanted. I wanted a Bob, chin length. She cut out around my ears and layered all over. Then to top it off charged $100. I should have questioned then and there, but didn't want to make a scene. I texted her when I got home. She said price difference was cause when I came in and asked for cut and touch-up. I asked for cut and color. Then she said you wanted hair same as your hair in back of your head. I resent her the pics and they were not even close. Would not recommend.

Found this place after we moved here in 2015, and have been coming back every 2 weeks since. When I…read morefirst walked in, I was not met with the typical eye roll that comes with a former Marine walking into a hair salon. I was welcomed and Jessica ensured that she knew how I wanted my hair cut. Although I keep my hair short, I am still particular on how it is cut. If you are looking for someplace to get your hair cut, styled or a massage, this is the place for you. You will be welcomed and treated like you are the most important customer that they have.

The service was not good. On December 27,2024 I went to get my eyebrows waxed, & I told her to keep…read moremy browser long & thick. She did the opposite, she waxed half my right brow off. I was very unhappy & still is .it takes months for my brow to grow back. I waited @ the counter for her, she told me I didn't have to pay. & she said don't come back! I was thrown our for something I didn't do. So I give the service a zero.

My daughter and I had the best time getting pedicures here. The conversation was sparkling and the…read moretreatments superb! I highly recommend this salon.

Very nice staff and reasonable prices especially compared to Nashville salons. I will be going back.read more

I'm visiting my daughter for Christmas. I needed something done with my long hair and newly cut…read morebangs. Everything was overly flat ironed and stringy looking, like it always needed washed. I was just looking for a nice place close to my daughter, I get lost a lot... LOL, and I found Tangles in Springfield TN. I called on 12-18 and got an appointment with Billie Jo for 12-23, just in time for Christmas. I have very thick, long ( mid-back) hair, and I'm usually in the chair at least an hour. Billie Jo washed, dried and styled my hair in 30 min. She listened to my concerns, and did my hair perfectly, not flat ironing too much and giving my bangs some volume. My hair looks natural, and I feel so much prettier. Thank you Billie Jo Grant!!!!

I booked a pedicure here and forgot to book my acrylic nail set appointment with it. Once i got…read morethere, they immediately began my pedicure (which felt amazing) and then told me they would try their best to fit me in to get my nails done as well. I doubted my chances at first but they worked me in and did not rush my nails. My nails look PERFECT!!! They were so understanding and nice. I will be going back here for my future nail appointments!

This is a sad place...first time today. Went early to avoid waiting…read more Awful manicure job by Malee...she was in a hurry because she didn't have enough people working and she didn't want to lose any clientele. She made two phone calls while I was sitting there to get some help to come to work. She didn't soak my nails before taking off cuticles and she never massaged my hands with lotion. The French gel manicure looks awful! Her reply to my statement that they look awful was "they look fine to me". Funny I thought it was suppose to look good to the customer. I won't ever go back. I paid the 35.00 no tip. I should of held my ground and asked for a do over but I didn't want her doing it and the other girls were busy and soooooo slow. Apparently new at this. I'm checking out licenses.

I knew this salon was here but was dedicated to one much further in Hermitage, TN( Tulip Nails)…read more When my preferred nail tech/owner wasn't available, I decided to stop here..... and I'm so glad I did!! Excellent nail service and quick service!! This is my now go to for quality beautiful nails!! Tulip Nails is open on Sundays... so I'll keep them around for emergency purposes!!

I am new to the area and called to schedule an appointment (Thursday 6/21at 5pm) for a manicure…read morewith gel polish. When I walked in the owner(man) didn't speak and as if he was shocked to see an an African American woman in his nail salon. Every time I asked him a question he never responded and walked away. I spoke to him on the phone and requested an experienced tech not someone in training because I am very particular. The nail tech that was assigned to me was not experienced but I still allowed her to attempt to do my nails. I didn't have any nails because I just removed my acrylic nails before I relocated. I asked for square shape and she gave me round which filed down the little nails I had. As I questioned him can he assist her he was you can leave and don't pay. I said no, you or someone will fix the nails and I will be paying for the service that was given. She didn't know how to polish and he refused to do it himself. He was the only person available. Another nail tech polished my nails and shaped them with as best as she could with the gel polish on. I paid my $40 and left and even gave each of them a tip. However, I will never return there for service again.

Only Tiffany, and her husband Kenny,run their nail salon. Kenny can only do certain types of…read morenails.All Newer styles he doesn't know how to do. so only Tiffany is the main nail tech. I had been going to them for the past several months. And today Tiffany says that she can only see me if I send her a deposit for an appointment because she's short staffed, as if I didn't know that only her and her husband operate the business.And they refuse to hire anybody else besides them as a married couple working in their own establishment. Earlier today she told me to come in at 2:30 PM and then she called me back and told me to come in an hour later,at 3:30 PM.I called and now she can't see me she is busy and short staffed. lol then she informed me I need to make a appointment, and send her a deposit.Nowhere inside of the establishment does it say that you need to make a deposit first prior to making an appointment. Or on the nailsalon, website listed through Google.Which is false advertisement and against the Better Business Bureau's policy which is false advertisement. If you don't display what you offer, you can't make it up to clients. that is against the law. And unprofessional and doing bad business. And for the past several months,I have always been a walk-in client. And today I need to make a deposit for an appointment through Yale after she told me I could come in and called and said to come back in an hour later. Call back an hour later and she couldn't see me and told me I need to make appointment and deposit"when I said I wasn't making a deposit she then said, go somewhere else and hung up in my face!!Disrespectful and rude as an owner of a nail salon very unprofessional. She was so ugly towards me for absolutely no reason just rude.. And to ask somebody to send money to her for an appointment, when she doesn't have a sign displayed stating that that is how she operates her establishment of business. Asking clients for money to send for an appointment is really absurd. If you're that hard up for money perhaps you should hire more nail techs.I don't recommend doing business with them unless you are willing to wait and wait and wait. And Tiffany not keeping her word,after offering for you to come in and then calling you back and telling you to come back an hour later. And then telling you she was too busy to take you"and suggesting for you to send her money for an appointment... Bad business...

Tiffany Nails always does fantastic work, is easy to schedule, and is very clean. Love this…read morehusband/wife team.