I recently visited this place after not going for many years because of a previous bad experience with Erica who is still there. Anyway, I was a walk-in and my daughters got a simple haircut. Erica cut the older one's hair and had no issues. The younger one was cut by an older lady who did not speak English and gave the poor girl an uneven haircut. Anyway, for two haircuts it was $35. Both Erica and the older lady insisted on shampooing the hair. For $35 I could have gone next door and had all three of our toes painted. This was the worse thing of all...the worse was the owner, Cynthia Rodriguez, talking to another employee about all the "negative Yelp reviews." HAHAHAHA. And here I am, Yelping away. As a professional, you should take your complaints about negative Yelps to the back room where there are NO clients. I grew up in cosmetology thanks to my mother who owned a number of upscale salons before her transition to higher education. The one thing I learned was that if it is a place in a strip mall and it's empty, there is a reason why. The next thing I learned was that if you walk in and see box colored looking bleach blond hair, turn around and walk away. Although, I had a horrible experience prior (when they were still on Ajo Way) I do believe in second chances but not here. Next time, I'll just drive to the other hair cut place in the strip mall. read more

Such a really sad experience! First my haircut was not close to what i had asked the hairdresser. I showed her a picture and she confidently said"yah i can do that!" So I trusted her. Walked out with what looked like a a layer but not even close the the one in the picture. Before i left i made my balayage appointment and turned out it was with the same hairdresser which i found out the day of my appointment. I was fine with that bcuz i am trying them out. And really wanted this to work out so i dont have to keep looking for a hairdresser. So i specifically showed again a picture of how i want my hair done and i was willing to spend the time and money as long as i get the best result. Oh Erica/ericka is her name, so she was again confident that she can do what i asked and showed in picture. So we finished! Not even closed but she said its pretty and she liked it a lot! So i went along with it and asked for her to take pictures. I saw it and i didnt like it! Not even close to what i was going for! I went home tired after the long process, washed my hair and style the way i wanted to see if it will come out better. But sadly no! So i called the shop and spoke with Cynthia I explained my outcome from the visit and she said thats fine come back on monday and she can fix it. Now here comes Monday! Today! Went in with optimism and as soon as i walked in there she was with another person. I greeted her and she seem to have already forgotten who i was, then as i explain that i have spoken with Cynthia about my hair turning out lighter and not close to how i wanted. She then said no she didnt. So I started to explain and right away she was cutting me off like okay what did i need to fix or how do i want her to fix it etc. then this is where i got so annoyed because she wasnt even giving me a chance to make since of what i needed and seemed like she was rushing me get to my point of what i needed! Argh! So frustrated! So then i showed her the picture and the picture of what she took and she said well u need more bleach to get that color. And i was so upset that i just said ok just fix it. I started to explain how I initially told her I didn't want to go light! But still wanted a little color and i wanted a balayage! So she said okay tone down is what i need! I just nodded and let her then as she finished i saw my hair way darker and looked like the way my hair was when I first came in. She then asked me how is that i just got up and ask what i owed her and soon as she said non i could not wait to get out of that place and I promise i will never ever return again! By the way i wanted my hair done becuz i have white hairs and explained that too and guess what they are still visible! So upsetting to have spent 224 because I tipped her 15% and got nothing out of it! I hope no one has to endure what i had to endured with this place! Not a good place to get hair - this is my second post of the same review because I thought the owner would actually try to resolve my issue. But she never even bother! Be careful with this place! Go somewhere else! read more

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Augie is such a gentleman with my hair. He made me feel welcome and he made my hair look even more beautiful than I expected. He took the time to assist me with my eyebrows. He recommended a wash that I know my hair desperately needed. Most importantly, he was gentle and considerate of how I was doing. Hoping to schedule with him again in the future. read more

I warn you not to visit this place. I got a haircut and a highlight and it was the worst ever. My friends were teasing me all day. I made an appointment to come back to get it touched up and they argued with me that the haircut was fine knowing that it was totally hacked. The craziest thing ever is they wanted to charge me another $20 to fix it. I would suggest Sports Clips or super clips over this hack shop or even have your mom cut your hair before you pay a fortune to get a hack job read more

Great service everytime if ever gone in, my mother my boyfriend and my son all come to the hair shop and have been for the past year . Always five stars read more

First of all, I've come here many times and never had a single problem with anyone. I was here when Jeff (previous reviewer) was here for his "fix up" and he was very rude and condescending from the beginning. He spoke to my stylist as if she were a peasant and kept over talking her and telling her to "don't talk, don't talk, just DO IT" after she tried kindly explaining that she would start his highlights and while he processing, would finish my styling. He became upset and talking to her super rudely so she declined to give him service (seriously, so would I!) and he decided to get up out of his chair, knock over product from the shelves and STEAL product!! How ridiculous & childish! read more

Love The Hair Shop!!! I have been coming here for the past 6 years. Everyone is so professional. The atmosphere is very inviting. They all make you feel very welcome. I am always impressed with the results of my hair. Whether I am getting a hair cut, color, highlights or my favorite The Brazilian Blow Out, I always leave 100% satisfied and IN LOVE with my hair. I highly recommend this place!! read more

Very great service I am very pleased with my hair cut and color!! Cynthia made sure I walked out pleased and happy with my service I definitely will come back again! read more

This review is for Lulu2, a new stylist at this salon. Apparently there are two stylists named Lulu. This was my first visit to the Salon, which could use a face lift, but no matter, because I was lucky enough in my timing as a drop in to get Lulu2. She's a terrific stylist. You will love her and you will love what she can do with your hair. read more

It was the first and last time I go here. Worst experience that I've had. My hair was healthy and curly now I have burnt, fried, brittled, damaged hair from the services I received at The Hair Shop Etc. I requested to keep my black hair with a few reddish highlights nothing radical or extravagant, I even showed pictures but I guess this was not clear enough for the supposedly 10 years of experience hair stylist that I got. I got bright blond orangey hair color, maybe if she would listen and pay attention instead of checking her phone practically every 5 minutes, and talking about relationship and family problems to a client, or stop looking outside because her boyfriend is there waiting for her maybe it would've been a pleasant experience. Not only is my hair falling out by the hand full by the damage it received at this place it ruin for me two very important events that calls to have great looking hair. The most awful experience I've had in getting my hair done. You are supposed to walk out of the salon feeling beautiful not feeling worse than when you walked in, now I only see my hair falling out. Thanks to the hair shop etc and it's awful work. read more