Chicago restaurant week just so happen to fall during my birthday. so my best friends made reservation for us to dine at the Hampton Social. I was excited as I had never been plus it would allow me to try a few things from the menu. We arrived on time for our reservation and was greeted and sat right away. It wasn't packed as it was a Tuesday night but it was a nice crowd. There was a lot of place to take pictures for social media but it was very nice inside. My Server was amazing and was very attentive I ordered the Chicago Restaurant 3 course meal I ordered the dynamite shrimp With No creamy Chili Sauce with a side of their homemade ranch, Medium Well Filet Mignon with no mushrooms and it came with Mashed Potatoes and a sauce and apple crumble with no Gelato. The Shrimp was amazing and I enjoyed it even more with the ranch. My steak did come out rare but we were able to get me a new steak right away. The steak and the mashed potatoes were amazing and the sauce made it even better. The Apple Crumble was a great completion to the meal. Overall I enjoyed the meal and my birthday. I was able to see what the pricing would be if I didn't do the promo and it was expected for the area and the type of restaurant. I will definitely be back. read more

The Hampton Social - Streeterville - HS Dynamite Shrimp - New American Near Me - Chicago, Illinois

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As a fellow restaurant owner, I rarely leave negative reviews because I understand that things happen. Staff call out, restaurants get slammed, and no shift is perfect. Unfortunately, what I experienced at Hampton Social today was not a staffing issue: it was a management issue. We visited on a busy Friday afternoon when the restaurant was only accepting bar seating. The entire bar and restaurant appeared to be operating with a single bartender, Ron, who was responsible not only for serving guests at the bar but also handling service tickets for the entire restaurant. Despite being completely overwhelmed, Ron remained kind, professional, calm, and gracious throughout the entire experience. This review is absolutely not a reflection of him. In fact, he was the highlight of our visit. The problem was that management allowed him to drown. While Ron was buried in tickets and unable to keep up with the volume, there appeared to be plenty of support staff standing around. We observed hosts lingering behind the bar, support staff on their phones, managers walking the floor, and fully staffed dining sections, all while one bartender attempted to manage what should have been a multi-person operation. The result was exactly what you'd expect. Guests sat for extended periods without service. A couple next to us waited roughly 30 minutes before even being greeted. Another couple left entirely after sitting unattended for so long. We personally chose not to order another round because service had become impossible through no fault of the bartender. When it came time to leave, we asked for assistance closing our tab and were told we needed to wait for the bartender. Eventually a manager closed us out, but rather than acknowledging the obvious operational breakdown, she seemed inconvenienced by the situation and even attempted to place blame on the bartender for delays in ringing drinks. Frankly, that was disappointing. If a bartender is so overwhelmed that basic service cannot be maintained, the issue is not the bartender. After speaking with another manager and explaining our concerns, we were told that two additional bartenders had called out. While unfortunate, that's exactly when management needs to step in and support the team. If you're running a busy restaurant and multiple bartenders call out, managers should be behind the bar helping, not standing on the sidelines watching one employee struggle. I want to reiterate that Ron was fantastic. He was professional, friendly, and handled an impossible situation with far more grace than most people could have managed. Hampton Social has a beautiful space and was clearly busy enough to justify being fully staffed. What we witnessed was not a lack of business or a lack of effort from the frontline team, it was a failure of leadership and operational management. I sincerely hope ownership takes a closer look at what happened because both the staff and the guests deserve better. read more

Brunch at Hampton Social Streeterville was a mixed experience. Savannah provided outstanding service and the atmosphere was fun, though the music was a bit louder than necessary for the crowd that day. The food didn't quite justify the price. My sandwich had plenty of egg but very little pork belly, and the fruit salad was almost entirely melon. Brunch for two topped $100 with only one alcoholic drink, and the portions felt small for the cost. That said, I appreciate that management reached out after my visit and was genuinely interested in the feedback. Because of that, I'd be willing to give them another try the next time I'm in Chicago. read more

The Hampton Social - Streeterville - New American Near Me - Chicago, Illinois

My friend and I came here for dessert only, as we had just finished dinner nearby, but didn't want the desserts they were offering. We ordered the banana cream pie and the donut drops. The donut drops were great - light, fluffy, with hazelnut dipping sauce. The banana cream pie, however, was just OK. The waffle bottom of the pie was hard and overcooked, but you can't really go wrong with bananas and cream. Our server was very friendly, very attentive, and didn't rush us. read more

My lovely wife and I were tagging along with friends from out of town who were traveling as a family unit (2 adults, 2 children). We were looking for a pre-dinner location near their hotel to visit. Thanks to a search via Yelp, we decided to go to The Hampton Social. This Streeterville location was busy on a Friday evening, but our group of six was seated in a more secluded dining space without waiting. Although I only had a guava lemonade (sweetly refreshing), our party were fans of the fresh oyster platter with seasonal east and west coast oysters (plus the "purse sized" bottle of tabasco sauce), shrimp roll with housemade chips, espresso martini, and beer. Service was spot on during our snappy stay at The Hampton Social for appetizers and beverages. read more

Brunch at The Hampton Social is truly a whole experience We started on a sweet note with the Nutella French toast--thick, golden, and perfectly fluffy, topped with melted chocolate, powdered sugar, and sliced almonds that added the perfect crunch. It was rich, indulgent, and honestly hard to stop eating. Then came the açaí bowl, and it was just as stunning as it was refreshing. Packed with fresh fruit, crunchy granola, coconut flakes, and finished with a generous chocolate drizzle, it was the perfect balance to everything else--light, vibrant, and so satisfying. For something savory, the steak and eggs were cooked perfectly, topped with a fresh, herby chimichurri that added so much flavor. Paired with fluffy eggs and crispy roasted potatoes, it was the kind of plate that hits every craving. And of course, a creamy latte on the side to tie it all together The ambiance is just as good as the food--warm lighting, beautiful decor, and that lively brunch energy that makes you want to stay all morning. Service was fast, friendly, and everything came out perfectly timed. This is one of those brunch spots where you truly get the full experience--sweet, savory, fresh, and a vibe you don't want to leave. 10/10 brunch moment read more

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Went here for dinner to celebrate my birthday with one of my girlfriends as I hadn't been here in a long time and I also received a coupon in my email for a free bottle of rose with purchase of entree. I thought that was really nice! I believe the manager working that night was name Meddi, he was amazing! He helped us get our order in and even brought us 2 free shots of frose which was basically frozen rose slushee. My friend ordered the Manhattan style lobster roll that she said was excellent. I ordered the truffle lobster melt and bisque. It was very tasty but I did not taste any truffle flavor in it, it just tasted like a lobster grilled cheese to me but was still very good! She ordered the Carmel lava cake for dessert it was sweet and tasty. The atmosphere was nice we showed up after 6 and there was live music a gentleman playing guitar that was finishing up so if you went there earlier in the evening you would be serenaded. The server was friendly and attentive. My friend and I really enjoyed our dinner experience. I am giving 4 stars instead of 5 since I couldn't taste any truffle on the lobster truffle melt but other than that everything was great! read more

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Had a reservation which was surprising seeing that it was St Pattys Weekend. Came in mostly for a light lunch. I ordered a the Carolina Tangy BBQ wings. They were grilled perfectly and came with a side of white sauce I'm not sure what it was but complemented the dish well. Make sure to have a reservation seeing that this place fills up fast! I was only turned off when the check came. You could pay online via the QR code but they don't tell you that they add tip on top of the automatic gratuity as well as a service charge. I asked for the check instead. These things should be told to customers prior to paying. read more

The Hampton Social - Streeterville - New American Near Me - Chicago, Illinois

Family celebration pre graduation! Great night! My wife chose it for all of us! read more

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I came in for a lil solo lunch during the work day during Chicago restaurant week! It was $30 for three courses, which was a pretty good deal when itemizing everything I got. The service was great, and I appreciated that they put the solo diners in one area that was a little quieter. Service was great and super attentive, anticipated all of my needs before I asked. My total dining time was about an hour, which wasn't bad for lunch service and three courses. Made it back to my desk right on time. The dynamite shrimp was pretty good, super crispy which was perfect but it could've been tossed a little more evenly in the sauce. Still good! Their chicken sandwich is one of my favorites, I love the slaw. I would've preferred fries to chips though. The caramel lava cake was perfect but my ice cream was melting and pooling by the time they got it out to me. Not a super big deal, still just as delicious. The only other con was that there were menus and misc table things (qr code stand, decor) that had been moved to the booth at some point and all of that was still scattered around the booth area. Again not a big deal but a small detail! Overall really enjoyed it and thought it was a good work lunch and great restaurant week deal value! read more

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Came here for happy hour and thought they had great deals! There's a lot of seating, and the space feels open and comfortable, perfect for relaxing after work. Happy hour deals are solid: $9 cocktails and apps and $1.50 oysters. We ordered a down of oysters and the guac, and I got the spicy skinny margarita. The oysters were decent for the price with no weird taste. The guac was good too and came with plenty of chips. My spicy skinny margarita was really good and definitely did not taste watered down. The spiced rim was great. Service was also a highlight. Our waiter was attentive and kept checking in to make sure we had everything we needed. Overall, everything tasted good and the vibe plus pricing make this a great happy hour spot. Would definitely come back! read more

The Hampton Social - Streeterville - Skinny margarita - New American Near Me - Chicago, Illinois

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We came here for a birthday celebration and most things we ordered were pretty good! It's surprisingly not busy on a Sunday night. And they have live music. Drinks we ordered were refreshing. Appetizers we got, Shrimp and crab bruschetta, buffalo wings, and calamari were all good. My favorite entree was probably the lobster roll. Lobster roll in Chicago is never cheap, but they did load the roll with lots of lobsters. Prime Rib sandwich was also good. Fish & Chips was interesting. The batter on the fish fillet was close to the batter you usually got on the calamari. Batter was really crispy, not greedy, and the fish was tender. Wagyu beef burger was disappointing though. To be honest, it's pretty similar to a MCD burger... Overall, i like the ambiance and the food. Will go back and try other things. read more

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Stopped in here for happy hour while on a business trip. We sat at the bar & I have to say the bar tenders here were the most attentive, friendly, and just made the experience fun We had stopped into a few other bars/restaurants on the trip and the service was mid at best Ron (I hope I got his name right) & the other bar tenders were on point and made sure everyone they were serving had what they needed and checked on people multiple times We'll definitely be back for happy hour next time we're in town read more

The overall ambiance immediately stood out -- bright, airy, coastal vibes with the perfect mix of chic and relaxed. It felt like the ideal setting for a weekend brunch in the city. Before even arriving, I already had my eye on the crab and avocado appetizer, and it did not disappoint. It was fresh, flavorful, and beautifully presented. I also ordered the chicken and waffles (not pictured because I ate it too fast ). The flavors were on point. My first waffle came out slightly burnt, but the service was wonderful. I requested another one, and they replaced it at no charge without hesitation. That level of attentiveness definitely elevated the experience. There was also a gentleman playing guitar, and the live music added such a beautiful touch to the atmosphere. It complemented the brunch energy perfectly without being overwhelming. While I know they offer a dinner option, I personally see this as more of a brunch/lunch spot and would likely stick to that timeframe for future visits. Overall, I was completely satisfied -- great food, great service, and an ambiance that makes you want to linger a little longer. Definitely a solid Chicago Restaurant Week pick! read more

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Chicago never disappoints on the food scene! I treated myself to a little snacky snack before dinner and here I am. You can't go wrong with chicken and the first thing I saw was the Bang Bang Chicken. WOW. So good! Hot, flavorful, and I honestly wanted to lick the bowl and take the sauce to go. It must be a fan favorite because I saw it come out quite a few times while I was sitting at the bar after my order arrived. Washed it down with a Tito's and cranberry, paid, and left happy. Cute and I do mean cute place with great music. Highly recommend. Enjoy! read more

The Hampton Social - Streeterville - Tito's and Cranberry - New American Near Me - Chicago, Illinois

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We had a short time before we had to leave for our flight, so we had to find some place close to the hotel. None of us wanted anything too heavy, and Yelp helped us find this place. My coworker and I split a bowl of clam chowder, which they kindly split into two small bowls. It was sooooooo good. This is how good chowder is made. Potatoes and veggies and cream.... chef's kiss! I had the Ahi Tuna Bowl for my entree, and it was perfect. Highly recommend this place, especially if you're looking for a tasty meal in the healthier side. We had a short time before we had to leave for our flight, so we had to find some place close to the hotel. None of us wanted anything too heavy, and Yelp helped us find this place. My coworker and I split a bowl of clam chowder, which they kindly split into two small bowls. It was sooooooo good. This is how good chowder is made. Potatoes and veggies and cream.... chef's kiss! I had the Ahi Tuna Bowl for my entree, and it was perfect. Highly recommend this place, especially if you're looking for a tasty meal in the healthier side. read more

The Hampton Social - Streeterville - Clam chowder - New American Near Me - Chicago, Illinois

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This spot was within walking distance to our hotel and was flagged as having a kids menu - the reviews looked good so we made the trek to have dinner. The place is really nice inside - a lot of lights and tall tables. I was a bit surprised when we were seated at a high top as we had a 2 year old and a 5 year old with us. There were some options on the other side of the restaurant that had booths against the wall - that probably would have been a better option for the kiddos. We didn't think anything of it until my daughter fell out of her chair; she was tired and misjudged when she went to grab her food; luckily she was fine. I don't know if anybody noticed as there wasn't a single person that asked if she was ok. The food came out quickly - we appreciated that! We got calamari to start and it was delicious. We were offered a number of types of water to begin and our server really seemed to want us to order drinks but I only wanted water. My husband and I both ordered the chicken and my kids both got cheese quesadillas. We really liked the chicken, the flavors were awesome and the fresh greenery served with it complimented it well. The portions were generous and the kids both got free ice cream. Luckily, we weren't too picky about if the kids could have the ice cream because it got brought out before their plates were cleared. I would have loved to give 4 or 5 stars but it just felt like a disconnect when it came to having a customer with young children. read more

The Hampton Social - Streeterville - The only picture I got was of the tall chairs ‍ - New American Near Me - Chicago, Illinois

Food and ambiance were great. We ordered some great chips and guacamole, and I had the shrimp tacos and pearl cocktail. Giving this place 3 stars because our server never really checked on us. read more

Beautiful decor. Convenient location near Mag Mile. Attentive service from Andrés and the team. Delicious food! We had the Brussels sprouts app, Asian kale salad w grilled shrimp added, ahi tuna salad, and smoky orange bourbon cocktail. The two of us left full and happy. read more

Food was very fresh and came out quickly. Our server was kind. The atmosphere was impressive and there was a key theme and it had a natural feel. read more

The Hampton Social - Streeterville - HS Dynamite Shrimp - New American Near Me - Chicago, Illinois

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Solid Happy Hour @ Hampton Social! Lots of great deals, but wish they made it more clear that the specials are only at the bar. Skinny Marg: 4/5 Spinach and Artichoke dip: 3/5 Sausage pizza: 3/5 (would suggest asking for it well-done, was very runny and hard to eat!) Beautiful restaurant with an outdoor patio. Good service, Bartenders were kind and inviting!! read more

The Hampton Social - Streeterville - Sausage pizza - New American Near Me - Chicago, Illinois

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The ambiance was pretty chill, a great spot to hang out with friends. The portion size for the food was really small, considering the price. The Greek Bowl costed about $19, and it was not even filing. It didn't have many vegetarian options and the prices were too high. The service was okay. Maybe this place is good to come grab drinks and enjoy the vibes with some live music. I would recommend the portion sizes to be a bit bigger or filling rather, or maybe reduce the price on salads at least, $19 for a salad is not justified. read more

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I have always enjoyed my experiences at Hampton Social, which is why I decided to visit the Streeterville location. Unfortunately, this visit was one of the most disappointing restaurant experiences I've had. Upon arrival, the restaurant was extremely loud. I requested a different table, and while the staff accommodated my request, the new table was only a few tables away and did little to improve the situation. Our server brought water and took our drink order. A few minutes later, she returned to ask if we were ready to order food, and we explained that we needed a little more time. After finishing our drinks, we were ready to order another round along with appetizers. However, our server never returned. After waiting approximately 20 minutes with no service--and despite the restaurant not being particularly busy--I had to flag down another server just to request our bill. What happened next was even more concerning. When the bill arrived, I initially handed over my card without reviewing it, as I typically do. After my card was processed, I noticed that I had been charged over $400, even though our actual tab consisted of only two drinks totaling around $40. I brought the error to the staff's attention, and they explained that a mistake had been made and refunded the incorrect charge. Shortly afterward, our original server finally appeared with the correct bill. To my surprise, gratuity had already been included for a party of two, which seemed unusual. I understand that mistakes happen, but this visit felt disorganized from start to finish. Between the lack of service, the excessive wait time, and the major billing error, the overall experience fell far below the standard I have come to expect from Hampton Social. I left feeling frustrated and disappointed and unfortunately do not plan to return to this location. I hope management reviews these issues and takes steps to improve both service and operational oversight. read more

We had such a lovely brunch. We have visited the Miami location so we decided visiting the Chicago location would be a treat as well! The service was quick and our server was very personable and charismatic, a trait we've noticed all staff at both Hampton Social locations have embodied. The interior of this location is spacious and costal themed. I personally had the Lobster Roll, Manhattan style, it was delicious! Market price was $40. We all love visiting Hampton Social! read more

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Everything started great until we ordered a second drink and our waitress forgot about us for 30 mins (we were the only people on the second floor). Asked someone else for our drinks instead and they said they'd get them for us, never came. Finally got sick of it and said forget the drinks, we'll just get the check. Check came with an included 18% gratuity and drinks on it (that we never got). Still didn't see our server until we were walking out the door. The food was decent but I'd only go if you wanna be forced to pay a tip for horrible service read more

Great meal! I was on a work trip! Beautiful decor and walking distance from my hotel. Only concern- they do not have precautions for shellfish allergies. Our server said they fry everything in the same oil and can't guarantee exposure, as they don't have a separate process for preventing cross contamination. Yikes! read more

The Hampton Social - Streeterville - Braised Rib ...so tender! - New American Near Me - Chicago, Illinois

We ordered drinks & apps while we waited for a to go order. We ordered chicken tenders for my daughter off the kids menu. When we got home, she bit into one and we found it to be pink. Checked all 3 - and they were all RAW! I'm disgusted. They refunded our money- now we wait for my daughter to be sick... or not... read more

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Hampton Social continues to be one of my favorite happy hour spots. The dim lit restaurant with live music makes for a perfect space after a busy work day. I also love how they have a nice selection of drinks and food on their happy hour menu for a great price. This time we even got to try some oysters. We normally don't get dessert, but the doughnuts were AMAZING and I will definitely be getting those again. I honestly forgot the name of the drink in the stemmed glass (please let me know what it's called if you know) but it was SOO good. It came with popping boba which made it interesting in a good way. read more

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Hampton Social is always a good meal, but now that I'm writing this review, I feel cheated. Keep reading-- Drew was my server. He was attentive to my allergies, and very friendly. I did have a birthday coupon they emailed me for a free bottle of Domaine St. Michelle Brut Rosé. That free bottle apparently was a bit of an issue as I was dining solo, so they could not have the full bottle at my table (I'm guessing Dram Shop laws in place and respected). No worries. I'm not there to get tipsy. I was told they could not give me the bottle unopened, either. They must, by law, open it and pour some, then recap it and I can take it home. Okay, whatever. So, Drew poured a glass and kept the bottle at the bar and then they wrapped it up with the screw on top in place for me to take when I left. That aside, I ordered the fish sandwich and paid the extra $2 for their fries. Sandwich came out after a very short wait. The samich was flavorful but the fries were not as good as they have been in past visits, but I ate them. At least they were the thin fries. The sandwich was excellent (albeit a lot oily) in flavor, but all of that deep fried batter- I most likely would not order again, regardless of how good it was, unless I had some craving for it. I RARELY EVER eat deep fried foods outside French fries. At the end I got my bill and payments are done via QR code. They DO auto tip and then almost lock you in to paying even more. Okay, I upped my tip. Here's where they lost stars. They cheapened my brut rose! Per the emailed promotional, I was supposed to get the Domaine St Michelle (which retails around $15) BUT without telling me, they gave me a bottle of $6 Brut Rosé called Wycliff Brut Rosé! (Added it and comped it to my bill as $25-laughable.) Look, the subbed in Brut did not taste bad, but it was a feeling of deceit that they switched it for the lesser price bottle. And in reality if you don't have it, sub UP, not down! That was bad and I'm so bothered (maybe mad) that I won't be back for a very long time! Here I thought how sweet it was, then they subbed it out. I'm very very disappointed and they lost major points in my eyes. I feel so "cheated" but the food was good and Drew, my server, deserves kudos. read more

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We had a great time at Hampton social streeterville. Our waitress was incredibly kind and attentive. The restaurants wasn't very busy but they had a live guitar player which made it a little too loud for conversation without leaning forward. Ambiance is family friendly and maybe bit tourist-y. The food was very very good. I was a little surprised because I don't remember enjoying it as much in the past. I think the biggest downside are the prices. They seem like more tourists leaning priced. Brunch entrees range from $20-40 with simple entrees such as two eggs bacon and potatoes being more than $20. The portions were also a bit small. Breakfast/brunch isn't usually a particularly pricey meal especially in Chicago. Overall it was good but I would be hesitant to return due to the cost. read more

The Hampton Social - Streeterville - French toast - New American Near Me - Chicago, Illinois

A great restaurant to escape the city and feel like you are in California or the Italian coast! Two levels of seating, each with great ambiance. The food menu is limited, still with good choices, and there's plenty of cool drinks to choose from. I got the tomato bisque soup with toast on the side. The soup was good but nothing too special, similar to a regular tomato soup but thicker. Beware that they automatically charge every order with an 18% service fee, that goes to the wait staff. read more

The Hampton Social - Streeterville - Tomato bisque with bread on the side - New American Near Me - Chicago, Illinois

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What a great place and an excellent happy hour for food and drink! Has a great time! I would definitely go again every time in Chicago! Hidden gem! read more

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I've been to The Hampton Social many times to their multiple locations. Usually the food's decent, service is on point and the vibe is super chic. But my last visit to their Streeterville location was kinda off. The server came off rude from the start and the restaurant week menu was very limited. I ordered the fried chicken stack bowl but it had this weird sausage smell (the bowl was not supposed to contain any meat apart from chicken) so they swapped it for the Sunrise Beach Bowl. The jalapeño aioli was the best part about the bowl. But our server remained cold throughout which was a bit buzzkill. I'd still rate it fairly high though because I've had way better experiences in the past and they're basically the only place that doesn't hold a credit card for large parties read more

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This was such a redemption moment for Hampton Social! I went to the location in Burr Ridge maybe a year ago and the only reason I returned here is because the restaurant I wanted did not have reservations. We ordered a bottle of rose, truffle fries, tacos, honey glazed salmon and Brussels. I dined here with a friend and she loved everything as well! Everything was delicious and the portion seems to be larger than when I last returned! The asparagus was tender and flavorful and the crab on top of the salmon was a nice touch!! I loved the goat cheese and Brussels sprouts. Service was great as well! read more

The Hampton Social - Streeterville - New American Near Me - Chicago, Illinois

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Great time! This is my second time coming, came a few years back and still amazing service. We were sat immediately! Had the guava mimosa carafe and it was absolutely amazing! Had the pizza, spinach dip, calamari (not pictured) and bang bang chicken. The ambiance is great, not too quiet but not super loud! Would highly recommend. Different days and times offer different ambiance but I highly recommend read more

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Not many options to eat. I have been there before earlier shrimp tacos were serevd 3 in a plate now they have reduced to two. Went in day time only one server to serve took almost 2 hours for us. We had plan to be there for 1 hour. They need to have more servers and add more items on their menu. Ambiance was good but service was not great as it was just 1 person running everywhere. read more

The Hampton Social - Streeterville - Hampton Social - New American Near Me - Chicago, Illinois

This was our first time going to the Hampton social and our meal was amazing. Top quality food and service to match. Perfect for our date night. read more

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I recommend making reservations even if dining solo. I had an hour wait for solo dining right at opening or a seat at the bar if available. I decided to wait, I was seated next to the open window, which was nice to people watch. My waiter was very nice and suggested the "I like it Yacht" drink and it was good. I also ordered the beet salad and crab and shrimp bruschetta. Both dishes were good and good portions. Price points were a bit high, but I expected that based on reviews and their online menu. This is the perfect place for influencers looking for that "perfect shot" or to promote a " Hamptons" feel. There is an upstairs area that was not in use at the time, but bathrooms are located upstairs. The ladies bathroom needed some attention and cleaning, I am not sure how a bathroom could be low on tissue and paper towels when the restaurant just opened. If you have not been, check this place out. read more

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Went twice, once for cocktails and live music. Great vibe, music was fun and best beer selection we saw. We went for brunch another day and the food was really good! Shrimp bruschetta very good, Brussels sprouts crispy and delicious. Service was great and attentive. read more

Had a really disappointing experience tonight at The Hampton Social in Streeterville. The server Jesse D. was rude and unprofessional from start to finish. I ordered the prime rib dip and specifically asked for no horseradish. When the sandwich came out, it clearly had a white sauce on it. When I pointed it out, the server's response was simply, "just try it." That's not acceptable, if a customer says they don't like something, that should be respected. After I pushed back, he took it to the kitchen and came back claiming the sauce was "mayo." That made things even worse. Mayo isn't even listed as an ingredient on the menu (which clearly states: shaved prime rib, Swiss cheese, toasted French roll, creamy horseradish, au jus). So now I'm being told there's an unlisted ingredient on my food? That's not just poor service, that's a potential health concern. If I had an allergy, this could've been a serious issue. Adding ingredients that aren't disclosed on the menu is completely unacceptable. To top it off, he also charged me an extra dollar for cheese even though cheese is already included in the menu item and automatically added an 18% tip to the bill. We were only a party of two, and the level of service we received absolutely did not justify that. Between the dismissive attitude, questionable billing, and lack of transparency with the food, I won't be coming back. read more

The Hampton Social - Streeterville - Charged me for cheese even though it was included on the Sandwich. - New American Near Me - Chicago, Illinois