Absolutely fantastic service! I was in need of some emergency work after a sewer back up appeared…read morein my shower this morning. Greg answered the call; he was empathetic, knowledgeable and provided excellent communication. I never once felt like he was trying to sell me something I didn't need, or trying to ring up the bill. On the contrary, he did his best to find the fastest and most effective solution and was very apologetic that the only solution involved the more inconvenient method of removing the toilet. At the end of the day, he solved the issue and gave us a reassuring assessment. Prices were communicated ahead of time and very fair. We'll definitely call them again if needed!

Greg answered the phone, was friendly, professional, and empathetic. Showed up with a colleague and…read morethose two guys busted their asses all morning. You could hear them swearing and grunting. Their banter was pretty funny, too. They got the job done and were out of there less than two hours after I called. Our situation was dire and they bumped up our appointment so we could get our clog dealt with. I'm calling these guys from now on. Great work all around.

Cesar from Moore Home Services showed up for our annual plumbing inspection and treated our pipes…read morelike they owed him money -- in the best way. Thorough doesn't even cover it; the man found issues we didn't know we had and explained them like he actually cared whether our basement floods in 2027. Then came the follow-up report: a full photo dossier of our home's plumbing, more detailed than some performance reviews I've received.

New homeowner, and found that Moore had improperly installed the air filter for the HVAC system -…read moreit's just hanging out in the duct, not blocking any air. The bracket is loose and seems improperly shaped - I don't know how it ever could have worked. I called to follow-up, and unfortunately they said they would charge a service fee to inspect it (their own work), since warranties don't transfer to new owners. A bit disappointing for a company that promises "100% right or 100% free."

It's a pleasure to write this review for my favorite HVAC/boiler technician. His name is Gino B…read moreand he is with Ongaro & Sons. Gino is friendly, smart, thorough, professional and truly understands the technical ins and outs of heating systems -- and have a technically challenging hydronic boiler. Gino takes the time to explain the problem simply and clearly. I always understand what needs to be done and what it will cost. Gino is a pleasure to work with, and when he leaves, everything works perfectly. If you're looking for a superior HVAC Pro, Gino is your man.

Ongaro & Sons charged us an additional $3,000 for work that was not completed. I was promised a…read morecallback, but they never got in touch. I cannot recommend their services.

KC has performed 2 plumbing jobs and 1 major HVAC job for us…read more They are the most professional and friendly company I have ever worked with. Every single technician is polished, polite, communicative and knowledgeable about everything they do. I will always call them for any issues. I strongly recommend them.

This time, KC installed a ductless heating and cooling system for me. Now that it's installed, I…read morehonestly don't know how I ever lived without it. A very worthwhile investment. KC service was stellar as always. The system is so beautifully installed, i could swear that the side of my house where the outside unit and various hidden cables and pipes are looks better now than it did before. A work of art! Many sincere thanks to Mike Anderson and Caden Hutman. The project manager Virginia was wonderful to work with as always and very easy to contact when needed. I couldn't be more pleased.

This was our second time using Hometown Leak Detection and we will use them again for any future…read moreleak issues. The owner, Mike, is very responsive and makes you feel confident that he knows what he's doing and is honest in his assessment of the project. Mike and Tyler addressed our underground leak quickly and efficiently. Definitely contact Hometown Leak Detection whenever you have a mysterious leak that you need help to find and resolve.

1 Star - Shady and Dishonest…read more Hometown Leak Detection "repaired" a pool leak at a home I purchased, and the leak came back worse within 3 months. When I later called them (not knowing it was the same company), Mike admitted he knew the pool and had told the previous owner he could not actually fix it -- only patch it temporarily. When I asked questions, he refused to answer. We later ended up in court and found out he knew the previous owner personally. We also discovered we were charged a different rate for the same service and the invoice notes didn't match what actually happened. Very dishonest experience. I would not trust this company.

I have used this company twice within the past few months. This morning Jerry arrived and, not…read moreonly sold me on recommending this company to Everyone I know, but also to thank him for his above and beyond customer service!!!! I will ALWAYS recommend Mr. Rooter Plumbing!!! Ask for Jerry if you need someone to assist you through all the plumbing info...I'm a female who lives alone and Jerry was so amazing at helping me to understand the basic maintenance of my garbage disposal...LOVE him so much!!! I'm Grateful and Blessed Thank you Mr. Rooter Plumbing for having such an amazing employee!!!!! Stephanie

Pretty good. Technician professional and on time. Prices are…read moreridicules though - but went ahead with the job regardless as they were already on site.

Barron was one of the best people I could've asked for to replace my hot water heater. He was on…read moretime, friendly and overall made it a great experience! He had the new tank and all of the parts in his truck when he showed up and replaced it quickly. I didn't really think about getting the old tank removed but I was so glad when he reassured me they always take away the old water heater. Overall I have no complaints and I'm a very happy customer. Thank you for replacing my hot water heater on short notice!!

If there's one thing you want out of a plumber it is HONESTY. These guys were SUPER honest. I had…read morebeen trying to call multiple companies to come and get my hot water heater fixed. There was only ONE company who was willing to come out and look at my Whirlpool water heater and the price seemed outrageous. After tasking Austin why so many people were refusing me he said the poor quality of a tank (Whirlpool). We talked on the phone for half an hour and I was trying to decide if I wanted to try and replace it or just attempt to fix it. Austin left it completely up to me and didn't push to make an up-sell. Well, decided to do the replacement since it was already 8 years old. So glad I did!!! He was knowledgeable, super kind and, like I said, HONEST!! I never excepted a plumbing service to have such amazing customer service!!

Ramon was very responsive and he showed up. His service fee was very reasonable. I highly recommend…read morehim for your plumbing needs.

Highly recommend! Fair pricing, and solid work. Never met…read morethe man before today, and he is our new go to for plumbing related probs! I just saw his "this is my work" post on Nextdoor, and gave him a call! Remon clearly explained what he was going to do to fix our drain blockages, provided a fair price, had the tools to do it, and explained the outcome. IF you are looking for a straight talking, no upselling hard working type plumber, who does what they say, and says what they do, Remon is your new plumber. Lots of folks ready to charge and arm and a leg, and take advantage of short term need to inflate the costs, sometimes post facto, not Remon! Even when the actual work was more involved, took more time, he stuck by his number. WE had a stopped drain in our garage laundry area, the laundry tub would not drain, and the washing machine thus could not operate, so this was no small thing to get sorted! It had been a SLOW drain for years, we have lived here 12 years, and it finally said "enough", and could not drain fast enough to let the washing machine run a full cycle! I live in a house built in 1960, with various mods made to drains since by characters of unknown pedigree using methods lost to the dustbin of history, and get to live in this over 65 year old rather random house. Remon was able to get thru blockage, tub is draining faster than I have ever seen and even with that he said it might last a year, the clearance he could achieve was not large, and the union to the sewer line we heavily corroded and would need replacement in the next few years, but he hoped it would last longer, fingers crossed. So I am repaired, educated, and have some clarity on what will be necessary down the road, all for a super fair price. And THEN he fixed our bath tub drain, removed an inappropriate drain part, told us what was necessary for it to be set up correctly, and left on his plumber wings.