After my home improvement project gone awry, replacing a shower trim kit, and water dripping from…read moremy ceiling, I called Langston to get me out of a bind. Tommy came over the next morning, replaced my broken valve and stayed to ensure it solved the raining in my garage. I could have been charged a lot to fix my problem, but Langston's price was fair and straight forward, no games. Tommy was efficient, nice and honest. I definitely will be using Langston again!

Had a great experience with Langston Plumbing. Tommy was very professional and knowledgeable, he…read morefinished the job in less than an hour and left the work area clean.

I'm still in the early stages of deciding which company and system will be best for my needs...so I…read morehaven't committed yet...but I have say that Randy delivered an excellent presentation. Scientific, yet easy to understand. He offered me options, yet specifically addressed the water issues I have. For me, it's also about customer service and rapport. So many businesses seem to forget that. Randy has made a great impression. He was also responsive and on time! I'll update this review once I've decided on the system and have had it installed.

Randy has installed two soft water and reverse osmosis drinking water systems in two of my homes…read morenow with great success. I appreciate how Randy is very clear about the work that will be done and the price he quotes is the price I paid. No surprises. His workers who installed the system arrived on time and worked fast and did a great job. I'm so happy so far and look forward to those annoying hard water stains and build up to disappear. My new sinks in my primary bath were already showing signs of that white calcium build up even though it was remodeled 7 months ago. Within two days, I can see the chrome Kohler logo shining on the drain and the white film is gone!

Can't say enough about how helpful Nick and the team from Northcoast are. Before we bought our home…read moreNick spent time on the phone with me explaining how we could address the water quality issues in the existing well. That was 3 years ago and since then we have had them install an RO unit, a softener, and pre-filtration system. It's been working great and they are always super responsive when we have questions or need any assistance. Highly recommended!

I want to tell you how amazing Nick and his team are, they truly are knowledgeable, experienced,…read morefast and efficient. Plus they've taught me a lot about my well and water system. ** The poor rating is for the "Kinetico K2060 Alternating Twin Conditioner" that was installed late 2024. It's a salt system intended to soften my water... and soften it has! Way too much! In fact I can never tell if soap/shampoo/laundry soap is off of me, out of my hair or off of my clothing. I've called Northeast to ask them about it, I've called Kinetico to ask them about it, both say use less soap. Great, well, any soap seems to stay, and, not only has it continually frizzed out my hair, leaving me to want to join the circus, but it's left soap residue on everything - friends and family that have stayed with me tell me sheets, towels make them itch. Rinsing and rinsing things out is a huge waste of water - a huge waste of water! I've been paying to go to the local pool to shower so I don't look like I've stuck my finger in an electrical socket. Believe me, I've waited to see if anything will change, perhaps it was too much salt, perhaps the system will change, perhaps the water will do some magic that I have yet to discover. I've asked for advise, I've asked god for help, I've wondered if I should pay a huge sum and get rid of this thing. I truly have come to hate this system, worse is, I feel stuck. So now I write to let you all know that just pouring salt into your water system will leave you neurotic and itchy. I'm open to suggestions good people!

Excellent customer service! Have no complaints. Staff are knowledgeable and follow through is greatread more

Exceptional customer service, warm personal care, and quick responses truly make a difference…read more Kudos to the technicians for delivering an excellent job. Highly recommend this company!

Our well failed suddenly and unexpectedly on the Sunday of a three day weekend. Weeks sent someone…read moreout within 2o minutes. Robert, the tech, was pleasant, knowledgeable, and efficient, Less than an hour after my initial panicked call, we have water!

$16 for a hose clamp. I understand the upcharge but this is a excessive. I'll test these guys out…read morefor a while before I go looking elsewhere but there are plenty other options.

Hours on the phone couldn't get the account straight but an honest Yelp review resulted in the…read morereply below. The account was then solved in a day and the equipment the next day. So I couldn't get helped from the phone staff but the person that responds to these reviews got it done with apology for the inconvenience.

I'd been a customer of Alhambra Water before for more than 15 years, with great customer service,…read moreand never had any issues or anything. But when Primo Brands Water took over Alhambra, everything turned upside down. During the period that Primo Brands took over Alhambra which was around March-April 2025, there were problems with their website that would not work like not recognizing my account that caused me couldn't pay my bill on time. I called customer service, they answered and said they wouldn't recognize my account from my phone number either. So, I had to wait for a period of time until a couple months later their website was working after the Primo Brands could complete updating all Alhambra's customers' account information. After their website worked I think around sometime in April 2025, I found that they charged me late fee of $10 on 04/30/2025 and another late fee of $20 on 05/02/2025 for the period when I couldn't pay my bill because their site wasn't working for almost 2 months for Alhambra's customers. Later, I tried to call Primo Brands for the issue, I was on hold for more than an hour and no one talked or helped me. So, I ended up paying my bill with the late fees they charged. I didn't want water from them anymore. So, I ordered to skip the delivery, but once I forgot to skip it, they delivered 6 bottles of water to me. This time I forgot to pay the bill because I didn't mean to order them. So, they charged me a late fee for $20 a month for two months. It's fine, and I paid for it since I forgot. However, they shouldn't charge the total of $30 late fees for 04/30/2025 and 05/02/2025 when their website wasn't working and no one could be reached over the phone. Moreover, after I paid everything for whatever balance on 10/04/2025 on their site, later I found out I have a new balance for next month of $1.17 for credit card fee after I paid all balance. No notice ever for credit card fee. This is unreasonable! I just need my $30 back, dispute the $1.17 credit card fee, and cancel my membership!

IF you could actually contact them, which can not be done by phone or email, they may or may not…read morehelp you. I have rented a system from them, still paying for the rental but they refuse to do any maintenance, change filters(last done 2011) and they keep sending bills! They used to be the best, but not anymore

I went to get water today and saw that this place is closed. Upset because I have an account. No…read morephone call?

Greg Campbell and his company are top notch! He is a seasoned expert in water quality and really…read moreknows his stuff. For clients on well water located out on country acreage, he has been instrumental in bringing not only the best in quality but the best in purity and equipment choices. He is prompt, thorough, and a very good collaborator. Whether a small purifying system or a large complex commercial system, he is definitely the best choice and I will be using him for my luxury clients for many years to come. Whenever there is a call back or questions, he is prompt and goes above and beyond. Highly recommended! (Mathis Estates- Napa Valley Estate Management)

Greg is as good as it gets. He is EXTREMELY knowledgeable, thorough, experienced, articulate,…read morepunctual, communicative and 100% reliable. He tackles the most challenging situations with aplomb, and is more than willing to educate an interested customer about his/her water filtration system. I have a very complicated system associated with my well due to extreme amounts of iron in my ground water. Greg is always willing to pose creative solutions to the idiosyncrasies of the system I have, and he is patient with my million questions! I have worked with Greg for many years, and followed him as he has moved along in his career. He recently went out on his own and I couldn't be happier for him. He provides top-notch service on every level, and I will always be his customer! Whether you are getting a brand new system and need help designing it or have a system that needs an expert with a very humble and thoughtful approach, my vote goes to Greg Campbell. He will give you the benefit of his many years of experience, and deliver services in a timely, efficient manner. If there is something you need that he doesn't do, he will gladly provide you with additional resources. Greg is a pro, not to mention a heck of a nice guy.