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    The Helsing Group

    1.4 (171 reviews)
    Open 8:00 am - 5:00 pm

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    Services - The Helsing Group

    Bookkeepers

    Homeowner association

    Property management

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    10 days to respond to tell me they're still looking into it

    Hopefully you sorted by newest first. If you want a HOA management company that provides no value and terrible communication, you're welcome to try this one. A few issues: - Trying to setup day 1 move-in. How hard is it to communicate and confirm details of the necessary requirements instead of giving you the run around from one email to another? - Mail key not working. Apparently they had new keys made, didn't tell their residents and then took 10+ days to give a response, let alone resolve the issue. - Providing zero assistance on stolen packages with camera footage despite having cameras set up within the complex. Look elsewhere.

    2021 POOL IS CLOSED FOR 2 YEARS  UNDER HELSING GROUP

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    2 years ago

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    9 days ago

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    5 months ago

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    2 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    2 years ago

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    4 years ago

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    3 years ago

    Worst management company to work with. They have unprofessional staff and unwilling to work fairly with the homeowners.

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    2 years ago

    They hardly respond to emails. Even if you call a few times. Their service is sub-par. Even government agencies respond to calls/emails.

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    3 years ago

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    Page 1 of 5

    Ask the Community - The Helsing Group

    Review Highlights - The Helsing Group

    After receiving prompt reinforcements from Aryn L, I am giving 5 well deserved stars.

    Mentioned in 2 reviews

    Read more highlights

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    I am in the middle of a purchasing an existing business and got to a point during my business…read moretransaction where I had to submit an Allocation Form that was time sensitive. I needed direction from my CPA but he was out of town doing a business seminar. My situation was unique as the seller usually does the allocation in a business purchase but in my case, the broker/seller was pushing me to do it. I called several CPAs in the San Ramon/Danville/Dublin area to see if we could have a "filler" CPA go over numbers with us for this transaction. I must have called 25 CPA's in a day. Some answered and we're quick to tell me that I should push back, and make the seller do it. They made it seem like what I was looking for couldn't be done and they just didn't want to deal with it. Like many of the CPA's I called, Ken was busy when i first reached out. But his assistant or front desk person, Reese(if that's how you spell it) was very attentive with his responses. Ken is the only accountant that called back and only accountant that actually asked me the details/numbers of my transaction. He took time to understand the unique-ness of my situation and made sense of it. In a 25 minute call he educated me more than the 7 or 8 other CPAs with higher review ratings. After talking to him, I felt like I was given "survival tools" and "little nuggets" for my bigger, future entrepreneurial endeavors. He was so pleasant and easy to talk to. To be in the generation of customer service being taken over by robots and people treating everyone like numbers. Both Ken and Reese were so authentic and human in their responses. No overselling, no fake politeness. I have been with my CPA in Hayward for 10 years and Ken really has me thinking about switching over.

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    6 out of 5 STARS ***** 11 out of 10 STARS *****…read more This guy is GOLD!!! Mahalo Christian for all the answers I was looking for... I've been struggling to find answers for my tax situation. I've been doing my taxes for the last few years, but will eventually need to create a new tax structure to accommodate growth and eventually find a tax firm to take over when time is becomes more of a premium. I found Impact Complex Financials on Yelp along with a 5 other tax firms. I picked the top 5 highest rated businesses in my area and reached out to all of them. Only one had clear and concise communication with a follow up and did not charge ridiculous fees...take a guess who was the clear winner = Christian from Impact Complex Financials Christian is a sharp young gent; punctual, professional, well spoken, knowledgeable and most of all honest. That gut feeling when you run into a good, decent human... According to his website he is a Certified Management Accountant and an Enrolled Agent as well...brilliant! I had a new client consultation with him and he answered all the questions I had without hesitation and also gave me an honest breakdown of my situation. I will most definitely be referring people his way. Be sure to visit his site. https://www.impactcomplex.com/ Also be sure to check him out on Instagram, so many useful and educational videos. https://www.instagram.com/chrisedoria/ Cheers!

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    A polished, polite and professional organized team. I was…read morethankful they took me on as a client when most firms were at capacity. I purchased their tax planning service. They delivered on their promise to routinely meet with our business to strategize and plan and were prompt in responding to our needs through the year. They also prepared my state and federal taxes, and I received a tax refund! Working with their firm did pay off. I couldn't remember the last time I got a refund! I always owed something when working with other financial professionals. Some other reviewers comment that Miguel markets too much, which he does market a lot for his services, but I came to learn through our partnership that he is enthusiastic knowledgeable, and passionate about sharing financial planning and services . I found Miguel and his team to be trustworthy and deserving of manging these aspects of my business. If you own a business and have your finacial reporting in order*, can afford their services*, and be able to financially implement* any tax planning done together, then yes I highly recommend this firm. Thanks Miguel, Jasmine, Pedro and Gabriel.

    The Helsing Group - propertymgmt - Updated June 2026

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