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    The Home Depot

    2.5 (158 reviews)
    Open 6:00 am - 10:00 pm
    Updated 3 months ago

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    Front view from car
    Lawanda F.

    Went to Home Depot in Carson and from the moment I walked in I was enjoy some cool music. The "oldies" were rocking out. I heard KC and the Sunshine Band, 'I'm your boogie Man', Peaches & Herb, 'Shake Your Groove Thing' and The Hues Corporation's 'Rock The Boat'. I only had two items, but it lasted through those three songs, especially KC. I was ready for them to put that on the loop.

    Beware Bill Payers...Beware!
    Supajok C.

    When did Customer Service STOP being Customer Service Ari? I just went in to pay my bill and the young lady at Customer Service (Ari) refused to give me any Customer Service and told me to go pay at ANY register. Hmmm. So the paint register was the closest ANY register but just as I walked up, they both walked away together. Hmmm. So then I went to the self-checkout register, which by the way "IS ANY" register only to find that it doesn't take bill payments because I have not worked here long enough to know how to do that which, Ari, is why I went to Customer Service!!! Hmmm Finally a young man, Keilan, (thank u very much) that said he had only been there 9 months, opened a register to help me. Finally, my 10 minute pay my bill stop has developed into a 45 minute torture walk of shame. Once again, when did Customer Service STOP being "Customer" Service?

    Scott S.

    Home Depot is one of those places where you go when you gotta get something fixed or created. All of them are pretty much the same. They are these gigantic warehouse facilities full of tons and tons of stuff. This location is no different. Like all the Home Depot's this business has a gigantic parking lot in front, so you should never have any problem finding a place to park. Inside, I find this location to be a bit more strangely organized than some of the other Home Depot's in the area. This is not to say that you can't find things, it's just the way the aisles are laid out if you don't know the store you kind of have to calculate where are you going to find what you are looking for. This being said, this location has all the stuff that all of the other Home Depot's are known for. As at all Home Depot locations, the staff here is very knowledgeable and nice. If you need any help, I'm sure they are happy to give it to you. Overall, if you're looking for what Home Depot has to offer, this is the place to go if you're in the area.

    Still waiting for someone to help
    Chacha ..

    Bought paint, but had dried paint outside. I asked 2 staff there if this is new they said yes and no need to mix. I kept stirring still clumps on the stick and spilled lots of paint I already added the scent in there.. still has clumps. I called but waited for over 5 mins. They need to replace my door trim and reimburse e the items bought. Still on the phone on hold

    Craig Y.

    Located off Sepulveda Bl in Carson. Lots of parking shared with other businesses in the center. Came here to get some gardening gloves for my mom. Found a pair to find out they couldn't sell it me cause it wasn't ringing up in the register so after a few tries the gal had to pull all that particular brand and style off the floor but as I was about to leave she pulled me to the side and gave me a pair for all the trouble very nice of her and thank you to her. A definite 5 stars on going above and beyond customer service I didn't get her name but she was working in the Garden area she was very friendly and bubbly to all the customers that were in line. Overall a very good experience here although while in the rest of store it was hard to find a worker I was looking up and down all the aisles until I finally saw one to ask where the gardening gloves were at.

    Her name is Rian

    It's always difficult to get help loading purchases from Home Depot. Guys find excuses not to be of assistance while we are loading the drywall in the pickup truck. I keep saying.. can you help us? No one helped until I found this amazing lady!

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    5 years ago

    Lazy employees. Asked for propane and said they don't have any but I checked and they do.

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    5 years ago

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    3 years ago

    Today i went into home depot looking for wood. The worker i spoke to had a very bad attitude. I will not be going back to this location.

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    8 years ago

    Elizabeth was extremely helpful and professional picking flooring was nerve wrecking but Elizabeth made it easy

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    7 years ago

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    4 years ago

    Today I had an excellent experience with Jenny. She's very kind hearted, caring and sweet. She took her time and was patient with me.

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    6 years ago

    Not happy with the system they have, some cashiers are just standing around and not helping

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    7 years ago

    Its Home Depot, staff friendly, store somewhat clean, prices somewhat reasonable, they either have what you are looking for or not.

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    Page 2 of 4

    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    And I noticed how he acted towards his employees that were a little slow, he treated them with respect and kindness and patience.

    Mentioned in 4 reviews

    Read more highlights

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    I've been ordering all of my appliances through Eric C. for years now, and I honestly wouldn't go…read moreanywhere else. He's incredibly knowledgeable, responsive, and easy to work with -- exactly what you want when you're dealing with big-ticket items and tight project timelines. Whether it's for a remodel, a rental, or a full new build, he always takes the time to understand what I'm trying to accomplish and makes smart recommendations that actually make sense for the space and the budget. He knows the product lines inside and out and never oversells -- just gives honest, practical advice. What really sets him apart is reliability. Orders are handled correctly, deliveries are coordinated smoothly, and if there's ever an issue, he's on it immediately. That kind of follow-through is rare. If you're looking for someone you can trust with your appliance needs -- especially for higher-end projects -- I can't recommend Erick enough.

    We ordered our Bluestar Range, Vent-a-Hood Range Hood, and GE Cafe refrigerator from UAKC and they…read morehave been great to work with. Our sales rep. James Rosas has been a pleasure to work with and has maintained our orders since May of 2025. They accommodated holding our appliances while we finished our remodel, and since there were some manufacturer issues at install, James has been on top of things and doing everything he can to make it right even a year after our initial purchase. I will plan to buy my future appliances here as well.

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    I found WDC through a google search after discovering that Bestbuy had delayed my appliance…read moredelivery for an additional 3 months, to no fault of their own, however I needed appliances. WDC was able to help me and though I had delays with them as well, the wait was shorter. After delivery, I discovered that my oven was not heating properly and I was assigned a customer support person at corporate, ALEX. She is AMAZING!!! She is responsive, helpful, thorough, and just such a delight to work with. She'd call when she said she would, follow up with service centers and really advocate for me and made me feel heard. Now that my oven is working, I'm going to miss her weekly follow ups with me. If you have an issue with an appliance, definitely recommend Alex.

    WDC in Lomita is a perfect example of a company that's great at selling you something--and…read morecompletely disappears when there's a problem. Once they have your money, don't expect them to stand behind the product. Their customer service is some of the worst I've experienced. You'll get plenty of apologies, but that's where it ends. No solutions, no accountability--just a lot of "there's nothing we can do." Even when issues are clearly legitimate, they refuse to take responsibility. You may even hear from the owner with an apology, but nothing ever actually gets resolved. It's all talk and zero follow-through. At that point, it just feels like they're trying to quiet complaints rather than fix anything. There's a reason this place has so many bad reviews. Unfortunately, I learned the hard way. I would never buy another product from WDC again. No price is worth the stress and frustration of dealing with a company that won't stand behind what they sell.

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    As bad as it gets. We were "assisted" by Randy, also as bad as it gets. READ YOUR INVOICE that they…read morehave you sign before accepting the $2385 of dollars purchase. It says all sales are final. It means even if the appliances do not work. At All! We bought a range, fridge, and microwave. The microwave has not worked since we brought it home. Plug it in, and it doesn't respond to any button selected. Assuming they stand behind it, I called Randy. After a condescending speech about how to use a microwave, I said I've been using one for fifty years. He said verbatim, "they don't make them like they used to". It was less than a week after purchasing. I found a better one at Costco for about the same price. I recommend anywhere but here.

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