BRIAN F*CKEN SAUL!!!! This guy is the man. He has helped with multiple projects, provides amazing advice, and is the most knowledgeable person I've spoken to in this store. Working on a pocket door this year and boy did Brian give peak customer service and made my trips here a wonderful experience! read more

I had a very disappointing experience at the Home Depot in La Mirada. Before driving to the store, I called to make sure someone would be available to rekey a Schlage lock. I was told someone would be there until 12:30 p.m. I arrived at 10:45 a.m., only to be told that the person who does rekeying had already gone home and no one else could help me. The most frustrating part wasn't that the service wasn't available--it was that I called ahead specifically to avoid wasting a trip. Instead, I drove to the store based on incorrect information and was simply told to come back another day. Better communication between employees and more reliable customer service would go a long way. Unfortunately, this experience left me feeling like my time wasn't valued. read more

Thank you Teri in Customer Service for your friendliness, & knowledge. You went above and beyond to help me by calling a manager to look further into my concern. Once the manager showed up you were inquisitive and discovered exact details, to satisfy my inquires. Honestly, you truly left a lasting impression. Thank you! God bless you read more

The Home Depot - Store Front - Hardware Stores Near Me - La Mirada, California

I embarked on a wild goose chase across Orange County in search of the ridiculously popular 4 ft. Animated Disney Holiday Goofy Animatronic that Home Depot is selling. As I rushed from one Home Depot store to another, every single Home Depot rep I chatted with was super nice and helpful, making me feel valued. It was so sweet to see how bummed they all were that I was driving around like a lunatic, until finally, the lovely lady at the Garden Grove Home Depot hooked me up with a pre-purchase of the Goofy from the Home Depot in La Mirada (I think La Mirada is LA county ) The price is $199.99, a total bargain because the Goofy is adorable. read more

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The truck itself worked fine, and the rental process was straightforward. Unfortunately, the return experience was very disappointing. I only drove the truck for about 5 miles to transport a small tree (around 100 lbs). When I returned the truck, the fuel gauge appeared below where it had been when I picked it up. To make sure I returned it with enough fuel, I actually went back to the gas station three separate times and kept adding more gas. In total, I added 4 gallons, which is far more than a truck should use over a 5-mile trip. Despite my efforts, the employee still acted as though I was trying to avoid refueling. That was very frustrating. I did everything I could to make sure the truck was returned properly, yet I still felt like I was being treated as if I were dishonest. I understand that employees need to verify fuel levels, but relying solely on an analog fuel gauge isn't always accurate. Large truck fuel gauges can be imprecise, and adding a few gallons doesn't necessarily move the needle the way people expect. I hope Home Depot considers using a more reliable method to verify fuel usage, such as checking fuel receipts, rather than assuming customers are trying to cheat. A little more trust and better customer service would have made this experience much more positive. read more

I went to buy a plant and planter as a wedding anniversary gift with my husband. upon check out we realized the planter was missing a barcode, to which the sales associate made it seem like it was our mistake?? she unsuccessfully tried to look it up on the home depot website and then went to go look for it outside in the garden area, leaving the checkout stand without telling us where she was going or what she was doing. she came back unable to find it there as well, she then asked us to estimate how much we thought it was for and after paying i decided to go look for myself and found the same planter with a barcode on it in no time, when i brought it back to her and asked her to check the price she said "well you already bought it" and after asking again she scanned it and it rang up $20 less than what the estimate was and sent us to the return line. when we got to the return line the first thing that sales associate said to us was "so who guessed the wrong amount?" No one at this store apologized for the inconvenience or the store failure to put barcodes on their products or for the incompetence of the other sales associate in being unable to locate the planter with a barcode. what started as a fun thing to go do ended taking much longer and a lot of annoyance and judgment from the employees at this location. no apologies or accountability on the staffs part read more

The lady on pro service called Monica it's the lazy people I ever met always walking around, talking with other workers I don't recommend go to this home depot read more

This is a smaller Home Depot, and one that doesn't offer tool / equipment rental. While this place is closer to my house, I prefer to go to the Home Depot in La Habra which is bigger and offers tool rental. I will say the handful of times that I have been here, the employees have been kind, helpful, and friendly. read more

My GC uses Home Depot since he a VIP member and gets discounts due to the volume he purchases annually and it's convenient since they're located everywhere in So Ca. I hired him to remodel my 72 year old garage which needed some TLC. He purchased lumber, drywall, insulation, electrical items, cement, epoxy finish, decorated flakes and blinds. It took my GC to complete the project in 2 1/2 weeks and I'm really happy with the end results. read more

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Bought a BBQ and had it delivered. Box looked as if it had been opened and resealed. Well the accessories were missing along with Instructions to putting it together. When I took it back just to exchange for a UNOPENED BOX. They said they had No copy of receipt not only won't give us Screws, nuts and bolts and wheels Crazy, anyone want to buy a unused BBQ? SOME ASSEMBLY REQUIRED? read more

These stars go to Alexis always helpful friendly and professional. Over all experience was good Clean an organized. read more

In case you guys weren't aware Home Depot does not directly drop off to you as they third-party it out to DoorDash or GrubHub or some other weird drive up company that usually steals your product and then they tell you that they have nothing that they can do about it but can offer you a discounted rate if you come in and buy another one Probably the dumbest thing I have ever heard in my life I can't imagine how this store got three star reviews when it should be far worse read more

At the cash out, we were asked if we found what we needed. We were looking for a door we didn't see in stock. Employee, Kim turned out to be the Store manager. She found exactly what we needed and went beyond excellent customer service. All other employees from the guy with equipment to retrieve the door and 2 others that helped were knowledgeable and personable. It was a Sat afternoon also . Not only was Kim helping us she called for help with 3 other customers as well. Thank you La Mirada HD, Ben and Kat. read more

I really didn't appreciate having an associate standing and looking over my shoulder as I made transaction and put in my PIN number

The store decided to remove all cashiers and replaced them with self checkouts, which doesn't make sense because they have more workers helping facilitate the self-checkouts than they had on actual registers. Other than that a typical disorganized Homedepot, nothing much to say. read more

Hawks walking around trying to sell you Services that you don't need. Self-checkout is annoying !!

We started with our 1st order of a new water heater on Nov. 20th and we have yet to receive one not damaged. My husband returned #4 today! This is absolutely unacceptable! Only solution given is to return and send a new one! I do not understand why this is so difficult! read more

Chuck in the garden section is SO rude and talks to you like you're stupid. Obviously I'm asking questions because you are the "garden expert". I asked about plants turning brown and he looked at me like I was an idiot and said he can't really help since it could be overwatering, underwatering, wind, or sun. I mean yes, obviously, but I hoped he would be able to help me by recommending new soil or something. Spoke to me in a very condescending tone and walked off. What an unpleasant experience. read more

This Home Depot always has everything I need in stock. The staff was very friendly and helpful. I recently painted my kitchen and purchased the paint from here. read more

The Home Depot - Halloween ready - Hardware Stores Near Me - La Mirada, California

A plain and simple into the point review, the location of La Mirada Home Depot has horrible customer service, it's totally disappointing.

Employees were helpful, fast checkout in garden area not crazy about the self check so unattached to humans.

Clarissa gave my wife and I great help. Home Depot always hires the nicest Nd smartest people.

This location is smaller than others but the service is amazing. I can find what I need easily and staff will find in another location for me if necessary. The special buys are definitely something to look for as the disc range from 10-35 % off. They are very good at price matching so they can have the lowest prices guaranteed. If it isn't available in store there is an even larger selection online that they can help order for customers They also have all kinds of services and installs they can do for you as well. . read more

The Home Depot - Here is example of special buy. - Hardware Stores Near Me - La Mirada, California

I really love this Home Depot during the holidays. For Halloween they have a little pumpkin yard set up in front and for Christmas, they have Santa Claus and Mrs. Claus photo op in front. Nicely decorated and very friendly staff members. The closest location to my house is the one on alondra but that place so so hectic, messy and full of unhappy employees. This location is a breath of fresh air. Items are nicely stocked and friendly service folks. What I also love is the availability of cart collector areas AND a trash can tied to each cart collection area. This is serious business and definitely promotes a cleaner environment. Will continue to come to this location for my home remodel project needs. read more

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Had EVERYTHING I needed and didn't ask me for an ID to use Google pay. Could have had a few more attentive workers but I found what I needed. read more

Waited 15 minutes to get a key made, nobody showed up. No signs at all on the tomato cages. Went to check out and 12 customers deep. Please let's all just shop at lowes read more

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I can't stand they remove the cashiers out , whats the purpose when you still got these young kids standing there chit chatting the other day I was just standing there there waiting to ask a question while checking out and there laughing it up why remove cashiers when now you have more kids then checkers from before anyway I find it annoying these people should be helping in the isles I can never find help there I have to go down each isle looking for someone then they say oh let me get somebody that work that area really I don't have time I have projects to do I like La Habra or Washington better more friendly and you don't see these kids making easy money read more

Always someone asking you if you need help. Always have what I need. Came to pickup an online purchase ( fire pit) and they had me go back to receiving. They asked if I wanted the pallet for free wood and loaded both on my truck with a forklift. Good service read more

Brian in the garden department went ABOVE AND BEYOND. Very pleasant and he went the extra mile to load and unload 13 bags of bark for us. Great guy!!! read more

It was a typical Home Depot except for all the building supplies are in the back. So as a contractor, if you need to get it, that's where it is. Typically it's upfront I'd prefer that.. There's no people working there either huh I'm gonna. I didn't see anybody on the floor working, but it was closing time on a Sunday. It is a little smaller than most HD's. But for the most part it's there. I got my 3 sheets of drywall and split after that. I recommend it. read more

July 6, 2024 After being misdirected to item I needed. I walked up to 4 HD associates standing in a line talking to each other. I stood in facing the 4 associates where all 4 can see me and they ignored me. I stood about 7 feet from them patiently did not say a word and waited for them to finish their conversation. I was not in a hurry. Then 2 of the associates look at me and turned around and walked away. The remaining two kept talking to each other. After about a minute of waiting, I raised my hand in the air, not saying a word. The 2 remaining associates kept to their conversation while facing me. After about 15 seconds of keeping my arm raised, I started waving my arm hand in big wide arcs like at a concert. The two kept ignoring me. After about 15 seconds of waving, one associate look at me, slightly perturbed, asked if I need help. Was this a rhetorical question or an insult? She guided me to my item and walked away The ages of the 4 associates ranged from I guest early 20's to 50's. In the past 2 years I personally have spent $50,000 in home improvements at HD. $25,000 remodeled bathroom and home improvements and in April of 2024 $22,000 on a new A/C. I pray that workers in America may find some pride in customer service. read more

I have been coming to this location for about 25 years and I think it'll be my last now that the store got rid of cashiers and forces the customer to do self checkout. Not only does it take away from the customer service experience I've always appreciated, but it's hard when you have large or many objects and having to squeeze them into the tiny area PLUS having to scan everything yourself. Home Depot doesn't pay me a salary to do that. Looks like I'll be going to Lowe's until Home Depot brings back regular cashiers and gets rid of the mandatory self checkout kiosks. read more

I just spent over 30 minutes of my time waiting for an employee to bring me an item I purchased in person that had 100 units in stock for them to tell me they "can't find it". Complete waste of my valuable time!! GET YOUR SHIT TOGETHER!! Misplacing 100 items of something is absolutely ridiculous & having me stand around with my head up my ass with no communication is even worse. All they offered me was a refund !??? Can you refund my time !!? If that was the case I would have went to a different store to get what I needed. read more

I want to thank Hector for helping my father with a fraudulent gift card use. Excellent customer service was rendered. Instead of just handing us a phone number for us to call and figure it out, he called himself. Wow, now that's going above and beyond! Thank you Hector for your assistance! read more

I love this Home Depot store always friendly, always helpful and they are usually fully stocked with everything. So glad that they have a wide variety of products and you cannot beat the clearance prices on succulents and other plants when it's time to switch inventory. I got succulents for a dollar and they were like seven or eight dollars originally. read more

I lost my phone and asked around. Three separate team members were eager to help me and I ended up finding it! There are honest people working here which feels good. read more

This Home Depot location has everything I needed for my installation and repair needs. I come here to get what I need for remodeling my home or replacing older products like windows or doors. read more

App says "limited stock see associate" for an item I wanted. So I called in today to check stock on a gazebo, associate who answered the phone hung up on me. Ok, maybe it was on accident, decided to go in person to check stock. Drove to the store to check stock on the gazebo, asked for help 3 times from the help desk, no one came to help. Stood by after being assured someone was on their way for 15 minutes watching many associates walk by with no acknowledgement. Finally went back to the customer service desk and had them check stock, they were out. Didn't offer to check any other stores, so I drove to another location and an associate offered to check other locations in the county for me. This location had very disappointing service. read more

The service here is bad. I requested Home Depot to come to my house and measure my closet. They never called me. 2 weeks after I requested my refund. Horrible service. Never will I request another service here. read more

Couldn't resist, great deal on Milwaukee equipment. Helps that they had everything ready to swipe into my cart read more

The Home Depot - Couldn't resist - Hardware Stores Near Me - La Mirada, California

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