I went here today to get a replica of my office key…read more Decent size parking lot located in the city of Los Alamitos. They have most of everything you need with a lot of friendly faces that are willing to help out. I don't understand the reason for bad reviews, but I would much rather support this lumber company than the big Home Depot or Lowe's. That will eventually take over everything. We can't have them leave Los Alamitos so I am here for it! Support small businesses

All of the employees are very friendly and helpful. I was looking for nice base boards and crown…read moremoldings and they have the most beautiful selections. Prices are fair!

People are knowledgeable about all the stuff they sell, and they have almost everything you would…read moreneed. They're not a lumberyard but when it comes to hardware, they have just about everything you might possibly even think you need.

Very helpful people. They went out of their way to help me find a part. Though we eventually…read morecouldn't find the part I was looking for. They looked and that's rare these days.

Came here on a weekday afternoon to buy a new, larger water heater with my husband. It's literally…read morejust a warehouse with all the items displayed about. We saw that the water heater we specifically wanted was placed elevated in the back area for employees only, so we just had to go up to the register to make the purchase. It was pretty empty with a few employees and I assume a regular or two (plumbers I think??) that were conversing. Another employee/manager had to urge one of the staff members to actually help load the heater into our truck though as they kind of just left it on a dolly for us at the entrance/exit, haha. It was fine, we would've been able to do it, but I appreciated the encouragement to help us. There's a bit of parking in the back that leads to the store.

This Place is a Real Shit Hole Slow as Hell The corperate should be ashamed of themselves!!!! ITS…read moreBAD For Buisness!!!

Our shower hose got broken during shower. I searched 4…read morelocations which are Home Depot, Wal Mart, Amazon, and Costco to find 86 inch stainless hose replacement immediately. I found Glacier Bay stainless 86 inch hose at Home Depot, our home location. Thank God! They had a stock which we were looking for. The shower head and hose got worn out fast due to the hard water w calcium in our city. Never last over a year no matter what high price and high brand or not. Costco has no stock, even Wal Mart ships only, no stock, Amazon ships late.... Thank God! My hubby found a right brand w high quality at Home Depot. We replaced it and turned out perfect. Looks durable, 86 inch length is enough to use. Iit has brass inside the hose. It means a good, durable product compared to the cheap products like chrome. Happy day to replace a new Glacier Bay shower hose. I noticed today they all changed Self Check out. Only one cashier is available for heavy construction items.

I've been shopping at Home Depot for many years and have spent thousands of dollars at this store…read more Unfortunately, my recent experience with a return left me very disappointed. I visited the store to return approximately $100 worth of garden supplies that I had purchased a few months ago after deciding not to move forward with our lawn renovation project. I had a clear copy of the original receipt saved on my phone, but I no longer had the credit card used for the purchase because it had been canceled due to fraudulent activity and replaced with a new card. After reviewing my receipt, the associate informed me that she was not permitted to scan a receipt from a phone and instead manually entered the information. When she attempted to process the return, the system rejected it. I asked whether she had contacted a manager, and she called someone named Mike to discuss the situation and describe the items being returned. When the call ended, I was told the return could not be approved and that I would need to provide both the original paper receipt and the original credit card, despite already providing my driver's license as requested. This policy seems inconsistent. Customers can make purchases using digital payment methods and cards stored on their phones, yet a digital copy of a valid receipt was not accepted for a return. Fortunately, I was eventually able to locate the original paper receipt. However, because it had been exposed to sunlight and handled over time, it was faded and difficult to read. Ironically, the clear and legible receipt on my phone was not considered acceptable. Even after producing the paper receipt, I was not refunded to my original form of payment. Instead, I was issued a gift card, effectively forcing me to spend the $100 at Home Depot rather than receiving a refund. To make matters worse, had there been any issue with the second transaction, I would not have been able to receive a refund for purchases made with the store-issued gift card. I understand the need for policies that prevent fraud, but in this case I provided a valid receipt, identification, and a reasonable explanation for why the original credit card was no longer available. The experience felt unnecessarily difficult and left me feeling as though a loyal customer was treated with suspicion rather than common sense.

"Ace is the place with the helpful hardware folks"…read more It's also the place for key duplication! Formerly the location of a Tuesday Morning, Ace Hardware now has a convenient location near me, in Lakewood. Prior, I had to drive a bit further into Long Beach to visit Ace. Needing to duplicate a house key, I remembered the new Ace location, so decided to check out the new store to accomplish my mission. Walking inside, I was immediately greeted, where I let them know my reason for visiting, and was quickly helped. The key cutting took about 5 minutes, costing only $6. While I was there, I noticed signage specifying Ace also cuts & programs car key fobs. I asked for an estimate, and was quoted $150. Wow! I recently had a mobile locksmith cut & program a new key fob for my vehicle, and I had paid $250. Granted, the convenience factor of having the locksmith show up at home & around 11 pm at night, the service should cost more. Knowing Ace can do the job and less costly to boot, I'll be heading to Ace when the need should arise. Ace Hardware's staff were friendly & hospitable, especially the gentleman handling the key duplication. Parking is via a shared lot, at the Vons Supermarket plaza. Ace is located on the left of Daiso. I am highly satisfied with my visit to Ace Hardware in Lakewood. I accomplished what I set out to do, didn't pay ridiculous prices, and have an option for car key fob cutting & programming, in the future. Also, Ace Hardware is not big & intimidating, compared to the big box hardware stores Home Depot & Lowes. I highly recommend Ace Hardware.

Went to this location to get a screen replacement. Hadn't been there before, was staying in their…read moreneighborhood temporarily and they were close by. Nice friendly staff, very helpful. Quite a change from the indifferent staff you generally find in Home Depot and Lowe's, I'll just say that. Ordered a screen on Wednesday last, they said might be 3-4 business days. They called 24hrs later. So went back this morning for another one, different size. They called in an hour! Talk about under promise and over deliver. Great service.

As a realtor, having trusted partners is essential -- and Golden West Pipe & Supply has become our…read morego-to plumbing supplier for all our clients. Their pricing consistently beats the big box stores, which saves our buyers and sellers money on repairs and upgrades during the transaction process. What really sets them apart is their knowledgeable and friendly staff. They take the time to explain product options, recommend cost-effective solutions, and make sure everything is ready when we need it -- which is critical when we're on tight escrow timelines. Whether it's a last-minute part for a water heater, fixtures for a kitchen refresh, or a full remodel project, Golden West always delivers. We confidently refer all our clients to them knowing they'll get great prices, excellent service, and reliable products every time. Highly recommended for any homeowner, or contractor who needs a trustworthy plumbing supply partner!

Lovely plumbing supply store with beautiful showroom of all the latest in faucets, tubs, sinks,…read morecabinet knobs and handles and much more. I purchased a number of items for my new kitchen and bathrooms. Service was outstanding and the products were high quality. Diana can get great prices on many product lines.

Amazing service from sales clerk, really wish I had gotten her name. Very young, dark hair maybe…read more5'5"? Anyway she looks up the isle where my desired product was, and she was correct! (Not my usual experience at HF) . She was also the check out person, and she smiled and was pleasant! Again, not the usual experience at HF. About HF itself: full of low priced stuff, same quality as you get at big box stores, worth the effort.

Excellent knowledge and friendly customer service Reasonable…read moreprices and good selection

This place is the worst for customer service if you are a normal customer needing help from a paint…read morestore. I have tried coming here a few times and they are all talking trash, just stand there on their phones and computer and don't care about customers. Even when there's no one else in the store. When you ask a question, they make you feel like you are bothering them. Also, every time they are just worried about eating and stuffing their faces.

Celeste was so helpful & knowledgeable!! I was struggling to find a color & she was so patient with…read moreme. She kept showing me different variations and options on top of complimentary colors. Then when she took me over to her desk, she showed me the different options to paint if I wanted to elongate the room or make the room smaller. She also recommended a primer & boy was she was right!! It looked completely different with a primer vs. without it. I'm so used to getting cheap paint at a big box store. The customer service doesn't compare and neither does the paint! Dunn is the way to go! & seriously! Ask for Celeste!! She's awesome!!!