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    The Home Depot

    2.7 (81 reviews)
    Closed • 6:00 am - 10:00 pm

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    Reviews With Photos

    Horse bit with hardware

    Ricardo P was a huge help!! I needed to move some strong metal pieces on a horse bit and he picked all of the right tools for my barn. I'm so grateful.

    Make your own keys
    Clarissa K.

    11-15-23 5:30 pm Need a key for my friend who is watching my cats while I am away. Walk in the store and two associates in a gab fest sorry to interrupt do you know where I can make a key. So she attempts to walk me over but gets stopped by another associate that wants to chat. At that point I give up and go to the self make key kiosk myself. There is different prices but I get the least expensive if I am going to pay more someone needs to sell me on the up-charge. After I am finished I go to the self checkout. Hey more associates than customers but we don't want to interrupt their socializing. Management at this location must be absent. Home Depot a necessary evil. Three stars because this treatment is about average at any of their South Florida locations.

    Marie M.

    I recently had a kitchen emergency! After running out of my regular cleaner, I had the bright idea to use my Lysol toilet bowl cleaner on my kitchen sinks!! DO NOT EVER use this on anything else!!! I almost permanently ruined my sinks with the chemical ingredients in it. I ran to my local Home Depot, sought out assistance and one of their associates recommended Bar Keepers Friend. It's a bit abrasive--more than Ajax or Comet and it helped a lot, but because I didn't have sufficient elbow grease left in me, I will have to use it a couple more times before I can see the sink restored; which is what he warned me about saying that it wasn't a miracle product and that I would have to scrub it really hard and maybe even more than on one or two occasions. Needless to say, I was grateful for the help and relieved that we have such knowledgeable associates in our local Home Depot stores.

    Sean B.

    Waited 20 minutes, had three different employees call for assistance to help with lumber cuts and zero response. I eventually left and will go to Lowe's!

    Florence P.

    Been here several times. It's a large stand alone building with ample parking. The store is bright, well stocked & organized. Most staff members are friendly and helpful. My last purchase has been my largest since I started shopping here. It was a washing machine. After doing my due diligence, I found this store to have the machine I wanted at the best price. The staff member assisting us through the process was friendly, informative and helpful. The check out process went smoothly. Unfortunately the delivery of the washing machine did not go smoothly. The first attempt at delivery the machine came with a dent. I had to call to reschedule another delivery which was two-three days later. I now had to schedule time to be home for a second delivery. Second delivery arrives. All seems to be good. Turns out the delivery person connected the hot & cold water hoses incorrectly. Although the delivery drivers and rep. (to schedule delivery of indented machine) were polite the delivery process was frustrating and inconvenient. Something to keep in mind for future reference.

    Kara M.

    Not one of the better Home Depot stores I have been in! We came in here looking for some kind of sealant for a small tear in a leather blend couch that we have. I just want to seal it up so we can get a few more years out of this relatively inexpensive piece of furniture. We saw numerous employees, but nobody ever approached us. When we did find someone we were basically brushed off and sent to an aisle that didn't have what we wanted. Nobody walked us over and showed us what product to use. We were pointed to different sections by 2 different employees while we were on this goose chase. We did eventually find one friendly employee, but he wasn't really helpful either and he was trying to sell us some kind of home air conditioning system. In New York, the Home Depot stores are much better than this and employees seem to be better trained.

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    2 years ago

    No gardening seeds or plantable vegetable starters at one of the best times of year to plant in this area.

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    Page 1 of 3

    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    “I ran to my local Home Depot, sought out assistance and one of their associates recommended Bar Keepers Friend.”

    Mentioned in 2 reviews

    Read more highlights

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    Best Buy Sawgrass - USES CHEAP STIGMA

    Best Buy Sawgrass

    2.2(131 reviews)
    0.3 mi
    •$$

    Had the BEST customer service by Brittany in Sawgrass/Plantation store!…read moreShe really knew her stuff! I went in to return a digital picture frame i bought at Pemboke Pines BB on Pines Blvd.... (Worst customer service in that store) In Plantation store the experience was excellent. From time entering store i was greeted and directed to Brittany to help me purchasing a new TV. She knew and explainedeach one in words i could understand. She also text me the info so i would have it when ready to purchase( have to measure my wall) she went over details and also explained why getting protection and/or membership protection was beneficial. We then went over to computers in which she was also very knowledgable. Kudos to Brittany at Best Biy Plantation From now on ill go only here.

    1 STAR CHECK THE BOX BEFORE YOU LEAVE THIS STORE BECAUSE MANAGEMENT WILL NOT HELP YOU…read more I purchased a very expensive Sony 35mm lens from Best Buy for store pickup. When I got home and opened the box, the Sony lens I paid for was NOT inside--instead, there was a completely different, inexpensive Sigma lens. I immediately drove back to the store, already shaken by what had happened, thinking surely they would be just as concerned as I was. I was wrong. The manager was rude and dismissive and initially tried to send me away, telling me I needed to call Best Buy's 800 number and that they would have to handle it and send me another lens. I was honestly in disbelief. I had just been handed the wrong product by THEIR store, and now I was being treated like I was the problem. I refused to leave and called Best Buy customer service myself while standing there. When I finally reached a live representative and explained what happened, he was appalled and told me the store absolutely needed to help me. Once the manager realized I had Best Buy customer service on the phone saying they wanted to speak with the manager, suddenly her attitude changed and she said, "Of course we're going to help you." You can hang up with them. I genuinely felt like I was in the Twilight Zone. I was never rude. I was visibly upset, and instead of showing even a little empathy, the manager looked me up and down from the minute I walked and treated me as though I had the audacity to come in asking for help. At one point I actually said, "If this happened to you, wouldn't you feel the same way?" She did ultimately give me the correct Sony lens, BUT even handed it to me with an attitude that made me feel like I shouldn't be getting it! I wasn't asking for a favor, a discount, or anything extra. I was asking for the product I had already paid for why is that an issue. Obviously mistakes happen. What matters is how a business responds when they do. Finding the wrong lens in the box was bad enough. Being treated this way by management when I came back for help is what earned this store one star. Someone needs to reach out to the store managers and retrain and/or explain how to handle such situations. After this experience, how am I supposed to trust buying another expensive piece of equipment from Best Buy? Absolutely unbelievable. Attention fellow photographers and anyone buying expensive electronics, think twice before going to Best Buy especially the sawgrass Florida location!! Management PLEASE DO BETTER! I hope the situation doesn't need to happen to you in order for you to understand that you are there to help customers, that is a big part of your job in the store, to help. Finally for the "customers" who apparently purchase expensive items and do the "swap & return" CAN'T BELIEVE HOW LATE IN LIFE I'M LEARNING THIS and don't know how you got away with this unless it was an inside job. I hope you get everything you deserve which is the same trash you put in the box and returned.

    Photos
    Best Buy Sawgrass - Entrance

    Entrance

    Best Buy Sawgrass
    Best Buy Sawgrass - E-BIKES

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    E-BIKES

    Sears Home Warranty - the existing mini split a/c

    Sears Home Warranty

    1.0(401 reviews)
    0.4 mi

    I've had the Sears home warranty for a few years and I've only had to use it a handful of times for…read morerepairs. I mostly use it for my annual air conditioner and heater service. I scheduled my annual AC service and of course they give you a 4-Hour window so I had to take half a day off work and then 2 hours into my window while I'm sitting here at my home waiting for them they sent me a text saying they have to reschedule so I had to take another half day off work. Around the same time all this is happening my refrigerator went out so I requested a technician to come out and fix my refrigerator. When the technician got here he was giving me tips on how to clean the back of my refrigerator and other stuff while looking it over and then says oh, I think I figured it out, it's just the buttons in the door that controls the lights inside. I thought that was strange considering that my refrigerator wasn't cooling properly, why would it be the buttons on the door. But he is the technician not me so he ordered the buttons and had to come back the following week so I had to take another 4 hours off work. Then he returned a week later and it turns out it's not the buttons that's the issue and he thinks it's the motherboard so of course he has to order the part and come back a week later. He shows up again and then of course he tells me it's not the motherboard that is the issue, it's the compressor. So now he has been at my house 3 time and will need to come back next week for a fourth time and I have to take another 4 hours off work. So this is a total of 16 hours that I've had to take off work for the refrigerator repairs because they give you a 4-Hour window. And now I'm going on 3 weeks without a refrigerator. Really annoyed!!!

    When we got back from vacation on 7/11, we came home to a warm melted mess in our kitchen. I…read moreimmediately call my @sears protect home warranty and set an appointment for repair. The first appointment was set for 7/13. It is now 8/12 and they still have not fixed my refrigerator. The repair has been rescheduled from 7/13 to 7/15 to 7/17, where the tech showed up and ordered the parts for the repair set the return for the repair for 7/22. 7/21 the parts showed up. I got confirmations for the repair appointment from @sears Home Protect. 7/22 I got a notification that they rescheduled because the parts wouldn't be received on time. The parts were sitting in my office. Rescheduled to 7/29. Confirmed. On 7/29 I'm waiting and I get this message that the tech showed up and no one was home. They send a picture of the house, except it's my neighbors house. They reschedule to 8/5. I get the confirmations, and figure my fridge will finally get fixed or at least tended to. 9am I get the notification that the needed parts, that are still sitting in my office and reported to @sears in every way that I was able to, will not arrive on time so they will have to reschedule to Friday 8/7. I can't do it on Friday, so I have to reschedule to Wednesday 8/12. Is this not ridiculous. Why is this ok? I have "escalated" the situation on the chat and they assure me that "We will make sure that this issue gets fixed without fail this time." This was the 6th day I called out of work to get this done. I get this message at 7:52am, "Hello, this is Richard, your AI scheduling assistant from @sears Home Services. Unfortunately, due to unexpected staffing changes in your neighborhood, we need to reschedule your appointment. We know your time is valuable and apologize for the disruption. We'd like to make this right by rescheduling you as soon as possible. Here are the next available times. Which one works best for you?" So, I had to reschedule for next Wednesday and go another week without refrigeration. We'll see what will happen next week and if they will actually do what they say they will do. I could not take the day off any more and had to hire a different company to do the job. Sears is horrible and incompetent, and should have to compensate for lost wages when they do not keep confirmed appointments with their warranty holders. I wonder what the @betterbusinessbureau_ thinks about @sears these days. The competent repair company that I hired, did a great job repairing my refrigerator after Sears left me hanging for over a month. They came and diagnosed the refrigerator with actual gauges, something the Sears Tech did not do, and found that the condenser was burned out. He said that the Sears tech would have had to order the additional parts for the repair and who know how long I would have had to wait for them to show up. The next week, the competent repair company came and replaced the condenser. I wanted to make sure everything was working before I wrote a review and so far I have a working refrigerator. Nice and cold. I would tell everyone now to stay away from warranty companies like Sears Protect Home Warranty and Just go find a good repair shop. It was a big job and it was costly, but cheaper than buying a new fridge. I will be calling them, NOT SEARS, in the future for my appliance care needs.

    Photos
    Sears Home Warranty - Kicked in box and damaged back ordered part. Isn't that nice ?

    Kicked in box and damaged back ordered part. Isn't that nice ?

    Sears Home Warranty - The cost for a new unit.. no labor and the existing mini split

    The cost for a new unit.. no labor and the existing mini split

    Sears Home Warranty - Dead GE Microwave

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    Dead GE Microwave

    The Home Depot - hardware - Updated September 2026

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