Been using Kleen for years! Every team they've sent me has been 10/10…read more Even the basic clean is so detailed and leaves my house feeling fresh I'm always so thankful to them for their thorough job, and recommend them to all my friends!

Warning to future customers: I booked a deep clean with this company, including a patio add-on, for…read morea 1,000 sq ft apartment for $240. Midway through the service, I was contacted and informed that an additional $90 would be required for another hour because the allotted 2.5 hours was insufficient to complete the job. Upon arrival, multiple agreed-upon areas were not completed, including the inside of the oven, microwave, refrigerator, living room, and patio. At no point prior to booking was I informed that the entire service--including add-on services--was capped at a total of 2.5 hours. Had this limitation been disclosed, I would not have proceeded with the booking. Expecting two cleaners to complete a deep clean plus add-on services within this timeframe is unreasonable. The mid-service request for additional payment, combined with incomplete services, resulted in a failure to provide the services as represented at the time of booking. The cleaning staff were professional and courteous, and this review is directed solely at the company's policies and practices. Based on this experience, I would not recommend this company or book again.

So happy I found Victor and his team! He arrived early and left our place spotless. They were super…read morepleasant and very friendly. The best part about it is that you can book and pay directly online. We will definitely be using this service again. Thank you Victor!

Everyone on Victor's team was great. Lots of attention to detail. I truly don't have any…read morecomplaints. Looking forward to booking this team again.

I'm very happy with the cleaning service I received!"Excellent service from start to finish! The…read morecleaners were thorough, respectful, and very professional. The team was kind and left everything spotless. They really paid attention to the small details and made everything shine. If you're looking for a trustworthy cleaning company that does an outstanding job, this is the one! I will definitely be using them again and recommending them to friends and family! A Big thank you to Ana and her team she kept intouch with me throuthout the service to make sure I was happy.

Always a good service and very thorough . Will always call on her for a good deep cleaning in the…read moreAV.

Evelyn and Damisela arrived on time and got straight to work. They cleaned diligently and left…read moreeverything looking new. My wife and me are amazed on the quality of cleaning they provided. We will definitely be calling them for monthly maintenance for our home.. They also made the house smell so clean for the first time ever ! Definitely recommend them

I recommend Iris cleaning services to anyone. My heart goes out to these beautiful women. I am a…read morebusy mommy that coaches, works 40 hours a week, works out, studies. Making sure all the rest of my time goes to my children. I have had no time to deep clean my home. Seeing my house was starting to make me feel down. I truly believe that when your house is cleaned it makes you feel like you can take on anything. When I saw my home my heart was so warm, I felt at peace. This was truly a blessing I want to thank you lovely women from the bottom of my heart

I love everything about VIP Maids! I get the best care for my house by Maira and Alice. It took me…read morea long time to find someone reliable and also friendly and who can learn their way around quickly AND get everything done perfectly. So thank you so much to the girls and VIP Maids!! finally I also have to add that each visit is consistently top-tier, no matter what. Thanks again I'm a loyal customer.

I booked VIP Maids on a total whim at about 5am on Friday hoping I could find someone for a…read moreSaturday morning cleaning. Alex called me shortly after and got everything coordinated right away. Within minutes I was scheduled and he sent Kizzy and Alice to help me out. For context, this was a 4-hour deep clean for my one bedroom apartment that included baseboards, organizing, and even laundry. I have a shihpoo who demands a lot of attention, so keeping up with deep cleaning can sometimes get away from me. When I say they saved my life, I'm not exaggerating. Kizzy and Alice absolutely delivered. They cleaned my apartment top to bottom. Baseboards, surfaces, floors, everything. They even did my laundry which was such a huge help. I stepped out to run errands while they worked and came back about four hours later to an apartment that felt completely reset. The space looked amazing and felt so much lighter. Beyond the quality of the cleaning, they were also just lovely people. Polite, helpful, respectful of my space, and they even gave my dog some love while they were here. They took all the trash with them when they left which I really appreciated. From the quick scheduling with Alex to the incredible work from Kizzy and Alice, this was such a great experience. If you're in the South Bay and need a deep clean, VIP Maids is absolutely worth it. Walking back into my apartment afterward honestly felt like a reset.

I wish I had read more of the bad reviews as my experience was the same. When a company is not…read moreorganized it's a pet peeve of mine. I was told 8am arrival, got a confirmation text at 9:30pm the night before. When I called to let them know that someone has not arrived yet and it was already 830am, I was told there was confusion, then 1 person shows up. I have a large home, at least 2 are needed. I, then get told, the other will arrive at 10 "we stagger them" yah, right They don't show up till 11:45, then a third person arrived after 2pm. None spoke English, which is fine but they need to be able to at least communicate with me in basic things. I couldn't even tell her specifics without Google Translate. I was already frustrated with the whole situation. The ladies did their thing but it definitely was not worth the $420 price tag. I'm still picking things off the floor, there was a dirt mark left on my brand new painted walls and just saw a scratch and my brand new painted floor boards. Then I was asked for payment and the lady stood on top of me till it was made. Definitely would recommend them to get things more organized and would not hire again unfortunately. UPDATE - the house is large if you don't think 2,200 sq ft is large, then I'm not sure what you would considered a large home. I also said once as you claim I repeat. I have 5 bedrooms., 3 full bathrooms. I didn't realize I had to request English speaking, shouldn't you ask if that's something I need? Your cleaners were late and your stagger excuse I believe is the cover that. None of that was explained to me prior to the job. I was only asked to look at things at the end when they had already cleaned up their items, the floor is something I'm still picking things up from. They even redid one side and still not fully clean. Instead of apologizing for my experience, you are making it my fault. I think you guys need some work on customer service. Once again, would not book again. My backsplash still had stains I just cleaned, I swept after them, they threw trash in the green bin and without paying attention, threw away my grocery bags and items

I hired them to clean two of my job sites, one in Norco and the other in Newport Beach. They did a…read morefantastic job in both locations. Communication was easy, mostly via text. They could send cleaners on a one-day notice, which was a huge plus. Pricing is very reasonable, and you get a high value for your money because they care about customer service and doing the job correctly. Highly recommended for any cleaning services.

We are beyond happy that we hired EMD CLEANING SERVICES. From day one, they have been professional,…read morereliable, and incredibly thorough. This is not just a quick surface clean -- they truly deep clean. Our bathrooms sparkle, the kitchen shines, and even the small details like baseboards, corners, and hard to reach areas are spotless. What really stands out is the attention to detail and the pride they take in their work. Our home feels refreshed, organized, and peaceful every single time. It honestly feels like walking into a brand new house after each visit. They are punctual, trustworthy, and consistent. Hiring EMD CLEANING SERVICES has taken such a weight off our shoulders, especially with a busy household. We are so grateful to have found them and highly recommend their services to anyone looking for dependable, high quality cleaning.

I used this cleaning service for about a year and a half. I want to start by saying the cleaning…read morestaff themselves were always kind, sweet, and wonderful. They took great care of our home and were especially gentle with our pets, which I truly appreciated. In my 20+ years of hiring cleaning services, minor mishaps can happen anywhere, and I never judged the company based on that. The team members who came to our home always did their best, and I give them full credit for that. Unfortunately, things began to change when I started communicating directly with Diana, the owner, regarding pricing questions. Instead of having a calm and transparent conversation, the tone quickly became defensive and elevated. I even had to pause conversations more than once to ask her not to yell and to remind her that I was not calling to argue -- I simply had questions. For context, I have been in customer service for 20 years. I would never speak to a client the way I was spoken to. Professional communication matters, especially when you own a business. Even after those uncomfortable conversations, I chose to extend grace and give the company another opportunity. The final straw was the day of a scheduled appointment. My husband and I were waiting to leave our home until the cleaners arrived. When she was late, I called to ask for an ETA, only to be told there had been call-outs and no one would be coming. While I understand emergencies happen, there was no proactive communication, and the interaction again felt dismissive. At that point, I decided I would no longer continue services. I am giving two stars strictly because the staff who cleaned our home were wonderful and deserving of recognition. However, professionalism and respectful communication from ownership are equally important. In today's economy, I am very intentional about where I spend my money, and I cannot continue supporting a business where I feel disrespected. I genuinely hope improvements are made in how clients are spoken to. Clear communication and customer care go a long way in sustaining a business. As I always say, there are three truths -- mine, yours, and God's. I'm simply sharing my

1st I want to say I have been using Patricia For at least 3 years and they do excellent work they…read moremake your house look brand new .I couldn't say anything better about how nice and very polite she and her staff are. If I could I would bring them back once a week . So if you are looking for a very very good house cleaner call Patricia she will make your house into a home.

We hired this company to clean our house for a move out inspection. 400+ dollars to get the house…read morecleaned and the carpets washed and one of their employees attempted to steal hundreds of dollars of jewelry from a box in the garage, that had not been moved out yet. In the owners defense she did not seem to know that the theft had occurred and within 5 minutes of letting her know the items were returned to me. However although the personal contact seemed very professional the fact that they would hire someone that would steal isn't. Situation: came home from class to find them working, started going through some of the boxes I still needed to move out of the garage I noticed that all of the boxes holding all of my jewelry were empty just the jewelry cases themselves remained, how do you confront someone ...that you don't know about missing.... missing anything? When I asked Patricia she Said she had no idea. A couple of moments later she came out to inspect what I was claiming. I showed her the empty jewelry containers and explained what the pieces looked like. She called someone where I heard her say "how did she know there was jewelry in there? Shes lying!!" Moments later she asked me a few questions about the contents of the box, explaining that my next door neighbor had been over. She then talked with another woman she was working with in Spanish that I could not understand. She came out and had explained that there were two other girls that she had let stay there unaccompanied while she was taking care of a few things, and that she would call and question what happen. Moments later herself and the other woman came out of the house and into the garage with bags full of odds and ends that were collected to include all of my jewelry, a digital picture frame, make up case, and a few other odds and ends. She seemed very upset at the fact that her employees had done something so "nasty" and had explained that she helps girls who are down on their luck through the church. I told her I got my things back and it was a big deal, but I feel obligated to share this story with future clients. Since my last review, I was able to see the finished product of the cleaning and the company did a very good job, besides one dirty window seal. The company has asked me to take my previous review down however I felt that was unfair in my obligation to let people know my experience. The company did inform me in the request for my to take my review down that they have taken the appropriate measures to correct the problem by terminating the employee. I can not verify if this has honestly happen but to keep the situation current this is where we stand.