I can't say enough good things about Supple Senior Care. The entire team was professional,…read morecompassionate, and responsive from the very beginning. Armila and Bella treated my mom with dignity and respect, and it was obvious they cared. Their reliability gave us a tremendous peace of mind.

From the very first call, our experience with Supple Senior Care was exceptional. I initially…read moreexpected to leave a message on a Sunday, but Catrina, the owner, personally answered the phone--an early sign of the responsiveness and dedication of this team. Marie, the scheduler, followed up promptly and worked quickly to find the right caregiver for our 98-year-old mother. She made the process smooth and reassuring during a time when that meant a lot to us. And then there's Luzandra--truly wonderful. She was caring, attentive, and brought such warmth and joy into our mom's day. Our mother felt safe, comfortable, and genuinely enjoyed her time with her. In fact, she said, "she's a keeper." We are so grateful for the compassion and professionalism shown by everyone at Supple Senior Care. Highly recommend.

After years being responsible for providing caregiving and establishing services for my mother and…read morenow my sister, who requires 24 hour care, I highly recommend CrossRoads for home care services. My sister was in an assisted nursing care facility for 6 months, and the thought of her continuing to reside in a similar environment was heartbreaking. While there, the numerous and almost monthly visits to the ER due to UTIs, inadequate doctor and care oversite, lack of consistent and timely drug and therapy services was truly unacceptable for her health. My sister is now living with my family in our home, and CrossRoads has allowed us to find an alternative path to her care along with using other support teams. From CrossRoads, we received scheduled physical, occupational and nursing services. Their exceptional services have allowed my sister to remain in a home environment and us to build a secure loving environment for her long-term care. I have used other home care services, and would consistently request for CrossRoads services. Her medical needs are addressed by a caring, effective, reliable, proactive and incredible staff at CrossRoads. I could not have asked for a better team to help with this unprecedented emotional and physical challenge my family has undertaken. Our physical therapist Jason, engages, motivates and physically prepares my sister for mobility and flexibility and encourages her to maintain and maximize her existing mobility. My sister enjoys their conversations. He is responsive, consistent and timely. We could not have asked for a better partner in providing the physical and emotional support my sister and my family require. He is simply the best and anyone would be lucky to have him on their team. I worked with Shanel, nurse and case manager, for both my mother's and sister's home care. She is incredibly responsive and experienced in addressing the medical needs that arise. She is proactive in recommending solutions and next steps, all of which provides assurance that as medical needs arise, they will be addressed immediately. Shanel de-escalates the stress and uncertainty surrounding medical situations. Shanel provides the confidence that home care is a viable and very workable situation in partnering with my sister's medical team. It's very obvious that Shanel enjoys her work and patients, and truly focuses on the customers' needs. When my sister arrived at our home, Sabrina, Occupational Therapist, immediately identified tools, equipment and recommendations that provided additional comfort to my sister and to our family and support caregivers in mitigating our physical demands. She was incredibly efficient and facilitated accommodating our needs immediately with her experience and resources. I feel our sister received the best care from Sabrina and CrossRoads in tailoring our home as effectively as possible in maximizing my sister's care. Equally important as the effective direct skills of the CrossRoads staff, is the intangible support they provide my sister and to us. We don't feel alone in caregiving, many times a heartbreaking process. We feel there is an incredible team available to support the care of my sister. My sister is engaged and enjoys interacting with the entire staff providing for good moments.

My husband is weak, has been wheelchairbound for over a year, and is now in considerable pain from…read more bedsores and serious edema among other nasty problems. We've had excellent care from Caroline Noel, Physical Therapist, and Serge LaFuente, RN. Both visited regularly and were super sensitive to my husband's needs despite the fact that he is a "difficult" patient. The nurse in particular has devoted extra time to us, and seems determined to see evidence of healing. Our physical therapist, Ms Noel, seemed to have a special understanding of my husband's situation that helped reduce his pain whenever she visited. I also appreciated Kyle Yenko 's friendliness and care for our situation.

Irish Referral Agency provided us the most loving and nurturing caregiver to help with our dad who…read morehas dementia. They are reliable, kind, trustworthy, and feel like part of our family. We could not recommend them enough.

I'm so grateful to the Irish Referral Agency for being quick to respond and to action on a care…read moreplan swiftly to support my mom and family through an unexpected emergency open heart surgery and recovery. My vibrant, social and young at heart mom was suddenly in ICU and on a ventilator for weeks plus a few additional weeks off of the ventilator post an unexpected heart valve rupture. My family and I knew as soon as she was able, that she'd heal better and be more comfortable at home . Given she was on a feeding tube for an extended period of time due to a complication with the ventilator, we needed support. Irish Referral Agency was there and after over a month in the hospital, she came home with 24 hour care. Thanks to the Irish Referral Agency, we had peace of mind and support for her medical needs with her feeding tube and strength exercises and someone nearby 24/7 so we knew she was safe. They made the process seamless and allowed us to breathe a bit after a long and unexpected hospital stay

Irish Help at Home was a terrific service as my 80 year old mom was recovering from surgery. They…read moresent a competent and pleasant lady to help my mom with bathing, dressing, eating and general assistance as she made her way after surgery to recovery. Irish Help at Home was flexible with hours as my mom transitioned to being able to do more for herself. I highly recommend this professional and caring company. A

My mom was quite old when she died; her health steadily declined in her last year. My brother and I…read morewere her sole surviving family members and it was up to us to arrange for the cremation of her remains and their interment according to her wishes. We needed to make arrangements ahead of her death because of our situations--we both live outside of the Bay area and due to health issues are unable to travel. All our business had to be conducted via email and over the phone. Preliminary online research cautioned us about the pitfalls and potential problem of enlisting the services of an unscrupulous and/or unreliable cremation/funeral company. Fortunately after some additional searching we found Pacific Interment. From the start PI did an excellent job of informing us of options and rates, and their online planning process was simple and straightforward. The online forms were easy to complete. The few questions we had were quickly answered in the detail we sought. When my mom died all we had to do was notify PI, make payment of the previously agreed upon fee, and they took it from there. They picked up her body and transported it to their crematorium, cremated her per our instructions, put her ashes a pre-selected urn, and delivered it to the cemetery where her remains were interred. Within a week's time they had sent us the number of death certificated we'd requested that were needed to settle her estate. In sum, these folks are easy to work with, trustworthy, reliable, and put a premium on providing excellent customer service. Settling Mom's estate was a long, complicated process, but thankfully PI's pre-planning option permitted us to have Mom's remains cremated and interred according to her directions, with absolutely minimal effort on our part.

St Mary's claims to be helping disabled people, but instead they are playing games with employees,…read moreRefusing to pay employees, demanding they either dont get paid for months or do all the work in a few days so they dont have to do extra paperwork. When complaining, vague threats were used to attempt to intimidate and it was suggested that they would give my contract to someone else unless I complied.

They take care of their people and the service is excellent. 10/10 I would recommend to anybody…read morethat needs HomeCare services as it is convenient

They were terrific. They had a bureaucratic glitch with my PT, but they fixed it and resumed…read moretherapy. They made a big difference in my recovery because they are so very well qualified.

I've been cared for by health link in three phases and the first two were difficult, but the most…read morerecent one was worst. This last time I was admitted into care a specific physical therapist treated me like I was lying or making excuses for not being able to walk yet. I was still using my wheelchair, and I was barely able to walk across the street, or outside. I've had four surgeries on my legs, and before that, repairs failed, and before that, I had delayed care while the worldwide infection took place. I suffered significant muscle wasting the first two years and probably each time I suffered a setback in my recovery. I truly don't know why I'm still having difficulties with my mobility since 6 years ago, and it's not just my legs, it my whole body. With that being said, I was bullied and questioned the majority of the latest time with healthlink. Kenneth asked me why it's been six years and I still don't walk right. He repeated that I need to do my exercises, that I gotta do the rehab. That was his literal only concern. If you guys had the ability to monitor my activity 24 hours a day you'd have seen just how much exercise I have done. My body has changed shape since first getting admitted in 2023 and still so changes, I kept getting the third degree about my pt sessions. I did them all. I think the problem was, they didn't accurately assess my needs. They saw a non skinny person with major mobility issues and assumed that I was just fat and lazy, I say this because their main feedback was always, "lose weight" "move". I move daily, I've lost fat mass these last 6 years too and so their "concerns" landed very judgmentally, and very unhelpful, and very traumatizing. I still haven't taken a shower since the last time Healthlink came in to assist with a sponge bath, which was June or early June and I still can't go upstairs to shower. I have explained all the problems that I notice with my body, did all the work, did all the stuff recommended, and they seemed to not be satisfied. It's like they wanted my body progress on their time. I fully don't know what's happening. I don't know how much actual atrophy I have but standing in place makes me sweat no matter the weather, it can be cold cold, and the effort of standing still makes me sweat, because it is very difficult. If standing in place is difficult, just imagine how hard all the other stuff is? I told Kenneth, and Emily, and the female nurse who came, and all three never actually heard me out. They didn't ask me questions about my mobility, they didn't investigate why I might be having such a hard time. I did all the work assigned except for sit to stands, and those always made my knees feel like they were ripping apart. There were a lot of problems with my hands too, and the tissue damage I have is still there. I'm still using my brace, I still haven't returned to my normal weightlifting which was already not that much, I was exercising to the full limit daily and continue to do so even if the intensity is less than before while my hand issues heal. My case is difficult and I'm doing all I can to recover, and still so, these last three individuals treated me like I wasn't trying, like I was lying about my recovery, like I was lying about the efforts. I have been having flashbacks about the their lack of real effort to figure out how to go about my physical therapy. Shout out to the other two male physical therapists who did in fact give me very good feedback during my sessions with them, but sadly they don't work there anymore. I'm sad that the experience went from really great, to really bad, and the thing that made me write this is that I felt bullied despite giving it my all. I feel right now like my body is just barely ready to get back outside, because when I need to rest, my body feels like it's struggling to keep the body together, intact. It feels like my muscle structure is struggling to keep it's integrity. I got let down by the few individuals who decided I didn't even try. One of the latest nurses actually asked me in her words in a very demeaning and taunting tone, "well did you even try to go back to outpatient? Did you actually try to make it?" That's when I realized, these people don't believe I'm this delicate, they think I'm lying. I was so sad and hurt. It's just so low. Thanks for the good parts. The occupational therapists are very good, thanks Carrie for you assistance and insight. Thanks so very much for the good care and times at least. I just feel like you guys gotta train better and stop assumptions. I'm just very very disappointed.

From the hospital to the home bedside, Home Instead has provided amazing care for my family member…read more They were there at the hospital, on the ambulance transport and then in the home. Their dedicated team of CarePros are very professional and caring. The team has gone above and beyond to make my family member feel respected and cared for. The Carepros have provided seamless transitions between shifts. I especially commend all of the hard work by Rafael, Roxanne, Yasmin, Daniel, Sebastien, Jasper, Johnnie, Cecilia and Sheila. Well done!

Home Instead was professional, thorough, and compassionate. They cared for my 82yo father during…read morethe last three months of his life on hospice care. I got to know several of the caregivers personally as we cared for my father together: I especially treasured my father's time with Yvonne, Rihyana, Sebastien, and Kaye. All four of them were outstanding: deeply empathetic, and highly skilled. I also felt very comfortable leaving my father alone with Home Instead, as they were trustworthy, and even kept my father's apartment clean. I had a few concerns along the way, and the Home Instead administrators were responsive, and made all the changes I requested. Thank you for making a difficult time in our family's life a little less difficult and a little more joyful. Home Instead was everything I was hoping for in hospice caregiving.

I have used this service off and on for two years. The painful: they are a bit pricey and have a…read more5hr minimum on service. The positive: their providers are knowledgeable & professional. They do the job being paid for and show up when they say they are coming. Marina (coordinator) and Alex (accounting) are a joy to work with.... they don't play games and are straight shooters. They answer the phone and attempt to provide the type of service requested. I am extremely grateful for the service they have coordinated and the training they provide their service providers. Warm appreciation, Sharine

We hired part time caregivers from Family Care SF to care for my 83 year old mother. The owners…read moreAlex and Marina are fantastic. Very friendly, customer focused and were to resolve any issues. The caregivers were a little hit and miss. Not that they were bad, some just didn't match well with my Mom. Whenever that happened a quick call to Marina fixed the situation. They were also able to direct bill our private long term care insurance which made the billing process easy for us.

Dear Dora, I can't…read morethank you enough for all your help and support through this difficult transition with Helen. You will be happy to hear that she is already doing much better in her new home than she was just a few days ago! It's a lovely room in a supportive and caring community and I feel like she will have every opportunity to thrive there. Please use the following recommendation/review in any way you'd like in your promotional materials etc.: "I am writing to wholeheartedly recommend Dora for her exceptional assistance in helping us find a senior living apartment for my elderly aunt. Throughout the entire process, Dora demonstrated an extraordinary level of dedication, professionalism, and compassion. From the very beginning, Dora went above and beyond to make an overwhelming situation manageable. She accompanied us on multiple tours, asked insightful and important questions we wouldn't have thought of, and provided invaluable guidance at every step. Her presence made us feel more confident and informed in our decision-making process. One of the most helpful aspects of working with Dora was how she took on the burden of communication. She handled sales calls and follow-ups, ensuring we were not overwhelmed by constant outreach. Additionally, Dora was present during the care assessments at my aunt's nursing home prior to her placement. She effectively interfaced with the nursing home staff, advocating for my aunt's needs and ensuring a smooth transition to her new home. Dora's support was not only professional but also deeply personal. Her kindness and understanding made a challenging process significantly easier, and we are incredibly grateful for her assistance. I would not hesitate to recommend Dora to anyone navigating the complexities of finding the right senior living arrangement for a loved one. She is an invaluable resource and a true advocate for families during this important time."

Dora was fantastic to work with. So sweet, professional, caring, and dedicated to getting to know…read moreour family to learn exactly what we were looking for. She found a great placement for my family member. Thanks Dora!