Ever since Al as manager and Rene as assistant manager came on board, they brought great…read morepersonalities and a cooperative atmosphere that makes the Adler with all its amenities an even greater place to live. They pay great attention to detail and always have a welcoming attitude to address a tenant's needs promptly. On top of which, they have organized some fun events for tenants. Looking forward to the next one!!

just got off the phone with this complex... they wanted to charge me $500 each for my two CAGED…read moreguinea pigs... why would that be necessary? they quite literally don't have the ability to free roam and cause any damage. screams money hungry!!

My air conditioner went out last Friday night in a heat wave and on Sunday afternoon, Jose and Jose…read morepulled out the old unit and installed a new, larger unit. This is the typical great service I have been receiving the last five years here at the Clarington Apartments.

The most professional, detail-oriented move in experience I've had in my 10 years living around Los…read moreAngeles. Toya did a great job showing me around the various available units that matched what I was looking for, had packets of information that laid everything out clearly, and answered all of my questions in a timely manner. I see some noise related complaints in other reviews, so I wanted to mention so far here I've experienced the quiet end of the standard "living in an apartment" noises/noise level. Not to discount other's experiences, but felt it was worth mentioning! Also this building has a sense of community I haven't really experienced in other buildings in LA. It's a welcoming environment!

Recently (4 months) moved to LA and I am very pleased with MLofts so far:…read more General Building: Very clean, modern, simple but well maintained. Cleaning staff of what I can tell might be only 2 people do a great job of handling the occasional mess. Apartments: Well maintained, appliances are pretty good, but all compact versions as the rooms themselves are pretty small. Decent amount of cabinet space, and high ceilings so if you can make use of vertical storage, you should be in good shape. Floors are concrete so while they are easy to clean, they are also very cold. Not recommended for families due to size, but couples can make due and singles will be fine as long as you don't have a lot of stuff. Amenities: - Parking is limited to 1 space per apartment which would be one of the few drawbacks but some of the neighboring streets have free parking with only 1 day where you have to move the car for street cleaning. Streets in the area are also very safe seeming.. Building has electric car charging spots also. - Gym Equipment is relatively new, good quality and kept clean. Nothing too fancy, similar to a nice hotel. Would be nice to have 1 or 2 more items but definitely adequate for a relatively small apartment complex. Also, never busy and 24 hours (although be careful after hours as I believe the person directly above can hear the noise from the gym). Two large TV's for watching games etc. - Coffee Commissary: This place is great. While it's not part of MLofts, it is in the same building and is a good place to do work. - Pet Run: This is a secure walkway where you can walk your dog. A great idea in concept but I generally walk around the block to the grass. - Laundry: 1 washer/ 1 dryer on every floor. Seems like not enough but I've only occasionally run into a situation where I had to borrow another floor's. Laundry rooms are relatively clean (as far as laundry rooms go anyway). - Common gathering areas: Firepit, common area tables and penthouse grills are all well maintained. These areas don't seem to get much use. While they are nice to have, I think it's probably because it's a bit awkward to have a gathering or to hang out in the middle of the common where you are in view of basically everyone else that lives in the complex (unless you're into that sort of thing). The penthouse grill area is more private which is nice, but again, I've never seen a gathering up there. - Wifi in lobby/gym: This seems a little spotty, but there's general cell service in the area. Staff: Julie the Property Manager and Stephanie the Assistant Community Manager are definitely a huge plus for this place. Both of them are very responsive to concerns and will go out of their way to take care of issues. They have responded to all of our maintenance requests within 24 hours. They even move all of the packages into the locked office before they leave for the weekend and put them back out in front of your mailbox to minimize the chance of theft. Residents: Generally young professionals who keep to themselves, very dog friendly.

Extremely Disappointing Experience I would strongly caution…read moreanyone considering doing business with Frost Chaddock to think twice and make sure they fully understand the application process and documentation requirements before paying any fees. My experience was incredibly frustrating and, in my opinion, completely unacceptable. I paid two application fees, submitted the documentation requested, and made multiple attempts to get clarification when additional documentation was supposedly needed. The most offensive part of this experience was being told that I had altered my pay stubs. I completely dispute that accusation. I provided my documentation in good faith, and rather than being given a clear opportunity to address the issue, I was left trying to figure out what exactly they wanted from me. I was also told that my co-signer did not provide sufficient income documentation. I specifically asked what additional documentation we could provide to satisfy the requirements. Natalie then told me to complete a "tax transcript," yet there was no option available to me to provide or complete the document she was referring to. I did exactly what a reasonable applicant should do: I asked for clarification. I even emailed Alex on Friday specifically asking what was needed because I wanted to resolve the issue and provide whatever legitimate documentation was required. Despite my efforts, I feel that I was given the runaround after already paying two application fees and investing substantial time gathering documentation. The entire process left me feeling that my time and money were not respected. Being accused of submitting altered documents is especially serious, and I expect companies handling sensitive financial information to have clear, consistent, and professional procedures for verifying documentation and communicating with applicants. I have requested the return of my two application fees and the removal of my personal information and documentation from their system to the extent permitted by law. I have also requested an explanation of the allegation regarding my pay stubs and clarification regarding exactly what documentation was supposedly missing. At this point, I am reporting my experience involving Alex, Natalie, and Frost Chaddock to the appropriate local, state, and federal agencies for independent review. That is not the level of professionalism or transparency I expect when dealing with someone's personal and financial information.

I've been a resident at Westside Apartments for few years, and it's been great so far. A big thank…read moreyou to Marshelynn, James, and Vanya for always being friendly, professional, and helpful. They truly care about the residents and are always willing to assist with anything you need. The maintenance team also deserves recognition--they're friendly, responsive, and quick to take care of requests, which I really appreciate. Other than the occasional elevator issues noted in other reviews, I've had a very positive experience living here. Maybe is just luck but I have not had any lost package during my years here

Would have potential to rate higher but no one called nor contacted us for our scheduled virtual…read moreapartment tour. When we tried calling at the time of our apartment tour, we just got routed to AI who said they would make sure someone sends us the info. No one sent it. We called again and got AI again, asked to speak to a real person and it gave us an answering machine. Left a message and no one ever called back for our tour. So 1 star is generous considering no apartment tour or communication never occurred.

I lived at CentrePointe from 2020 until Fall 2025 and only moved because we needed a three-bedroom…read moreapartment. My husband and I would have loved to stay--our five years there were truly great. The management team is exceptional--always friendly, responsive, and helpful. They're incredibly accessible by phone, email, or in person, and the office being open seven days a week was a huge plus. The maintenance team is also top-notch--quick to respond and often able to resolve issues the same day, even on weekends. Pool and jacuzzi are always clean and was a great amenity. Management is always making improvements to the community, which made CentrePointe a great place to live. It's definitely a place we'll miss!

I lived here for 4 years and mostly had a bad experience. I wouldn't live here again or recommend…read moreit to my friends or family. I have evidence and documentation to support my claims below. This is my 5th apartment in LA county where I truly had SO many issues beyond count. Summarizing some of the goods and bad below: Pros: Fair security deposit and timing on paying the deposit after move out Security guard is friendly and makes you feel better about the garage parking Great location in west LA, generally safe neighborhood, proximity to LAX Modern security and access controls (app instead of key fob) Maintenance and front office staff are fast to respond and generally helpful Renovated units, amenities. They even added a water line for the fridge that I brought with me Cons: Homeless permanently living on selby ave (right out back from the complex) to which the city won't do anything about it. While you pay extraordinary rents. Unit inspection checklist Our unit was renovated in some ways but off putting in others, holes in walls, scrapes in walls, dirty wall switches, no door sweeps, missing blinds, etc. when I first moved in and documented all this it took 6 months to get any resolution as I was told (emergency repairs only during COVID) Thieves/homeless casing the security guard hours and stealing laundry from the communal laundry room and/or scavaging dumpsters for recyclables (our comforter and several towels were stolen right after the security guard finished up in the morning. security cameras did nothing nor did the police) Mice/rats, roaches, and silverfish sightings are a frequent occurrence. We did get complimentary spraying twice a month to help combat this. Apartment unit Leaks, leaks, leaks. Our bedroom was situated under a balcony and a 30 year building was not designed with water in mind. Our bedroom ceiling leaked multiple times over the course of 4 years and management would just skim over it and paint instead of permanently fixing the issue. They decided to permanently fix the issue the week of our move out, how convenient. Note this involved all of our clothes getting doused as well as carpet in the bedroom which probably had mildew and mold under it. Luckily it wasn't a massive flood since we were home but it could've been much worse. Again, their solution was for us to use our renters insurance even though the landlord is responsible for drying in the apartment. Garage Leaks Several times my car had calcified water leaked onto it from the old, corroded Plumbing in the parking garage. Management would not pay for the detail needed to get it off my car. Their general answer to all issues caused by existing conditions is "use your renters insurance" Greedy, horrible owner company While the on site management were decent people (shout out to Doug and Lucia) they were yellow taped behind a greedy corporation who gave no shits for their tenants. My original rent was offered up at a good rate (during Covid) but by 4 years later, grew 15%. This was about 5-10% per year, despite being a good tenant, they don't care. This is to keep up with the obnoxiously priced apartments that are brand new on overland ave. Noise/general comfort This place was horribly noisy, I was on a 3rd floor with no one above me thinking that would be quiet. I was terribly wrong. Not only did I hear the cars whooshing by daily on overland which never ended, I had the most horrible neighbors who would blast radios and slam loud work out equipment anywhere from 2-6 am. In violation of the lease quiet hours, I filed at least 10 noise complaints and it still kept happening. There are also many large dogs in the complex confined to a small patio area so enjoy the all day barking. Even though management claims pets are not allowed (laughable) Pool/gym/bbq The amenities that are included appear lavish at first but you'll quickly realize it's not as nice as it seems. The bbqs were useless and wouldn't heat up. Certain tenants in the complex hog the pool and hot tub at all times, making it less desirable to go in.

I have been living at the Roy for 9 months and I must say it is a great place to live. Lovely city…read moreviews, high ceilings, and a washer / dryer inside the unit. In addition to this, the management team is fantastic. The team is led by Quasandra (who does so much with so few people). She is hard working and responds to every concern in a timely manner. Quasandra is professional yet friendly, accessible yet efficient. She makes me feel comfortable living here because I know any situation that may arise she will handle it. It is clear that Quasandra really cares and takes pride in providing Roy tenants with whatever help they need. I plan on Renewing my lease. Janelle W.

My family rented at The Roy in Culver City so my parents could be close to UCLA for my father's…read moremedical care. The apartment and amenities were nice, but the management experience overshadowed everything else. Gabriella was friendly and helpful. However, any question about our lease or payments was redirected to Joel, and getting a response from him was extremely difficult. He rarely answered emails or texts, and his explanation was that he manages many other properties. That shouldn't come at the expense of tenants. The worst of it was our security deposit. We moved out on August 14. California law requires the deposit, along with an itemized statement of any deductions, to be returned within 21 days. I had to reach out repeatedly just to get a reply. We were charged $250 for cleaning, and when I asked for an itemized breakdown, I was told only that $250 "isn't unreasonable." We never received an itemized statement of the exact breakdown of the cleaning. Once I cited the California rental code, Joel said the check had been mailed on August 21. The check my mother received, which had the same check number as the screenshot he sent, was dated September 9, past the 21-day deadline. Dealing with this was especially hard because my father had passed away, and my mother was left to handle it. Maintenance was also a problem. We submitted multiple requests about a leaking AC unit in our bathroom. We were told it was fixed, but it kept leaking brown water for our entire stay. The walls and floors are also very thin. Our downstairs neighbor would bang on the ceiling just because we were walking around normally. If you're considering The Roy, be aware that the building looks great, but communication and accountability from management were severely lacking in our experience.

My girlfriend and I have been searching for an apartment and came across C1. When we walked in we…read morewere helped by Jessica who was knowledgeable and friendly. She didn't have anything to show but still gave us a tour of the building and amenities. Our move in day is flexible so we let her know to keep us posted if anything comes up and she already sent us a follow up email! Thanks again Jessica!

When I first moved out of this apartment, I was actually planning on leaving a decent review,…read morehowever, my post move-out experience with the manager Sandy was absolutely horrible and convinced me otherwise. DO NOT MOVE INTO THESE APARTMENTS. Their business practices are misleading, shady, and they will take every dollar they can from you before you leave. I will share my entire experience from start to finish. When I first toured the apartment it appeared to be a beautiful, quiet and clean complex that was well maintained and managed. I let the employee I toured with know that I was just looking for a 6 month lease for school and he assured me that they could make that happen. The co-living seemed like a decent option considering it was affordable, and I'm always on the go and really just needed a place to sleep. I also agreed to pay an extra $175 a month for an assigned parking spot in the garage to keep my car safe and secure. (Review continued in photos)

The management is quite responsive, neighborhood belongs to the Marina del Rey Arts district,…read morewalking distance to CostCo, Gelson's, Pavillion, two AMC theatres and a 24 hour CVS pharmacy. There are buses and ran across this street if you'd like to ride public transportations. Venice is 20 minute walk away, you can also walk to the Marina main strip where there is a Trader Joe's and Barnes & Noble. Several Starbucks in walking distance that opens 5 am. It's close to major freeways but yet still quiet and residential at night. Location and convenience is something you cannot always buy with money. Property itself is very roomie with plenty closet space and full functional kitchen & bathrooms.

This is my first LA apartment and I didn't know how spoiled i would be once i moved in! The…read morecommunity, quad area and gym have been excellent upon arrival and i feel really at home here! Special thanks to Brian S. and his amazing team for always ensuring my roommates and I are taken care of!