1. The Jonathan Group

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    South Pasadena, CA

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    The Jonathan Group

    3.0 (2 reviews)

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    10 years ago

    This company does not pay their freelancers who do their design work for them.

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    19 years ago

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    Kleen

    Kleen

    4.6
    (677 reviews)

    Before I tell you how much I love Kleen, it's important you know that a) I have not had…read moreprofessional help in a very long time and b) I am very neat and tidy to begin with. The ease of getting started with Kleen was a 10/10 experience and their communication with me was super fast. I was able to get same-day service after inquiring. Wow! During the cleaning while I was out of the house, I got professional communication from Gabriela on Team 25 with a question. Hearing directly from the person in my home was more helpful than a central office, so I appreciated that. It built trust and I felt at ease. Now, here's where things get really exciting... When I came home, and opened the door, I was smacked in the face with a lovely, non-toxic scent and my tiny but cute-as-a-button place was gleaming. Superficially, the house looked amazing - cobwebs from ceiling to floor? Vanished. Dust bunnies in between my giant plant collection? Outta there. Every surface perfectly polished? Of course. But what unfolded over the next several hours felt like I was a little kid on Christmas morning...as my partner and I went about our day, we'd yell to each other, "Oh my gosh, they cleaned there!?" "Wait - they did THAT!?" "I didn't expect them to do THAT!" "I didn't realize that could even BE cleaned!" It happened about 10 times that afternoon and even a few times the next day. My total happiness score (which is already really high) skyrocketed up about 10 points. Needless to say, this is a decision we wish we had made sooner. Kleen is fairly priced and the service was just fantastic. I feel so grateful to have angels visit my home like Gabriela and Team 25. THANK YOU!!!

    Warning to future customers: I booked a deep clean with this company, including a patio add-on, for…read morea 1,000 sq ft apartment for $240. Midway through the service, I was contacted and informed that an additional $90 would be required for another hour because the allotted 2.5 hours was insufficient to complete the job. Upon arrival, multiple agreed-upon areas were not completed, including the inside of the oven, microwave, refrigerator, living room, and patio. At no point prior to booking was I informed that the entire service--including add-on services--was capped at a total of 2.5 hours. Had this limitation been disclosed, I would not have proceeded with the booking. Expecting two cleaners to complete a deep clean plus add-on services within this timeframe is unreasonable. The mid-service request for additional payment, combined with incomplete services, resulted in a failure to provide the services as represented at the time of booking. The cleaning staff were professional and courteous, and this review is directed solely at the company's policies and practices. Based on this experience, I would not recommend this company or book again.

    Jeff Huang, CPA

    Jeff Huang, CPA

    4.4
    (124 reviews)

    I've been working with Jeff for over 10 years, and I can confidently say he is one of the most…read moreprofessional and detail-oriented CPAs I've ever met. Every year, he handles my tax return with great care and precision--nothing is overlooked, and he always makes sure everything is done thoroughly and correctly. What I appreciate most is his consistency and reliability. No matter how busy the season gets, Jeff remains patient, responsive, and highly attentive to every detail. That level of professionalism is rare and truly builds trust over time. Because of my positive experience, I also referred a friend's company to Jeff for their business tax needs. They were extremely grateful for the introduction and even told me that Jeff has been a "financial lifesaver" for their company. He helped them navigate complex situations and brought clarity and structure to their finances. If you're looking for someone who is knowledgeable, trustworthy, and genuinely cares about his clients, I highly recommend Jeff. It's not easy to find a CPA you can rely on year after year, but Jeff is definitely one of them.

    I had a very disappointing experience with this CPA firm. To be fair, I do believe my CPA had good…read moreintentions, and I understand that mistakes and miscommunications can happen. What really matters in those situations is how a company handles it afterward, and that is where this experience completely fell apart. My taxes may have been filed correctly, but the communication was not clear. I did not want 2026 quarterly estimated tax payments set up, and I never understood that this was what was happening. I believed the amounts shown were a payment plan for my 2025 taxes, not separate 2026 estimated payments. Because of the language barrier and the lack of a clear explanation, I did not understand what I was agreeing to. As a result, more money was taken from my account than I expected, which caused me to become overdrafted. When I reached out to get help resolving the issue, I was hoping they would at least acknowledge the misunderstanding and try to make it right in some way. Instead, when I spoke with William at the end, he was very unhelpful and basically made me feel like I was just out of luck. I was told there was nothing they could do, that I needed to deal with my bank myself to block future payments, and that they would not offer even a partial refund. That response is a big part of why I decided to leave this review. If they had simply handled the miscommunication better, shown some understanding, and at least offered a partial refund or some effort to make things right, I honestly think I would have been okay. On top of that, I feel the $700 fee was too high for the level of service and communication I received. Accuracy is important, but so is making sure your client actually understands what is being filed and what payments are being set up. Overall, I left this experience feeling confused, unsupported, and financially stressed. I understand mistakes can happen, but the way this was handled afterward was unacceptable. I would not use this firm again.

    Carrillo Law Firm

    Carrillo Law Firm

    4.5
    (51 reviews)

    This firm really helped me out with my case and I couldn't be any more grateful for the wonderful…read moreservice as well as support their team provided me. They guided me through all aspects of what needed to be done, went over everything that I had questions on and the communication between us was handled with great care. I highly recommend anyone this law firm if they wish for a good team to represent them. They go above and beyond for their clients , they make sure the process is as smooth as possible and I still am very thankful for all the effort they did to help me and my case.

    Honestly, I don't know where to start with expressing how amazing this firm is. We had a tough…read morecase against a school. Going against big entities like that is never easy. As a matter of fact we had another consultation with another firm before we spoke to the Carrillo's. That firm was more concerned with the challenges that come with a case like ours with little financial gain. My first call with Luis Carrillo was one I'll NEVER forget. His first reaction was one of empathy and compassion for what our families had experienced. He spoke to me as if I was his family. He took on our case, regardless of the obvious challenge, but Luis and Michael took our case because they knew that what occurred was WRONG. They did not take our case for accolades or financial gain. They took our case because they wanted to represent our families for what occurred. They spent years on our case. They were involved through the whole process. Not once did we ever feel like we were not their priority. They dedicated their time, heart and soul to representing us and went above and beyond just being our lawyers. They helped us understand every aspect. They put the well being of our families first and supported us every step of the way. I can't not recommend the Carrillos enough. They are talented, experienced and most of all they do it because of their passion to help bring justice to those who have been wronged in any way. They will represent you like their own. Their dedication is incomparable! Their grit is undeniably one of a kind! They are a firm like no other!!!!

    The Jonathan Group - professional - Updated July 2026

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