This review is for Ms Ashley. I can't thank her enough for…read moreher help and assistance in getting what seemed like the impossible, possible. She went above and beyond, all the while graceful and had tact. I wish more customer service like hers was evident. Will definitely be using this location for all my mailing needs.

From the owner: Natomas' #1 packing & shipping experts, serving the Sacramento region Since 1990. Shipping USPS,…read moreUPS, FedEx, and DHL. Notary Public on staff. Safe & secure private mailbox rentals, including package notification. Passport photos, faxing, scanning, copying, shipping, and more.

Excellent customer service and care that they provide to ALL customers!…read moreI have come in several times to get copies done or stuff sent off quickly and they have always been so kind and patient with myself and my disabled sibling! I appreciate it so very much! They always give me a list of the difference in prices when sending off items and that again is something that is truly appreciated and considered so valuable! Thank You again for all your help!

Unfortunately, the customer service here was extremely disappointing. The woman with the ponytail…read morehad a very unpleasant demeanor from the moment we walked in. Her entire attitude seemed to change as soon as she realized she would need to assist us. Her responses were short and dismissive, and the overall vibe made us feel like we were inconveniencing her simply by being customers. It honestly felt like she wanted us out of the store as quickly as possible rather than wanting to help. I understand everyone can have an off day, but when you work directly with customers, basic courtesy and professionalism should be expected. We ultimately decided not to give this business our money, walked out, and took our business elsewhere. Based on this experience, I would not return

Always fast friendly service everything in one spot fair prices for extra service beyond postal…read moreservice

This is my go to for packaging, mailing, prints, and copies. They are always pleasant and ensure…read moreI'm getting the best price. Mail does not pick up here until 230pm on weekdays. They so have PO boxes for rent.

In emergent need of passport pictures and was only familiar with a store chain I've frequented over…read morethe years. Their camera was broken and I was referred to AIM. I was greeted the moment I walked in. The nice young lady who helped me shared the picture options, I made my selection and I was heading out in minutes. I've used another mail service business having been unaware of AIM until now, but would patronize them again. Thank you for the swift and friendly service!

Mail was delivered on time. Employee there was very helpful and polite despite being very busy…read more Thanks AIM!

I'm surprised the rating for this location isn't high. I've lived in the area for over two decades…read moreand every time I'm here, I've received great service. We've used their PO Boxes and love the remodel to the place. Clean and organized and I'm very pleased with all the services that we've used, which includes: notary, making copies of keys, PO Box services, dropping off regular mail, dropping off Amazon returns, and shipping. They have other services as well.

Extremely disappointing experience…read more We came in to get a fingerprint Live Scan done for my wife, and it was immediately obvious that Jake and his coworker simply didn't want to do it. The first thing we were told was, "We stop doing Live Scans around 6," even though it was 6:04 PM when we walked in. Stopping a service four minutes earlier and using that as a reason to turn customers away does not sound like a policy--it sounds like someone who didn't want to do their job. To make it worse, when my wife asked for clarification, Jake responded with unnecessary attitude, saying: "Oh, it's not around 6pm -- it IS 6pm." That comment was delivered with sass and zero professionalism. We were polite, respectful, and not rude in any way, yet were met with dismissiveness and irritation for simply asking for a service they advertise. If there's a strict cutoff time, that should be clearly posted and communicated professionally--not weaponized to shut people down with attitude. Customer service matters, and tonight it was completely lacking. I normally don't leave reviews, but the way my wife was spoken to compelled me to write this. Unprofessional, unhelpful, and frustrating experience. I hope management addresses this, because this interaction alone ensures we won't be returning to this location.

The staff at Arden Dispatch are the most friendly, engaged, happy folks ever. A pleasure to do…read morebusiness here.

Arden Dispatch is truly a delightful place for all your shipping , shopping and gift wrapping…read moreneeds!! The staff is absolutely top notch friendly and helpful. They have a really nice gift shop inside that has many fun items for gifts with many of them from local residents. This is a unique and professional locally run store you need to check out!!! They wrapped a baby gift for me recently and it was so beautiful!! Please support these amazing ladies that are doing a great job providing great services with giant smiles!!

Shipping stuff. These guys know how to take care of people with the right choices when you need…read moresomething shipped. Appreciate you guys always being there. They also do fingerprinting if you ever need that service.

Our son graduated this spring after 4 years at UCD and we needed a way to return all his personal…read morestuff to our home in Europe. Pak Mail in Davis made it super easy: we arrived with everything loose, they gave us several options/prices, and then they did all the packing. They were super helpful and I highly recommend them.

I love how convenient this location is . Very friendly and charming staff member has helped me…read moreseveral times.

I've been coming here for over 4 years this lady is always been rude she has a bad attitude but I…read morecome here because it's convenient down the street from my home for the past month my son's been coming over here with me because he sells things on eBay and he likes to get his prepaid labels printed at this place every time we've been in she's been rude to him when my son sends email she' tells him to resend the email because she has no patience she gets upset because it doesn't show up fast enough on the computer so she can print the label she gets my son nervous because she raise her voice like she's angry and I'm watching her angry face for the fourth time she's done this and said to her what is her problem why she talks to 11 year old boy like that ill never come back here then I notice she has all these bad reviews I hope she goes out of business

Gerardo and Nic deserve all the praise in the world! I came to the store close to closing time and…read morewas worried that the workers might be upset with me for coming so late to do several returns. These two reassured me that it was completely okay, which allowed me to take a deep breath and slow down. I was able to complete a whole bunch of returns without any stress, all thanks to their calm demeanor and patience. Thank you both once again! I truly appreciate your kindness and excellent customer service!

Not friendly or helpful. False information printed out on invoice and they won't honor refund…read more Purchased overnight service....... 2 days later I still have not received my package. Unacceptable customer service. Quality of customer care is zero.