I am so blessed to feel a part of Zoe's Studio and know that Sule is able to assist with various…read moreknit projects or concerns. Her jewelry is fun and wears comfortably. This studio provides support that continues to inspire new work and friendship.

I walked in here to find some quality yarn for some funky colored yarn box braids. The ladies were…read moreextremely friendly and helpful to me. I found exactly what I wanted thank you ladies!

Horrible to a potential customer no wonder the place is so empty. Walked in without getting greeted…read moremade straight eye contact with the employees just looked at me and continue gossiping. Only spoke to me when they noticed I had a drink and said no drinks allowed. We are adults, not children If I make a mess I'll clean it, also nothing valuable in that store. Just a bunch of old rude employees.

They are very nice people who offer friendly service. The store carries all kinds of cotton fabric…read more I'm glad I discovered this place.

I love Hobby Lobby, the selections are amazing, the staff is very friendly and helpful too! Love…read morethis place

I love love Hobby Lobby, but they have a manager there that needs some serious management training…read more She is going to get them a law suit if she does not correct her ways, she is always up front & her name starts with a "V". I heard her say some stupid stuff for a manager, just after the Covid scare, "where is everyone getting their money from", because a Mexican family was buying a lot decorations for a party!. On another occasion during the day & the lines were long", doesn't anyone work anymore!. Just yesterday I had a $45 order, all I had was a hundred on me, the cashier asked if I had something smaller, I did not, she called "V" over & she asked the same question, I said NO, sorry. She said I would end up with a bunch of $1's, I said no problem, she came back with like 50 $1's & some $5's - she told the cashier, the RULE is you have to use the $1's first. Well the cashier did not listen to her & gave me $5's. As I was walking out, I swear she went into a victory dance. (Not knowing I got $5's instead of $1's) I am contacting corporate - that was the final straw. Really "Rule", she sounded stupid, that's the RULE. Imagine a manger behaving that way.

I love everything about this needlepoint store: the wonderful selection of canvases, the huge array…read moreof fibers, the incredibly helpful staff. It's my happy place!

Great selection of canvases and supplies! Staff are very helpful and knowledgeable !!read more

The owner is so kind and inviting. I attended a workshop and loved it. The environment is warm and…read moreinviting. They are kind and patient. Truly an asset to the community. Highly recommend supporting this business.

So sad to not support The Makery any longer. I was a very early adopter of the original shop, going…read morewith friends as well as regularly getting Take and Make kits. When the subscription club started, I was in the initial round, paying over $100 every couple of months for a long time for blind projects. Veteran family, woman, POC owned company - and cute fun. I taught friends to love them and brought several new subscribers to the business over the years. But the customer service has left me in complete (negative!!) disbelief! Unfortunately, Jolie and The Makery have lost my support. There were some super bowl Facebook "games" in February of 2022. I engaged with the posts for fun, expecting nothing. Then was notified I had won a free sign and to contact them for shipping. I did. As you can read for yourself, for over 6 months I've been told different stories while nothing has ever shipped. It's shocking because the website is full of items for sale that match the give away. Jolie and team simply needed to send something surplus they never sold and be done with it (it was a random design after all). It's become principle. Companies ask you to engage to grow their social media presence. The giveaways need to be followed through with. Especially for a long standing customer. Honestly, even letting me know the timeline or that they couldn't afford to send something would have been enough. Acting annoyed I asked didn't sit well with me - With a little communication, I would have said no worries, I didn't need anything! I have entire boxes in my garage of her projects not started as I supported for so long but never had time to do most of them. About 5-6 months after the back and forth there were items posted for sale. I simply asked if any of those were available for the giveaway never sent. My comments were deleted, I was blocked, and my messages and since been rejected. I was treated as an aggressive troll, not a customer that had been respectful and spent quite a bit of money. Simply put, The Makery uses customers to increase their social media engagement and sales, yet doesn't follow through. Support has been lost - from me. Don't fall for the "we love our customers so much". They don't. You could be taken advantage of too! Lots of similar kits from small businesses out there from great, small businesses - some even cheaper! Shop elsewhere!

Typical Michaels. Full of craft supplies and things in between. I was on a mission to purchase a…read moreHappy Planner for 2026. I found it at 50% off. The one I found was super cute with a moon theme. I am a little disappointed its all self checkout. Employees were friendly and were willing to help.

Before you even get in the store, the parking lot is an absolute mess. For some reason, they've…read moredecided to rent out half of the lot to massive trucks that completely obscure any vision. I doubt that the trucks are customers considering it's a Michaels. However, they are there every single time I go taking up spaces and making it look generally like a works site. The selection is varied in a most useless way where everything is two dollars more expensive than it should be. If they're going for a speed run of losing profits hand over fist; quarter after a quarter like they're committing Seppuku then they are doing a fantastic job at this Michaels. Additionally the clientele are the most socially inept people on the entire planet. Completely unfamiliar with human social cues, and full of expectation the universe revolves around them. - the clientele

Subject: Outstanding Employee Recognition - Heather (Lando Canyon Store)…read more I'm writing to recognize Heather at your Michaels store on Lando Canyon for truly exceptional customer service. During my visit, I was searching for specific sketch pencils and met an elderly woman (around 80 years old) who was struggling to find certain paint brushes. She had already been looking for quite some time, and I spent about 30 minutes helping her before we decided to call the store for assistance. Heather answered the call and came to the back of the store within minutes. She spent significant time helping us locate the exact paint brushes needed (sizes #2 and #8), searching inventory, scanning items, and even helping us find additional ones that were on sale so the customer could purchase the quantity she needed. She then continued helping me search for my items as well. What impressed me most was that while assisting us, Heather was also helping multiple other customers, answering questions, and supporting her team through her headset--all while remaining calm, kind, and extremely knowledgeable. I have rarely seen someone provide this level of attentive, multitasking customer service with such a positive attitude. I did mention this to a manager in-store, but I wanted to ensure Heather receives formal recognition as well. She is an outstanding employee and a true asset to your team.

Did an online order recently for pick up, which was nice and easy, but when I got home I noticed…read morethat there was a clearance tag on it for half the price that I paid. It was really easy to go on the website and chat with someone to get the difference refunded!