I do not recommend LASIK Vision Institute. I had LASIK done at the location in Tempe with Dr Kao and had a terrible experience: 1. LASIK Vision does NOT use a laser to cut the flap in your eye for LASIK. They use a blade. This is an outdated and less accurate method and caused complications on my left eye so the surgery had to be aborted. I recommend you only go to a center that performs all laser LASIK, such as LASIKPlus in North Scottsdale. 2. LASIK Vision when performing PRK uses a scraper to scrape off your eye's top layer. I recommend you go to a center that uses a liquid to dissolve it. Overall, the staff (including Dr Kao) was very friendly. I'm just still so mad that they didn't tell me they would use a blade to cut into my eye. When you get LASIK, all they talk about is laser this and laser that, and you think it's so high tech, but then they use an outdated method to cut into your eye which in my opinion is by far the scariest part of the procedure. LASIK Vision did end up giving me a full refund (after I fought for it) but I cannot in good will recommend them to anyone until they get their act together and spend the money on new equipment and use newer, safer, procedures. read more

I got lasik almost a year ago and my vision still sucks. I came in after a few months and they said I have 20/20 but my night vision is TERRIBLE, If the lighting is dim at all I find myself squinting, desperate to see things. I have constant dry eyes, and I guess if I put eye drops in (given that it's full light and everything is week lit) I can see more clearly, but that's just momentarily. After spending thousands on this, I'm going back to an eye doctor (and pay another few hundred) to get glasses. DO NOT GET LASIK. it's not worth the money. You will see much better with glasses. I wish I could get my money back. Worst money I've ever spent and I'm still paying this off. I WANT MU MONEY BACK. read more

nice friendly staff clearly described procedure to me affordable pricing they included punctal plugs in my package deal to help with surface healing thank u lvi!! read more

The LASIK Vision Institute - microscope - Ophthalmologists Near Me - Tempe, Arizona

I am about 3 weeks post-op and I couldn't be HAPPIER! First let me start off with the staff, they are so friendly, kind, and knowledgeable. I consulted with two other places before coming here and both suggested I get Lasik. However, after coming to LVI they told me I could get PRK. Recovery is longer but well worth it since I wanted to continue playing sports. My vision has been improving week by week!! I also got contoura vision and colors are more vivid! I had an astigmatism that impaired my ability to focus and read computer screens for long periods of time. I don't squint at all anymore! The most exciting thing I look forward to looking at everyday are the leaves on trees! If you have had the procedure done, you know what I mean. I recommend LVI to whomever wants to see like you're wearing glasses but without glasses! Overall, LVI was a life changing experience! Thank you Lasik Vision Plus! read more

The LASIK Vision Institute in Tempe is the absolute best!! All the people here are wonderful and Dianna and Dr. Kroona have been so helpful along the way! But the absolute best part is that I can see!!! I honestly can't believe I waited this long, I wore glasses for 15+ years and assumed they allowed me to see everything perfectly, but boy was I wrong! If you've been thinking about looking into LASIK, do it! You will not regret it. And go here! The atmosphere is so friendly and comfortable & the people are the best, you'll love it! And take it from me y'all, a day or two after your surgery just go look at some mountains and clouds, because you will not believe how beautiful they really are! Thank you, thank you, thank you LVI Tempe!!! read more

Company website does not show that this location is closed. After I scheduled a free virtual consultation for LASIK, I met with a random representative from corporate (she was several minutes late to the call). The rep wasn't very friendly, and spent less than 5 minutes going through the pricing options + procedure. I was also thrown off by the fact that she barely made eye contact with me and kept staring off screen to read from a script. I didn't end up scheduling an eye exam at this center as their only open location in Phoenix is over an hour away from my house. Overall, 1/5 stars. I'd recommend pursuing LASIK at a private practice instead. read more

I had monovision lasik here in January 2019. It's now mid March and I still can not see anything. The doctor said he "over corrected" the vision in my left eye, (oopsy-daisy) which is my dominate eye. I feel like I am constantly Looking through the wrong side of binoculars. I've been back Numerous times for check ups, and the doctor said he needed to "wait for my eyes to heal" before correcting his mistake. He put a contact in my left eye to fix the over correction so that I didn't feel like I was in a blurry tunnel. I went back in approximately ten days later and he removed the left eye contact and put a contact in my right eye to balance out the distortion created from the overcorrection. It has now been over a month since that visit and so far I have not received ONE phone call from this office to see how I am doing, or more importantly to make a follow up appointment, or to even apologize for the overcorrection made during the surgery, and the frustration/stress and hassle due to this mistake. I currently have a "temporary" contact in my right eye for a month now. I am curious how long I'll have to wait to hear from them but I am a scared to wait that long so I will be calling them first thing Monday morning. Firstly, I DO NOT RECOMMEND HAVING LASIK IF YOU ARE NEARSIGHTED nor I DO NOT RECOMMEND HAVING MONOVISION IN ANY WAY SHAPE OR FORM. And, most importantly at this point in my lasik vision institute experience, I DO NOT recommend Lasik Vision Institute. It is NOT WORTH IT. THESE ARE YOUR EYES people. An interesting fact: As of 3/2019, The doctor who performed my surgery is not even listed on their website as one of their lasik doctors that work for any of the PHX-Tempe offices. I find that strange. read more

They just let me come in for a consultation when their doctor wasn't even there. Literally wasted my time and my money and told me at the end. Oh thé doctors isn't here and you can't finish your consultation. I am sorry thé doctor was injured. Also sorry you all did not care enough to let me know and let me come down even when they couldn't fully help me. Disrespectful and after that I will never have faith in them and feel comfortable performing a surgery with them. I will find another doctor to perform LASIK with. One that respects me and my time. read more

After struggling with my eyes for years, I knew I was ready to make a change but didn't know who to choose. After my consult at the Lasik Vision Institute, I knew right away this was the place that I trusted with my eyes. The staff is friendly, knowledgable, and supportive. Dr. Kao was straight forward during surgery and communicated each step along the way so I knew what to expect. Now one week post PRK surgery, my vision is improved and I'm feeling great! read more

Great customer service everyone is very friendly and they offer great pricing. From the consultation they were very detailed with everything all the way until after my surgery. I've never seen better in my life thanks again guys!!! read more

The business practice at this place is extremely poor. I suggested anyone looking for lasik surgery to look elsewhere. Red Flag #1: Their staff, Diana, was very personable but quoted me $3800 for the procedure. It wasn't until I showed her the Groupon for for $1395 that she changes the price. Red Flag #2: They will suggest that you need some sort of treatment to get lasik. I got dry eyes and was suggested to get the punctual plugs which they charged me $500 for both eyes. When I called to ask for the procedure code so I can submit to my insurance, Diana said they do have it but can only give that on surgery day. Any honest practice will provide the patient the procedure code so he/she can submit for reimbursement. It should not be a case where they can only give it to me if I elected to get lasik surgery there. Red Flag #3: They will upsell and add additional procedures to increase the Groupon price. Additional $1000 for lifetime warranty, etc. Red Flag #4: The optometrist who put the punctual plugs in my eyes didn't even wear gloves while doing the procedure. I understand that it is a simple process but sanitization should not be risk when touching a patient's eyes. Red Flag #5: It should not be that difficult to verify if the surgeon is board certified. Nonetheless, he may be board certified as a DO but I would advise for those who is seeking lasik to see a surgeon who is board certified with the American Board of Ophthalmology. Red Flag #6: They make it hard for you to cancel your surgery appointment. I've attempted to cancel my appointment but the front desk receptionist said she doesn't have the ability to and only the manager can. She said she will have the manager call me. A few days later, Amanda called me and wanted to talk about me because I had some questions about the surgeon's certification. When I told her that I want to cancel the appointment she said she can't because she is assistant to the surgeon and doesn't work on the front desk and will have the manager call me. It should not be this difficult to cancel the appointment when I gave the notice well in advance. read more

The entire staff and all of the doctors were extremely friendly and helpful. We felt like they were knowledgeable about the process and walked us through realistic expectations of LASIK without making us feel like they were selling a product. My husband has had a very speedy recovery and enjoying his results. Thanks! read more

Over promised and under delivered! They talk a good game but do not care about results. Extremely disappointed with my results and their lack of response. I have sent three emails to their corporate address on the advice of both doctors that I saw. No response. I had surgery in December and again in April as they assured me it was unusual that I could not see any better. Here I am awaiting my bifocals! I have had over 7 months of pain, and they do not care! Was forced to sign up for the "forever plan" yet will not use it and they are refusing to refund any of it! I am out $3,800 and back where I started. read more

Buyer beware....they have completely ruined my vision. Customer service is absolutely TERRIBLE!! I have been trying for months to contact them. NO RESPONSE! They neglected to tell me that Lasik would dry out my eyes. They are so dry that now I have to see an ophthalmologist. I have to get new glasses twice a year due to the vision issues. Don't waste your money. They will tell you anything you want to hear. read more

Every single one of the staff was awesome and super friendly. I went in for consultation and it was very quick and hassle free they do offer financing options for those who qualify. They tell you right then and there if you are a candidate for eye surgery. The doctor was very professional and helpful I highly recommend this business read more

My husband went in for a free consultation and after dealing with awesome staff and a super amazing doctor he had surgery that same day. We had a groupon so it was a smoking deal but I would recommend anyone who's sick of wearing glasses to come here, post op care is great and now my husband has 20/20 vision! read more

All of the people that work here are so rad and friendly and they made me feel so at ease during the procedure. They've held my hand through the whole thing from day one and I've just had a great experience! 10/10 read more

From the moment I stepped in and was greeted with a genuine smile, I knew that the time spent at this location was going to be pleasant. The staff was beyond professional, seeming genuinely interested in who I am as a person along with the state of my eye health. After spending only 5 minutes waiting, I had my eyes tested to see if I was a candidate for LASIK. I never felt like the staff was pushing any sort of add-ons or insurances and felt like my personal opinion actually mattered. I plan on coming back in a couple of months for my procedure, and I'm happy to say that I feel confident that the LASIK Vision Institute will help me through an easy and quick procedure. read more

We couldn't be more pleased with how professional and kind the staff was at The Lasik Vision Institute in Tempe. My husband had his surgery on his birthday. Recognizing it was his birthday, the sweet staff went out of their way to get him a little gift; personalized to his tastes. My husband has been extremely happy with the entire process: the staff, the surgery, the recovery, and the results. We highly recommend The Lasik Vision Institute in Tempe to anyone thinking about getting lasik! Special shout out to Dr.B, Megan, Kim, Elene, and especially Angela! read more

I got my eyeballs done here and the results have been great! The staff is super knowledgeable and explained everything in great detail. Surgery day was a breeze and I had no complications. I would highly recommend the Tempe location over the Phoenix and Tucson location. read more

I had my surgery at this location and I couldn't be more happier. From the surgeon to the front desk, everyone is professional and kind. My surgery was a success. Amanda is very kind, sweet and always going extra mile to make patients comfortable. I would recommend anyone to visit this center. Thank you again Huguette K read more

When you go for your consult and exam your may not qualify for LASIK due to your eye lens shape, and you will need to get PRK for correction. PRK is very different as far as recovery than LASIK, I have been in pain and irritation for weeks since the procedure and my vision is still not good. I was told this was "part of the process". I was disturbed that they failed to mentioned any this prior to surgery. It has affected my job and quality of life. I would not recommend this provider. read more

It has been 1 year since my procedure (PRK) was done. I am very disapointed and upset on the outcome. I had lasik about 11 years ago and it was wonderful. I decided to go to an optometrist about 2 years ago due to deteriorating eyesight and age. I was fitted with progressives, which were good. One year after that I decided to consult Lasik Vision Institute to see if I can get lasik once again. The consultation went good. They were all very nice. The bad news was that I could not get the lasik again due to the fact I had it once before, they had another solution they suggested PRK. They convinced me to go this way, with the knowledge that I would see like before, the only exception would be that I would need reading glasses for reading up close. I was good with that. The procedure was more painful than the LASIK, it took way longer to recuperate then they had said it would. I took a few days off but that was not enough. I was in pain and discomfort for at least 2 weeks. My eyes were gritty and blury for at least 3 months. I did go to everyone of my after care appointments and everytime i told them about my eyes they would say "It could take about 3 months" after 3 months they would say "yes it can take 6 months"" after my six month's they said "it can take up to 9 month's after that I received a call from surgeon saying " it can take up to a year" lnoe it's been more than a year and still reliant on my glasses in my office. If I would have know this I would gave never got the procedure. I am still paying for something that I didn't get. I am very upset. I will not do it again to fix this. That was not a good experience. I am forced to go get glasses again. As per Mr Potter they will not give any refunds for surgery, even if they led me to believe I would only need glasses for reading, even if they lied to me, he doesn't know he wasn't there. This is what he told me in a phone conversation. Goes to show companies are only in it for the money.. I would not ever go here or would I ever recommend them to anyone. read more

I should give zero stars! I had the surgery and had extreme pain during the procedure. My vision has not improved! The office staff was very nice, however. They said that I would probably need to have it done a second time. After the horrible pain from the first procedure, I decided not to have it done again. Folks, these are your eyes! I seriously think that it would be better to just wear glasses than go through the pain that I went through with no results! read more

I was absolutely terrified to get my Lasik done but this team made me feel so welcomed and cared for! Dr. Krona was beyond amazing, very knowledgeable and easily the coolest! Dr. Clark was great during surgery and let me know every step he was doing which helped keep me calm! I would recommend this team to everyone! read more