I've had great experiences at the lobster shack in the past, but unfortunately not today. I ordered 3 hot rolls & 2 fries. When I got there no one was up front. I said "hello?" Several times with no response, and called the store 5 times to see if they'd come up front since the phone was ringing. Nothing. Finally I saw the two women through the window. They didn't even apologize when they came up front, I had been standing there for a while. I got home, opened the lobster rolls and was severely disappointed. I paid about $3.50 for the worlds smallest fries portion, nothing like how it's been in the past. Sad. I was also looking forward to the small thing of coleslaw that we've always been given in the past, it was no where to be found. The store was dirty, the staff was rude and unprofessional, and the food was subpar for $40 a roll. Do better. read more

The Lobster Shack - Smallest fry portion in the world - Seafood Near Me - Westport, Connecticut

The lobster was worth the hour drive! Great service. Great drinks. Staff was friendly and the NCAA games were on the TV. Will be back.

Disappointing at best. The roll wasn't cut correctly so the little bit of lobster didn't stay in the roll.

Went for happy hour got a couple drinks, lobster sliders and clam chowder(the chowder was amazing). Service was very good. Bartenders were very busy but still very kind and getting to everyone as fast as they could. read more

The Lobster Shack - Seafood Near Me - Westport, Connecticut

Finally found a place with tender and not rubbery lobster. I arrived about 30min before they opened, but they took my order anyway. The Lobster Roll was served with melted butter along with what was poured over it. Then a side of coleslaw. I will have to say that this was the best place that I had eaten at in southwestern Connecticut. It's on my list to visit again. read more

Great lobster roll. We got a side of lobster bisque for dipping too that was delicious. Gluten free rolls were available which was great.

Absolutely loved my Compo lobster roll and my boyfriend love his buttery traditional lobster roll. I couldn't get over the size! They are priced very fairly. The old bay fries, cole slaw and the side salad with a tangy vinegar dressy was fresh and crisp. The drink options were plentiful- a Pinot Grigio for me and a boylans root beer for him. We even placed an order to take home for the others so they could enjoy this great lobster shack! read more

The Lobster Shack - So good! - Seafood Near Me - Westport, Connecticut

Pathetic lobster roll - so little lobster for $30 plus dollars. Would try somewhere else . Pathetic tiny fish and chips for &28.

Amazing lobster rolls. The lobster was cooked perfectly. It was buttery, tender and they gave a good portion. It was also priced well. I had a lobster roll twice the price for less than half the quality I got here, the night before. The lobster rolls are well worth the wait ( there was a slightly long wait even though I was the only customer in the shop). It was so good though, I went back for another the following day. It did not disappoint. Kudos for the consistency. read more

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Lobster Shack is part of a larger restaurant in Westport (Rizzutos). Don't be put off when you drive up and see a larger restaurant with a large (and really cool) outdoor presence. Why five stars for a Lobster roll? Two reasons: 1) The food - my lobster roll was exceptional. It was made with a very fresh roll. The melted butter was also very high quality (salted). And the lobster was not frozen or what they had lying around. It was absolutely fresh and top quality. So the quality for the roll was 10 out of 10 easily. The fries were crisp (and they did fall over in the bag they gave me) and were a very positive add-on to the meal. The roll was absolutely worth $30 plus. Anyone that thinks a roll like this should be less money isn't paying attention to the time of year and the cost of the raw materials, which were 100% fresh and very well prepared (I had a Connecticut type of roll which is served warm). 2) The lady that took my order was wonderful. She had a substantial amount of body art (tats). Why wonderful? Well, she was kind and extremely nice for a customer that was ordering just take-out. And one really important thing: she was extremely thorough and made sure my order was exactly what I wanted (both during the ordering process and delivery to me). That level of professionalism in a carry out order tells me that I am 100% going back to Rizzutos for dinner as well as Lobster Shack. She did a fantastic job. Oh yes, every staffer that came in from Rizzutos also said hello to me and acknowledges my presence. Again, this goes miles for service and I know I appreciated it. Lobster Shack is not close to my home. I live at least 20 minutes away. Will I go back? Yes, absolutely. The service is outstanding and the rolls are spot on. read more

Hmmmm lobster roll was good.. traveled far away for this.. but for the price.. it is what it is, glad I only ordered one, ordered one roll and a bottle of water for $38. Should have I ordered the whole lobster instead? Just wanted to taste their lobster roll... I'll still go to Maine for great lobsters!! The bun was thick... so thank you for that, made me feel full read more

The Lobster Shack - Warm Lobster Roll - Seafood Near Me - Westport, Connecticut

First time at lobster shack for a take out lobster One of the only places that actually does a take out lobster and not only lobster rolls Outstanding Maine lobster with really friendly service Prices have gone up a lot in the last few years unfortunately However, delicious lobster can't be beat Will go again this summer read more

A very good lobster roll. Not a lobster salad roll, but all claw meat chunks (which is fine with me although I like both). Good amount of meat for the price. Only complaint is it is completely soaked in Mayo, a lighter touch of mayo would be nice. Very nice and friendly staff. read more

My boyfriend's brother said that I couldn't miss out on the best lobster roll in Westport, and he was right. We ordered this for takeout the other night. I ordered the hot lobster roll, and I loved it. The drawn butter on the side was a nice touch. The bun also melted in my mouth as soon as I took a bite. My only complaint about the roll is the portion. For an East Coast lobster roll I was expecting more lobster meat. We also ordered a large portion of fries, which were good but they could've had more seasoning. Since we're usually in Westport once a year this will definitely be an annual stop. read more

The Lobster Shack - Hot Lobster Roll - Seafood Near Me - Westport, Connecticut

First time at lobster shack for a take out lobster One of the only places that actually does a take out lobster and not only lobster rolls Outstanding Maine lobster with really friendly service Well priced and delicious lobster Will go again and Often for summer read more

Best lobster roll I ever had. We'll be back soon. Best lobster roll I ever had. We'll be back soon. Best lobster roll I ever had. We'll be back soon. Best lobster roll I ever had. We'll be back soon. read more

I was in the mood for a lobster roll and I decided to try this place. I ordered two of the hot butter rolls without looking at the price. The girl who was very nice said that will be $57 and change. She then asked me if I wanted fries or coleslaw. I said I did but didn't think I could afford them. She asked if I wanted a receipt and I said no I didn't want to be reminded of the price. Anyway, I took the rolls home expecting to find that they were not worth it but I was mistaken! The rolls were excellent, the lobster was perfectly cooked and there was a generous portion. As hard as I tried I could not find anything to complain about including the price. Well done Lobster Shack!!! read more

I was all set on getting a lobster roll. Price was $33.00. So, I decided on Steakhouse burger . I was surprised it had a smokey taste which was very good and topped it off with a Whalers ale from Rhode Island . Some prices were average with the times. The server was good and very friendly. Over-all it was not a bad place . read more

Seriously the best lobster roll I've ever had! You will not be disappointed. The lobster and rolls are very fresh, and the service is impeccable. A must have for all this summer! read more

First and foremost, I'd like to say if it weren't for a coworker and friend of mine, I wouldn't have known about this place. I live in Queens, NY and happen to be working in Westport, CT for a while now. Let's call my coworker....um.....Joe "The Godfather" Mason. Joe is a foodie, just like myself, so I take his recommendations and criticism of food very serious. He told me about this beyond incredible lobster roll from The Lobster Shack. According to The Godfather, it was the best he has ever had. He set the bar extremely high, but I had no idea what to expect. I called my order in, and patiently waited for the lobster roll. They brought out my roll and I sat down to inspect. Just with the looks alone, it was beautiful. A little piece of heaven with warm lobster stuffed on top of some lettuce and a perfectly toasted lightly buttered brioche bun. They give a small side of Cole slaw and some extra warm butter, honestly the lobster roll doesn't need it, but come on!!! Who doesn't put extra butter on when you get it. The Lobster Shack definitely did not skip out on the lobster. HUGE pieces of lobster meat, fresh and warm. Best part of the entire thing, it is fresh lobster, fresh, REAL lobster. It wasn't fishy at all, and after finishing the lobster roll, it wasn't overly filling. You felt satisfied with the portion given without the fishy taste in your mouth. At $24 per roll, it is definitely worth it and a must get when in Westport. I am working in Westport for a few more weeks, the lobster shack will see me again without a doubt. I highly recommend it!!! Thanks Mister Moop!!!!! read more

The Lobster Shack - Lobster Roll (Warm), butter sauce and a side of fries (does not come with the roll). - Seafood Near Me - Westport, Connecticut

Ordered : Maine cold lobster roll and a warm CT Lobster roll. I really wanted these rolls to be great at $18.00 per roll ; however, rather disappointed. Lobster meat to bun ratio way off. While the bun was toasted , it was cut much to thick to the proportion of lobster meat which was included. Making for a very skimpy lobster meat filling and chewing on a doughy roll. I could not differentiate between the warm roll with butter and the Maine cold lobster with mayo?? Lobster meat some how had zero taste ; was just very bland. Service needs improvement as well - ordered and waited 15 minutes for the waitstaff to realize that the kitchen had sent our order out and it sat on the counter for nearly ten minutes before we were given the bag. Btw, there was only one other customer in the store at the time and three people behind the counter- how do you confuse or forget the order? read more

Holy cow. Fresh, sweet lobster meat with rich and yummy mac n cheese! I may have found heaven in a bun. Cute location which is primarily for takeout, but there is some seating outdoors! Definitely recommend read more

The Lobster Shack - Mac n cheese lobster roll! Unbelievable - Seafood Near Me - Westport, Connecticut

The lobster rolls were good. We ordered the CT version with the warm butter. I found the amount of lobster meat in the roll to be comparable to that in other local rolls we've recently had. The lobster was warm, not cold like another reviewer's. The only complaint I have is that the service was slow. The girls behind the counter seemed confused and a little lethargic. read more

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After a problem with some employees that led to us not dining here, and a subsequent Yelp review, I am very happy to say that the owner of The Lobster Shack immediately reached out to me. He is very much interested in keeping a high level of customer service, and graciously invited us to give his restaurant a second chance. We certainly will do so in the near future, as friends highly recommended this place to us. Their comments were "the lobster rolls are as good or better as you'll get, even in a Maine seafood shack". That is high praise, indeed! read more

Great lobster rolls! Lots of large chunks of meat. Can't wait to go again! Easy parking read more

The Lobster Shack - Seafood Near Me - Westport, Connecticut

Excellent place for a take-out Lobster roll. The quality is top notch...Fresh Lobster, Great bun *(most places use a crap bun...not here...were talkin buttered toasted brioche...and it makes a big difference). Nice service as well! Dropped a star for prices...My order was two Lobster rolls and one order of small fries = $57. By the time I give a tip we are spending some money here! read more

I don't know what these low ratings are about. We just had an amazing take out meal. Lobster rolls were warm, the buns were grilled and buttery, and the Boston lettuce was the perfect simple accompaniment. Cole slaw that came with was fantastic too. Lastly, the fries, with old bay seasoning traveled well, and were delicious from start to finish. Even the guy at the counter was friendly and helpful. A+ all around. read more

Stopped in for lunch on a Saturday, cannot resist a lobster roll! The price is fair, maybe higher than I would want to pay, but totally worth it. The brioche bun sets it apart from other rolls I've had- and there was a good amount of fresh lobster as well! I'd definitely go back! read more

We ordered 2 regular size lobster rolls and one of the big ones. The roll is delectable, but the lobster salad has too much celery. Their lobster rolls would be perfect if they held back at least 1/2 the celery. read more

Well, used pick up a couple rolls with mom for a waterside lunch. Will no longer. Discovered better service & better rolls at Lobster Craft on post rd in Fairfield. Tried ordering the usual pair of rolls & no one was at the counter. A young woman was watching the soccer game on the big tv. I think she worked there? I waited & said hello. She looked at me then turned back to the tv. Waited a few more moments, another "hello". Nothing. Went to find manager in main dining room, bar tender said they are not there. That's it done with this take out spot. Made a great discovery with Lobster Craft instead. Being Lobster rolls are not a cheap lunch, you would think a little more effort would be made for customer service. read more

So I heard this lobster shack was awesome. Ok yes it was but I was in shock of the lobster Mac n cheese. All pasta n half a lobster for $28 was pretty expensive. Not worth it the cheese sauce has no taste. The mozzarella stick didn't like. It would be my last. Thank you. Rather go to cape code or city island read more

I decided to update my review since a staff member commented on my original one, suggesting that I confused her spot with a different place. Well, no. I did write the review in their off season, but that's just when I got around to it. (Yelp suggests you make reviews to places you've looked up in the past, whether they are open or not.) I will stick to my original feelings about this place, and I see that they have been corroborated by other recent visitors. I'm not the only one who thought that their chewy, plain, skimpy lobster roll left much to be desired! read more

I came here over the summer and tried their warm lobster roll. Absolutely delicious! I thought it was fairly priced for the amount of lobster meat that came inside (a lot of places charge more for less). I wish they could be open all year round read more

Seriously? Where's the lobster for 40 bucks? Everyone know the best place in CT for lobster rolls is the real Lobster Shack. They moved from Branford to East Haven. Stay away from this ripoff place. One time was enough for me read more

I tried the Lobster Shack this week for the first time and I was not disappointed! I ordered the hot lobster roll and a cup of clam chowder and it was so fresh and delicious. I can't wait to return! read more

Have been going back since this place opened. Lobster roll and filet sandwich are favorites. Great for takeout.

Love love love this place..Big chunks of lobster meat, warm buttered roll is the perfect size. Fast friendly service, summer to go read more

I'm not sure why there are mixed reviews, but I just went there and had hands down the best lobster roll I've had in this area! So much meat, they didn't skimp at all. Normally I don't eat the rolls but I couldn't help myself with this one, the toasted brioche bun was delicious! Definitely will be back very soon. read more

The Lobster Shack - Seafood Near Me - Westport, Connecticut

Great fresh tasting lobster meat Loved it! This place has a great atmosphere with the vintage feel and the food is awesome. I've had three lobster rolls so far and will be back! read more

After being very excited to try this place, I was very disappointed. I was looking forward to a good fish sandwich and it was very lackluster. The restaurant was empty and there's only 2 tables inside to eat at. It's mainly a take out place. read more