The number one thing that draws me to a casino is the great tasting food, the buffet and great customer service. My choice of game would be the craps table and the slots. Last night was my first time at the Lodge game area. It is bright and very air conditioned cool. I was there with a friend, who asked I spot him, meaning to help him suggest plays/good players, to cash him out and to help him exit out. I hate spotting this friend because in agreeing to do so, the agreement to exit out early, never happens and his luck ran out a little after 4am. giving back some $$$, to another casino, not to the Lodge. The Lodge Casino is beautiful, the food is great but, the game area, is full of employee vulcher's. They will send in distractions, the waitresses being one and table players. They had one player removed from the table for being too intoxicated who was on fire along with his friend, who they also tried to remove. But he must of knew what was going on because he did not once, look over there way and continued to play and win. Funny because at the end of the table, there was a seemingly drunk couple who was never removed from the table but when they left the table, seeing them on the way to the bathroom, they were were not acting intoxicated, loud and crazy as they were at the table. Not that anyone was paying attention to them but the guy who won quite a bit next to them, who was smart enough to walk away and cash out. I suggest if you play at the Lodge craps table. Ignore all the distractions they may send your way, the waitresses and employee table players. "Importantly" SPEAK UP & Watch your deals or dealers may not place them. If you ever had a negative experience at the Lodge while winning, I highly suggest you return to play. Wanted to mention the dealer I absolute enjoyed, was the blond named Kristy? I can't remember if that was her name but she was not only funny, I loved she "repeated every bet placed loud enough" to where every deal was heard. Winnings. We walked away with a good amount. read more

I play Texas Hold 'Em, both cash games and tournaments. I've played at several poker rooms in Black Hawk. Recent changes have brought me back to the Lodge. They have increased their comp pay-out for cash games, to double what everyone else pays! They also give the option of a cash payout (that also beats the others). Recent changes to their tournament structure is the option of a re-buy and an add-on, for every tournament they run. The re-buy is cheap, AND they now take NO rake on the initial buy-in for all the tournaments. Every dollar of the initial buy-in goes straight to player payout!! I also like the location of their poker room, as it lets in more light than most of the other poker rooms I play at. Looks to me like the Lodge is really trying to get more players. I like this effort! read more

This review is for the Season's Buffet at the casino. It was getting late on a Sunday night. I suppose I have spent to much time at casinos in Vegas, because I did not think all the dining options in Blackhawk to be pretty much over by 10pm. I have Celiac Disease and have to be very selective as to what and where I dine when not at home. First off, I need an establishment that understands that it is not just a mere allergy, but a life threatening disease and the actions of kitchen staff must treat preparation as such. I asked the cashier if they had an Allergy Book/menu as most restaurants now days do. She said, no and asked why I needed it. So she called the Chef and told him I have CD and asked him to come out. Generally, I know what I can and can not eat, yet sometimes there is an issues as simple as does the spices have wheat in it. Before we reached a table, the Chef was there to meet me.THE CHEF WALKED ME THROUGH THE BUFFET, EXPLAINING PREPARATION AND INGREDIENTS OF ANY DISH IN QUESTION. That is CUSTOMER SERVICE! Of course my selection was limited, but satisfying. I did not get his name, but I thank him for his care and concern. I also thank the cashier. She took my inquiry seriously and had excellent follow through. As for the foods I could eat... they were fair, but filling. I wish places would include labeling as to the health issue ingredients included in items. That would have made it even better. read more

The Lodge had their entire floor of video machines go down and after over an hour of waiting for $28.50 I asked if they could take a copy of my ID phone number and let me know when they would be willing to pay me back for my money. I was told that I would have to continue to wait if I wanted my money. I then asked if they would be willing to at least donate the money to charity if I left and I was told no it would go to the house. Screw this place at least offer solutions after over an hour of waiting. Unacceptable and disgusting business practices. The place should face at minimum massive fines for terrible business practices. read more

The Lodge Casino - Worst service in Blackhawk wait over and hour because their machines go down. - Casinos Near Me - Black Hawk, Colorado

Used to really like The Lodge to play cards and slots. Used to be one of my mainstays, but no more. Went there last night as I convinced some friends and family to go after the Isle. I wanted to play Pai Gow one of my favorites that only they have. Went to a table to be told it was a $50 minimum! Are you kidding me? They told me the cheaper table was next door $25 minimum. Who do you guys think you are Vegas? Now I am known to gamble quite a bit and Vegas sends me offers frequently, but that is ridiculous. Then while playing at the "cheaper" table this dealer was completely rude to me. She was more interested in talking to the whale next door as was the pit boss and the casino host to hold the game up for the rest of us because he was complaining that he was not treated as well there as opposed to his other casino which allegedly took him on cruises and gave him $4,000 in Amex vouchers. In addition most everyone at the table was using their phones calling people or texting. When was that rule changed? Overall my experience was terrible and even though they have my favorite game I won't be going back there. Maybe I can convince The Isle to have Pai Gow? read more

Usually our service at The Lodge has been impeccable, yet this trip was enough to make us not return. The serving staff consistently ignored us while we were using the machines and rudely berated us for requesting drinks while we gambled when we happened to grab their attention. We were then, with a judgement found in middle school classrooms, looked up and down at the bar and told classlesly that we had not in fact been gambling and threatened with a hefty bill for our drinks. This was outrageous as we were gambling our hard earned paychecks throughout the casino for over two hours. We were met with nothing but contempt and rudeness by each server and bartender as well as entering without question or having our temperature taken. I am appalled by our treatment and service and have zero plans to return in the future and every intention of letting people know to avoid this casino when visiting Blackhawk. read more

This morning I went into the Lodge just like I had any other morning, it had become somewhat a normal thing to go in and play a machine or two. Only something was off about this morning. I had the feeling I was being followed around the casino, so I decided to see if it were true. I walked towards the stairs as if to go out of the casino, but i suddenly stopped To get myself a cup of coffee and see if there was someone following me. As I stopped 4 people were right on my heels. So the feeling was true I was being followed around the casino for no reason. Now if this is the way they are going to greet their guests And make them feel comfortable while gambling on their machines. Then I will no longer be a part of that casino. I have looked on their website to find some way to get ahold of a higher up. They have no resources whatsoever on their website to contact anyone about a complaint. read more

Was just passing through the casino on the way back to Denver and decided to check out the hotel. There are multiple 21+ signs throughout the hotels reminding everyone coming into the casino that you need to be at least 21 years old before you can step into the casino. Did I miss a memo that you can be in the casinos in you are under 21 y/o? The ground floor from the streets have some slot machines and majority of the gambling actions are on the 2nd floor where you can take the stairs or the elevator. On this floor, it's all the gambling actions you can find from table games to more slot machines. I didn't spend a lot of time on this floor because I'm really not into gambling myself. But overall experience was good. The hotel does offer free valet service so you can just go and enjoying the gambling sense and leave the parking to the casino staff. read more

Overnight stay was excellent, spacious room and beautiful bathroom area with great shower. Staff could not be nicer. Internet was off and on, which surprised me. Great stay and highly recommended! read more

I really like going to Black Hawk. Every month or so, we pack up for a good weekend in the mtns. I've been going to The Lodge for a bit, I used to enjoy the Black Jack Tables, and my girlfriend loves the slots. But, it's gone down"hill" recently. I walked up to the bar since I hadn't seen a waitress in a while. THe bartender said, "what do you want?" No greeting, nothing friendly, just "what do you want?" He gave me the smallest gin gimlet I've ever seen. When I commented, he said, "It's free..." Unpleasant. Aside from that, the food in the buffet is not good and the staff's looking a little rundown. Time to find a new favorite! read more

The casino is amazing we love coming. The buffet is good, staff is friendly. Recently they put in a fortune cup derby. My boyfriend and I were ecstatic because we are from Las Vegas. The first casino to have one in Colorado. We were hooked coming up 2 to 3 nights a week to play a two dollar minimum. Then it broke. They said they were going to get it fixed. They did but they also raised the minimum bet to 4 dollars and the new format sucks. Hard to read. Then you start to realize damn before at 2 dollars I could at least break even, especially when the lowest horses pay 1.7 or 2.3 add it up. So now we decided it's not worth paying to watch our money go down the toilet when we can't break even. You must now hope you pick the horses that come in first or the quinella to win. Boo. I would recommend this game to anyone so much fun but not in Colorado, with a 4 dollar minimum bet. You might as well max a machine or add a dollar and play blackjack for 5 dollars a hand. Your odds would be better. Lodge really messed this one up getting greedy gets you no where. This machine will now set empty once people figure this out. read more

$25 dinner buffet and 30 minute wait. Worst buffet experience ever. I know buffet food is never the best but for $25, I expected much more. The chicken was under cooked, hope I don't get sick. The crab had a yellow color to them I should have known just by looking at then they were over cooked. Even the cookies were over cooked. Best thing there was the soft serve frozen yogurt. read more

The Lodge Casino - Lodge casino season buffet uncooked chicken and over cooked crab - Casinos Near Me - Black Hawk, Colorado

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Love love love this place!! Not only is the staff super helpful the slots are amazing and a good mix of different slots and by far the BEST BUFFET IN BLACK HAWK!! Great place next time I go I will be Staying here. read more

Have been there a few times. Love the food but NO GOOD SERVICE. I watched our server sit on her phone and text for 35 min before she came out to remove 2 plates and go right back to her phone. Only when we were getting ready to leave did she try and run over. NO TIP!! People had to ask the host for refills!! WORST SERVICE IN BLACKHAWK but good food. read more

The Buffett service was great. The whole casino experience is very regal from the floor, service, and decor. This is my first choice every time. read more

I loving playing here, but just have a hard time with there being no place in Black Hawk where a Breast Feeding mother can pump in privacy. After spending 40 minutes looking for somewhere to pump with the help of the hotel staff I was informed that there was a Lactation room, but come to find out it was for employees only. I hope this is something that you can fix because until then myself and my family will no longer be heading up to this casino or any other. Which is a shame since all of my family loves to gamble. Please help making this easier on breast feeding mothers we deserve to have a good time out and to have somewhere to pump takes a lot of stress off of us. read more

Out of all the casinos in Black Hawk, this by far is the worst. I reluctantly returned to this casino although I vowed never to return after receiving almost I would describe as a smart a$# treatment the last time I was there. The staff is abysmal. Poor service, unfriendly bar staff and terrible dealers. Oh and its NOT professional to openly scold dealers in front of customers.. It makes them feel uncomfortable, but you'd think that would be covered in casino training day number 1.. Its amazing how you can treat people and still stay in business, especially when your a casino in this economy. Even with limited options, there are still plenty of other gambling options in Black Hawk, I would steer clear of this joke of a casino. It's a shame b/c in the interior of this place is pretty cool. Too bad. read more

My boyfriend and I were celebrating my birthday at Black Hawk and were having a ton of fun playing craps and WINNING, so in very good spirits, then along came a particular dealer. She was condescending and snide, which was completely unnecessary. I didn't catch her name, but she was probably 50 something with blonde hair and bangs. Her negative vibes and horrible attitude put a damper on our fun along with a few other ladies next to us that left when she began being rude. We would have stayed there and played because like I said, we were ahead, but she absolutely ruined our good moods. We took our money elsewhere. We won't be back. Casinos are abundant and it's competitive up there. Customer service is important and she ruined it for the whole establishment in our eyes. read more

I really liked the Lodge. It was much better that the Isle of Capri, where we went a year or so ago. The rooms were clean and comfortable. And I really liked the buffet. I wasn't expecting much, especially since we got vouchers for the buffet. (Tip: if you sign up for the newsletter at their web site, they send you a coupon for a free buffet. Also, I don't know if this is temporary promotion, but if you sign up and get a hundred points on your Winner's Club card, they'll give you another free buffet voucher.) The dinner buffet had crab legs, raw oysters, peel-and-eat shrimp, a meat carving station (my husband loved the lamb), a pasta station, and a lot of other good stuff (including a dessert bar). I really liked it, but everything tastes better when it's free! The only downside was that, as someone else said, they had to refill items often. It didn't help that there were people literally piling as many crab legs or oysters on one plate as humanly possible and leaving very little for anyone else. As for the gambling, I thought the options were good, but I stick to the slot machines and video poker, so I don't know how great it would be for serious gamblers. But, overall, I really had a good time. I'll definitely stay here if I go back. read more

The buffet food was pretty similar to your run of the mill chains, nothing had a ton of spice or flavor. The buffet was pretty small and it didn't have the heaping amounts of food like many other buffets. This was good and bad because it ensured that some of it was fresh, but at the same time it took a little longer because they were constantly refilling. They had a chocolate fountain which was manned by a lady standing behind glass pane with various stuff to dip in it. The "dark chocolate" in the chocolate fountain was semi-chocolate looking but not anywhere near dark. The fruit and kinda soggy cookies dipped in the mud were semi-edible but there was so much oil in the chocolate that it never set. Woudl have given the buffet two stars, but our waitress was uber-friendly, they offered lemonade with real lemons, and the crab was really tasty. For the food being the quality it was, the crab meat was firm and not really old-fish tasting. read more

We stayed at The Lodge last weekend and couldn't have had a greater time! We had a great dinner at the steakhouse, a lot of fun in the casino, a nice nights sleep at their hotel and then a very well valued breakfast at their buffet. We spent most of our time at the craps tables and found the dealers to be very friendly. It was so convienent to be able to go right upstairs to our room after playing in the casino and found the rooms to be nicely updated. read more

Great hotel, casino, and staff! Myself and 4 others visited Black Hawk a couple weeks ago on our way up to the mountains from Denver and had a great time. The hotel was easy to find as well as valet which was quick, convenient, and included. We settled into our rooms which were spacious and attached to each other, then went to the White Buffalo Grill for an amazing dinner! While they have great steaks I went for the chicken Marsala and it was AMAZING... not to mention the accompaniments that came with it... very difficult decision as there were many great options to choose from! Our waiter (I believe his name was Steve) was super friendly and personable. The rest of the night (and quick couple rolls in the morning) was mostly spent at the Craps table. Great atmosphere, dealers, and servers. Highly recommend The Lodge Casino for great service and atmosphere! read more

Horrible place to play, throw hundreds in the door and walk down the street and you'll feel better about it. $150 in 10 minutes maybe 5 very small wins read more

I go to casinos to play the tables. Mainly Pai gow or black jack are my games of choice. Spent 5 hours in Black Hawk and never found a table for under $15 that I could get on and the Roulette was also $15. These casinos for some reason think they are all too high end for normal players. I stood watching many dealers and by far the dealers at the Lodge were the biggest D-bags at least at the four casinos we visited. Won't be wasting my time at The Lodge read more

Stayed 2 nights in early June 2019. Our first visit to the area. Chose The Lodge based on reviews and was not disappointed. On the phone and in person, the gentlemen at the front desk were great. (They had the same first name...Steve maybe?) Got a nice military rate. Room was nice, bathroom and shower beautiful! Nice products. Liked the free buffet for checking out early. While we didn't win gambling at The Lodge, we won elsewhere, and if we return to Blackhawk we would stay there again! read more

I review based from many people said to me over last few month. Place is ok. play there before. never stay @ their hotel. Poker room was great until all those host treat people such an ass. Because the bad beat was reaching higher number in the city. Place get crowded. Their service was teribble. Hopely their service getting better after. Buffet food was ok. read more

This is the only casino that has pai gow table. We visited during a business trip to Denver. Played there for a while until they changed to a 3rd dealer, I believed his name was David. He decided to card me just bc he wanted to know my age. I refused bc I knew his intention plus I hv a 21+ bracelet from different casino and I told him I've been carded by the previous dealer. He decided to call the pit boss, just to make his point that he has the right to card me. Very rude, what's the point of doing this since the dealers make $ from tips and they don't share tips among dealers. I left afterwards n will never go back! read more

The Lodge is my favorite casino in BH. They reward you for coming back; it's easy to rack up points and everyone remembers your face, if not your name and treat you like family. I don't always win here but I always have a great time. The buffet is one of the better ones in BH. The White Buffalo Grill is your better bet, consistently solid service and way better food. read more

Most blah buffet I've been too. Prime rib is excellent, but the rest is just blah. A good majority of the food is under the heat lamps too long. Grabbed a chicken fried steak and when I put it on my plate is clinked like a bone was dropped there. Tried cutting into it, and it was hard as a rock. The eggs had the consistency of your standard powdered eggs that many will remember from field meals. Honestly, the only way I'll ever go back is if I earn enough points gambling that the meal is comped. read more

The Lodge offers lots of machines and table games for any casino-goer. The poker room is the nicest in Black Hawk; unfortunately, the quality of players does not match. If you like playing poker, than try the tourneys or tables elsewhere. If you like playing craps on a poker table, then try the 5-5 tables. The drink service is a little slow in the poker room which is my only gripe with the service. Otherwise, the dealers are excellent and friendly, and the staff is for the most part very cordial. Still, the Lodge remains one of Black Hawk's premier casinos and hopefully with the increasing limits will make it's poker room more fun to play at. read more

Ridiculous restrictions. Can only eat in the buffet on a Sat. If you are a "special member," but they have no problem taking your money in the slots and of course the super high end Buffalo House or whatever restaurant is open. You're just at so much more risk eating in the buffet that only the special people are safe enough to eat here. On top of this, I had some mask gestapo walk up to me while standing at a machine with my wife drinking out of my straw and he tells me I need my mask on literally five seconds between taking sips. So are you going to start standing there with a stop watch timing people???! Pass on this casino. I'll never be back and will take my money to the many other choices. Disgusting liberal government dreamt up COVID-19 rules. If anyone is that scared to catch it, why would they go to a public place like a casino? I'm not responsible for everyone else's health and you're not responsible for mine! Just landed at the Buffalo Rose in Golden and no problem getting right in. Place is packed and great environment so I'll drop a couple bills here instead. read more

On a trip from Denver to Provo we took a "short" detour to black hawk to gamble somewhere we've never been before. It's a great casino and even though it left us broke, we'll be be back to win our funds all back. Great little place! read more

A good place to stay if you need to rest up for a night. Everything in town is related to a casino so if you're into that great, if not the scenery is beautiful. The staff was nice and helpful. Some of their guests can get a little noisy at night which can keep you up. Overall is was good experience. read more

Love the Lodge!!! Best place to gamble, they have roulette which is my favorite. I can play $40 for hours of entertainment. Plus they have all you can eat crab legs for dinner. This place is AWESOME!!! read more

My daughter and I had dinner here last night All you can eat crab legs and a wide variety of other foods as well. It was not crowded being a weeknight. Food was great service was good to. I highly recommend this place. Prices were cheaper than some other places that also serve crab legs. I am giving it 5 stars for the price, quality, and the overall dining experience. I will go back! read more

The Lodge is my 2nd choice in town behind Ameristar. The beds, showers, amenities are nice, clean, and mostly updated. Great access to lots of food choices both at the lodge and across the street at ameristar. read more

This 5 star rating is for some of the employees in the Season Buffet especially Maggie the cashier She will do her best to help with a smile on her face in spite of the heavy traffic of people waiting in line to get into the buffet . Thank you Maggie . The rating for the Lodge Casino is considerably lower .. read more

The poker room at the Lodge has gotten better over the years. There is good action on weekend evenings, the dealers are nice, and you can buy into the 1/2 game for only $40, which I love. They always have free chili and some other kind of soup that is good, and the bloody mary I had when I was playing was better than average. read more

Nice hotel and casino. But nothing to special. The white buffalo grill was really good if your looking to treat your self. There was some empty tables on sat if looking to play a table game. Only really complaint was parking. After staying night here and Ameristar. Stay at Ameristar! read more

Casinos and hotels in Blackhawk are certainly nothing to ride home about in comparison to others founds in Las Vegas, L.A. or Atlantic City. Of all of them, Lodge Casino is certainly one of the larger and upscale ones in the city. Best if visited on a Friday or Saturday night, the Craps tables and Poker Room are both great and consistently staffed with very friendly and knowledgeable staff members! Goo luck. read more