I met my cousin at the monarch casino for a few days of fun and boy was it…read more Our room was lovely and we had fun gambling. We ate at several restaurants in the casino each very good. The pool area on the roof is pretty fantastic w an outdoor hot tub where you can see the surrounding mountains. The place was clean and smoke free. We're already planning our next visit.

this is normally my go to spot until recently. my husband and i experienced the worst service ever…read more be aware of new scam from this casino! while staying here, we went to bed at midnight, woke up, showered, and left before check out. next thing we knew a $900 charge was posted on my husband's card. we had no idea what the reason was. we tried to get a hold of a manger but kept getting the run around and needing to leave messages that were not returned in a timely manner. all to find out that we apparently broke their tv. worst part is we got no notification of the charge or itemized statement. no proof of broken tv or how we broke it. nothing! please be aware when you are staying here. document everything and record your rooms condition or you may get charge for nothing. to think we spend our hard earn money here and for them to take more out of us. as a casino who is already making a tons of money and needing to resort to scams like this is insane!! beware!!

Cashier/Card service people are very unprofessional and rude. I was there for a new card, the…read moreolder short hair lady would not even take my license from my hand when I tried to give it to her, she insisted I just put it on the counter and she took it from there. Please, find friendly qualified humans beings that makes everyone feel welcome. The lady was an older, short hair, and rude woman. I was in her presence around 4:30pm friday. Dinner was good, drink server was attentive, only problem was thIs cashier/card woman.

Worst casino I've had the displeasure of spending my money on. My boyfriend and I typically stick…read morewith the smaller casinos: Saratoga, Red Dolly, etc., But since we often stay at lady lucky we pass by the lodge all the time. I always wondered how it was. I no longer wonder. The staff is absolutely deplorable. They seemed to have some bias against my boyfriend who is a white male and I - a black woman. We checked out the lower level and then hopped on a couple machines on the upper before deciding to leave. There was hardly anyone there but we did notice a security guy sort of lurking. He hopped on his radio and before we knew it we were ambushed by a floor manager and security telling us to leave due to being "intoxicated " and that it's against the law to gamble while intoxicated. I was shocked to say the least. I had 4 inch platform heels on and we were quietly enjoying ourselves not bothering a soul. It's insane how rude they were with telling us to finish our drink and leave. Absolutely disgusting racist behavior. I will never ever recommend this casino. EVER. Stay away.

This is my to go casino! Staff is very friendly. Clean casino, bathrooms. It's not over packed…read morewhere u can't move around, it's just right. My only complaint is the restaurant on 3rd floor needs later hours. And the lady in the front behind the desk at the restraunt is rude but I'm still giving 5 stars because I enjoy the atmosphere and ppl are very friendly! Coffee always hot all u can drink and soda! Food is also great!

All I can say is, YUCK!!!…read more No care or concern by the City to allow driving to the upper road to access the top of the property; road closed, snowed in... wow... first time I've ever seen that. The place... SMELLS... inside the elevator, the main floor, the restaurant... the gaming floor... are you kidding me... YUCK! Don't you people know how to clean your building and restrooms... obviously NOT! GROSS!!! I walked around the floor at this casino and their other two properties; Golden Gulch... TOTAL GROSS OUT OVER THERE and if you're not a local that demands the spots in front of there favorite slot machines, you can't play! Perfect example of a place that has well worn out their welcome... SHOULD BE TORN DOWN and better off as a parking lot! Golden Gates = The Poker casino... YUCK!!! Smells, stains on the floors, people "smirk-smile" at best, very unfriendly and "ugly" place... Do yourself and your family and your friends a big favor and... SPEND YOUR TIME AND MONEY ANYWHERE ELSE...! AVOID BLACKHAWK AND CENTRAL CITY ALL TOGETHER!!!

We walked in at 9 pm kinda late for food but we sat down right away and let me tell you the service…read morewas great and the food is Fantastic! Definitely wish I'd have found out about this place long ago I recommend to anybody for food didn't gamble but the food was wonderful

The restaurant upstairs is what makes the Red Dolly worth going to. Great food at a great price, I…read moreeat most of my meals here when I'm in town. 4 stars instead of 5 because, if you're expecting a casino, you're going to be disappointed; it's really just a bar with a few slot machines. Update: Went back yesterday for dinner and I see what some people are complaining about; from the time I got seated it took a good 20 minutes before the waitress took my order. In her defense, she was by herself and she was acting as hostess/waitress/cashier/busboy and the place was pretty busy...I didn't hold it against her, they need more help. Also, there's a lot more slot machines here than I thought. My guess was that they had a couple dozen, but it's more like 100. Always somebody playing, so I guess some people like to play here.

Love the Horseshoe, just wish it was so expensive and didn't nickel and dime you at every meal…read more However, great hotel, deals and food.

After checking into our room we discovered there was no power in our bathroom. Or hot water. We…read morecalled the front desk and no one ever picked up. We took cold showers in the dark. Then we discovered our window was open and it would not close all the way. And the AC in our room was not working great. It was not that hot outside. We then went to the casino which we found to be clean with friendly staff. Upon checkout we voiced our concerns to the front desk staff. They said they would notify management. We asked to speak to someone now. They put us on the phone with a manager. He was very dismissive and said there was nothing he could do. We have stayed in many Caesars locations and this one was by far the worst. Do not stay here. There are plenty of other options in the area

Lady luck is always a comfortable spot for me and my boyfriend to stay whenever we go to Blackhawk…read more It doesn't have all the glitz or the glam and then it's not as tiny as some of the boutique or more private casinos as far as lodging this has been good for us so far as we're novices with gambling and not trying to change that we enjoy having fun. And then going back up to Denver. Michaela is one of the front desk representatives within both horseshoe and lady luck and she just happens to be amazing. There are a couple of others. I just don't know their names but certainly Michaela Amanda they are extremely customer service oriented. George at the VIP lounge is heaven sent. We always have a good time when we come. I'm packing right now and so should you.

Let me tell you about this place…read more.. The frustration started the second we checked in. There was absolutely NO ONE at the front desk. And I don't mean for a minute or two... we waited 10-15 minutes before anyone finally showed up. Once we got into our room, it honestly just felt... dirty. I'm pretty sure the carpet has been there since dinosaurs roamed the Earth. The whole room just had that gross, grimy feeling. The customer service didn't get much better. Around midnight, I called the front desk to ask if they had feminine products. The gentleman on the phone said, "Yes, just come down to the front desk." So down I went... only to find myself standing there waiting. Again. After about 10 minutes, I noticed a sign that said to call a number if no one was at the desk. I called and was told no one would be there until the morning. Seriously? Thankfully, another employee happened to walk by and told me there *should* be feminine products in a few of the vending machines. Great! Except... nope. I checked three different machines, and not a single one had any. By this point, I felt like I'd walked a marathon. You know how casino hotels are... everything is somehow a mile away. I ended up rushing over to a different casino and made it with about five minutes before their store closed. The entire stay was one frustration after another. Between the lack of staff, the dirty room, and the poor customer service, this place was a huge disappointment. I won't be staying here again.

Great legacy microbrew right in Central City! No need to venture far from town when you got a…read morecasino and brewery in one! Located off the Main Street, parking free in back. The bartender was friendly and chatty, and was from another country so he was eager to talk. They have a two part building, with a nice large downstairs too. The brewery has been going for over thirty years, which is a lifetime for this industry. The beer selection was fairly limited compared to the dozens you get at some breweries. They had basically one offering of each type (stout, ipa, lager, ect). There's recipes seem to have been going for years and they have all sorts of old labels from decades ago. Lots of video poker machines if that's your thing, and a cool swag shop. The rest 2/3 of the building is more your typical independent casino. I opted for the Chocolate Stout, and it was fantastic! Never know what you'll get with a new brewery but this was a nice dark beer with lots of malt and sweet Carmel flavor. One of the top stouts I've tried, and I've had a lot! Definitely would be back for that same beer, and to try more!

Been to Dostal Alley *many* times over the years - I think the key feature for DA is: Location,…read moreLocation, Location. Oh, that and free [included] parking. The pizza aroma _fills_ the lower level & it smells-so-dern-good. [Think the Cinnabon marketing model.] The pizza itself is also Ok. Drinks are a generous pour with friendly bartenders, but the pizza lady is kinda grumpy ¯\_(ツ)_/¯ Recommended as a 'tide you over' kinda spot