This hotel is in a wonderful location with a wonderful hard product and located in a wonderful historic building. We found the service level to be quite great, with the staff being very accommodating and proactive about preempting needs related to this day, such as range, transportation, reservations for restaurants, and that kind of thing. The only downside of the stay was that the gym was out of order. While the hotel provided a coupon to a local fitness center, it was a fair deal away and not open every day of the week. read more

I can't say enough good things about this hotel. Every employee was extremely friendly and beyond helpful. The lobby is lovely and room service was delicious. Our room was spacious, clean and very comfortable. I highly recommend and would stay here again. The location was perfect for exploring the city. read more

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I stayed here for 4 nights. Not only is it a beautiful hotel, every staff member here is incredibly nice and helpful. They go out of their way to make sure you have everything you need. It has been one of my nicest hotel experiences ever. The rooms are clean and spacious and have what you need. read more

The experience here was above and beyond amazing! This property is beautiful and exquisite. It's welcoming and the fine details and designs of the property are breathtaking. The front desk agent was great and our room was perfect! It was a little small but comfortable, immaculate, clean and perfect since we were out and about. Thank goodness we didn't stay indoors as there wasn't much of a view from our hotel room. The hospitality here was above and beyond as well. They delivered some delicious treats to us and made us feel so special. I look forward staying here on my next visit to London! Thank you! read more

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What a fantastic trip to London! Amarah was a fantastic host and made our anniversary Ang my wife's birthday extra special thank you so much! read more

The London EDITION - Their beautiful and delicious restaurant! - Hotels Near Me - London, XGL

This is actually an excellent hotel. Great location, espectacular building, extraordinary room design and truly helpful and attentive service. The management is quite impressive. Everyone is ready to help there where there is a need. I have not seen anything like this before. I'd love to know more about how this is achieved. The design requires a separate chapter. I had stayed in edition hotels before and it is quite impressive that keeping a very different style in each location the feeling of being in a place where culture is acknowledge as a source of comfort is quite reconfirming. They work with excellent architects. Being the lobby a cocktail bar it is incredibly well managed so that instead on creating a problem to guests it actually makes it exciting to arrive to the hotel. It remains busy but not loud. The restaurant is good. Maybe lacking a bit of a character. Only complain is the photographs in antique looking, but not really antique, frames. These, and some objectively not good artworks damage the overall refinement of the interiors. This project should be giving itself the luxury of counting with great art works from top contemporary artists. read more

I've stayed at edition hotels all over the world and high end hotels all over London and edition London is defiantly the best when it comes to service. (Of course everything else is edition hotel standard) Their staff are so sweet and accommodating, even brought me some comforting food when I was sick. Will only stay at this hotel whenever I'm in London read more

The London EDITION - Hotels Near Me - London, XGL

The epitome of luxury! Loved it there stayed 2 nights after a weeklong conference and it was fantastic. Very centrally located. Great food and service. Room was spacious and immaculately clean! Only 4 stars though because the bathroom in the lobby area was filthy and I smelled it on my clothes for an hour after walking out. Gross. read more

Just hand over your credit card & don't look at the room rates. Recent prices? USD700 / night. (For those rates, someone needs to get half naked & gyrating on someone's bar or against a pole!) Rooms: chic if broom closet SMALL Staff: effusively friendly & chilled Restaurants; wonderful. Whatever the grand marble-panelled restaurant is called, it's one the best places for a languid sunday brunch Bar: drinks are good. The bartenders are a bit snooty: ignore the too cool for school vibe & just deal with the waitresses. They are faster & friendlier Location: a stunner. Convenient to West End shows, shopping etc. It's all on the door step Like the EDITION brand. Just enjoy when someone else is paying! read more

Excellent atmosphere at the lobby bar, perfect for coming back late night and having a drink. The restaurant right next to it is excellent too. Would def recommend. Excellent old fashions, great burrata and great fish and chips. Ate there about 4 times during the whole stay. read more

The London EDITION - Hotels Near Me - London, XGL

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Outstanding Luxury Hotel in Soho We love this hotel. The staff is professional and so helpful. The breakfast is exceptional and is always a great start to a full sightseeing day. Berners Tavern is the best with an excellent dinner menu. The Lobby Bar is a relaxing way to close the day with signature cocktails and a tempting late night food selection. Beautiful Christmas Tree in the lobby!! read more

***Titanium Member Review*** The London EDITION is a beautiful hotel in the perfect part of London. Environment: The London EDITION is an homage to all the hotels/buildings that have stood in that space prior to the hotel. The lobby is a mix of old & new with vaulted ceilings that will make you want to relax at the bar or play a round of pool. Behind the front desk is an old open-air elevator shaft (not functional), but has beautiful stairs that wind their way to the top of the building. Rooms: We were upgraded to a corner room on our second stay that was slightly larger and had a little more space to relax. The views are not outstanding (as you are on a street), but the rooms are filled with all the luxuries of the Marriott properties. The showers have wonderful water pressure and the overhead rainfall faucet will allow you to relax after a long day walking the city. Restaurant/Room Service: The restaurant is a little overpriced, but the drinks are made to order and superb. The room service menu has a lot of great options on it for vegetarians. Our favorite order was two wellness shots, two coffees, and an order of toast and jam (the toast comes beautifully displayed). Insight #1: perfect location to walk to major parts of the London Insight #2: the front desk will print any boarding passes you need Insight #3: the front desk will give you extra water bottles if needed Verdict: Great property. Expensive, but the quality does not disappoint. read more

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Last minute booking but first rate service by the Front.The staff at the London Edition were great. The door staff sometimes felt like bouncers. My 'loft suite' could barely pass as a junior suite elsewhere. It was really a larger than average room. The furniture was of high quality. read more

The London EDITION - Hotels Near Me - London, XGL

I must have slept like fourteen hours. The concierge sent me and my +1 drinks to celebrate the London Marathon, and overall made us feel very welcome! Central SoHo location is amazing for late night walks and 3AM Chinese food. The lobby smells amazing and the decor makes me want to redo my apartment. I will be staying here next time I'm in London for sure. read more

Leaving this rating specifically for the gentlemen Olu at the front door who works security. My Uber driver accidentally passed by the entrance of the front door and was unable to turn back due to the one way street. Olu saved me (who was wearing heels no less) and carried my 4 large bags down and across the street to the Uber despite me telling him I had no bills to tip him with. He made sure myself and my bags were situated in the Uber before leaving. I appreciate his kindness and hospitality. read more

This is a five-star hotel. That comes across in the service, the cleanliness, the rooms, the amenities, and the price. I stay here for work and I guess if I lived in London I might stay here for a special night anniversary or something, but otherwise I wouldn't be able to shell out the money. That being said, the place is great. The check in experience is immensely helpful. They show you everything you might want to know--not just about the hotel, but also the neighborhood and anything else you might like. The rooms are huge. The rain shower in my room alone was probably 6 feet by 6 feet with full-size (frosted) window on one side. Seriously, I could walk a full 360 degrees around the water coming from the ceiling without getting wet while inside the shower. The beds, pillows, robes, and everything else were much nicer than you'd expect from anything but five-star hotel. That all being said, I just don't feel like I need it all and, in some ways, it actually makes the experience harder. Despite being a Marriott hotel, where I checked in online ahead of time, I couldn't get through check-in faster than 5-10 minutes, which is a long time when all you want to do is get to your room and take a shower after your red-eye flight. Also, feeling like a bit of an underdressed slob when you walk through the lobby of your hotel is always... odd. Seriously, I came home in a t-shirt and shorts one day and held the door for three women in full-on evening wear. I'm not complaining, but I did feel out of sorts. Still, I'll probably stay when I come back since it's the closest hotel to work that gives me Marriott points. read more

Gorgeous hotel, great location. However, my coworkers purse was stolen straight from her chair while we were grabbing drinks in the hotel lobby bar! Given how busy the lobby bar is, the amount of security cameras and guards with fancy earpieces and what not, I was extremely surprised this would happen. Hotel was courteous enough to review the security footage and confirm that indeed a lady had stolen the purse and they had the evidence on the security tapes. What struck me as a bit odd was their insistence on my coworker calling up the police and registering a case. While courteous, the hotel didn't make any effort to proactive suggest a change of room or cancellation of room keys or any sort of make good. The hotel definitely missed a trick to turn this awful experience into a somewhat more tolerable one by ensuring comfort. Quite strangely, the security guards had mentioned that they were aware of known professional thieves operating in the are and that this wasn't a completely abnormal happening. Given the lack of empathy and increasing theft in the area (as acknowledged by the hotel) I would strongly encourage anyone to think twice before booking a stay here. read more

Rooms are very small and the room I stayed in had very little natural light. Beds are very comfortable and towels and lines are high quality. The in house restaurant and lobby bar are outstanding and the service is great as well. read more

Pros-Convenient location in the West End within walking distance to the theater district, a vibrant Chinatown, and Leicester Square. Yet far enough from the hustle bustle . It has a beautiful and busy lobby bar. The staff is very helpful and courteous . The place is very clean. Very comfortable mattress and quiet surroundings yet you will find a small grocery store and a few restaurants within 5 minutes of walking. Cons- Rooms are typically small in a large and expensive city but at the current cost of $950 US minimum per night, one would expect a little more space. It will take a summer course at nearby University of London to figure out its light switches and shower faucet dials. Trying to turn on and off the room lights and shower ( decorative but unintuitive) requires multiple attempts. With only a single window, I feel that the lighting is inadequate.The bathroom must have been designed based on airplane technology since it roars like a Dreamliner taking off with each flush and there is a sucking sound when water drains in the shower. Although I like its washbasin, there is not enough space to put our sundries on the bathroom counter. The elevator failed on the 2nd night of our stay. I used my Marriott Convoy points for this stay. When I booked it months ago, it required 60k/night but it now requires 66k . I did not get an upgrade from my gold status . Since the hotel does not offer breakfast, I am offered 500 bonus points for my 6-day stay. This is worth less than $2 and not worth the bother since it does not even cover the cost for 1/2 cup of coffee let alone in lieu of a breakfast. In summary, at half of the going rate, this may be an option. Even then, I feel the design of the light switches and shower handles are not designed with the customers in mind. If you want to be in the center of action, the W would be a better choice. I can't say enough on its friendly and helpful staff however. read more

The house keeping hours are unrealistic. They can wait until 2:30 to clean your room, and then do the evening turndown at 6:00, long before you need to leave for dinner. The room itself is about form , not function. The lighting is so poor,you cannot see how you look after you are dressed. The bathroom lighting is good, but there is no adequate space on the sink to lay out your toiletries. And the tiny makeup mirror is on a stand, not attached to the wall, so as you struggle to find your items you also struggle to look down into the mirror. The drawers are in an awkward spot instead of under the long stand opposite the bed. There are no electrical outlets in the bathroom so you have to dry your hair in the bedroom. That is hard to do because it is so dark. This hotel thinks it is so cool that nobody will care about all the flaws. The concierge staff is well trained and the bathrobes are nice. But there are far better Mariott properties in London and everywhere else an Edition Hotel is located. Spend your money or your points elsewhere. read more

We have a trip planned to London in September and booked a room on the hotel's website. While booking the room, there was an error with the website and the reservation was duplicated. The hotel charged our credit card twice for $4,284.55. They have refused to cancel one of the rooms and refund the $4,284.55. We called and spoke with the reservations manager Annalisa Mercanti and she refused to help us in any way and will not refund our money. Can you imagine being charged $4284.55 for a room that you can not use! This is a warning not to do business with a company such as this! read more

Top notch hotel located in SOHO. Having stayed at Ritz Carlton hotels in the past, we had expected 5-star service from the Edition - we weren't disappointed. From the time you walk up to the hotel to the time you leave you are surrounded by staff that seek to make your experience exceptional. We were offered tea while our room was prepared and were never made to feel like we were inconveniencing them by coming early (we did provide notification). My wife, the status holder with Ritz, was emailed and called multiple times leading up to checking in to make sure we would have everything we needed upon arrival. Within the Edition is the Punch Bowl, a great little bar tucked away in the back. Reservations only, so get yours in (easily) with the concierge or front desk staff. They have a really cool menu that explains the history of punch and provides background on the varieties they offer. I had the Planter's Punch, and I highly recommend! The room was SUPER comfy and well appointed, containing everything we needed and more. As I mentioned in my tip, ask for tea service in the room - it is complimentary and a very nice end to the evening. The canned water (canned water?!) is complimentary so if you don't want to pay for $5 still water, make sure to select your beverage carefully and stay away from the wide selection in the fridge. You can have them remove the items that cost and reclaim the fridge space at any time. The central location, top notch service and comfy accommodations allow me to highly recommend this hotel to any traveler visiting London, especially if you have Marriott/ Ritz Carlton rewards points to spend! read more

I read so much about this place when it opened, that I wanted to experience it for myself. I booked a two night B&B package for £300 a night. Our arrival was greeting with huge smiles and doors held open. Check-in is 3pm. We arrived at noon. No problem. Our room was ready and waiting. This isn't the kind of hotel you book for a view. Our small window overlooked the main entrance on Berners Street, across the road from a WHSmith. But we weren't here for the view. The room was beautiful, and considering it was the smallest available, was much bigger than I had expected. More importantly, the bathrooms are really generous, with a massive shower that could easily accommodate 2, if not 3 people. The room, and the entire hotel, look exactly like the photos on the hotel website. They really do capture the quality and ambiance of the place. Being a Londoner, and staying in a London hotel, means I don't intend to go out in order to go out. We planned to do all our going out in the hotel. The first drink we had was at the small lobby bar. The bartender needed to read instructions to mix our cocktails, which surprised me. We moved to the large bar in Berners Tavern. The bartender greeted us, but made no effort to chat or make us feel welcome. This wasn't a problem, but we could definitely have been schmoozed into a fourth or fifth round. When I made the booking, I had made several attempts to reserve a place for two in the Punch Room. No one there seemed aware of the reservation procedure. My attempts to make a reservation via the dedicated email and phone number for the private bar were fruitless. I sent a plea for help to the concierge and was then contacted my the Director of Bars, who apologised for the lack of communication and kindly confirmed my reservation. However, when we arrived, no reservation was listed, and we were kept at the door, negotiating the matter, as staff and guests pushed past us. It wasn't the experience I had anticipated. And then we flashed our room cards and headed past the bouncer to Basement. This is a club in the basement of the hotel, though it is operated by club promoters who technically have nothing to do with the hotel. I was hoping for a touch of Shoreditch. Alas, it was a nasty, Peckham vibe that greeted us. Check the club's website in advance if you plan on going. We turned on out heels and left. But I was really impressed, and grateful, with the hotel's sound-proofing. There were several other issues with our stay. No newspapers delivered to the morning, even though the check-in staff made a point of asking us which paper we wanted. A turn-down service for just one of our two nights stay - and that was for one person (i.e. one bottle of water left on one side of the bed only). Missing items ordered at breakfast - no toast and no juice arrived. Breakfast charged at £56 even though it was included in our room rate. I mentioned all this to a rather harsh woman on reception as we checked out. I told her there had been some discrepancies with our stay. She replied "And what do YOU consider these issues to be?" as if to suggest they were debatable and perhaps not issues at all. She then summed it up with "So, not as seamless as you had hoped". No apology and a suggestion that my expectations were too high to begin with. I realise there will be teething problems with the opening of a new hotel. Guests expect (and hopefully appreciate) the smiles and door holding etc, but the real test is how graciously hotel staff deal with concerns and problems. The reservation procedure is currently awful and the reception staff can be curt and sloppy. Overall, the place is beautiful - not just on the eye, but on the nose too. The rooms are lush and beyond comfortable. The shower was like an intense back massage. The staff are hit and miss - some nice, some standoffish. The Punch Room, if they let you in, is well worth a visit. We tried four different punches, and each flavour was unique. They clearly have recruited the best staff for this private bar. Breakfast was delicious, but the service on the Saturday was a complete shambles. We overheard several diners complaining. Sunday however, was like clockwork. I'm glad I experienced the place, but I don't imagine I'll make a return visit. read more

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The London EDITION has been one of my best hotel experiences by far. I've enjoyed every single thing about it. Modern decor, extra cleanliness, and 5 star service. It's beautiful, classy, and filled with a London charm. Located in the heart of London's SOHO, The London Edition is blocks away from Oxford St and close to two Underground train stations. 5* superior customer service to any hotel that I have ever stayed at. One of the nights that we stayed there, the electricity went out but they eased the situation by offering free flashlights and drinks in the lobby bar. They staff went above and beyond our expectations. They even dropped off a bag of macarons the following morning to apologize for the inconvenience. Although it was the doormen's job to open the doors, these doormen were on point. Out of the 5 days that I was there, they opened the doors every single time. Chivalry is not dead and I love these men and their British accents. I felt like I was in an episode of Gossip Girl in Manhattan but instead in the lovely London! Every single staff member including security, the doormen, the bell men, the people who answer the phone, room service, reception, the managers, housekeeping, the waiters, concierge, etc are friendly, professional and truly seem to care about making their guests comfortable. Definitely recommend staying here as it's in the heart of the city and close to the tube. read more

If you're looking to settle into a fabulous cocktail after work look no further. This beautiful and historic setting is now one of my favorite locations in London. The main bar and restaurant area is warm, rich and well appointed with comfortable seats. The mosaic of art on the walls coupled with the beautiful lighting fixtures gives you a feeling of grandeur like no other. Once the Berner Hotel and now under Marriott they've performed a fantastic effort in retaining it's glory while keeping with modern expectations. Drinks here are done well and with friendly service. They tend to take just a little too long to make a drink but perhaps it's due to the popularity of this place. It's stunning and a place where I enjoy entertaining visiting guests. This American Southerner in London says the London Edition is a key addition to your must experience list, y'all. read more

The London EDITION - A view from the bar. - Hotels Near Me - London, XGL

The Epitome of Trendy In case you didn't know, the launch of 2013 London Fashion week was held here, and if you check out their Instagram you will see photos of Nick Grimshaw and Harry Stiles fooling around in the lobby, that's how cool this place is. So forget about all that for a wee bit, I'll tell you how our experience was. Arrived around 2100 on a Friday evening, and there was a line of trendies outside quieting to get into their night club downstairs. The door man / bouncer was very pleasant, he welcomed us in warmly. You have to navigate through the bar furniture to get to the reception desk, it's basically a beautiful room full of large couches and seats that you could quite easily fall asleep in. Feeling a bit disorientated I walked up to the nearest guy who resembled a staff member and he walked us to reception. Check in was efficient, and very friendly, you can tell the team is still really pumped up from their opening. Then straight to the room, which was super cool. The walls are all flat wooden panelling, a bit of a Swedish sauna vibe. A huge fur bed runner at the bottom of the bed, and a very very comfortable bed. Huge TV, and the most pimped minibar you have ever seen!!Walk in shower with two separate shower heads, a bath would have been nice, but not the end of the world. All of the fittings and furnishings look the part in the room as well. Breakfast on the Sunday was a little sloppy, and they don't extend the opening hours to allow for the inevitable Sunday late rush. It's all plated, and the food is lovely, but the very good looking staff seemed to be lacking a bit in 'common sense' department, and there was a lack of organisation. Not bad enough to ruin our stay, but just unnecessarily unorganised. Check out was fine and friendly as well, though the reception area may get a bit awkward when you have more than 2 people waiting to check out, and I could tell people were getting a bit edgy - again another Sunday morning inevitability as everyone checks out late. Great experience, and in a great part of London, I'll definitely head back when I get a chance. read more

The London EDITION - Hotels Near Me - London, XGL

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My husband and I enjoyed our 2-night stay here last month. I think this is Marriott's answer to the W chain. Pros: lobby bar, punch room (like a lounge) and Berners Tavern gave you a lot of choices for dining/drinks without leaving the hotel. The lobby bar was frequently packed, even on weekdays. Service was generally good. I went for a run and when I came back the doorman was waiting with a fresh towel and cold bottled water (nice touch). They have nightly turndown service. FYI: the shower in our standard room was great, but there was no bathtub. There is some construction near the building and it doesn't appear that any of the rooms have particularly good views. Just important to know if you care about those things. I would definitely try and stay at this location again. read more

The London EDITION - Drink at the punch room - Hotels Near Me - London, XGL

One of the best hotel experiences ever! I stayed here for a week and was extremely happy with the experience. First off, the lobby is absolutely amazing -- beautiful decor, cushy seats, a nice cafe/bar. The place is always bustling, even late in the evening. + Located in the SOHO district, close to lots of stores and restaurants + Quality service + Clean and comfy rooms All the good things aside, I feel a need to comment on their choice of artwork in the room. When the TV was turned off, instead of the normal black screen, it displayed a human hand poking out some wallpaper, which was very funny but a little creepy. There's also a painting of a lady who looks like she's staring into your soul, following you everywhere in the room. An eccentric choice of art, but maybe that's just an intended part of the London Edition experience?! read more

The high ceilings, the decadent bar that resembles Édouard Manet's painting, 'A Bar at the Folies-Bergère', attentive and friendly staff and sleek interior is a five star production. From the moment we walked in, we were welcomed and escorted to reception, where everything was a breeze and promptly shown to our room. We opted for the Superior Room of two double beds which certainly did not disappointed. The Edition ticked all the right boxes, the room was light and airy yet still sleek and modern with wooden interior, big soft beds and a large bathroom. There was no clutter or oddly placed furniture, everything was discretely hidden away. Our room was made up twice a day and impeccability clean. Free complimentary high speed wifi everywhere in the hotel, big flat screen telly and an ipod docking station. The gym is located below the lobby and is small but satisfactory for a holiday workout with weight machines, treadmill, bike and cross trainer. Water and towels are provided. Location was very central - close to two tube stations, Tottenham Court Rd and Oxford Street. Lots of restaurants and bars surrounding. Upon check out, we were offered a complimentary take away coffee for the taxi ride to the airport! I would definitely stay here again! read more

The London EDITION - Hotels Near Me - London, XGL

My stay here was slightly below ok. It definitely isn't The Savoy or The Dorchester, I'll say that for sure. The doormen here are by far the laziest doormen I've ever seen in my life. You almost have to prompt them to help you. They seemed so lazy that my friend thought they were just security (for the restaurant/bar next door) as opposed to the hotel doormen. The individuals at the front desk were friendly and helpful and the bell boys are equally helpful as well. I was helped by a French gentleman and he was beyond happy to give a helping hand with my luggage--which is more than I can say about the lazy doormen who barely wanted to open the door. When asked to get a taxi, they just stood their like statues and acted like I was supposed to do it myself. I've stayed at their other hotels and to be honest this has got to be by far the WORST!!! The London EDITION isn't even comparable to their other locations. The rooms weren't anything special. If anything the colors of the room made me feel sad and blah. Small in comparison to other places I've stayed at and the bathrobes looked worn and ratty upon looking at it and touching it. Initially I thought it was just one robe--wasn't till I realized that all the robes were of poor quality. The one thing I will say is that the bar is lovely and the mixologists take their craftsmanship very seriously which I love and appreciate. I won't be coming back though. I'd rather spend my money elsewhere. read more

The London EDITION - Mixologists at work! - Hotels Near Me - London, XGL

I stayed in this hotel for 3 nights whilst in London for a long weekend. It is in a great location in central London in close proximity to many good restaurants and bars, including multiple within the hotel itself. The hotel restaurant is reviewed separately. The staff is extremely friendly and always willing to go out of their way to help you with anything you might need. The room was very clean and provided ample room compared to any other European hotels. There was free wifi that was surprisingly fast for a hotel. There was a plug adaptor for non UK travelers so that was convenient. The bathroom was large with a spacious walk in shower. I have found the hotel I will stay at for all future visits to London. One of the best hotels I have stayed at in a very long time. A little more expensive than the other hotels but well worth the fares. read more

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I really enjoyed my stay at this hotel - the staff is wonderful and responsive and are (mostly) willing to go out of their way to make your stay wonderful. The housekeeping managed to finish their task within two hours of leaving the room, which is extremely fast in comparison to other places I have stayed. Granted, sometimes in their haste they will forget to place a towel or sweep up some dust bunnies by the floor, but a quick call to the front desk resolves any of these tiny issues. The only SMALL issue I had is that some idiot revealed on Twitter that a celebrity was staying at the hotel at the same time I was, and therefore the very narrow and small entrance was MOBBED by fangirls who would camp out day and night. The front desk and the doormen would not do anything to stop them, which I found frustrating. It was very hard to get into the hotel. However, I expect that this is a one-time situation that I do not expect to see again, and overall I had a wonderful experience at this hotel. read more

I just stayed here for 3 night this past weekend and I couldn't be more pleased with the service and the stunning hotel itself. First of my flight arrived extremely early and by the time I arrived to the hotel it was 10AM. The lovely staff already had a hotel room available for me when I was checking in, I was lucky not to wait until 3PM. I stayed in the deluxe room and it was fairly big. Favorite part of the room was the large waterfall shower, the large and comfortable bed and the huge mirror. The staff was so pleasant to talk to from the room service to the gentleman holding the front door. They treated me like $1Million! I honestly will forever be committed to this hotel anytime I come to London. The location is walking distance to all the shopping on Oxford Street, and walking distance to all the trendy restaurant. Overall my experience and stay felt extremely luxurious and I cannot wait to go back!!! read more

I am a lifetime gold Marriott member. This means I have stayed for over 500 nights at Marriott hotels. I also have similar membership with Starwood and Fairmont because I travel a lot for both business and pleasure. And I am very picky and have high expectations. This being said, we completed an 8 day stay at The London Edition Hotel in December. We had two rooms. The London EDITION has, in my opinion, far superior customer service to any hotel I have ever stayed at. Every single staff member including security, the doormen, the bell men, the people who answer the phone, room service, reception, the managers, housekeeping, the waiters, concierge, etc are friendly, professional and truly seem to care about making their guests comfortable. The hotel is in a perfect location - steps away from the middle of Oxford street and close to everything fun to do in London. The look and feel of the hotel is exceptional. I am very sensitive to smells and this hotel smells really good and clean when you enter. The rooms were great. Very spacious. Every night housekeeping brought us a little gift and a really nice little package arrived on Christmas. One little bonus was that WiFi was free and it worked with no problem whatsoever. For the 5 star (or in this case 5++++ star) hotel that this is, it is of course a little more on the pricy side - but it is not the most expensive hotel out there and it is certainly worth every penny because staying at this hotel contributed tremendously to making our stay in London a phenomenal experience. read more

Ever seen a giant levitating silver egg? Ever think you'd see one hanging around in a glamorous London hotel bar? Fear not, your chance is here! If there's ever a hotel in London you should visit just for the lobby, make it this one. The Edition's Lobby Bar is a place to see, be seen, and then see some more. The light-bulbs over the entrance reminded me of an old Hollywood film, but whatever I was expecting after judging it from the outside, it wasn't what I got! Instead I found a cavernous, marble-walled space that you'd never have thought was hiding behind those doors, with gorgeously ornate coving all over the ceiling. Oh, and a giant silver egg sculpture too. It's old-school NYC-style glamour, from the grand marble fireplace to the super sleek bar. My date and I sank into some plush velvety armchairs at a free table for two, which was such a blessing as the place was buzzing with the pre-dinner drinkies crowd. Fashionistas aplenty to look at (though my eyes kept getting drawn back to that damned egg!) but also enough 'normal' folk that I didn't feel out of place. Also noticed people perched around a covered pool table; guessing they only open that up when it's quieter though. It's table service only (well obviously darling) though be warned we found the waitresses nigh impossible to flag down. The cocktail line-up sounded delish but I unusually went with a light rose wine (after my date recommended it and I felt somewhat obliged to test his judgement). Something to go back for though! Apparently the guys on the door were a bit funny before they let my date in as it was so busy, but I breezed past them with an oblivious 'I'm meeting someone inside', and the crowd had thinned out by 8ish. We could hear a distant thumping by then too so I think there's a club downstairs. Don't leave without popping your head into Jason Atherton's restaurant Berners Tavern in there too - it's beautiful and you'll thank me for the tip ;) Sadly they were fully booked for dinner otherwise I had my eye on eating there too! A sexy choice for a drinks date that will definitely impress - so long as you don't mind your date looking around at everything except you for the first half hour to take it all in... read more

Stayed for a week in two adjoining rooms (suite and room). Great spot, great rooms, great service. The bar in the lobby looks terrific -- I'd want to hang out there (but not with kids) I'd be back for business trips etc read more

While I'm a Marriott fan-girl, I had never stayed at an edition hotel, but will go out of my way to stay at more after my experience in London. Customer service was impeccable, from check in to room service and housekeeping, everyone was very friendly and helpful. Be sure to ask for a tea kettle for your room (complimentary) which comes with a wonderful selection of teas, sugar, honey, milk, and all the accoutrements. Room service was prompt and is available 24 hours.. I highly recommend the tavern Mac and cheese with the braised beef. It was a bit big for just me and I could have easily shared it with someone. The hotel is in a great location in the middle of everything but the rooms are still nice and quiet. read more

Summary based on one, one night points stay: -Calibration: 18th London hotel review -"life style," that is posh and pretentious. Not an absolute criticism, just realize what the theme is. -no free breakfast for Marriott Gold. Common to all "Edition" properties -expect to tip the porter for luggage service -rooms relatively dark -lighting in bathroom not optimized. How hard is it to properly light the mirror area? -expect a small room for a points stay, based on room sizes as shown in fire escape plan. Didn't really believe the front desk staff went out of their way to give me a Gold status room, but impossible to call them on it. -genuinely friendly outside staff. -better than average location. Pret a Manger 3 minutes away. Sainsbury's and Boots, too. (And Subway.) -in room safe -quiet -wifi not that great. I ended up using my mobile plan -ok fitness -industrial, therefore dumb in this context, light switches in the bathroom Probably won't stay here again. I'm kinda surprised at the positive reviews. Maybe people don't travel a lot. YMMV. read more

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Beautiful, elegant hotel, perfect combination of old London charm and modern grace. Very much enjoyed my stay. Wonderful service, lovely, clean, and comfortable room, and delicious food & drinks available. A perfect place to rest and relax after a red-eye flight from the U.S. before further exploration in the UK. read more

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Small rooms and they don't care if you are Marriott ambassador.The room is too small with walls looks like sauna. Over rated hotel. I have stayed over 30 hotels in London this is the worst service from the reception and the manger David didn't bather to contact me. Not staying here ever again read more