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    The Manette Clinic

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

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    2 months ago

    Helpful 5
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    Love this 5
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    Pacifica Medicine & Wellness

    Pacifica Medicine & Wellness

    4.2(5 reviews)
    1.0 mi

    I'm surprised to see a negative review for Pacifica and even more surprised by the context, which…read moreis the complete opposite of everything I've experienced in over 3 years of care with this team. They are ALWAYS available, whether by phone, video call, or in-person visits. I have seen all of the providers and can't say enough good things about each of them. The office staff has been fantastic - all calls and questions are answered, and the follow-up is thorough. I love the addition of dogs in the office - what a perfect buffer to an otherwise potentially anxiety-inducing experience. This is a very personal experience, unlike any other I have had in the past. I cannot recommend this practice enough - if you are lucky enough to grab a spot!

    I loved my doctor and her starting this business several years ago. I supported her when she…read morestarted out moving from the doctors clinic to what seemed like an amazing new clinic. She told me she shouldn't tell me about it but she basically stole me from normal healthcare. I liked her. She was smart and capable. The sad news is every time i went to the new clinic and I arrived for an appointment it was new staff. They were always rude. This should've been a red flag since I had appointments 5 times or more a year. I was told when the clinic started there would be video calls and care from afar and paying this monthly fee on top of the doctor visit fee would be worth it. Unfortunately it never was. Only during Covid did the video calls happen and half the time the Dr never showed for the appointment. I did appreciate that before they expanded my needs were met when my Dr was out of the office. Fast forward to POST COVID. More new staff and a new office on Bainbridge. You'd think quality of care was going to be better...wrong. More new front office staff. Staff that hung up on me after I heard champagne pop and laughing in the background. I questioned them on if they were having a party. They hung up on me. I was in a medical emergency and got hung up on. And I pay a monthly fee to ensure said care. I barely heard from my doctor since post Covid. The staff is rude and unhelpful. They cancelled my appointment 3 times and I received a letter stating my doctor was terminating our medical relationship. I'm fine with this as I've had to take entire days off to make their appointments to then just have them cancelled. They have dogs in the office and at first I thought oh good I can take my dog to my appointment to have the doctors dog try to attack my dog. Bottom line is dogs in a medical environment isn't okay. I wish it was. But it's not. Yet the dog is still there. It's sad to see a good physician become what they are now. Staff won't support as promised, appointments cancelled last minute and with 5 other doctors I was hung up on when I had a medical emergency. We'll see if they stop my charges of the "monthly fee" to get no care on 1/1. I hate having to fight for good care. I liked my doctor. But her staff.... And the inability to take care of someone seems a high price to pay without actual care.

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    Pacifica Medicine & Wellness

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    MultiCare Indigo Urgent Care - Poulsbo

    MultiCare Indigo Urgent Care - Poulsbo

    2.3(25 reviews)
    0.7 mi

    I needed to be seen early in the day because getting a prescription filled in this area takes…read moreforever abandoned I needed relief. The website says walk ins welcome. The sign in front says walk ins welcome. I figured there would be a wait but I really wanted to be seen so walked in. I also made an appointment for late afternoon just in case. There was one patient waiting. The receptionist was painstakingly slow. She wouldn't let me wait, she said I needed to have an appointment. She proceeded to tell me there was only one appointment available that afternoon but as she put in my info, she said it was too late, someone had taken it. I've been to this facility several times and have always been treated well. Not this time. I left and went online to check my later appointment only to find out it had been canceled. Then I made another appointment for 15 minutes later. There were plenty of appointments available. She either doesn't know what she's doing or she lied. I wish Kitsap County had better options for urgent care. I'm very discouraged by this last visit. Oh and the medical provider spent less than 90 seconds with me.

    This is an average of several items…read more - The staff was very welcoming and friendly - 5 stars - The check-in process was done primarily on my phone - 4 stars - There were LGBTQ+ items noticeable throughout the practice, which made me feel welcomed - 5 stars - My actual diagnosis was too conservative (go home, rest, drink fluids). I ended up back at my regular doctor a few days later with pneumonia. I can't help but wonder if Indigo had prescribed antibiotics, would I have been spared the pneumonia and more days of feeling dreadful? - 1 star

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    MultiCare Indigo Urgent Care - Poulsbo
    MultiCare Indigo Urgent Care - Poulsbo
    MultiCare Indigo Urgent Care - Poulsbo

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    Front Street Clinic - Balance

    Front Street Clinic

    2.3(64 reviews)
    0.4 mi

    I came to Washington from another state. I was very well managed in my care and my therapy. Facing…read moremy life very well. I didn't know the location well. New to the state. This medical provider changed too many medications unnecessarily. At one time. Convinced me and my spouse to take tests that were not necessary just costly. I have great Dr's and therapists, now. This was a rough patch that could have been avoided by not seeking care here. Beware.

    I have had multiple times trying to get prescriptions filled. the last time this happened was about…read morea month ago. I was told to give 48 hours in advance which I was already doing. The next time I was told to allow 72 hours. The third time I was told to allow a week. This is so frustrating especially since these meds need to be taken daily. The last experience took so long I had to ask my PA to fill one of my prescriptions to last me a few days. I spoke to my doctor about the whole situation and told her the clinic should be helping me not causing me undue stress and anxiety. The system is broken. The office staff told me they would send a message to my doctor. The third time I called the office I was told the first two messages that were supposed to be delivered did not get sent. I've had multiple experiences like this but this was by far the worst. They have a bad turnover rate in staffing the office. that speaks volumes. This is food for thought. I found a new doctor.

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    Front Street Clinic
    Front Street Clinic
    Front Street Clinic

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    The Manette Clinic - medcenters - Updated September 2026

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