Michael got my car in, with its funky electrical issues, sorted it, and got me back in a safe vehicle. Yay!

My dumb car's check engine light went off while I was road-tripping through Monterey. At a friend's recommendation, I called Masters. Mike told me he was available to check the code immediately and 15 minutes later I had my answer. He explained everything very clearly and gave me great advice for next steps. And then he didn't even charge me!!! Mike is a total lifesaver and if I ever need car help in Monterey again, I won't go anywhere else. read more

My Honda Clarity's warning indicator said "Emissions System Problem." I remembered our office manager talking about the great service she received at The Masters and so I came by around 5:30 today. Even though it was past the shop's closing time, Michael graciously took the time to do a diagnostic check and solved the problem - the gas gasket was not tightly closed thus causing the warning light "Emissions System Problem" to light up. I offered to pay for his service but he politely declined. Although I haven't had my Honda serviced here, I definitely will in the future! I sincerely appreciated Michael's kindness and help. Thank you! Nancy Chang read more

Highly recommend!!! This review as long overdue. This month last year I was from out of town visiting the area. My car unexpectedly started having an issue that I was concerned was very serious. Traveling alone, as a woman, and concerned it wasn't safe to drive home, I was in a desperate search to find help. I had already been to multiple shops and Masters Auto was the first to accept me as a walk-in. Steve, Mary, and the team were quick, kind, and a huge help when I needed it most! Not to mention, as a woman, it is always a blessing to find this type of service in the auto world. Thankfully the car issues were minor and I was quickly on my way. To this day I still remember their kindness and help. I wish they were local to where I live, they would hands-down be my regular go-to mechanic. I work in customer support and it's always refreshing to experience the same service I try to extend to others. HIGHLY RECOMMEND!! read more

HONEST! Friendly, professional, accommodating to those who need to get their wheels back in gear.

So helpful and trustworthy. They always try to find the most cost effective solution.

I adore them! I had an issue with a Honda, my transmission ended up going out. They were great in checking it, giving me options & being realistic with the costs & process for it. They say things like, 'if you were my daughter I wouldn't recommend this..', etc. Since I have purchased a Ford & unfortunately they do not particularly service Ford's to avoid causing any disservice to the vehicles. I appreciate their honesty & upfront-ness. They also had suggestions on places to take my car. It's refreshing to have a car place take me seriously, be kind & professional. Highly recommend them!! read more

I have been serviced by the Master for many years. Love the knowledgeable staffs and the owner Gragg! Thank you for great service

Great service with a smile. Michael has been taking care of us for years and we wouldn't consider taking our cars anywhere else. We have endured the bad customer service and overpriced repairs from the dealers. I see the same mechanics which is always a good sign. Can recommend them enough. read more

Best Service for Toyotas in Monterey/Salinas. Friendly and efficient front office; owner/mechanics' depth of knowledge and commitment to excellence will have you coming back for the lifetime of your car. Oh, I forgot to mention the prices--incredibly reasonable and satisfaction guaranteed!! read more

The Masters - Greg's been working here 29 years, it must be a great place! - Auto Repair Near Me - Seaside, California

I'd gone to a place of ill repute to get my oil change and they came back with $2600 quote for new shocks, struts, and a bearing. I took that quote to the Masters and they said my shocks and struts were fine. But the bearing needed to be replaced. They saved me over $2000. I trust the Masters to know what they're doing with my Honda, and I'll never have anyone else look at it. They're honest, up front, and most of all, they care about your business. read more

I needed to find a great mechanic fast as I was coming from San Jose to look at a used car I was contemplating buying. I wanted the car check to insure it was sound. I had read another review, on Yelp, on how The Masters had done the same for another out of towner. I called in the morning and they told me to bring it in for a look. That afternoon I went by and they can it the thumbs up. I really appreciated their thoroughness and their professionalism. I would highly recommend them to anyone needing their car serviced! read more

Superb customer service!! I brought in a used car I had purchased 2 days prior, that suddenly had transmission issues. I did not get the name of the man that was in the office but boy. It makes me hold on to hope that there is still good and honest people out there. The team ended up running the code on my car and giving me my options. No pressure to do anything. Completely professional. I now would recommend them again and again if anyone needs transmission service. You have won my vote. read more

I first found The Masters on Yelp, and they were one of the first shops I went to to get an estimate for some engine work (valve adjustment among other things) on my Honda Accord. Their estimate wasn't the lowest of all the shops I visited; however, they were the best choice by far. The choice was easy to make as their estimates were either identical, or cheaper than the Honda dealership, both the mechanics and owners I spoke to came across honest and trustworthy (and even ended up saving me from unnecessary, recommended maintenance), and they also came highly recommended from other auto mechanics in the area who did not feel as well equipped to work on Hondas. In the end, the work was done quickly, and professionally, and the final price was not far from the estimate (still cheaper than the Honda dealer). The next time I need any engine work done that I don't feel comfortable doing, I would definitely bring my business to The Masters again! read more

If you're a Honda owner and deciding where to take your ride, this place is the answer. Personal, fair, communicative, honest service. I'm a big fan of both Michael and Junior. Your stress in finding a good mechanic stops here. read more

They are the very best masters indeed. I have been regularly using their services several years ago. They are not only great at what they do, but also at how their treat people. Two weeks ago I got a signal showing my car's tire pressure was low. So I went to the nearest shop (Bay Brakes Automotive & Tires) where they refused to fill the tires with air, and insisted that I need to buy 4 sets of tires for $650+ right away saying the tires were bad. So I went to Masters, and JR there told me my tires were in good shape, and promptly filled up with air all the tires including the spare one free of charge. Thank you! read more

I've been bringing my Hondas and Toyotas here since 1984 and every single service experience has been exceptional. Steve, Greg and their mechanics are professionals: thoughtful and courteous. They do just what needs doing and they do it well. They stand behind their work. And, you could eat off the floor of the garage they keep the place so clean! I couldn't recommend them more highly. read more

One word: awesome! After reading nothing but 5 stars for The Masters, I thought why not! And yes all of which are truthful 5 star reviews. Brought my truck in (Toyota truck for they specialize in them and Honda, Acura, and Lexus) for a misfiring cylinder due to fried spark plugs and bad wiring. Greg, the frontman handled it from there. I was working and on lunch so I left it there and they said they'd call me with an estimate. Sure enough within the hour they gave me MORE than fair estimate, $250 out the door, parts, labor, and diagnosis in all! They had it all done right before I got off work! Now THAT is winner's circle there. All on top of the fact they didn't bother to add stuff or make up more "problems" to rip me, a college guy, off. That's how you do it! Please, if you're a Toyota/Lexus/Honda/Acura owner, save the headache and take it here! I attempted Victory Toyota but $133 for a freakin diagnosis? Forget it! (and don't bother questioning it or haggling because Victory will hang up on you) The Masters are really THE Masters! read more

They do a great job. I'm hoping to get a lot more miles out of this minivan and I feel like The Masters is going to help me do that. The fix what's need and don't try to upsell me. read more

Greg at Masters really helped me out today. This auto shop truly has the best interest of the customers in mind. I am extremely grateful to find a honest shop and will be sending all my friends and classmates here! Instead of taking my money, they were able to refer me to a great specialty shop. Amazing! read more

It's hard being so far away as my daughter was having car problems. We sent her over to Masters and they took a quick look at her car, fixed her minor emissions problem and sent her on her way.. It's so nice to know she will have a reliable auto service center close to school. Thank you so much Masters read more

Mike was knowledgeable and helpful. I will be bringing my Acura here for service from now on.

I had a scheduled oil change this morning. It arrived at 8:15 and was out of the shop by 8:45. The mechanic was polite and professional when I asked a question about another issue with my van. The Masters have been taking care of our Hondas for several years. I wouldn't dream of going elsewhere. read more

This is the best mechanic shop ever! I have taken my vehicles there for years and I trust them! They keep things reasonable and are very friendly and honest and they don't jack up the prices or try and upsell on everything like the dealership service centers so often do. These guys are great! read more

Big thanks to Michael and the Masters. I dropped by with a used car I wanted to buy. He took time out of his busy morning, looked it over, crawled under it, even jumped in for a test drive! His evaluation of the vehicle was thorough and helped me save some money on the purchase price. The shop is clean and organized and Michael clearly treats customers with a very authentic care for their business. Very professional and personable. Thanks again. read more

I have been looking for a place to take my Honda for several years (other than the dealer due to the horrible service and high prices there) but I didn't know where I could go to find a trustworthy mechanic. I am happy to say that I found it at The Masters. They fixed my breaks and even let me know (unlike the dealer) that the back breaks could wait until the next oil change. I will be going to them for all my car care needs and referring my friends as well. read more

We have been using the Masters for over a decade, since our Toyota Land Cruiser warranty expired; we also sent my mother to them for her Prius. The service is consistently friendly, knowledgeable, efficient, and affordable. I have complete confidence in their service suggestions and would wholeheartedly recommend the entire team to any owner of a Toyota/Honda (the may do other Japanese/Asian vehicles). read more

I have had all my Hondas and Acuras serviced at The Masters since 1985. The owner, Steve, and the technicians always provide excellent service with honesty and no bs. I've now moved to Southern California and miss going to a place I can trust 100%. I still call them for advice on current repairs. read more

Stopped by this place exploring PG great for breakfast, all of at the table enjoyed our food the chicken salad sandwich was AMAZING!

Went there for some advice and a diagnosis - the guy was extremely nice, explained everything, and evaluated my car for free - ended up determining that i could get away with another fix far cheaper if i did it myself, and told me exactly what I needed. read more

I've been taking my cars to the Masters for 13 years. They are the best - honest, nice, reasonable, effective. You can't do better for your Toyota or Honda. Don't pay dealer prices for service, when you can get much better work and service from these guys. read more

Thanks to fellow Yelpers, I found The Masters while passing through Monterey earlier this week on a road trip between Portland and San Diego, college daughter in tow, driving a 1988 Honda Accord we'd just purchased a few days before our road trip. The automatic transmission seemed to slip a couple of times in at low speed accelerating uphill. I was very nervous about driving this little car all the way to San Diego with possible tranny problems. I called Greg Lemmon (an ironic name) on Tuesday morning just before 8:00 am. He said he had a busy day with 12 cars on the service roster, but that he would try to squeeze us in to take a look at the car. We arrived at 8:30, he greeted us, and said he'd take a look right away. Within an hour, The Masters had changed the tranny oil, checked the car over and test drove it. Greg said the tranny oil was a little dark and smelled "off," but otherwise, the transmission seemed fine. He noted that some models of Honda have a reputation for not so great transmissions but that we shouldn't worry. The car seemed fine. He also recommended that when we arrive in San Diego, we have another tranny fluid change, and sold us three quarts of special Honda transmission fluid -- the best for the car according to Greg. He only charged us $61 for the fluid change and another $30 for the three quarts of special transmission fluid. He also taped a small transmission washer to one of the quarts of fluid telling us that it should be changed with the fluid. Well, here we are safely in San Diego and the car did great! I was so very grateful to Greg to taking good care of my daughter and me. He went way above and beyond, clearly knows his Hondas and understands what it means to deliver excellent customer service and quality care. My only regret is that I don't live in Monterey otherwise he'd be the only person I'd have work on my daughter's Honda. read more

Simply the best. These guys aren't only top-notch, honest and full of integrity, they're also genuinely nice folks.

I've been using The Masters for several years now and have nothing but positive things to say. They always go the extra mile, once even slotting me in for service before a last-minute road trip with less than a day's notice. They're polite, courteous, and always do what they say they're going to do. Bummer that they only do Honda and Toyota, because I'd love to take all of my vehicles here! read more

Super nice and up front- they are honest about what you need and why, and give a fair price. In fact, the total ended up being less than I was quoted. Thank you for making what is usually a stressful event really easy. read more

The MOST honest auto shop I have ever been to. Greg is awesome!!! Took my car in for brake inspection after another shop said I needed brake pads. Turns out I didn't need anything. You should take your autos here. read more

We are lifetime residents. For years we had our trusted mechanic at the 76 station on Fremont next to Chef Lees. When he moved we were desperate to find someone as honest and knowledgeable. Then we found Greg and his service techs and they have been a God Send. To find auto repair people who are this honest and dependable is a gift. read more

Great, fast and courteous service! I called two days ago to arrange service on my 2005 Camry. The local Toyota dealer had quoted me over $1000 for the repair and the Masters did the work the very next day for $400.....Also, they were able to give me (and my dog) a ride where I needed to go....The work was completed within a few short hours. read more

It looks like they removed my review again. Too bad. I guess they do not take criticism well. After showing a couple of good mechanics what they charged me to change out my timing belt, they were astonished and said I overpaid by a few hundred dollars and my car had problems after the work. It cost me another $400 to fix the problem with a mechanic who knew what he was looking for and fixed it. I am very disappointed in The Masters. read more

Pretty fast service . I had a weird noise coming from my car and they found it and fixed it for a good price . Will be coming back for more business in the future. read more