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    MilkShake Factory South Side

    4.2 (297 reviews)
    Closed 12:00 pm - 10:00 PM

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    Jake shake
    Raymond C.

    Surprisingly not too unbearably sweet. It's very creamy and having me want more which is dangerous. Inside this Jake shake has like some cookie crumble/oreos. It gives a crunchy bite. Overall, I very much loved it despite the calories Service was swift. Plenty of seating to enjoy their drinks with friends. Definitely a good after dinner date spot.

    Banana Foster Milkshake

    We had two of their milkshakes and they were both fabulous! The banana foster was so delicious, it tasted like eating banana pudding, but in a milkshake. We also got the cake batter, which was also really good!

    Kendra L.

    The milkshakes were delicious! The interior was adorable and the service was excellent. Nothing to complain about!

    Jake Shake!
    Krista Z.

    Jake shake!!!! Who does not love milkshakes?!?? What's even better - a half price Jake shake when Jake G scores for the Pens! This is the sake the kids look forward to! chocolate shake with hot fudge, cookies & cream, and brownies, topped with whipped cream and a chocolate "59"... so yummy! Street parking and was not busy tonight. Get out there and support the locals!!!!

    Chocolate dipped strawberry and Cookie Dough Fudge
    Jane H.

    Delicious milkshakes. Like seriously some of the best shakes I've ever had and they have a good variety of flavors so there's something there for everyone. I've tried the peanut butter chocolate and the chocolate dipped strawberry and I highly recommend both. Though I did get an inside scoop (pun intended) from one of the employees that the banana split shake w crushed pineapples is not it. That's one of their seasonal flavors. Also, apparently they do 1/2 off Jake's shakes whenever he scores a goal so that's pretty cool. Lastly, the store is clean, service is pretty fast even when they get busy later in the evening. Definitely recommend if you're looking for a sweet treat.

    Jennifer B.

    Their milkshakes bring all the boys to the yard... For real! They do! so delicious! My trusty sidekick and I split The Chocolatier milkshake which is a chocolate shake with brownies, hot fudge, and chocolate chips, topped with whipped cream and a signature piece of chocolate. So. Dang. Good. And not only do they have awesome milkshakes but they have tons of other goodies including super friendly employees that seem unnaturally happy to help you! I'm not complaining especially when they give you free samples :-) This is a must visit If you've never been. Also, they apparently have the ingredients to make milkshakes for lactose intolerant folks (which I am not but figure it would be helpful info for people who are).

    Birthday cake
    Nadia A.

    Friendly and helpful staff. We asked a billion questions and they explained all the different flavors to us. We were also given samples of thier chocolate. On a Saturday afternoon there was no wait.

    Sea salt caramel milkshake
    Abby K.

    Milk Shake Factory is my go to when I have a sweets crazing in the southside. The interior is so charming! It's very open and bright. I love the contrast of the red ceiling and white walls and floor. They have a great collection of different milkshakes you can order with three main tiers to their menu: Classic, signature, and gourmet. On the menu is also dairy free options which is awesome! I also recently found out that you can customize your shakes. I highly recommend the salted Carmel and chocolate raspberry truffle shakes. The staff here is always polite and friendly. They are very accommodating! If you're looking for a milkshake in the southside look no further than the Milkshake factory!

    Salted Caramel Milk Shake
    Nia L.

    Just good ole fashion tasty goodness! My work bestie found this place on yelp in preparation for our trip to Pittsburgh. I hate the best shake I've tasted this far. I had the Salted Caramel shake! Just the right amount of caramel and a dash of salt, to top it off they put a salted caramel square right on top! Thee absolute best! My friend had the apple pie shake and there was graham cracker crumbs at the bottom!

    Milk Shake
    Jorge Castellanos C.

    I highly recommend this location. The milk shakes are outstanding and you will mot be disappointed!!!

    Banana Foster Milkshake
    Taylor W.

    One of my favorite places to come for milkshakes. I always get the bananas foster milkshake and the taste is always consistent, the service is usually always great also. I've tried their mint chip milkshake which is also pretty good, but I cannot get enough of the bananas foster and I highly recommend that you try it (with extra caramel)!

    Shalieve shake
    Carlie H.

    The Milk Shake Factory is ALWAYS a great idea. Hands down, literally the best milk shakes I've ever had! It's a bit pricey, but they are definitely worth it. Also, they're pretty quick with making the shakes, so I've never had a long wait.

    Larissa G.

    This is one of my absolute favorite places to grab a sweet treat in the South Side. As the name suggests, milkshakes are the staple of this business' menu. Their thick and tasty shake options range from ordinary chocolate to gourmet (and often seasonal) specialties. Dairy-free shakes are also available, and there are sundaes for those who want to take their indulgence to the next level. To date though I've really only gone for the shakes because when they're THIS good and there's always a new flavor or two, it's hard to move on to try other desserts! By the way, while the name suggests that ice cream is all the place has to offer, that's just not so. There are also boxes of chocolates waiting and ready to go home with you, as well as various pieces of chocolate on display and ready for purchasing at their counter. Both are potential options if you're not quite up for a giant serving of ice cream, and the boxed chocolate is great for sharing (or not!) at home later on. A few additional notes of mine: seating is limited here compared to the downtown location, but since a lot of people opt to enjoy their dessert on the go, this hasn't been a problem during my visits. Like their downtown counterpart their desserts are admittedly on the pricier side, but since I'm very rarely in the South Side I'm admittedly more willing to indulge when I'm nearby. And sadly, like their sister location, they're also overly reliant on to-go cups, even if you stay and enjoy your shake in-house. I always make sure I'm able to take mine home and recycle it before stopping by. Regardless, while I can't say I'm a frequent visitor here for various reasons, I definitely enjoy what this place has to offer when I do stop by. Next time you're in the South Side and looking to treat 'yo self, give the Milkshake Factory a try - even if you're not sure you want ice cream (it happens, I won't judge!), chances are good that you'll find something to satisfy your sweet tooth.

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    1 year ago

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    11 months ago

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    1 year ago

    Great selection of different flavors of cones but don't pass up on ordering a milk shake. Their chocolate shake is the bomb!

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    1 year ago

    service was amazing great attitude and great atmosphere the food was top 3 in my opinion

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    Page 1 of 8

    Ask the Community - MilkShake Factory South Side

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    The Butterwood Bake Consortium

    The Butterwood Bake Consortium

    4.3
    (363 reviews)
    3.9 mi
    $$

    my wife and i went in for a little vegan sweet treat but left with a fantastic story of horrible…read morecustomer and amazing customer service. when an entitled customer came in expecting to buy a full cake day of, the employee was kind, polite, knowledgeable, and apologetic that the bakery does not provide whole cakes day of due to staffing. despite push back, she never got rude or frustrated. she provided them with a slice of the cake and finished the interaction with continued empathy. we were next in line and even then, she remained light hearted and positive. she provided amazing service to us and we got to talk about the arrogance and narcissism that some people carry over the best vegan cake and iced tea. for the woman who gave this small business a hard time, because it's apparent you frequent Yelp, if you are hosting a lot of people and driving almost an hour to a bakery: it helps to call ahead and confirm availability as well as planning ahead appropriately for large parties. don't expect customers to take your side and try walking with less entitlement.

    This is a decently popular, somewhat upscale cake and sweet shop. I decided to give it a try and…read morejust taste one of their classic frosted brownie. It was alright. Honestly nothing too special, and quite a bit more expensive than at other places in the city and in the area. The frosting was pretty good, pretty rich, but the brownie itself was fairly dry. Nothing really special about it. Portion was pretty good though. I may come back to try a few other items, but I just didn't find this place all that special.

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    Order counter
    Order counter
    Desserts are to die for
    Desserts are to die for
    Interior

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    MilkShake Factory Downtown

    MilkShake Factory Downtown

    4.4
    (421 reviews)
    1.2 mi
    $$

    My boyfriend and I stopped by here after dinner one night for a sweet treat. I usually avoid…read moremilkshakes because 1. I am lactose intolerant and 2. they tend to feel really heavy on my stomach, especially after a full meal. This was my first time trying their non-dairy milkshakes and wow. I got the Chocolate Dipped Strawberry non-dairy milkshake and it was 10/10. The ambiance was really nice and the employees were super friendly. They gave us a few recommendations, and while we were waiting for our milkshakes, they even let us try some of their chocolate bark. I was honestly surprised by how good it was. The peanut butter marshmallow chocolate bark was my favorite, and my boyfriend ended up buying a few while I was in the restroom haha. I will definitely be back to try some of their other non-dairy options!

    I don't know what possessed me to get a milkshake in below freezing temperatures. But here I was in…read moreDowntown Pittsburgh after being whipped by the ice cold winds off the Three Rivers in Point State Park. No surprise I was the only customer. Even the young staff were surprised I showed up like it was the first day of summer. After perusing the menu for a nanosecond, I went with the $7.95 Caramel Toffee Cappuccino Milkshake. It featured espresso, caramel sauce, whipped cream, toffee bits, and a wedge of dark chocolate (Photo 9). Just what I was craving in the dead of winter. MILKSHAKE - 4 stars...definitely creamy and sweet enough AMBIANCE - 4 stars...plenty of space on a cold weather day SERVICE - 4 stars...efficient TOTAL - 4 stars...maybe if I return to Pittsburgh, I'll come back in the spring RELATED - Exploring Pittsburgh? Here's a collection of places I've visited and reviewed: https://yelp.to/QKLtuBlwjs

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    Salted caramel
    Salted caramel
    Treats
    Treats
    MilkShake Factory Downtown

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    MilkShake Factory South Side - desserts - Updated June 2026

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