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    Jeni's Splendid Ice Creams

    4.4 (33 reviews)
    Closed 12:00 pm - 11:00 PM
    Updated 1 month ago

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    Jen B.

    The star of the show was absolutely the waffle cone. The waffle cones were so good. While the ice cream flavors were good, they weren't outstanding. I liked the brown butter almond brittle the best. The shop itself was small, but had places to sit. The staff was very nice, but I was surprised there was only one person serving and one person making waffles on a busy Saturday-so the wait was long than I expected.

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    Alexandra A.

    I finally tried this place out after so many times being in southside works. They have such a wide variety of flavor options and I love that they do half scoops so you can get diff flavors! I have a sweet tooth for both buttery and caramelized flavors as well as fruity and tart flavors so I hopped on gooey butter cake and wildberry lavender. The perfect combo if you have a sweet tooth like me!! Definitely a cute and casual place to hang out and grab ice cream after dinner around the area. Can get busy during the weekends or around meal times since there's so many restaurants around!

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    Tiffany Y.

    Jeni's Splendid Ice Creams sells ice creams in dozens of unique flavors in ice-cream shops in many states, in grocery stores, and online. Upon my arrival to this particular Jeni's, multiple employees kindly greeted me, and they patiently waited while I looked at the dozens of flavors of ice creams in the display cases. They gave me free samples of three flavors of ice creams and described the ingredients. I ordered an ice-cream bowl with 3 half scoops as well as a waffle cone with 2 half scoops. An employee promptly scooped my ice creams, rang up my purchase, and thanked me. Some tables and chairs were available. I rate the flavors of Sparkling Cherry Pie, Brambleberry Crisp, and Lemon Crinkle as 5 stars. I rate the limited-edition holiday flavors Pistachio Macaron and Iced Molasses Gingerbread as 4.5 stars. Some of the flavors on the Jeni's website were not available, but 5 flavors of ice creams is more than enough for me! I will try additional flavors in a future visit.

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    Sarah K.

    Love Love Love this shop. We tend to go during slower times but I never feel rushed. The staff was so helpful with explaining the flavors and providing samples. We ended up getting bowls of s'mores, cookie dough, and birthday cake. Each came with a little waffle cone chip! I love how decedent the flavors are so you don't need a ton to feel satisfied. They had cute little stickers for kids and a nice selection of to-go pints.

    Marissa B.

    Lovely to be able to visit a brick and mortar Jeni's. I am a fan of the brand and have only tried through grocery store pints. The shop is so bright and fun. Very colorful and clean in terms of design. We wanted to try the new seasonal flavors. The employee working was helpful and let us try a few samples before deciding. We did a flight of 4 half scoops so we could try a variety of flavors. You get little waffle cone chips to scoop up the ice cream with your order. The ice cream was amazing! I loved the seasonal lemon crinkle and gingerbread molasses, though everything we tried was amazing. Plenty of seating and very clean restroom. All of the above provided a fun & happy vibe.

    a hand holding a waffle cone
    Selina C.

    I stopped by Jeni's for their free scoop day on 11/9 evening. Overall, they offered many fun & interesting flavors, and they were generous with their portions. I got a signature waffle bowl with wildberry lavender, genmaicha + marshmallows, and white chocolate peppermint. All of the flavors were rich and delicious, but the wildberry lavender and genmaicha really stood out. The workers were super kind and friendly, and they allowed me to sample many flavors before deciding on my order. There were limited seats inside, but there was outdoor seating available by Cheesecake Factory.

    Corinne K.

    We really liked the new flavors they had a jeni's for the summer. The service was quick. Pricing has gotten a bit crazy at Jeni's lately. The layout of ice cream parlor was a bit backwards.

    My husband loved his Salted peanut butter with chocolate flakes and Honey vanilla bean the best.
    Nancy C.

    My husband and I have really enjoyed the Jeni's at Bakery Square since it opened. We were happy to hear another one was opening a little bit closer. We each tried the bowl with three scoops. I really enjoyed the Wildberry lavender and ooey gooey cake. They both were really flavorful. I could taste the wildberry more than the lavender. I always love the ooey gooey cake. It's always so creamy and love the huge chunks of cake. The cinnamon roll was one of the best ice creams that I've ever had. It was all kinds of sweet, ooey gooey deliciousness. You could really taste the cinnamon. My husband loved his Salted peanut butter with chocolate flakes and Honey vanilla bean the best. He loves dark chocolate and enjoyed the Darkest chocolate. Everyone there was really helpful. Go check them out.

    Liz G.

    I've visited Jeni's twice in the past week because I just can't get over how good it is. My current favorite flavor is the Brown Butter Almond Brittle. It's seriously amazing. I also love the Salted Peanut Butter with chocolate flakes and Darkest Chocolate. The service is always super friendly and despite being busy most of the time, quick but not rushed. I love trying different flavors and the staff is always so patient. A little pricier for ice cream but worth it on splurge days!

    Gianna W.

    This place definitely is splendid! I came here on a whim, while I was actually intending on going somewhere else, but the line was too long. This was close by, so we decided to give it a try, and it was definitely an A+. They have regular but also fun flavors. Extra points for having gluten free and dairy free products. It is all labeled on the titles for each ice cream, so it is easy to understand. Also, free water! Ice cream tastes great. Cute place on Southside Works.

    Olivia M.

    What a cute place! And DELICIOUS ice cream!!! We tried two options, and both hit the spot. The salted peanut butter was a perfect combo of salty and sweet and the chocolate flakes rounded it out perfectly. The gooey butter cake tasted EXACTLY how I wanted it to and the cake chunks were *chef's kiss. Plus, the staff were so warm and welcoming! 10/10 will go again.

    Cookies and cream, peanut butter with chocolate, sweet potato brûlée in a waffle bowl!
    Tyler P.

    This is a terrific addition to Southside Works. Jenis ice cream is not as salty as Millie's icecream which is my personal preference, even though it doesn't taste as creamy. They also have more varieties and more unique flavors in my opinion. The new sweet potato brûlée (limited time availability) is literally autumn in a spoon - highly recommend! Do yourself a favor and give this new location a shot. The team members working were so polite and efficient. Can't wait to go back! Brambleberry crisp is amazing. Reminds me of all my favorite cereals growing up.

    Maria N.

    One of my favorite ice shops in the area. It's soooo good! Quick friendly service. Lots of options.

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    2 years ago

    I love this Jeni's so much!!! All the staff are so sweet & helpful. Their bathroom is also always impeccably clean

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    Page's

    4.7
    (422 reviews)
    1.2 mi
    $$

    I was having a real "Pittsburgh Proud" moment at this ice cream spot. I loved reading about the…read morehistory of the business and looking through all of the vintage advertisements and memorabilia outside the shop. My first thought after visiting was that I should have come here sooner, and my second thought was already deciding what I want to order next time. I am already planning to order the peanut butter soft serve with warm fudge and a warm cookie after being inspired by their chocolate chip cookie sundae advertisement and will need to ask about what the strawberry shortcake situation is all about as well. For years, I watched the long lines outside and wondered what all the hype was about. Sometimes you don't get it until you "get it" - and now I get it. Fortunately for us, there was barely any line when we arrived even though it was a hot summer day. Even better, it's only about a one-hour walk from my house. The service was also fast and friendly and the employee who helped us was pleasant the whole time which added to the overall experience. I was especially impressed by the peanut butter soft serve. The flavor was rich and pronounced without compromising the smooth, creamy texture of the soft serve. It was everything I would want peanut butter soft serve ice cream to be. I was also surprised by how many soft-serve flavors they offer. Most places have only a few options, but there was plenty to choose from here. That said, it's hard for me to order anything other than the peanut butter soft serve now that I know how much I love it. One thing to know is that they do not offer free samples because the flavors are made to order. Something else to know is that the small sized cone held noticeably more ice cream than the small cup despite being the same price - so if you can I suggest the cone over the cup if you want more ice cream for the same price. I originally chose the cup because my hands weren't clean, but I later realized the cones come with a plastic protector around them anyway. All in all, this is one of those places that lives up to its reputation, and I highly recommend coming here if you are an ice cream aficionado.

    Came on a rainy Sunday and the line was not too long! It moved quickly and the workers were really…read morefast and efficient in trying to get everyone's order. I got the strawberry shortcake sundae and it was huge! I did not expect it to be so big so if you're looking to share something this would be it! It's a staple and delicious. I will be coming back to try to different flavors they got going on.

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    Jeni's Splendid Ice Creams - icecream - Updated June 2026

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