My boyfriend and I stopped by here after dinner one night for a sweet treat. I usually avoid milkshakes because 1. I am lactose intolerant and 2. they tend to feel really heavy on my stomach, especially after a full meal. This was my first time trying their non-dairy milkshakes and wow. I got the Chocolate Dipped Strawberry non-dairy milkshake and it was 10/10. The ambiance was really nice and the employees were super friendly. They gave us a few recommendations, and while we were waiting for our milkshakes, they even let us try some of their chocolate bark. I was honestly surprised by how good it was. The peanut butter marshmallow chocolate bark was my favorite, and my boyfriend ended up buying a few while I was in the restroom haha. I will definitely be back to try some of their other non-dairy options! read more

MilkShake Factory Downtown - Desserts Near Me - Pittsburgh, Pennsylvania

I don't know what possessed me to get a milkshake in below freezing temperatures. But here I was in Downtown Pittsburgh after being whipped by the ice cold winds off the Three Rivers in Point State Park. No surprise I was the only customer. Even the young staff were surprised I showed up like it was the first day of summer. After perusing the menu for a nanosecond, I went with the $7.95 Caramel Toffee Cappuccino Milkshake. It featured espresso, caramel sauce, whipped cream, toffee bits, and a wedge of dark chocolate (Photo 9). Just what I was craving in the dead of winter. MILKSHAKE - 4 stars...definitely creamy and sweet enough AMBIANCE - 4 stars...plenty of space on a cold weather day SERVICE - 4 stars...efficient TOTAL - 4 stars...maybe if I return to Pittsburgh, I'll come back in the spring RELATED - Exploring Pittsburgh? Here's a collection of places I've visited and reviewed: https://yelp.to/QKLtuBlwjs read more

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Hands down the best milkshake we've ever had. One sip and it put an instant smile on our faces. The S'mores milkshake was delicious. If you are a s'mores lover you have to get it. Great shakes, the store was clean and service was fast. 10/10 Would recommend! read more

MilkShake Factory Downtown - Desserts Near Me - Pittsburgh, Pennsylvania

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First and foremost: SUPER hard place to find parking. A..not enough street parking available 2. Valet and cops take up what is available. (We parked 1 block down in the Target underground lot. $8/hr but beware super tight.) Modern. Clean. Felt like a patisserie. Staff was nice. The massive print out is the products were very helpful. We landed on the confetti shake and the peanut butter cookie ice cream. The cookie was delicious. I love sauce and this had plenty of peanut butter and chocolate. Almost every bite had vanilla ice cream with something extra for great flavor. I like this a lot! Wish this place was near us. (Also, I drooled over the bark flavors at the counter. I did buy chocolate peanute butter toffee which I will try later.) read more

MilkShake Factory Downtown - Milk bottle art decor - Desserts Near Me - Pittsburgh, Pennsylvania

Expensive for the size, but amazing tasting shakes. They also offer chocolate bars and other sweets. The place looks nice, staff was friendly, but most importantly they have vegan options. That is the main reason I've went there. My husband also enjoyed his dairy shake, but he said the same thing, too expensive for the amount you get. read more

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My first visit here was pretty good. The milkshake that I got was very good and the service was very good so no real complaints. Maybe they could be a little bit cheaper and more around the nine or $10 mark as opposed to a 1314 or $15 shake. It was ok tho. read more

I came across this place while walking around and decided to check it out. It was very clean inside, bright, with friendly staff. They had a lot of seating and it was quite busy around 8pm! They also offered samples. My husband ordered the 'Rusty's Shake ' which was brownies, cookies and cream, and fudge. I got the 'Chocolate Dipped Strawberries' which was sliced strawberries, semi-sweet chocolate chips, and melted fudge. We both enjoyed the shakes. They were delicious! They have a great selection of items and it was really hard to just settle on 1 shake per person. I did not find this place any pricier than local options here in Jersey so the price was right on point for me. I would definitely recommend if you want a good milkshake! read more

Solid strawberry milkshake. It was a little pricey for just a classic milkshake, but it was delicious and made very quickly. They also have non-dairy options. In addition to milkshakes, they sell a variety of chocolate treats, of which I (but not my friend?) was offered a free sample of. The staff working during our visit did not seem like they wanted to be there, which kind of took away from the experience. read more

MilkShake Factory Downtown - classic strawberry milkshake - Desserts Near Me - Pittsburgh, Pennsylvania

Yes!!! All the things. Super cute space with good amount of seating that offers some pretty amazing menu options to satisfy your sweet spot! Not sure about parking as we walked. All employees were super friendly and helpful. They even offer samples. You will not wait long for your order. We ordered several flavors of shakes - wow!! All amazing. They even divide it into 2 if you are sharing which is so convenient and makes it easy to share. They also offer tons of different flavors of bark that you can mix and match. They have lots of other chocolate covered things. They have the bar Dubai chocolate- not the strawberry cup one. There's not much dark chocolate options. There is a retail space so you can take stuff home. Whatever you do, get a milkshake! You will drool just reading the flavor combos! read more

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Very good! My fiancée loved it and is already telling me that we should go again soon. She even told me that she'll recommend this place if someone ever ask her far a "sweet treat" recommendation. read more

What an incredible place! There were so many options that making a choice was incredibly difficult, but I ended up going with the Rusty's Shake - full of brownies, cookies and cream, and fudge - and it was such a rich, thick, decadent milkshake that I really enjoyed! My girlfriend had the bananas foster shake and liked hers equally as much! I'm really glad I don't live in Pittsburgh or I would be here way too often for my health, because these shakes were absolutely phenomenal! read more

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If you want the best milkshakes, PLEASE go to Milkshake Factory. Not even kidding. There isn't an option that is "bad", like at all. Whenever I'm back in the surrounding area and can find one of these close in my GPS, oh I'm going. 1,000% Baskin & Robbins who? Cold Stone who? read more

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Stopped here by chance and just in the knick of time before the line started outside. Shakes are really good. Service is great. You may wait a tad bit to get your shake, but it'll be worth it. read more

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My first experience at the Milkshake Factory Downtown was wonderful!!! The employees were helpful, friendly, and happy and it smelled delicious the second you walked in the door! We were picking up a bark box for a present and the hardest part was deciding on what bark to pick...they are all so good! read more

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The cookies and cream will always be my fave! The guy was really nice and offered his opinion on his favorite. He mentioned that Chocolate Covered Strawberries. The interior is gorgeous but it just sucks how it's downtown Pittsburgh. I would try and time it because it does get a little sketchy but the police headquarters are down the street. Street parking or garage parking is close by ! read more

MilkShake Factory Downtown - Cookies & Cream - Desserts Near Me - Pittsburgh, Pennsylvania

This is amazing! The peanut butter chocolate is SOOOOO AMAZING! OMG THIS IS A GEM. The shakes are not too sweet, which is very enjoyable to drink. I'm definitely going back as the service was amazing too! read more

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Service was great but a bit on the slow side to get our shakes after we placed our order. We were super excited to try the shakes and sundaes but a bit disappointed. They were just ok and for the price we were hoping for a more elevated shake and sundae which was not the outcome. I might be generous with the 3 stars. But now I can say I've tried it. read more

Oh my...the milky buttery sweet smell of this place is irresistible. We had to get some ice cream and milkshakes when we were passing by here. Service was good, pretty fast, and we definitely noticed differences in the shakes when different staff were making them. Some are a lot more presentable than others Price is on the high side, but it is for the fancier version of it. Atmosphere is quiet and fairly clean, we did see stickiness on some of the tables. Since not all customers clean up well after themselves, the staff should be more attentive to this... just a suggestion. Do recommend by @WineDinenVacay read more

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Nice that milk shakes are available in the evening downtown. We went after a game. The venue was busy, and the service was fast. There are many tables and water available. Milk shakes come in lots of flavor. I had a root beer float. Between the ice cream and a whole bottle of soda, I was full! read more

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The MilkShake Factory has become Pittsburgh's go-to spot for milkshakes and chocolates, with multiple retail locations throughout the region. Building on their family's century-old ice cream and chocolate recipes, they offer handspun milkshakes, craft sundaes, and gourmet chocolates, continuing the tradition started by their great-grandparents in 1914. Known for great customer service, the MilkShake Factory now operates 11 locations in Pittsburgh, maintains a strong partnership with the Pittsburgh Penguins, and actively supports various local charities. Giving back to the community is a fundamental part of their values. One of their popular shakes, originally known as Jake's Shake, was renamed Rusty's Shake after the Penguins traded winger Jake Guentzel to the Carolina Hurricanes. It's still the same fan-favorite blend of Oreos, brownies, and hot fudge. Be sure to try it, you won't regret it! read more

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Omg! Must must try milkshake place in downtown Pittsburgh. The emulsion was just perfect with the perfect ratio of crushed cookies to the ice cream blend. The service was prompt and the location was perfect! Highly highly recommend this place! read more

MilkShake Factory Downtown - Menu - Desserts Near Me - Pittsburgh, Pennsylvania

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Banana foster is good. Pumpkin spice is also good. As milkshakes go, they are both on the very sweet end imo. read more

MilkShake Factory Downtown - Desserts Near Me - Pittsburgh, Pennsylvania

Amazing milk shakes. Get the smores shake it's definitely the best one there. Best place to get dessert in Pittsburgh

Went with my wife for a yelp event. The Yelp host was amazing as always. The rep from the company shared a ton of great insights on the process of creating all of the products and history of the milkshake factory. We got to try many flavors from the original chocolate to the best one chocolate covered strawberry. This place is the best. Pittsburgh through and through. Go here. You won't regret it. read more

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I've been known to fall for a premium dessert that I don't need (of course, desserts are unneeded almost by definition), but I usually don't go for the milkshakes. They're often more about aesthetically pleasing toppings over cheap milk then they are about the actual flavor. This place delivered, however. I ordered a chocolate-dipped strawberry shake, and while there were a couple of strawberry pieces that didn't quite get blended, that only served to sell me on the depth of the tart flavor, contrasted by delightful little chocolate bits. It was an immensely satisfying shake, with a chocolate on top to finish. While their focus on dairy is clear, they do offer some options for various dietary and allergen needs. I can't imagine an almond milk shake is as good, but at least they have it. On the downside, they inexplicably did not offer any fancy mint-based ones (despite having mint chip ice cream which can be made into a basic shake without the bells and whistles). That gives them something to work on, anyway. read more

MilkShake Factory Downtown - Chocolate covered Strawberry shake - Desserts Near Me - Pittsburgh, Pennsylvania

Amazing milk shakes and more. Two is visited on Friday afternoon. Shop moderately busy and offered excellent service! Wide variety of chocolates as well with offering of free samples. Enjoyed Brian Rust themed shake, he is a current Pittsburgh Penguin. While NOT a fan of this hockey club the shake was delicious. Prices are high but the product is of exceptional quality. read more

Was in Pittsburgh over the weekend for a conference with a bunch of students and they all were talking about this place. We finally got the opportunity to go one night and let me tell you it did not disappoint! The aesthetic as soon as you walk in brings back old ice cream shop vibes that just adds to the atmosphere of the place. There is a lot of seating! The milkshakes are AMAZING. We ordered a range of flavors from the peanut butter, s'mores, banana, raspberry, and more. Everyone devoured theirs and loved it! We ordered 8 milkshakes and they all came out within 3 minutes of us ordering them and they all came out together. It was really great service and would recommend to anyone in the area! read more

MilkShake Factory Downtown - Chocolate Peanut Butter - Desserts Near Me - Pittsburgh, Pennsylvania

The milkshakes are pretty good like all the ones I've tried was thumbs up. Like every time I stop in I try a new shake and they haven't let me down yet so if you love shakes or would like to try on for the first time I recommend you stop in at the Milkshakes Factory Downtown Pittsburgh it's awesome! read more

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Stopped here while in the neighborhood for a quick dessert late night. Upon walking in there was a line, and it didn't look like there would be much seating, but we were able to split up and one grab an open seat and the other order. Obviously with the name, you know what to expect, but they'll also had sundaes, and various prepackaged chocolates, popcorn chocolate mix bags, and chocolate bars and what not you can choose from. I settled on the Chocolatier Milkshake - mixed with chocolate crunch and fudge - this had a good taste. Good place to get a nightcap dessert. read more

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This place is amazing! You must stop by if you are in the area and love milkshakes! I was here for a work trip for just a few days and we came here twice. I love the various flavors and combinations, it made it so hard to decide! I had the chocolatier and the chocolate dipped strawberry, both soo very delicious! If you don't think you'll drink a whole milkshake on your own, you can share it with someone and they give you both two mini sized shakes. They also have dairy free options! I can't wait to come back the next time I am in Pittsburgh. read more

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I FINALLY got here in September at the downtown location. The lighting and feel of the place were nice. The service was good too. I did a typical oreo milkshake. While it was good, it was not out of this world or extraordinary - hence the 4/5. It was delicious nonetheless, and the company made it even better ! read more

MilkShake Factory Downtown - Desserts Near Me - Pittsburgh, Pennsylvania

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They have Vegan shakes!!!!!! and let me tell you, it's hard to even tell the difference. I get the cookies and cream shake with 1 pump of birthday cake. This place is awesome. And the inside is very clean and modern. read more

MilkShake Factory Downtown - cookies & cream dairy free - Desserts Near Me - Pittsburgh, Pennsylvania

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I had heard about this place from another friend and then also a crew member. They raved about it. It was expensive. It was good, but the Banana Foster milkshake was a little too sweet for my taste, and I probably only ate about 2/3 of it before I couldn't eat anymore. The service is friendly and it wasn't busy, but I probably wouldn't make this a go-to stop. Great concept though. I like their creative flavors. read more

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Oh. My. This. Was. Delicious. I am a person that absolutely loves chocolate so when I saw chocolate ice cream, brownies, fudge and more chocolate, I was sold! I personally, don't like whipped cream, so this image is without that. The only thing that kept it from getting 5 stars was the sugar overload at the end (which is my own fault - I'm aware). I made it through 3/4 of the milkshake before it was a sugar overload. read more

MilkShake Factory Downtown - The Chocolatier - Desserts Near Me - Pittsburgh, Pennsylvania

My wife and I have been frequents of the various Milk Shake Factory locations around Pittsburgh for a few years now. Their shakes never disappoint. No matter the location, the quality of the shakes served never stumbles. My favorite is the peanut butter brownie. They designed this shake with the perfect combination of flavors and textures and they make it so consistently every time. My wife usually gets the dairy free version of the chocolate dipped strawberry. I'm always impressed by how good their dairy free shakes are, you really cannot tell the difference. I also enjoy the Jake Shake and try to take advantage of the promo when he scores goals during hockey season. read more

MilkShake Factory Downtown - Peanut butter brownie and chocolate dipped strawberry dairy free - Desserts Near Me - Pittsburgh, Pennsylvania

This place is a pretty decent milkshake spot. It really hits the spot when you're craving dessert. They sell chocolates and treats like chocolate covered pretzels in store as well. I think it's pretty cool that they have a non dairy option but I'd love to see more non dairy offerings. The inside is very trendy and beautifully decorated. I love how they have ample seating as well. read more

MilkShake Factory Downtown - Desserts Near Me - Pittsburgh, Pennsylvania

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Although the place was a beehive, I have no complaints other than if it gets busy there are no seats. The milkshake was great and I can see myself going back after a more hot baseball game to get a shake and cool down. Seems like they have some good gift ideas too - for example Pittsburgh themed treats. I would say that its a fan favorite for folks around town and cutely designed place. read more

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I got the milk and cookies milkshake, and my friend got the fried ice cream milkshake. My friend's milkshake was delicious! I liked it better than mine. The crunchiness of the fried ice cream sprinkles were amazing. I thought my drink was too sweet (coming from someone who can handle very sweet things). The cookie dough tasted strongly of caramel which overpowered the drink, and my friend agreed. I wish I got it without cookie dough or went with the midnight cookies and cream. Overall milkshakes were solid and I'd come back! read more

MilkShake Factory Downtown - Desserts Near Me - Pittsburgh, Pennsylvania

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Wow! We got the Chocolatier milkshake. Sooo good! Smooth, creamy and not overly sweet! I found the chocolate bark with M&Ms to be a bit too sweet. Each shake is pretty large. Big enough to share. read more

MilkShake Factory Downtown - Dining area is very clean - Desserts Near Me - Pittsburgh, Pennsylvania

The first milkshake I tried when I moved to Pittsburgh was from the Milk Shake Factory. I don't know if I'll be able to get one anywhere else - they're amazing! The brownie added to my last milkshake was much larger than I'd expected, which made it so much more delightful. The flavors come exactly how they're described and more. The chocolate bark is also excellent - sweet, smooth, and with just the right amount of added treats like M&Ms and Oreos. The staff are always pleasant and easy to work with. They take care of you and they make sure the dining area is clean and comfortable. It's the ideal spot to stop after a show, sit down for a date, or hang out just for fun. I'm for sure going to be there tonight! read more

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