I am impressed of this place on how efficient , it was the lady who helped us resized my husband's…read morewatch , and she also fixed my phone looking like brand new We will be back for more services Super highly recommended!

I was in need of having my ring resized. I stopped by and spoke with Dong. He simply looked at my…read morering and said he could resize it and to pick it up the next day. WOW. I was impressed. I picked it up the following day and am very happy. Thank you.

Excellent service! Reasonable pricing. Beautiful selection…read more Resized rings, repaired gold bracelet and rebuilding my grandmothers ring. Will definitely use them again for all our jewelry needs.

The service is amazing! You are treated like family. The jewelry selection is unparalleled and…read morethey work within your price range.

I've probably walked past hundreds of kiosks in my lifetime like many of you reading this. On this…read moreparticular day, I needed some watches worked on and remembered this unassuming kiosk at my local mall. I've visited many of the jewelry boutiques at this mall in the past, but decided on this day to try the kiosk. There I met Tony and I immediately was greeted with a smile and quick "hello sir". I handed him my newly acquired Seiko 5 GMT (Batgirl) which he sized the jubilee bracelet. Took him maybe 4-5 minutes with three test fittings. Done? Not quite. Next up I presented him with a Vintage Nike Mettle Hammer from the 2000's. The battery had died decades ago and it sat dormant in the bottom of a box in my garage until a few days ago. Tony took one look at it and knew exactly what he was looking at. Nike and we'll just call them "other watch repair guys" would defer to another before ultimately refusing to touch it. Tony on the other hand started to put in work. Before you know it two or three customers arrived at his kiosk. Tony acknowledged them and thanked them for their patience. Suffice to say the watch is now flawless! But wait... there's more. I also asked him to recommend a replacement band for another older Citizen Eco Drive where the original band is no longer available according to the Citizen Portal. Originally, it had leather strap with an oyster type clasp. This was my first "fine time piece" I had ever bought and from all places a shop while I was stationed at Kandahar Air Base, Afghanistan. While my other colleagues bought Apple products and protein supplements I bought a nice watches. I wore this watch particular everywhere I went that deployment which probably was unadvisable and probably the main reason the band quickly deteriorated like it did. The watch sat on a windowsill for the most part the remainder of its life until today. After hearing this long winded story Tony recommend a metallic oyster which I never considered because I like my watches original. Tony eventually sold me on the new sportier look and it definitely looks more durable. We chatted while he worked with now an audience of three. No pressure right? Distracting? maybe, but Tony never flinched smiling with light bantering. We found out we once worked the same mall Valley Fair/Santana Row in the 2000's. While we never met previously I found him to be genuinely a good guy. Customer service is excellent. Craftsmanship and expertise top notch. Value... I've shopped other finer boutiques in this mall and found his prices are much lower than their quotes for the same work. I chose "Quick Watch Repair" on a flier and I am very happy with that decision. I will continue to retain Tony as my new "watch guy" going forward. I highly recommend Quick Watch Repair for all of your watch repair needs. Don't be fooled by the kiosk. Ask for Tony. --Robert in Fairfield

Solid dude just went in today at 6 and he was done with my watch by 6:15. He's quick, knowledgeable…read moreand professional. Will definitely be back.

Fast and friendly…read more While I'm normally just in for watch sizing or a battery replacement, it's always nice to be greeted with a smile and prompt service. A great convenience on base.

Recently I had the pleasure in going to the store because I had some watches my dad left me…read more David and his staff weee very welcoming. They complemented my dad's style of watches and said they can get some new batteries in them and get them working again. I was beyond thrilled. The ease of being helped and the simplicity of the watch needing batteries that I was unable to find myself, David was able to handle it. Thank you Travis Watch & Clock repair ! I appreciate you bringing the watch to life so I can wear it on my wrist and remember my dad every time I look at.

Diamond fell out and they said I have to pay to get it fixed I wouldn't recommend them for nothing…read morebad business only had ring 8 months maybe wore it 10 times I had to put 1 star other than that it would be no stars

Great family owned and managed jeweler that offers beautiful pieces at a variety of price offerings…read moreand purchase power. They always offer fantastic customer service and have no pressure or judgement on your budget. We always felt comfortable purchasing here because we felt valued as customers and always have a seamless experience from start to finish. Looking forward to purchasing more pieces soon!

Mom & Pop stores like these are a dying breed. So, I was glad to bring a Casio G-Shock watch here…read morefor quick, while-you-wait battery service. I went to the Fairfield Mall 1st and struck out 3 different places for various reasons. Whipped out the phone and learned of this store. Called the owner, who answered immediately and was able to accommodate my work request on short notice. Little sticker shock at the end, as my multi-feature G-Shock required two batteries. And a $50 out-the-door cash subtraction from the wallet. Ouch. But, that's inflation for ya'. The owner's really nice, and she has a unique store, with a lot of stuff to look at inside while you're waiting. Credit/ATM cards are accepted and parking is free and typically always available without much hassle. Thank you Ma'am.

Great Work on my Watches when I Return. Longtime customer…read moreof the Time Keeper Workshop. Battery's and Watch Repairs.

Lu'Ro Jewelers has hands-down become my favorite jeweler and my absolute go-to place for any…read morejewelry needs, watch repairs, and sizing. Over time, I've really started to build a great relationship with the team here, and I can't recommend them highly enough. Jose and Diego are always incredibly welcoming and provide a level of customer service that is hard to find these days. Their attention to detail on every single service they provide is amazing. Whether you need a simple watch sizing or are in the market for purchasing diamonds, this is the place to go. I won't go anywhere else and highly encourage anyone looking for top-tier repairs or a special piece to go see them!

I got the battery on my watch replaced here. It was very quick and reasonably priced. I am very…read morehappy!

I have an old orient dive watch that I really like, but that has always run slow. I finally decided…read moreto see if somebody could help it run more accurately. After going to two other jewelry stores who told me they would send it out to Repair and it would cost between $400 and $600, I decided to try Andre Fleury Swiss watch company. Andre Took the watch and told me he would look at it and get back to me in a few days. Nice when the watch expert is right there working at his desk. A few days later, I went to pick up the watch. He handed it back to me with a smile and told me it was much more accurate now. There was no charge listed on the ticket. So I said, "how much do I owe you?" Andre said "that's all right, I'll catch you next time". "it's an easy watch to regulate... It didn't take much time at all.". If this were an old friend, I might understand that... But this was strictly business. Who does that in this day and age? Apparently, Andre does. Somehow, that made me feel just a little bit better about humanity. All I can do is give him a five star review, which is richly deserved. One other quick thing: his business is basically in an upscale office building, not in a mall somewhere. The building is really nice, and parking is a breeze. The restrooms are all unlocked... This whole experience was like a pleasant experience into the past, when life was easier and kindness was much more likely to be given to a stranger.

Unfortunately, I was not able to obtain their services so this review is based strictly on my…read moreexperience. I went here to have a battery replaced in one of my watches and the gentleman that helped me noticed right away my watch was missing some important components like the glass that covers the bezel. He recommended I contact the manufacturer and have it replaced and even provided me with the website information for the manufacturer. Instead of just letting me leave, he meticulously placed my watch in a protective bag to prevent any damage to the watch and apologized he couldn't assist me further. Based on my experience, and coming from a sales/customer service background, I really appreciated the customer service I was provided when he could've just replaced the battery to make a quick $40 and sent me on my way. Honesty and integrity. Very rare these days but greatly appreciated. I will be taking my other watches to them in the near future.

I was referred to TWR from a jeweler in Castro Valley. I had a vintage watch with sentimental value…read moreI needed evaluated for repair. Thomas was extremely personable and informative. He gave me his expert opinion on the repair And was able to complete it in a very reasonable time. The way he explained the repair process to me I knew this was an honest man. I am completely satisfied with the repair and wear the watch often. I also brought a family members Movado watch for repair. They were originally given an $1,000 estimate. Thomas explained how the damage occurred and corrected the problem for $80.00 and that included a new battery. If you want Honest, personable, professional service provided for a reasonable price and in a reasonable time frame go see Thomas You won't be disappointed. Thanks Thomas appreciate you.

Brought in 4 watches that needed batteries and 1 watch that I had questions getting it set…read morecorrectly. He was very friendly and knowledgeable and help me set the 1 watch along with putting batteries and setting up the other watches. Will definitely bring all my watches here.