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    The Motor Network

    4.0 (1 review)
    Open 9:00 am - 5:30 pm

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    7 years ago

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    Nissan of Rockville Centre

    Nissan of Rockville Centre

    (73 reviews)

    Love bringing my car here for the upkeep services. The people are amazing and the weight is not…read moresuper long. Also, I always get some type of discount or deal on changing my oil and filter with them.

    Accompanied my mother to her appointment. She was getting a simple oil change. My mother works the…read moreovernight shift. I work the overnight shift as well. Being that we both just got off of work, we both were tired already. It started bad from the beginning. We pulled into the driveway for service. Instead of instead of helping my mother and I first being that we pulled in first, they skipped her and tended to the person the came in after. Red flag already. My mother is not able to stand very long so we asked for a seat, not knowing of the waiting room upstairs because no one mentioned it at first. We then was told about the waiting room upstairs. We proceeded. They offered snacks, tea, coffee, and water. It was super quiet up there because television was not on and people realized that the remote control was not in sight. Every tried to stay as quiet as possible even while trying to converse. We were told that we would get a text when the service is complete. Okay no problem. Some people up there in the room got their text I'm assuming because they left. More and more people filled in the room. My mother and I both napped a bit due to boredom and tiredness from our work shift. I woke up and looked at the time and realized we were in here too long for just an oil change. I told my mother, I would go check to see if the car is ready. I went to the front desk and asked about my mother's car. They said the car is ready of course I was very upset at that point just ready to get out of there. Why didn't she get a text or a call that her vehicle was serviced and done? I didn't like any exp experience there except for the provided snacks but all dealerships do that. So that's nothing new. I would not recommend this location one bit. Please do better. I'm not caring about myself but my mother did NOT deserve that kind of service.

    Karp Kia

    Karp Kia

    (129 reviews)

    Just picked up my beautiful 2026 Sportage X-Line Hybrid in Heritage Blue. After much research I…read morethink this is a realiabke car with a great warranty. An important part of me selecting this car was the help, patience and expertise of my salesman, Claudio Perez. About 2 months ago I was thinking of getting a Kia Carnival. As soon as I asked Claudio about the car he said go, take it for a ride. No heavy sales pressure just letting me see what I thought. After going through the numbers and coming to the conclusion I did not need that big of a car I told Claudio I was not interested. Still needing another car I began researching the Sportage. After letting Claudio know I was going to stop by to see it he immediately had the car in the front of the lot for me to look at. I had test drove it a month before but he insisted I test drive it again to make sure it was what wanted. When it finally got down to the nitty gritty of $, Claudio was fair, patient and gave me a good deal. I ended up with more options than I expected at a price I was comfortable with. The day I had to pick up the car Claudio could not have been more helpful. With a few glitches in the day we didn't get there till 45 minutes before closing. Then there were some paperwork problems on my end. Through it all Claudio had a smile on his face and kept reassuring me not to worry, all is fine. After the business end of everything was completed, well after closing time, Claudio spent another 1/2 hour going over the car. Thank you Claudio for making my car purchase a very pleasant experience.

    Untruthful. Typical Car Salesman and Service Dept. Service…read moreCenter tried to take me for a Catalytic Converter @ $6.000.00 for 2017 Sportage. When it turn out to be (2) Oxygen Sensors $900. local mechanic. Also brought this car used from KARP and they NEVER REGISTERED MY USED CAR EXTENDED WARRANTY WITH THE KIA CORPORATION. When asked about it for the Oil Consumption Issue they I DO NOT HAVE A WARRANTY ON THE POWER TRAIN.

    The Motor Network - car_dealers - Updated September 2026

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