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I was extremely disappointed after I got home and realize how poor the gel application was and how bad my manicure was, I've not gotten a manicure for over a year due to a really bad experience, but this wasn't horrible as the infection I got from a nail salon in the past, this tho was poorly executed manicure I was really excited to get the cuticles taken back and what I experienced later after all the oil dried, etc. was it looked like it had been chewed on the cuticles was still there but gaps , the sides of my nail want even addressed . The gel was bleeding and not fit to nails some not all . Nail tech was a nice person professional . The persons whom seems to "lead" was a bit aggressive for me tho .
I am so particular about who touches my nails because I feel like most of the time I leave a nail salon feeling like I could have done better myself. With that being said, I love coming to The Muse. My cousin recommended coming here for hard gel, and I thank her for that rec. There are plenty of other nail salons that are walking distance from me and I still choose to get in a car and come to Hayes for my hard gel fills. Come here if you want a clean environment and quick service (without sacrificing quality). Highly recommend.
Came to the Muse for a gel manicure after seeing great reviews. They were busy on a Friday afternoon but managed to be very efficient and quickly sat me down to remove my previous polish. They have a good selection of colors and while I appreciated the care that they put into trimming my cuticles and nails I do wish the polish lasted longer. I'm including a picture of my nails about 9 days in and they're already chipping and there's signs of peeling starting towards the base of my nails. Generally a gel mani can last me a month but these aren't looking good at the less than 2 week mark. Prices are very reasonable at $45 for a gel manicure so I may go back and just hope that it lasts 3 weeks.
Had to come in to get my disastrous nails taken care of and was in love with the photos on their Instagram. Easily accessible location with street spots and a nearby paid lot. Tons of polish brands to choose from including a couple vegan varieties! I came for a soak off + new Gel X set ($80) with nail art in 4 colors ($40) + lip wax ($12). One woman took care of everything but the nail art -- Lynn took over for that and *killled it.* My nails look just like my reference photo. She did my wax as well and all products used smelled so good. $130 before tip and well worth it! My only suggestion is that they get a nail table/desk or try a new method as a ton of nail dust got on me throughout my visit. Not a huge deal to me, as I'll definitely be back for my next set, but could be a turn off to others!
I've tried a few different nail salons in the city and I keep wanting to come back to The Muse! First thing: I love their online appointment system. It's very simple and convenient. The pricing is laid out clearly so there is no hidden charges, etc. There is a note feature when booking, so I can be detailed about the service I'm looking for. I've also called for an appointment and the staff is super friendly and helpful without pushing additional services. This spot is super cozy. They have 4 pedicure chairs and 3 or 4 manicure chairs. They have lazy boy type of chairs, and lowkey, it's hard to stay awake because it's super comfortable. I've tried dip, gel-x, and regular polish. There is a great variety of colors, designs, and shapes. My gel-x will go strong for 5+ weeks. I use their Instagram (@themusesfnailspa) to get inspo for designs. They execute so well! Highly recommend.
I did this star design with Lynn and she did a great job with my nails! She is really hospitable and does really well with replicating any design that you bring to her. I also personally usually have difficulty picking a good shade for myself because my skin is more green-toned but she found the perfect shade of pink that matches my skin really well! I also usually get my eyebrows done by her too and they also come out excellent :)
I've gotten my nails done with both Lin and Luna, and they were amazing! They really know how to file nails exactly the way I like and always pay close attention to detail. The owner is so sweet and has great ideas that make each visit feel personal and creative. The newly renovated space feels clean and spacious, which makes the whole experience even better. Their design work is also top-notch, and easily one of the best nail salons I've been to! Highly recommend Muse Nails.
Buyer beware/TLDR: there are NO massage chairs ;((( what's the point of a pedicure if you're not in a massage chair??? I regret keeping my appt after walking in and realizing I wouldn't be receiving my pedicure in a massage chair. Longer version: I called ahead of time to make an appt for a pedicure with extra 10 min massage. I arrived a few minutes early, a rarity for me (lol), and waited a surprising amount of time before someone acknowledged me and told me to pick my color. The shop was full and it was obvious to me I would not be starting my appt on time. This would have been more acceptable if they told me this, and even better--they should have called me when they realized they weren't running on time. But neither of those things happened. I hovered around the front of the shop twiddling my thumbs until I finally climbed onto the *odd pedicure seating area and started soaking my feet about 10-15 min post-appt start time, and didn't have a nail tech with me until 15-20 min post-appt time. I had the most rudimentary pedicure I'd received in quite some time (barely scrubbed my heals, massage as if it were given by my five year old niece when playing pretend nail shop). To add insult to injury, it wasn't communicated to my tech that I wanted an additional 10 minutes of massage, so it never happened. Every so often nail shops add the extra massage at the end, so I didn't speak up, and when I realized I wouldn't be receiving the extra massage, I was beyond ready to leave the shop, plus didn't want to give them extra money, so it all sorta kinda worked out in the end. It was obvious to me the staff were a) focused on the big money makers: gel/related manicures and b) their "regulars". I always scratch my head when I observe "regulars" receiving a different level of service than other patrons, especially *if* I receive great service, I will tip well + become a regular. Not meant to be for me and The Muse SF. But hey, they have a lot of color options and sounds like if you get in with the right manicurist, you're in good hands. *I call the pedicure seating area odd because the materials + time to build the tall seating apparatus (like a bench throne *shrug* unsure how else to describe it) would see more return for their investment with massage seats. I get there is a maintenance cost for them, but the guest comfort would increase, and it would be easier for patrons to get in and out of their pedicures.
Discovered this salon about a year ago and it's been my regular ever since! The salon is clean and cozy, the ladies are professional and efficient, and their polish selection is high quality. My gel manis last around three weeks without chipping. I love their convenient online booking system. Every once in a while they offer you champagne!
I've been coming to the Muse for almost three years now, and I can't recommend them enough! I usually get dip manicures and gel pedicures. The services are high quality and hold up well. The owner Linh and her staff are all very welcoming and attentive. On top of that, the prices are very reasonable for the level of service you get. Also, there is a super cute wine bar next door!
11 days ago
A friend of mine recommended this place and they did not disappoint. I've been looking for a good nail salon in the city especially if my nail tech is booked. Lily did an amazing job!! I tend to like more complicated nail art and she was so attentive and patient with my requests. She took her time perfecting my base and almond shape. I'll definitely be coming back again! read more
4 months ago
i booked a gel x manicure and regular polish pedicure. i arrived early and the staff was very accommodating. everyone was kind and offered me a seat while i waited. i was also seen earlier than scheduled, which i appreciated after coming straight from work. the pedicure was standard in a nice salon setting with massage chairs and a lap pillow. my tech was quiet and didn't check in beyond the service itself. the manicure is where things fell short for me. i believe my service included cuticle and nail care, but the tech moved straight into gel x prep after cutting my nails. after checking the website later and seeing those services were listed, i did feel misled. i had showed inspiration photos and was told the design was doable. Lily was communicative about the shape, which i appreciated. however, the black french tip had uneven opacity and the lines weren't clean. i found myself having to point out fixes, which made it hard to fully relax. i also noticed other clients doing the same. the cherry nail art ultimately didn't match the inspo i gave. Lily made multiple attempts before getting help. the owner, Linh, stepped in to help with the design and ended up dotting the cherries. i understand the service industry is tough, but for a $115 manicure i expected stronger attention to detail. i do think they were trying though. overall, this was a mixed experience for me. they have a nice staff and clean salon, but pricing feels high for the level of nail art. i paid $155 and tipped $35. this may be a good place for basic pedicures, but i would go elsewhere for detailed nail application and art. the owner is really nice though. read more
**Linh reached out to apologize for the service with a refund and invited me back for another service. I really appreciate how earnest she was about the service, so I'm updating this to a 3 until I can return to try again** Ugh I'm so disappointed. I really wanted to find a new go-to nail salon and the reviews promised amazing things. I scheduled a dazzle dry Mani-pedi for 4:15 and started late at 4:30. Honestly, not an issue for me since it was after work on Friday. I know it gets busy, and the owner seemed friendly. I was really looking forward to a little pampering since I've been too busy to get my nails done lately. Everything felt so rushed though and I had to ask the nail tech to clean my manicure better. Now I really wish I checked my pedicure as well, because it is straight a mess. I want to be kind, but it's just so sloppy-- the polish isn't even, there's some on my pinky toe skin, and the second toe is looking insane. Check my photos for receipts. After I was left for my nails to dry, the nail tech had new clients and just didn't come back to check on me after 15 min lol. I've never left a salon without a quick service of lotion or just an inspection. I had to keep asking around until someone helped me out so I could leave for my dinner date. As this was happening, the owner was happily chatting with another client who seemed like a regular, and then was on her phone for a while. It was a really striking comparison to see how I wasn't given the same attention and respect as the other client. I still tipped because I know the service industry is hard, but I do feel taken advantage of now seeing my nails in the light. read more
Business owner information
Linh V.
sorry that happened to you . can we redo new set for you . hope you…
2 days ago
I was extremely disappointed after I got home and realize how poor the gel application was and how bad my manicure was, I've not gotten a manicure for over a year due to a really bad experience, but this wasn't horrible as the infection I got from a nail salon in the past, this tho was poorly executed manicure I was really excited to get the cuticles taken back and what I experienced later after all the oil dried, etc. was it looked like it had been chewed on the cuticles was still there but gaps , the sides of my nail want even addressed . The gel was bleeding and not fit to nails some not all . Nail tech was a nice person professional . The persons whom seems to "lead" was a bit aggressive for me tho . read more
4 months ago
I am so particular about who touches my nails because I feel like most of the time I leave a nail salon feeling like I could have done better myself. With that being said, I love coming to The Muse. My cousin recommended coming here for hard gel, and I thank her for that rec. There are plenty of other nail salons that are walking distance from me and I still choose to get in a car and come to Hayes for my hard gel fills. Come here if you want a clean environment and quick service (without sacrificing quality). Highly recommend. read more
Came to the Muse for a gel manicure after seeing great reviews. They were busy on a Friday afternoon but managed to be very efficient and quickly sat me down to remove my previous polish. They have a good selection of colors and while I appreciated the care that they put into trimming my cuticles and nails I do wish the polish lasted longer. I'm including a picture of my nails about 9 days in and they're already chipping and there's signs of peeling starting towards the base of my nails. Generally a gel mani can last me a month but these aren't looking good at the less than 2 week mark. Prices are very reasonable at $45 for a gel manicure so I may go back and just hope that it lasts 3 weeks. read more
2 months ago
The women here are incredible. My nails always look soooo good. And they are so sweet. Highly recommend here. Great vibe. I come here requesting the most intricate designs and I'm always blown away read more
Had to come in to get my disastrous nails taken care of and was in love with the photos on their Instagram. Easily accessible location with street spots and a nearby paid lot. Tons of polish brands to choose from including a couple vegan varieties! I came for a soak off + new Gel X set ($80) with nail art in 4 colors ($40) + lip wax ($12). One woman took care of everything but the nail art -- Lynn took over for that and *killled it.* My nails look just like my reference photo. She did my wax as well and all products used smelled so good. $130 before tip and well worth it! My only suggestion is that they get a nail table/desk or try a new method as a ton of nail dust got on me throughout my visit. Not a huge deal to me, as I'll definitely be back for my next set, but could be a turn off to others! read more
I've tried a few different nail salons in the city and I keep wanting to come back to The Muse! First thing: I love their online appointment system. It's very simple and convenient. The pricing is laid out clearly so there is no hidden charges, etc. There is a note feature when booking, so I can be detailed about the service I'm looking for. I've also called for an appointment and the staff is super friendly and helpful without pushing additional services. This spot is super cozy. They have 4 pedicure chairs and 3 or 4 manicure chairs. They have lazy boy type of chairs, and lowkey, it's hard to stay awake because it's super comfortable. I've tried dip, gel-x, and regular polish. There is a great variety of colors, designs, and shapes. My gel-x will go strong for 5+ weeks. I use their Instagram (@themusesfnailspa) to get inspo for designs. They execute so well! Highly recommend. read more
Business owner information
Linh V.
Dear Alicia ,…
1 year ago
I did this star design with Lynn and she did a great job with my nails! She is really hospitable and does really well with replicating any design that you bring to her. I also personally usually have difficulty picking a good shade for myself because my skin is more green-toned but she found the perfect shade of pink that matches my skin really well! I also usually get my eyebrows done by her too and they also come out excellent :) read more
Business owner information
Linh V.
thank you so so much ! Bella have a great week !
8 months ago
I've gotten my nails done with both Lin and Luna, and they were amazing! They really know how to file nails exactly the way I like and always pay close attention to detail. The owner is so sweet and has great ideas that make each visit feel personal and creative. The newly renovated space feels clean and spacious, which makes the whole experience even better. Their design work is also top-notch, and easily one of the best nail salons I've been to! Highly recommend Muse Nails. read more
Buyer beware/TLDR: there are NO massage chairs ;((( what's the point of a pedicure if you're not in a massage chair??? I regret keeping my appt after walking in and realizing I wouldn't be receiving my pedicure in a massage chair. Longer version: I called ahead of time to make an appt for a pedicure with extra 10 min massage. I arrived a few minutes early, a rarity for me (lol), and waited a surprising amount of time before someone acknowledged me and told me to pick my color. The shop was full and it was obvious to me I would not be starting my appt on time. This would have been more acceptable if they told me this, and even better--they should have called me when they realized they weren't running on time. But neither of those things happened. I hovered around the front of the shop twiddling my thumbs until I finally climbed onto the *odd pedicure seating area and started soaking my feet about 10-15 min post-appt start time, and didn't have a nail tech with me until 15-20 min post-appt time. I had the most rudimentary pedicure I'd received in quite some time (barely scrubbed my heals, massage as if it were given by my five year old niece when playing pretend nail shop). To add insult to injury, it wasn't communicated to my tech that I wanted an additional 10 minutes of massage, so it never happened. Every so often nail shops add the extra massage at the end, so I didn't speak up, and when I realized I wouldn't be receiving the extra massage, I was beyond ready to leave the shop, plus didn't want to give them extra money, so it all sorta kinda worked out in the end. It was obvious to me the staff were a) focused on the big money makers: gel/related manicures and b) their "regulars". I always scratch my head when I observe "regulars" receiving a different level of service than other patrons, especially *if* I receive great service, I will tip well + become a regular. Not meant to be for me and The Muse SF. But hey, they have a lot of color options and sounds like if you get in with the right manicurist, you're in good hands. *I call the pedicure seating area odd because the materials + time to build the tall seating apparatus (like a bench throne *shrug* unsure how else to describe it) would see more return for their investment with massage seats. I get there is a maintenance cost for them, but the guest comfort would increase, and it would be easier for patrons to get in and out of their pedicures. read more
Business owner information
Linh V.
Thank you for sharing your feedback with us. We apologize for the…
Discovered this salon about a year ago and it's been my regular ever since! The salon is clean and cozy, the ladies are professional and efficient, and their polish selection is high quality. My gel manis last around three weeks without chipping. I love their convenient online booking system. Every once in a while they offer you champagne! read more
4 months ago
Liam did an amazing job doing my hard gel fill. He is very meticulous with getting the right nail shape! Highly recommend! read more
1 year ago
I've been coming to the Muse for almost three years now, and I can't recommend them enough! I usually get dip manicures and gel pedicures. The services are high quality and hold up well. The owner Linh and her staff are all very welcoming and attentive. On top of that, the prices are very reasonable for the level of service you get. Also, there is a super cute wine bar next door! read more
11 months ago
I love this salon! Everyone is so friendly and accommodating and they always execute designs I ask for perfectly! My appointments never take long and I always leave happy. Highly recommend! read more
8 months ago
My favorite nail shop by far. I love the price transparency. I love being able to book online. I love their dedication to ensuring customer satisfaction. Too many times in the past have I gone to a nail shop with prices being advertised isn't what I end up paying. read more
1 year ago
Great service. Friendly staff. Helpful with indecisive clients. As first timers to gel nails, we had lots of questions and they were happy to help. Highly recommend! read more
9 months ago
3 week update: Nails are perfect still and no rhinestone fell off! I love how thin the dip is yet strong. read more
Business owner information
Linh V.
thank you so much for feedback . hope to see you again soon and have…
8 months ago
Salon was clean and beautiful. Staff were nice and welcoming. Nails came out poppin. 10/10 experience! If you're looking for a new place to try out this is the spot. read more
1 year ago
Obsessed with this place. They did such a great job with the design I wanted. I went on a weekend and I highly recommend calling to make an appointment cause they get busy the quality is everything. I am so glad I found out about this from a friend. Definitely will be keep coming back read more
10 months ago
2 years ago
They are such a sweet nail salon! I loved the way that Cherry shaped my natural nails - I've received so many compliments. She kept checking in to make sure that I liked the shape and color of the polish (especially as I was nervous it might be too sheer). Price was competitive to nearby salons I've went to. I did have to stop by again twice after my appointment on Thursday because a few nails are very subtly cracking - maybe because the weather or my hands are naturally dry. I didn't mind going though because I live close by. They're always very busy (I can see why!) but the team has been very kind and willing to fix any cracks or chips. Linh (the owner) personally took care of me both times and she's super receptive to feedback (plus she remembered me, which I appreciated). I really love these nails and I'm hoping they last a few weeks, so I've been anxious when I see a crack. Luckily Linh and the Muse SF are very kind and helpful! I'm going to see how long these nails last (gel nails usually last around 4 weeks for me), but it's looking like the Muse SF will be my go-to salon and it should be yours too! read more
2 years ago
I've been going to Lynn and her staff for my regular gel manicures for a few months now and it's safe for me to say that I have no complaints. I love the clean, minimalist aesthetic and they always deliver. I also like how they use mostly natural products (I.e., lemon water) as opposed to chemicals during the service. Their gel lasts me a little over 4+ weeks without any chipping, peeling, or lifting. Which is always a surprise to me because I wash my hands a lot lol. I haven't tried their other services, but I am happy with the quality of their work and gel application. read more
Business owner information
Linh V.
Hi Jaycell !…
1 year ago
Cherry is the best nail technician in the Bay Area. Her technique for gel x is incredible- they last 3 weeks and still look brand new. Every one is attentive to what you need and always ask if you're happy each step of the way. It's also in a great location in SF for a girls day! As much I want to gatekeep Cherry, she is a gem that I cannot recommend more. read more
2 years ago
I've been to Muse a couple times for regular gel and they were fine, but I was really unimpressed with their hard gel services. The last time I came here, I had hard gel removed (they were done at a different salon) and the nail tech mentioned that what I had was really thick and they could do it way better here. I was excited to come back because it seemed like they're pretty good with designs; however, I left feeling very unhappy with my nails. It's honestly embarrassing that you would let a client leave with nails like that. It's the messiest application I've seen by far and I wanted it removed immediately after leaving but didn't want to cause a scene at the salon. I've never had nails this ugly and embarrassing. It also cost $100 to leave with my nails looking worse than when I entered. The nail salon itself was really busy so my nail tech had to run back and forth between other clients during my time here. I showed a photo of a hard gel design with pink blush, ombré, and 3D add-ons which they said they could replicate but with different stickers and gems. First of all, the hard gel application was so thick and uneven even before anything else was added on. You can see from the photos of the random bulbous-ness on several nails. Second, the photo I showed had pink blush but they showed me an orange-y color from DND. I thought it'd end up similar on the nail since I did have a reference photo that was shown the entire time on my phone and trusted that the nail tech would choose a similar color, but I saw how orange it was in the actual airbrush. By the time I asked to change it to a different color (that was actually similar to the photo), it was too late as it was already mixed in the machine. She gave me a discount for the color mishap. In the end, I left with really messy and bulbous nails with airbrushed gel all over my fingers. I messaged the owner a few hours after coming back home and thinking about how unhappy I was. I asked if it was possible for them to remove my hard gel and just put on regular gel as I've been pleased with that service here previously or if they could just refund and remove my nails. She blamed the design and different combinations of polish, ombré, glitter, etc. but I've had hard gel done with designs elsewhere before without this issue. She also didn't seal the 3D bow which everything to get caught on the corners. They also said the photo I showed was GelX (it's not). They offered a $25 gift card for GelX services next time if I wanted to come back as a solution. I don't think I would come back and I actually had the hard gel removed at a different salon a few blocks away since the nails were already lifting a week later. It's so crazy that you would blame the design I picked when I've had similar designs done at other salons without any issues at all (see photos). She kept pushing that I should have done GelX instead and that hard gel makes it bulky... I've attached photos of what I showed as reference, what I left with, my nails after removal (so much better), and hard gel I've had done at other places showing what it should actually look like when it's not uneven and bulky. read more
1 year ago
They are always so amazing and have done some of my favorite gel x manicures (by Vy). They will always work to get you the exact color of your dreams, their manicures are always thin if that's your preference, AND they got me in for waxing my eyebrows during the service which turned out amazing (by Lynn). I will be coming here again and again! read more
I visited Muse SF for the first time today and it was a pleasant experience. The staff was friendly and I got to meet the owner (Lynn) who was very kind. I got a deluxe pedicure, which was nice, but costly ($62). There are two (2) options, regular ($35) and deluxe ($62). Though I decided to treat myself today, I don't normally get pedicures so Im not sure if that price is common or not. This is definitely a great place to visit with a friendly staff that does good work. Check them out! read more
2 years ago
I got my nails done recently with just a classic manicure with OPI nail polish. I got very lucky because they let me do a walk-in. I was going to go to my regular manicurist, but I have to make an appointment and I didn't really have time that day, and didn't know if I have time the next day, so decided to try this place. Salon is cozy, staff friendly. I think the manicurist did a pretty good job with the shape of my nails and she helped me pick out one of three colors I chose because I was being indecisive. OPI, Samoan Sand if you are curious. However, she accidentally nick me on one of my fingers which I didn't feel until I washed my hands later. I did enjoy my mini hand massage tho. read more
Business owner information
Linh V.
Dear Lisa…
1 year ago
When I first came to the shop everyone was nice from the lady at the front desk to the owner of the shop. It was so fun to laughing and talk with the owner of the shop, she is so down to earth that was a nice treat. I also really like that everyone that came to the shop had a picture on their phone of a nail design they wanted and have that nail tech give them actually what they wanted .It's really hard to find nail tech that can actually duplicate the nail design that you find on your phone ! I will definitely recommend going to this place. This picture is of my nails two months after getting my nails done. read more
3 years ago
The nails looks pretty! Tons of color and consistency options. If you like jelly or translucent color, you can find it here, which not finding somewhere else too much. I walked in few times and they always accommodated me. Totally recommend it here. read more
3 years ago
The first time I visited this nail salon I was really impressed. I decided to give them another try and I am so disappointed with the cat eye nail polish application. The finish was uneven, with some nails lacking the cat eye effect entirely, leaving four of my nails looking like ordinary glitter nails. When I asked to change it, she had already cured most of the nails and decided to paint over it to try again which made it worse. Considering the additional $25 charge for this specific service, I was hoping for a more skilled application. It seems like the technician lacked the expertise or didn't seek assistance when needed. If you're paying extra for a specific nail design, you should receive a consistent result, which unfortunately was not the case here. While the overall ambiance of the salon was decent, the lack of proficiency in executing specialized nail designs, especially with an additional charge, left me questioning the value for money. I hope they address this issue, as it impacted the quality of the manicure for me and may deter others from choosing this salon for specialized nail art services. read more
1 year ago
I used to really love this place but the past few times I've gone, my mani pedis have been very rushed and the nails have not looked good. The last time I had a mani the hard gel was very bumpy. This time I had a gel pedi and there was little attention to detail. The staff is very kind and the salon itself is nice but I'd hope that for their prices they are taking their time to not let you leave with gel polish on your skin and dry skin around the nail. I'll be redoing this at home read more
1 year ago
2 years ago
This review is long overdue! I've been coming to the muse nail salon for about 2 years now! We are now family lol. I specifically went to muse SF while on the search for a salon that can perfect nail art & found that not only can the ladies at MUSE SF pretty much nail every design but also make sure your experience there is worth every dollar. Also, the deluxe pedi is so worth it!!! Hands down one of the best nail salons in the bay! Coming from a 100% Bay Area local born & raised Here's some examples to prove my point read more
Business owner information
Linh V.
Hi Melissa…
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More info about The Muse SF
476 Grove St
San Francisco, CA 94102
Hayes Valley
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(415) 255-9911
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The Muse SF - othersalons - Updated June 2026
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