you're not going to Nail Box for your nails, what are you even doing?! I've been a loyal client for 3+ years, and Ananya never misses. She's consistent, detailed, and genuinely takes the time to understand your nail goals! Not to mention her prices are unbeatable for the quality you get. Every set turns out flawless. If you want premium nails, incredible service, and a tech who truly cares, Nail Box is the place. Do yourself a favor and book that appointment now, thank me later! read more

So disappointing and would not recommend at all for anyone looking to get their nails done :/ I booked ahead of time for a Gel-X removal appointment, and upon arriving on time, had to wait 15-20 minutes before getting started. It's always so unfortunate when you have to wait more than 15 minutes especially after making an appointment ahead of time because to me, it defeats the purpose of pre-booking. It feels like the staff needs to re-think the time slots because appointments are bleeding over and causing longer wait times. Regarding the actual removal itself... Oh gosh, I haven't had an experience before where chunks of my Gel-X nail were flying off. Their Gel-X removal process is a bit different than what I'm used to. While I'm used to the drill-looking device to get the color and maybe the top-most layer of the Gel-X nail off, I'm shocked that their removal process depended mainly on drilling/filing down the entire nail... which eventually I feel made my own natural nail super super weak because layers of my natural nail were drilled/filed off too. I typically have my nails wrapped in acetone (?) - soaked cotton and then foil for at least 5 minutes, so the Gel-X nail is a lot softer and the Nail Tech can then scrape the leftover bits off. But here, I think I dipped my fingers in some acetone (?) - mixed water while my other hand was initially getting drilled/filed, so it didn't really do much to make the Gel-X nail softer/more malleable. They also don't really offer any Nail Strengthener or post-care along with the removal, which I'm shocked since that's always been included when I go to other SF salons. Same with nail shaping and some sort of clean-up... I left with BUSTED nails... literally they looked like they went through absolute hell and back with super uneven edges, not a clean file in sight. I had to go home and basically re-cut and clean up the skin around my nails and my nail itself since they felt so uneven and sharp. Also didn't help how brittle and weak my nails felt after all of the drilling/filing which I'm so certain was due to how they removed the Gel-X nails because my nails have never felt this weak before and I've removed Gel-X nails 10+ times in the past. For the amount you're paying, you could get SUCH A BETTER experience and walk away with much better and healthier natural nails from any other SF salon offering Gel-X removal. TRUST ME! Would not come again even with how conveniently located they are near Downtown SF. read more

Nail Box - Nail Technicians Near Me - San Francisco, California

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I am very disappointed with my recent experience at this salon. I came in for a French gel manicure. Before this appointment, I had hard gel on my nails. The technician did not remove the existing hard gel before starting the new French gel manicure. Once she began the process, she told me that the result would not look nice because my nails were uneven. She then said that I should have explained what needed to be done and that it was my responsibility to tell her how to handle the previous hard gel. This was very surprising and unprofessional to hear. As a client, I am not expected to know the technical process of removing or applying different nail products. That is the technician's job and professional responsibility. There was no offer to correct the issue properly, no solution suggested, and no discount provided despite the unsatisfactory result. I left the salon very unhappy with both the service and the final look of my nails. I believe this experience was handled in an unprofessional manner, and I expected much better guidance and expertise from a licensed nail technician. read more

Nail Box - Gel mani - Nail Technicians Near Me - San Francisco, California

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My old nail tech retired this past winter and so my friend who lives in San Mateo let me know her nail place is opening a spot in sf and low and behold it is right my by house! Hallelujah! Hahah my friend's nails were always on point so I was excited to try and they have been great! It is so hard to find a good nail salon, so extremely happy I found one. My nails last longer, at least 4 weeks, don't break and the design so far has been good if not better then where I used to go. Highly recommend go check them out! Mintra is the artist I go with but they are all highly skilled and I definitely plan to go back. read more

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Mintra is the best! She did an amazing job with my nails and the design was exactly the same as the inspo photo I shared! She made the appointment fly by with her kindness and fun companionship during the appointment! I am telling all my friends to see Mintra at Nail Box! Mintra has the best vibe! read more

Nail Box - gel design and gel overlay - Nail Technicians Near Me - San Francisco, California

I made an appointment online with Stephanie for a gel x (hard gel) manicure. The salon is small but clean overall. She did a good job and checked in with me throughout the mani to double check the length, and shape of my nail as well as the color. She also cleaned my cuticles and shaped my nails well. It took over an hour but I'm happy with how the nails came out. It's $75 (not including tip) for gel x for one color, any designs cost extra. read more

Nail Box - Gel X manicure - Nail Technicians Near Me - San Francisco, California

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Great experience overall! Thankful for the owner for being so kind and making sure everything went right!

I usually go to their Daly City location and have been a customer for almost two years now. When I found out they were opening a San Francisco location, I was genuinely excited, especially since it's so close to my work. I've always had consistently great experiences with their team. The staff is welcoming, professional, and really takes the time to make you feel comfortable and well taken care of. The quality of service has been reliable every single visit, which is why I keep coming back. The new SF location maintains the same high standards I've come to expect, with a clean, modern space and a convenient location that makes it easy to stop by before or after work. I'm so happy to have this option closer to me now and will definitely continue supporting them. Highly recommend to anyone looking for consistent, quality service and a great overall experience. read more

Nail Box - Nail Technicians Near Me - San Francisco, California

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**** SOFT OPENING **** Things I wish I knew before going: - check the instagram for their prices - make sure to research your nail artist/technician and dont put "any" for your appt - expect to be there for 2+ hours if you're doing 2 services and they don't give you 2 technicians First off, the workers there are SOOOOO nice like I could not have asked for anything better. This is not a reflection of how I was treated or any workers in particular, more about the business and the team as a whole. First off, personally I've moved around a lot so I've had my fair share of salons, but i've never been there for over 2 hours for a gel pedi and gel mani. The whole point of gel is to last longer without the wait of air drying. So this may be super normal and I've just been going to odd one off salons who aren't taking as much time, but even with like a 8-10 min massage with hot rocks etc a lot of add ons, it's never been an hour in the chair for a pedicure. Also other places have started doing / prepping my nails while i'm getting my pedicure. Obv they don't have to do this, but for gel french tips on natural nails, I don't think an hour is necessary.... and that's just the basic drill prep. No soak, no massage. Next, 2/10 of my fingers got cut during the drilling process. This has never happened before, but accidents happen. Fine. But I had gotten suspicious when the artist was redoing the french tips 3-4 times on my nails. (hence why I don't believe every simple (no real design) gel manicure will take 75 mins for them (like the manager said) Lastly, My gel pedicure has wrinkles, physical wrinkles like texture, something I don't even get doing gel on my own toes at home. When I was paying, she kept switching the total between 3 numbers: $85, $110, $115. That wasn't exactly reassuring, make sure to have their soft opening instagram on standby, tbh I had no idea it was their soft opening. I compared the prices with other salons on their website and it looked the same, but sf might be more expensive. Their business is VERY broken apart. There's no customer service contact info on their website, so unhappy with the service I dmed their account. At first I was told I could get a refund for the manicure by someone on their team. But I showed them my pedicure as well and asked for a manager. They didn't have manager contact info, so i had to give my number for them to call once they got into the salon. she never called me. I had to reach out on instagram again to ask what number to call. They just gave me the salons number and said she's there now. She told me to come in and she can fix my nails, reluctantly I did so bc it didn't sound like there was any other solution. I don't even know if I wanted a full refund, definitely don't think I should've paid full price though for uneven nails that weren't symmetrical. So I had to go back and she drilled the gel off again, then redid the manicure, but there's only so much you can do when your nails got cut unevenly. Pedicure wasn't touched. The place is clean one nail tech always cleans between her clients and i loveeee that, they didn't have all the colors on the swatches, no massage chairs, and play fire music. read more

I got a gel overlay manicure and after leaving I'm noticing little details and it feels overpriced for the quality ($75 not including tip). The shaping and polish application is sloppy, and there are some bubbles in the gel, overall the manicure looks fine until you look closer. For $75 I'd recommend leaving the city to the other Nail Box locations. I got a beautiful gel-x set at the Daly City location for a wedding and loved it, so I won't be back at the SF location. read more

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Enjoyed a nail treatment at a very reasonable price. I had a pleasant experience here. The environment is clean and the tools are well-maintained, which is so important for a safe and quality nail treatment. read more

Based off of other reviews and the fact that my friends' nails turned out perfectly fine - I'm giving Nail Box 2 stars instead of 1. However - my short (no tips no acrylic) gel manicure was probably the worst I've ever received and cost me $80. Choose your nail tech wisely and avoid opting for a random tech. read more

I had a gel pedicure from Cici on Saturday, February 7, 2026. Today is February 11, 2026, and the cost was $60, even though I had booked the $50 service. It's already starting to wear off. The last time I received the same service, it only cost $50. I'm confused about the pricing and the differences compared to my previous visit, as I'm not clear on how transparent their system is. read more

Nail Box - Gel pedicure - Nail Technicians Near Me - San Francisco, California

Excited for their SF location to open! Been a client since the pandemic to Nail Box and they don't disappoint! Highly encourage everyone in the area to give them a try whether it be gel nails or gel X read more

I've been to this salon like 3 times since they opened and Stephani keeps me coming back!! She is an incredible nail tech - I always get gel x and she knows how to apply them perfectly. The retention on her sets is insane, they stay perfect with no lifting. Her nail art is also AMAZING - literally a copy paste of whatever inspiration pictures I bring. She is also super sweet, funny, accommodating, and wonderful to chat with. 100% recommend checking her out!!! read more

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So happy to see Nailbox in SF! The attention to detail and quality of work is outstanding. Gel X helps me keep my nails at length and lasts so much longer for me. Definitely recommend getting it!! So worth it read more

I just found my new go to spot , the do great job , Recommended!! , definitely I will be back,

Such a great experience at Nail Box. The team was welcoming, the salon was spotless, and the quality of work speaks for itself. My nails look elegant and beautifully done. Highly recommend! read more

The friendliest help while being the most attentive to my needs and requests. Thank you !

It's so cute in there! The girls are such a vibe. But she did it exactly how I wanted it.. 10 /10

I went in for a Gel-X set, and the overall appointment took about 1.5 hours. Unfortunately, the Gel-X extensions were poorly applied. There was a significant gap between my natural nail bed and the Gel-X, which caused dirt to get trapped underneath. Despite showing reference photos, the incorrect extension length was applied. When this was noticed, I was scolded by the supervisor, even though the mistake was due to the technician applying the wrong size. Additionally, I experienced burning sensations multiple times during the curing process, which was uncomfortable. It became clear during the appointment that the technicians are still learning how to apply Gel-X. I was not informed beforehand that I would essentially be a practice/learning case, which was frustrating and disappointing. I left the appointment feeling very frustrated and saddened by the experience. Overall, I would recommend going to a more experienced salon. read more