Absolutely wonderful!! I had never been here and found the salon on yelp. Helen did my nails and pedicure. Not only did she do an excellent job, she was extremely nice. I can totally see why people come back here. I will be back. read more

I absolutely love this place. They're all super nice and did their best to do my nails in my vision. It's super cosy and beautiful. Highly recommend you go here read more

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I had a great experience they were very accommodating very friendly very reasonable in price for the amount of artwork I had done on my nails we'll definitely be back. read more

The Nail Boutique - Nail Salons Near Me - Sunbury, Ohio

So happy with my Nightmare Before Christmas & Mickey/Minnie nails for my Disney trips. I have received numerous compliments. I've always had an excellent experience at The Nail Boutique. Everyone is very friendly and professional. Pedicures are always very relaxing with comfy massage chairs. They do a great job at matching photos for nail designs. read more

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Helen is the best!!! She always makes sure that my nails are done perfectly, takes her time and shapes them the way I like them! Highly recommend her! read more

This was my first time getting acrylics done and I had Tori as my nail tech. She was very fast and efficient, and made sure I was happy how it looked after each step. One of my nails ended up a little crooked (nothing too noticeable though), however I can't tell if that was from my natural nail or not so it's not a huge deal to me. This was a little bit pricier than I expected, around $120 (including tip) for my design but overall was a good experience. I attached pictures of what I asked for and what I got. Very happy with the results. read more

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Mani Pedi. Good quality service. Friendly atmosphere, busy with at least 8 technicians. Did get same day appointment-last one available. Will return. read more

First time in..I actually followed my Awesome Nail Tech here. Place is right next in Kroger in Sunbury which is very convenient. After my nail appointment grab some groceries. Cute little shop with relaxed vibe. Always trust Tori.. I show her ideas and she will be honest if it's doable or not. And if I don't like it she will try something else. I've never not been happy. Service was great! My fall nails are on point!! Already getting ideas for my next set!! read more

The Nail Boutique - Fall Gel Nails - Nail Salons Near Me - Sunbury, Ohio

Hello everyone I am the current owner of the nail boutique, I just wanted to point something out, all the bad reviews were from the previous owner of the salon. I have tried my best to build a newer environment and service. Please do not consider those bad reviews belong to us, thank you for your understanding. read more

The Nail Boutique - Nail Salons Near Me - Sunbury, Ohio

I was hesitant to go here because of past reviews but am glad I gave it a chance! Everyone was very friendly. I'm indecisive and they didn't mind waiting while I picked out my color. The only reason they got 4 stars and not 5 is because my nails weren't perfect, they were really good but you can see some bumps and a section they didn't go to my cuticle. Still really grate though and reasonably priced and very friendly! I will be back. :) read more

The Nail Boutique - Nail Salons Near Me - Sunbury, Ohio

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I read all the reviews before I went so I was a little nervous about it but I'll tell u something, it was one of the best nail places I've been to. I too, am from Southern California (actually Orange County). So the chick that said it was super overpriced....NO GIRL IT WAS NOT. I got hard gel manicure and spa pedicure $107, cali would be $170. Count your blessings someone will clean your dirty feet. I can't stand people who do nothing but bitch.... Get a life. read more

The Nail Boutique - Nail Salons Near Me - Sunbury, Ohio

My first visit here. I got a pedicure and they did a great job. So relaxing. They were kind and professional. I would recommend and will return. Thank you! read more

Douglas was amazing. If you go here make sure to ask for Douglas. My set is beautiful and is worth the price. He also works very fast and talk to you which makes the tension go away. His work is very good! read more

The Nail Boutique - Nail Salons Near Me - Sunbury, Ohio

I love the work Tori does I just show her a picture and she does a great job. Love the customer service everyone is nice and welcoming. read more

The Nail Boutique - Last set she did for me - Nail Salons Near Me - Sunbury, Ohio

Im from southern CA which is only relevant bc I'm used to exorbitant prices. However, this is the most expensive nail salon I've ever been to. And it's not inside of a resort or fancy hotel. It's next to a QFC. They don't list their prices anywhere so by the time I sat down after picking a color they said a standard spa pedicure was $42. If I wanted gel polish, it was an extra $20. The service was excellent and they did a beautiful job, but not at all worth the price. Pretty crazy considering you can get the same thing done on the west coast for about $45 total. read more

I've been going to the nail boutique for years. This salon values the health of your nails, and their relationships with clients. As a regular client, the staff makes me feel like I'm family. You are always greeted with a smile and listened to. I love being a client of the nail boutique read more

The Nail Boutique - Ombré pink dip nails- done by Hannah - Nail Salons Near Me - Sunbury, Ohio

I have been a loyal customer of this salon for as long as I can remember. It should also be noted that I have never been late at any point for any appointment and I tip so generously every visit when I go in every 2-3 weeks. Today I was running behind because life happened. When I called the manager was not understanding and treated me so rudely and continued to tell me that she would not reschedule me because they "don't do same day cancellations" and borderline insinuated she would not take me as a client anymore. I understand that they are appointment only, but the way the "manager" handled this situation was so disrespectful and she had zero customer service skills to navigate through this situation successfully. I will no longer give my business to this salon and will take my money elsewhere. So disappointing. read more

I have had both ok service and really good. I think the gentleman that does the acrylics in the back area is wonderful. I get gel, but he does such a good job and very detailed with making sure the entire nails covered, along with great at shaping to at g what I've wanted (I bring pictures if something different). Shop is clean, great selection of colors, great massage chairs for pedicures, and the staff is very nice. There are a couple in there that are either amazi g at pedicures and OK with nails or vice versa, as well as, the shop is a bit pricey... That's why I docked a star. read more

I wouldn't give one star, but the review platform forces a choice. The manager of Saturday September 18, 2021 was so incredibly rude and hung up the phone while I was speaking .I wanted to reschedule an appointment. After I got the words, "I need to cancel" out of my mouth, she said' "Ok, I have cancelled the appointment " and then hung up. I was literally taking a breath to say I would like to reschedule and she had hung up! What business doesn't try to rebook you? I was annoyed, so I called back, only to find out that the gal who answers the phone is the manager. I proceeded to tell her that she had hung up and me and she began arguing with me. I was polite up until this point. All I wanted was to reschedule.This is enough for me to never return and to caution others by way of this review. read more

I had a great experience with the whole staff, they were very accommodating & provided me with the look I was seeking. Tam did a great job on my nails, he handled my nails with care. Lynn & Hannah made special attention to me & my bestie, delivering outstanding customer service & quality. They added a glitter polish to an accent nail w/ with no additional charge which really made our experience even more fond. I definitely will say I'll visit again, it's nice to find people who care ::)) read more

The Nail Boutique - Coffin nails by Tam - Nail Salons Near Me - Sunbury, Ohio

I was a regular at this salon for more than a year. Every 3 weeks, I got a pink & white balance. Very expensive, but I liked their work. One day, I made an appointment for 3 weeks out to get a pedicure PRIOR to my balance so that my toe nails could dry while I got my balance. I made my request very clear. When I arrived on the day of my appointment, I was told I had to get the balance first because of Joe's schedule. I was upset because I didn't have time to wait for nails to dry. Joe, said 'it doesn't matter'. I said that it mattered to me and that I wasn't able to stay. I went elsewhere. Today, I called to make an appointment later this week and they actually wouldn't make one for me. Apparently, it is my fault that they didn't keep the appointment as originally discussed! How does that make sense? This salon's customer service is horrible. I have read many negative reviews about this salon and now I have firsthand knowledge of just how bad they can treat people. Mind you, I was a steady, reliable, cash paying, good tipping customer. I do NOT recommend them at all. Please go elsewhere read more

The new owners are amazing, I would follow them anyplace they went, but so thankful they are now in Sunbury. They are great in all they do and understand my time is valuable and get you in and out quickly with doing a great job for all your needs. They do acrylic, gel, powder and pedicures are the best.. they have a great team and do yourself a favor and go see them! read more

Unfortunately this is about the only nail salon in Sunbury. The customer service is pretty terrible as mentioned in several reviews. Just an uncomfortable environment. Might as well drive to Westerville for better service. read more

I will never return to this place! Sloppy work and over priced ! Two days after a new full set my nails are lifting. Polish was al over my fingers and you can see grooves and divots in my nails. I wanted stiletto shaped and they seemed clueless ! read more

The Nail Boutique - Nail Salons Near Me - Sunbury, Ohio

I'm new to the area and went to this place for gel nails and toes. After around two days I noted the color on my nails to be turning to a matte gray color in some spots. I called and spoke to the owner who was extremely rude on the phone and told me "there was nothing she could do that just happens to some people." I asked if she could please attempt to look at them to possibly fix them because of the amount of money I spent. She told me to come in and she "would see what she could do." I went in and she had a terrible attitude and then told me it's hand sanitizer that ruined the polish. The customer service was 0ABSOLUTELY TERRIBLE. I would not return and would not recommend this place to anyone. read more

The Nail Boutique is 30+ minutes from my house, but I have yet to find another place in/around Columbus that's as consistent or enjoyable (AND reasonably priced!). My gel manicures here have been flawless and always last two to three weeks. The nail techs are meticulous about their work while staying down-to-earth and friendly. Olivia and Jennie are amazing! The color selection is insane and the space is clean and modern. Not many places are worth the long drive, but this one is! read more

The only reason the I didn't give 5 stars is because the color I wanted they couldn't find until after I was already done . Otherwise I loved this place. I got a soak off and then the dip powder! They put a gel top coat on my nails, which was different from when I had previous gotten the dip powder (at a different location) but the own said it provided a better shine and that if it peeled to just call . I also got the express pedi. Total it was 88(with tip) Everyone was very welcoming and friendly I will definitely be coming back read more

The Nail Boutique - Nail Salons Near Me - Sunbury, Ohio

This is one of the best gel manicures I've ever had. I am extremely rough with my hands and my gel manicures that are done at salons ALWAYS chip within a few days. I am one week in with this gel manicure and I haven't had a single chip yet. The nail technician that did my nails did several extra coats on my more frequently used nails to protect them and it has made a huge difference. Definetly will be returning!!!! read more

My friend and I decided to check this place out because we live in the neighborhood close by, but we won't be back. There was a miscommunication about what I wanted, which isn't a big deal but the fact that the girl made me feel bad like it was my fault is ridiculous. So another woman finishes my nails and the gel polish was super thick and clumpy. Three days later I had 3 nails peel completely off. I went back in for a fix and the guy who fixed it was super nice, but some of the girls who were there the first time made comments about what had happened before and made it seem as though they had been talking about me after I left. As someone who works in the beauty industry, I understand that miscommunications happen, but as the professional I would never make a client feel as though it was their fault nor would I make them feel like I had been talking poorly about them if they came back!! read more

Have used this salon several times and usually they are right on the mark as far as product and service goes. This time, it wasn't and I want every one to know because this a big deal breaker for me. I went in several weeks ago looking for a low maintenance nice looking set of nails since I had trashed the appearance of my natural nail by getting everything ready for fall, cleaning out my gardens, etc. Was going to keep them at least until January and then let my real nails come back in. Also, I asked for a wax/dye for my eyebrows. I received both of these services, as well as getting my toes done, so this was a big day at the spa that I NEVER do, but wanted to spoil myself. I was fully aware of needing to do a balance monthly and my expectation was approximately $25-30. This past week I started noticing the "back" part fo my nail near my cuticle getting caught in my hair and was concerned since it hadn't been that long since I had the service done. I called and MADE AN APPOINTMENT to discuss my concerns and fix it somehow. The gal on the phone said I had only just been in a couple of weeks ago and it's not time for a balance yet. She indicated that it would cost around $45-50 to fix the problems with my nails and I requested them to just be removed and she gave the amount of time needed in the appt I had scheduled. When I got in there, I shared my concerns and that I had originally communicated that I didn't want to spend $40-50/mo on a balance for my nails and while I had asked for "pink/white", I don't know all the ins and outs of this product (sure do now though!) and she assured me that this wouldn't be that expensive. As is usual in this business setting, it's difficult sometimes to communicate and have both parties understand as there is a language barrier at times, As I was waiting to talk to Lyn, the gal who had done it initially, I told the gal sitting at the front desk that I always appreciate the service I receive when I come in and this hasn't been the case with any prior experience, (this is the first time with acrylic nails for me though). Also, I said that I wanted my money back for my initial set since it had only been 2 weeks and also for them to just take them off at their expense. If the nails can't last more than 2 weeks without coming apart, then it wasnt a good investment. Remember I had made an appointment for this discussion and remedy the problem. Lyn came up and told me that she can't control the growth of my nails and that this was a very expensive product. I'm certainly not a nail technician, but I'm NOT stupid and know that these are variables. However, this product should last longer than 2 weeks. Lyn then looked at her calendar and said that it was almost 4 weeks since I got this nail service done and the lifting and breaking is to be expected after this amount of time. When I started noticing the symptoms it had been 2 weeks, and now it's been a strong 3 weeks, October 2 and my appt to talk about this was 21st. The key here is that it hasn't been 4 weeks and Lyn got mad and told me "she didn't have time to take them off or fix them today, you'll have to make an appointment. I'm slammed" But I was there for an appointment!!! She just didnt know I suppose.... read more

The owner was not the friendliest and the nail technician was quiet. So it wasn't a social hour. But, the technician (Olivia) did a great job and was friendly at the end. I think she wanted to do a good job and was focused on her work. I'm very happy with the result. A little pricey, but I'm satisfied. read more

I never actually made it to the salon... I called twice to schedule an appointment for my bridesmaids and I. The first time the lady was very nice and said she would take my name and number to give to her manager because booking that many people ahead of time wasn't something she could do. Cool. Only I didn't get a call. I called again the next day and the lady who answered was incredibly rude and short with me. I asked if I could make an appointment for 5 girls but I wasn't quiet sure what everyone wants-but I knew 3 girls wanted a manicure. Her response was something along the lines of "I don't have time to book you right now. I will call you back when you figure out everyone wants." Then, I never got call back! read more

My experience was good, but it was a lot more money than I was expecting to pay. For a gel acrylic nail fill it cost me $45

Everyone is very friendly but every time I go I'm charged a different price! I was getting a fill-in, and asked to have the coffin shape, which I got every time I went there, and I was told that it's hard to do with short acrylic nails... I don't want long nails & I know it's possible because it was done before. I walked out and my nails were barely shaped. They filed each side twice so it the shape was practically square! And every gel color I chose, the sample nail color was faded compared to the bottle color. This has happened almost every time I go there, I see one color and it's actually a whole different color. They do a good job depending on the nail tech, but I'm tired of paying $50 for nails I'm not completely satisfied with. read more

The employees here could benefit from a class in customer service! They are rude and unfriendly. I had a gel mani and the tech painted all over my skin. When I asked her to fix it, she got snippy and rude, and brought the manager over. The manager was just as rude and told me the reason the polish got all over my skin was because it was "hot outside" and that makes polish thinner. It was in October, I've had my nails done in the summer when it's 90 degrees out and never had any issues. It would not have been a big deal at all, if they weren't so rude about it. A simple apology and a kind attitude would have made a huge difference for me, but instead they got defensive and hostile. I'll never return read more

I have been coming here for almost a year now and I love it. Everyone is extremely friendly and I've never once had a bad experience. They strive to make sure you leave a happy customer! read more

If you are a couple minutes late to your appointment here, don't bother coming at all because you will be treated rudely and rushed throughout the appointment. The first thing I was told when arriving was, "Next time, be on time." Then, I was forced to pick out a color with one hand from the gel samples which was impossible while they rushed through shaping my nails. I asked if they were busy or short-staffed and they said no, they just liked people to be on time. I was a couple minutes late because my dog ran away when I let him out before leaving. When I tried to let the lady know it was rude of her to say that to me about being late, she then felt it necessary to argue with me and said they had other appointments and walk-ins. When I left, there was no one waiting or there for the next appointment. This had to be the worst customer experience I've ever had because that employee was so rude. Not to mention they tried to rush the gel removal process on my mom by not waiting the necessary time and started chipping at her nails roughly. I will not return, and I would not recommend this nail salon to anyone. If you want to be treated well and get a great manicure, go to Posh Nails in Westerville. I have never been disappointed there. read more

Cant give a star been there a few times not at all happy this time. Went in for a pedi and nail powder dip. While getting my pedi manager threw a bowl of acetone on my lap n told me to soak my old dip off because she was too busy to wrap them. Sat like that for an hour couldnt even turn on chair massager. By time pedi was done my fingers were glued together. Then when girl was almost done with nail dip manager came back and made the girl sand most of it off and start over. Then when it was finally done was told they used the wrong stuff on ny nails because they couldnt find the right stuff to use and if it peels off just to go ahead an come back. Was there for over 2 and a half hours. Nails look like crap and i still have glue all over fingers that i cant get off. This place needs new manager. I wont be back. read more