I always have a great time at this place. I have been going there for the last 7 years. Food is…read moregood, Plenty of dancing. The pool is clean.

My kids want to camp here and I'm going to have to say that they said that the food was not what…read morewas shown to us during the open house. The drop off and pick up was not what I expected. We will not be returning here and I would not recommend for the money.

We recently spent 2 nights at this location and most assuredly will be staying at other locations…read morewithin this Hilton chain again. Our king suite was decent sized, clean and satisfied our needs. This stay coincided with a powerful winter storm and we were happy that the staff kept the walkways clear because our senior dog needed to be walked frequently. Also of note, the breakfast was quite diverse including make your own tacos and burritos. On the negative nitpicking side there was no oven, the toilet paper was of low quality and there was no liquid dish washing detergent.

Convenient location for our softball tourney that was in Yalesville. Only about an 8min drive…read more Easy/free parking, indoor pool, and complimentary breakfast. Ice machines on two floors, as well as water bottle filler fountains. Coffee, tea, and hot cocoa always available in the lobby. There's also a little mart in the lobby in case you want to grab a quick snack or drink. The rooms are clean and spacious, including a kitchenette and an updated bathroom with glass sliding doors. Staff was friendly and accommodating. Upon check in I was even given a choice of which available floor I wanted to be on. It's not luxury accommodations but met all of our needs, more so than a standard hotel room, for sure.

Rip out, racist, falling apart, full of holes and mold. I paid for a few months. This week I have…read morebeen harassed 5 times within the last 8 days. Their policy is your suppose to move every three weeks. Pretty much only of your white. I have seen people here in the same room for the last six months. They dont clean the rooms. I checked into a room where the bed wasn't even made. They clearly dont wash the blankets or anything. The floors are disgusting and can tell they haven't been swept or mopped in months. Half the rooms have holes or wall paper from the 70s that are peeling off the walls. I actually seen them mop a carpet. This place is an absolute​ joke.

Yes, this hotel was more than I wanted to pay for a stay, but it didn't disappoint either…read more We were hoping for a hotel near restaurants, and this didn't fit that bill, but there is a restaurant with a bar on site. We didn't eat, but had some drinks in the bar and the bartender was attentive and a nice conversationalist. It wasn't as bright in there as some hotel bars, but it did feel a bit like a hotel bar. The hotel is dog friendly, which we needed, and the parking lot was huge which made for ample walking space with grass nearby and multiple pet stations which were stocked with bags. The grounds were well kept and the flowering plants were a nice touch. The location of the hotel definitely seemed like a safe area. The tub and shower in our room almost looked like they had never been used and we had no complaints with our room. The hot water thermos provided for tea in the lobby tasted like old coffee but they had a coffee machine that they showed us how to use for hot water and that worked well. All in all one of the best stays on my 12 day trip!

On May 21st, I checked into Room with no issues. On May 22nd, at approximately 5:00 AM, I checked…read moreback into the same room with Jessica at the front desk. At that time, I specifically mentioned that I had placed the "Do Not Disturb" sign on my door and expressed my hope that it would be respected, as I would not be returning until later that evening due to scheduled meetings. When I returned to my room at approximately 8:45 PM, I was shocked and disturbed to discover that the room had clearly been entered despite the "Do Not Disturb" sign being displayed. The condition of the room was completely different from how I left it: The lights and lamps were turned on, although I left them off. The window shades were fully opened. The bathroom light was on. My clothing bag had been moved from the table to the chair. The nightstand and desk drawers were left opened. The bed cover that I intentionally placed on the floor had been put back onto the bed. I had to go to the front desk, request NEW BEDDING, place the Sheets and all on myself due to the Bed Cover being placed back on the bed which was on the floor! Personal bathroom items had clearly been moved or touched. This situation is extremely disturbing and unacceptable. A guest's privacy, personal belongings, and explicit request not to be disturbed should be respected at all times. To return to a room that had been altered in so many ways without authorization left me feeling uncomfortable and violated. Very disappointed with Charlotte-Burke-Thompson (Front office Manager) and Maguette Loechner (General Manager). This will never be a stay for me ever again, even if it means going to a Marriott Property or others!

A nice place to stay in Middletown. The room was clean and the bed was very comfortable. On…read moreChristmas morning, we were pleasantly surprised with a stocking that included a bottle of water and some candy, which was a thoughtful touch. There was ample parking available, and the lobby restaurant was adorable. The staff were friendly and accommodating. The only minor issue was some chipping on the bed's headboard. Overall, it was an enjoyable stay.

My wife and I booked here when our preferred hotels in New Haven were sold out. Our room with two…read morequeen beds was reasonably clean and spacious. The hallways and the room itself had a strong smell of bleach. I appreciate having a clean and disinfected room but this was a LOT of bleach. Our room was also showing signs of age: mold on the caulk ring around the tub spout; one upholstered headboard had what I can only describe as claw marks; and there was a line on one wall running along the ceiling that probably wasn't mold, but looked too much like mold not to resolve. There were also two hairs on the shower enclosure by the shampoo dispenser etc. Noise was tolerable. Occasionally car or motorcycle noise was quite loud. The usual children running in the hallway at 9am. Didn't hear anything from adjacent rooms other than door slamming, but we did have white noise playing pretty loudly. There was a wedding so I have to guess that we were far away from the guests. You have your choice of paid valet parking or Self parking in the back. We chose self parking. There aren't a ton of spots so I don't know what happens if they are full. Your room key gives you access to a rear entrance from the parking lot. There's a sign--we found the door, but the door itself was not clearly marked. It also lets you into a stairwell that feels slightly sketch. If I were a single woman I might feel uncomfortable using it. Perhaps a silly point but I hate that they pipe in music in front of the inn. It feels so cheap to me and so unnecessary. Just a pet peeve. In conclusion, I would avoid coming back. This feels like a place where standards and maintenance are starting to slip.

While visiting New Haven/Yale for a few days, we decided to stay here instead of the hotel we…read morestayed at last year. The hotel is conveniently located a block or so from campus off Chapel St and is centrally located, very walker friendly. Check-in is at 3pm but we actually arrived into town a few hours early due to snow where we were at. I believe you have to do valet when you stay here, so we just pulled up to the designated area on the curb. Check-in process was straightforward, our room was ready, provided all the particulars and we were on our way. They do give you info on the morning coffee, amenities, etc. Room was pretty nice and boutique-y, nice snow capped campus view, our bed was a Queen but it was pretty big. Shower was nice, sink area was good, nicer towels and great body wash/shampoo. Wish the electric plugs were positioned differently, wifi was strong, overall the room was fine, nice design and furniture. We didn't have any issues with noise or ac/heat. No small fridge. Coffee is complimentary downstairs in the morning, there is a little market you can buy stuff too. If not, a few doors down, there's a great little coffee cafe. Hotel has a restaurant but we didn't try it. There's a small gym on the 2nd floor(looks like an hotel room they converted into a gym), complimentary bottled water if you need to grab a few for your room. Location is great, we walked everywhere, campus is only a few mins away, plenty of restaurants around, easy to get back onto the highway when we headed back to the airport. Staff at check-in was nice, informative and helpful. Check-out, not much discussion with the front desk guy, he just said we were good to go and emailed me the receipt when we turned in the keys. 5 mins before you head to check-out, call the valet and they will pull your car around and have it ready on the curb for you with friendly departures.

The Study at Yale is a cleverly themed hotel on the edge of campus surrounded by cafés, book…read morestores, and museums. There are shelves of books in the lobby and one of the upgraded rooms offers a specially curated book collection. Promotional items include book marks and graph paper. There was ample street parking on but we opted for the valet parking, under the building, for $32 plus tip. The desk clerks and valets were prompt, polite, and went out of their way to be helpful. We checked out early and left our luggage with the desk clerks while we visited The Peabody Museum and had lunch. We enjoyed the walk to The Peabody Museum, which was a little less than a mile, and included passing the Yale Museum of Art, crossing the green, and the New Haven Museum. The room was clean, and I believe we had a "city view" room which was comprised of the top of one building, a parking garage, and some other buildings. Not great, but definitely a city view. We didn't have a chance to try the hotel restaurant or bar. In the morning they offer coffee and tea in the lobby but we didn't have a chance to try it either. We enjoyed our stay at this hotel and would stay there again.

Had the pleasure of staying here for 5 days. Very nice converted motel type hotel. Rooms are very…read moreclean, decor is updated and bedding is very comfortable. If you get a chance, stay here just once and see for yourself, you'll be pleasantly surprised. It doesn't hurt that their room rates are very affordable. Cheers

Great place! Rooms are updated and clean. Rates are reasonable. Rinal is accommodating and makes…read morethe experience pleasurable.

We spent Saturday night over Thanksgiving weekend here…read more The hotel is fine and in a good location. We were disappointed by the lack of service / desire for guests to have a good experience. Upon checking in at around 8:30pm we were looking forward to having a drink and maybe dessert. The website says that restaurant & bar are open until 9 weekdays and 10pm on Saturday. We were told that the bar & restaurant in lobby looked like it wanted to close and in fact we're closing. We were given the option to leave our bags at desk and go over. Not have bags brought to room, not to get settled & come back down. When we got to the floor we were staying on there was a cool enclosed rooftop bar. My daughter asked how late they would be open and was told "we just closed". When she asked what the hours were they just said well it is slow so we closed. A city hotel, holiday weekend one would expect an option to settle in a nice space and relax without heading out. I think we would be more likely to try the graduate hotel during our next trip to New Haven. A little customer service goes a long way.

Rolled up about midnight after a LONG travel day. Gal at the desk could not have been more helpful…read more She checked me in super fast, relieved me of my car even though I left it in the wrong place and didn't blink when I grabbed both coffee and wine from the cooler next to the desk. She recognized I was a hot mess and took care of everything quickly and effortlessly. My room was modern, clean and very comfortable. What more could a weary traveler want?

I'm a Marriott fan and always stay at one of their properties when possible…read more This one is respectable. Clean and quiet. Clean. Slept well. Disappointed that their evening bistro was closed so no opportunity for a nightcap and to socialize and unwind with a snack. Easy on and off the highway, but nothing very close (a few miles) for dining, etc.

The stay was fine enough. It was pretty difficult to sleep because the pillows were extremely flat…read moreand uncomfortable. Even stacking the pillows on top of each other provided no additional support or comfort. If you stay at this hotel be sure to bring your own pillows! The layout of the hotel is also a bit strange, you have to walk a great deal from the check in desk to the elevators. No housekeeping was available during the stay, only before and after checkout.

While driving through Connecticut recently, we stopped here to stretch our legs, use the bathroom…read moreand switch drivers. It's a small rest area, with only a few stalls in the bathroom, but it was clean, well kept, and there were many vending options for food and drink. I'd definitely be comfortable stopping here again

Always smells like my childhood ymca. Spotless. Those guys…read moreare amazing. Someday I'll have to grill out. Who would think a rest area would have bbq grills...