Had a great last minute visit, Joy was incredibly helpful! the pool and tasty continental breakfast…read morewere a pleasant bonus!

Arm chairs have been missing from rooms for the past three years. It's obvious the current owner…read moredoes not care about guests' comfort. I keep hoping our next stay will be better, because the property is close to family.

I had a great stay at the Courtyard in Waterbury. As a single dad traveling with my daughter, I…read morereally appreciated how supportive & attentive the front desk manager, Carlin, was. She made sure our check-in was smooth & got us to our room quickly & without hassle. Her professionalism & kindness really stood out. The hotel itself was very clean, & all of the staff--including the housekeeping team--were friendly & helpful throughout our stay. The room was immaculate, & I felt comfortable & well taken care of. My only real issue was the lack of microwaves in the rooms. It was inconvenient having to go downstairs & wait in line just to heat up food. That's definitely something the hotel should reconsider. Also, I noticed Carlin often seemed to be managing the front desk alone--even during busy periods. I'm not sure why she doesn't have more staff support, but she handled everything with patience & grace, even when there were 10-15 people waiting. She deserves recognition & backup. I did notice the hotel seems to attract a mixed crowd, possibly due to the price point, but that shouldn't reflect on the hotel itself. As long as you're there to rest & relax, the experience is more than sufficient. Overall, I'd absolutely stay here again. I'm not sure why this hotel has low ratings--my experience was excellent. Highly recommend.

The location of the Courtyard Waterbury Downtown is easily its best asset. Sitting right at the…read moreintersection of Grand and S Main Street, it's super convenient to both I-84 and Route 8. Unfortunately, the rest of our stay was pretty frustrating. For starters, watch out for the parking. I was under the impression that parking in the adjacent garage was complimentary for guests, but I only found out after checking out that they charge $15 a day. To make matters worse, the elevator inside the garage was out of service, with an old sign posted that looked like it had been sitting there for months. As a Marriott Gold Elite member, I booked our room through the Bonvoy app and attempted to check in beforehand, but the system wouldn't let us. I also requested a mobile key, but those weren't available either because the hotel was apparently in the middle of a system upgrade. When we arrived, our reservation had somehow assigned us an accessible room, which temporarily locked us out of the other available options. Thankfully, the front desk staff was very friendly and helpful in getting the reservation sorted out. The lobby itself was clean and well-kept. Once we got up to our room on the ninth floor, things went downhill. The room had a terrible, musty smell. It clearly used to be a room where smokers stayed--that heavy tobacco stench had completely saturated the carpet and walls, and no amount of cleaning spray could hide it. The windows were filthy, and the entry door looked like someone had previously tried to pry it open with a crowbar. The worst part of the night was the air conditioner. It's an ancient unit that rattled and sounded like a diesel truck engine every time it kicked on. Between the smell and the noise, it kept us up for most of the night. It's a great location, but given the state of the room and the garage situation, I wouldn't stay here again.

Scary people hanging around the areas...used to be better..many aggressive suspicious people and…read moreactivities . Platt walkway nearby but area is severely economically depressed now hence the hangarounds of shady customers

You have to clean your own room the "vaccum" they take your trash out give you "clean" towels. With…read morethe last guest hair stuck to it. Same with bedding. They "change"sheets but never blanket. I haven't seen blanket come off replaced with different one and washed. They don't clean toilet sink bathtub well bathroom period. They dont clean anything at all Most things in room are broken,stained,stickey,taped up and or rigged up to work. The rooms smell some have rodent friends to share your room with or insect friends to share your room with. Some rooms don't even have a phone in them. Some that do the phones don't work. The entrance and exit door (on left) on the front side of the left buibuildindosnt always open it sticks horribly. Fire hazard. Your room key card will have to be brought to front desk multiple times to be relinked to use to get in building and your room. Sometimes you get in building but the card key to open your room door....sorry not today ... back to office u go.i could counties point out the vary obvious things in the motel that are ummm don't even know what words to use for this. They have no concern with your health well being safety or comfortability when you stay here at "South Main". Try to get a second floor room in either building as not all windows lock and or stay locked or able to be opened from outside...mind you now your sleeping and creepy Craig is in your room standing over you watching you while you sleep. Or you wake up and sneaky stinky sarah is in your room going through your thing while your sleeping or step out your room. All and all if you want to experience the true meaning and feel of low end "hood" telly life and visit ood old south main motel or American Motor Lodge asbthe call it .... well call em or better yet just go right down there and get you the best of the best of rooms now before the plugs thugs buffet of drugs and bugs get all the "good ones lets not for get you got the souh main slam pigs and guttersluts ...im sorry i mean no im not... you go see for your self. Make sure you pack an extra bag for you to bring cleaning products to clean the room u just paid $75.00 per night room P.s. double beds in the rooms is a toss up for a bed period. Enjoy

This is no longer the Cornucopia. it was sold 10+ years ago…read more It is now The Evergreen Bed & Breakfast and it IS The owners are wonderfu! They have updated and decorated beautifully. The multi-course breakfast, is creative as well as delicious! HIGHLY recommend.

Gracious hosts, Lovely Place to Stay…read more Our room was The Rebecca Moseley Room. Even though our arrival was late, we were greeted by our host. He showed us to our room. Our bed was a queen-size sleigh bed. The design fit perfectly with the antique furniture that decorated the room. There is an en suite powder room with toilet and sink, down the hall a few steps is your own bathroom with modern tub and shower, toilet and sink. Our bed was amazingly comfortable and made with exquisite linens and a light weight comforter. There was also an extra quilt for our use, but we did not need it. Although the fireplace cannot be used as it is original to the historic building, our room was warm and comfortable, We were asked what time we wanted breakfast, which is very nice indeed. The breakfast, was bountiful and delicious. We were offered baked apple, accompanied by gluten free granola, and yogurt, farm fresh eggs, bacon and our choice of coffee or tea. I was pleasantly surprised to find a tea chest on the breakfast table with a very large selection of teas. If you are looking for the epitome of an early nineteenth century house-turned B&B, this is the place for you. The charm of the house is only superseded by the warmth graciousness of the hosts.

We made an online reservation for one night in May 2015, which I even confirmed over the phone the…read moreday before. Upon arriving, we were told that there was no room for us and that our reservation could not be honored. By the flustered demeanor the manager had, we could tell that this was a common problem with this establishment. We drove 3.5 hours only to have to scramble on a Saturday night at 7pm to find another hotel during graduation weekend. The massive inconvenience and additional stress was completely unnecessary. I would not suggest you stay at this hotel, as you certainly run a similar risk.

The room was supposed to be non-smoking, however, it reeked of cigarettes. There were cigarette…read morebutts strewn about outside the door and another guest was smoking outside the door. The shower curtain had mildew and the beds were very uncomfortable. The wallpaper was peeling and the worst part was that there were cameras installed above the television directed at the bed. The front desk was deserted and we had to call a number listed on the door for instructions to get into the room.

Rooms very worn and outdated, but were very clean. Staff…read morevaried significantly, some very nice and helpful, others rude. BIGGEST issue - walls very thin you can hear all conversations from other rooms. Had trouble sleeping. Beds were great but that did not help. Left after first night and shifted hotels

Convenient location right off Rt. 84. Hotel also has 4 EV chargers but in a dark lonely rear of…read morethe bldg. Only $2/hr. However, not much else to endorse . The rooms are outdated, and maintenance is obviously overlooked. The safe was inoperable.The pool room was overheated in the middle of summer? And the pool water was also over chlorinated. Also loud fireworks in the parking lot at midnight that went on for 10 minutes. However, the staff tries to be helpful and did change our original room, where the A/C whined like a drill, even though the hotel was incredibly, nearly full. Surprisingly, the restaurant was better than expected and fairly priced. Would not recommend unless desperate.

Staff was super friendly and professional all the way through. Kathy was a pleasure to book with…read moreand always quick with a smile. Clean and comfortable rooms, no unpleasant surprises! Will stay here anytime I'm in Naugatuck

It's a decent hotel. The front desk lady during the day, didn't catch her name was a great help…read moreand friendly.

We stayed here a couple years ago. Blood stains on the bedspread, floor dirty, no soap dish in the…read moreshower, very tiny room with bars on the window. Creepy and seedy. We stayed one night (slept with one eye open) then got out.

This "hotel" is a essentially a crackhouse. The cigarette burns on all of the surfaces, along with…read morethe discarded syringes all around the building, really make for an uncomfortable experience. Don't stay here!

it was disgusting, there was mold all over the shower curtain so bad we couldn't even shower. when…read morethe shower was turned on the shower head started shaking like it was having a seizure while it was spraying water from the sides.the walls look disgusting there were phone numbers on the walls and splatters of dry blood but the catch is they refuse refunds and lie about being fully booked so they dont change your room. please for $70 a night go somewhere else this is a complete shit show motel and idk how they passed inspection. theres so many people that work and live there in the office they all tell you different things. this was absolutely the worst motel i have ever been in!!! andddd theres a creepy man walking around at night peeping through windows to see how many guest there is. if i could ill rate it 0 stars!

Was in town for a softball tournament so I needed something quick. Checked in around 9:30pm then…read morewent to a friends house to drop off my passenger came back and inspected the room. Found weed stems, broken crack pipe, Brillo and a lighter. Room was clean. Sheets/blankets had holes from smoking activity. I accidentally booked a smoking room but didn't think it was a big deal. I was wrong. I went out with the team and came back slept maybe 6 hours. No bed bugs. I was out of there by 8:45am.

This charming estate makes for the perfect weekend get-away! The elderly couple that run the Inn…read moreare delightful albeit a little overly dedicated to their house pet (we think it is either a dog or an Ewok). The grounds include a haunted woods, complete with stone wall that predates the American Revolution. The food was great except for the Costco Muffins that also predates the American Revolution. On the negative side: The water pressure is low and the peanut butter is chunky. All in all it was a great place to visit.