Best movers I've ever had! Brandon and Tristian showed up early and took great care with my belongings. I can't say enough good things about them both. I would highly recommend them. They went beyond what I expected. I called two other moving companies that I had seen their trucks around Austin first. The first started in with their "script" -- total crap. I'm so happy that I found and decided to go with The Official Moving Company instead. read more

My experience with The Official Moving Company was nothing short of a nightmare. I used their packing and moving services in September of 2020 and I was stunned by lack of care displayed towards my belongings as we moved into a storage unit. I had initially planned to use their services again to move into a new home, but after the horrendous experience I had, I decided to seek an alternative. Now that I am settled in a new place, I have had time to assess the full extent of the damage. Not only did this company damage several of my items during the move, but they also reused old, low-quality boxes that required excessive use of tape (see pics - This added to the time and materials cost. Note the two shades of tape on the reused boxes along with the water damaged). Also, by reusing old boxes with labels already on them, no one knew where to unpack things (see pics - This is how I ended up with boxes tagged for both the master closet and the kitchen!). This was incredibly frustrating and made the already tiring task of unpacking that much more difficult. Prior to posting this review, I reached out to the company in hopes of finding a resolution. They provided no support or help whatsoever. It was as if they didn't care about the damage they had caused to my property or the inconvenience they had put me through. I hope that this company takes steps to address these concerns and improve their services so that no one has to go through the same ordeal. That said, I would strongly advise anyone considering this company's moving services to look elsewhere for a more reliable and professional option. read more

I am not a yelper. I work in the service industry, i work and take care of people for a living so I understand. I am so frustrated from this moving experience, im writing a freaking yelp review... Okay, i googled "movers near me" i stumbled upon edis at "the official moving company" we talked i jotted down the price $487.50 for 2 hours, 3 movers. This is a one bedroom on the first floor. The only furniture that's a pain was a couch, a dresser, a tv, a chair, and some tubs. Everything was already packed!! The sweet movers (his sons) came at 8:24. Totally fine, they got right to work and started wrapping everything in blankets. I told them "hey guys no need for all that, nothing i own is that important". They said okay, and nailed it. Place was cleared out fast. I felt really good about the movers and they were so polite. We get to the new house. They have to move the 4 pieces of furniture upstairs. I apologize, go and fold all their blankets, move tubs in to the garage, and move stuff upstairs with them. I make them togo ice waters and tip them $200. Remind you, the movers were amazing, and super professional and efficient. So it comes down to bill time, i went 30 min over 2 hours. He charged me $813.39 (4% cc processing fee included which i agreed to) His son called to talk about the bill, bc when i heard the total i was shocked! Edis was so rude on the phone, and i kinda feel like i got robbed. This was not a $1,000 move! I wish the actual movers all the best in life, bc they were sweet boys. Edis, you got me.... but i hope people read this and dont get swindled like i did. read more

The Official Moving Company - Estimate - Movers Near Me - Round Rock, Texas

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Brandon, Tristan and Cameron were Amazing! They were on time, kind and very professional. Took great care of our stuff - not one thing got damaged. Moving is stressful and they made it so much easier. Highly Recommend The Official Moving Company! read more

The Official Moving Company - Movers Near Me - Round Rock, Texas

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Do not use these people. Edis, the owner, is an unprofessional idiot. I called to schedule a move about a week in advance for a noon-2 arrival window. He asks on the phone if I can do it earlier (after he's already offered the noon slot). I say no, I'll be traveling to the house from another location; let's keep it at noon. He calls me a couple of days later to ask if I can move it up earlier again and "confirms" the wrong day. I once again, say "no", but also, hold on, you've got the wrong date there. He says "I don't think so" and then proceeds to fumble around. Then finally goes "oh wait you're right about the day. Sorry. See you then." Okay.... He then calls back the morning of the move around 7am and asks AGAIN if I can meet them earlier. Jesus Christ. I say NO! And he says "ok, see you at 10 then as scheduled." Welp buddy, once again, that's not when I'm scheduled and now I'm assuming you just can't read your own notes or something. At this point I just assume he's an admin/scheduler who doesn't have any software to help him out and sucks at making phone calls. (Was shocked to later learn he's the owner) I'm annoyed, but still keep the appointment. After getting to the house and waiting around, I get a call at 3:30 letting me know they'll be another hour. They basically let me know in so many words that they scheduled another appointment at the same time as mine because I wouldn't do an earlier slot, and sorry, but now they're coming from south Austin and traffic is bad. At this point I call Edis back, very irritated at the experience I've had so far. He seems disinterested and unbothered. At that point I told him to cancel. These people are not good at this. I have to assume that if you can't make or keep up with a basic appointment, I can't have any confidence in your ability to actually complete a job. 0 stars. Find a new face of the company, yall. Edis isn't it. He shouldn't be interacting with anyone. read more

Excellent work! Very friendly and professional. Moved my whole house in a few short hours at a great price. Would definitely use them again.

Edis and his team were as professional as it gets. I was surprised at how much they were able to get accomplished in a relatively short period of time. Communication was great, and they showed up when they were supposed to which was a huge relief. We highly recommend using these guys for your move! read more

I highly recommend this moving company. The employees are very polite and meticulous about keeping your belongings safe! I would not use any other company. They definitely took a lot of the stress out of moving! read more

I had a small move, just one box. I received quotes in the hundreds of dollars for this very small move. Official Moving Co came out and did this small move for a very reasonable fee. I needed help and he did me a solid. Will definitely use them again. read more

I used AA&A to move from my apartment to my new home. They were professional from the time they quoted me until last box was dropped. Their equipment is so new and clean. He takes his time and treated my belongings as though they were his belongings. Will recommend and use again! read more