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    The Original Hot Chicken

    5.0 (1 review)

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    Arby's

    Arby's

    2.9(16 reviews)
    0.2 miAnderson Township
    $

    Always a pleasant experience w healthy-ish food in a clean restaurant. This seems to be a very…read morewell-run franchise. Happy customer. :)

    I placed 2 mobile orders around 4:00pm today. The first order I selected the correct time slot,…read more4:30-4:40. The second order, I forgot to do that so it said pick up at 4:12. I called the location and let them know I wouldn't be there until 4:30. I walked in around 4:20pm and the order that I forgot to pick the correct time slot was already sitting out ready to be picked up and the other order hadn't been started yet. I asked to speak to the manager and asked him to remake the order that was made too early. HE REFUSED. He said "every time you come in here you create problems for us." The last time I went there, 2-3 employees were smoking weed in the parking lot which made me uncomfortable. You shouldn't be high while at work. I replied to him "I don't create problems when I come in here, you do, you were literally smoking weed at work last time I was here." The manager said "I have my medical marijuana card, so I can do what I want." I replied "no you can't, smoking weed at work in customer view is very unprofessional and made me very uncomfortable." The manager said "well I can just cancel this order and not give you the food, you need to take it up with the GM." I kept my mouth shut after that. I called corporate Arby's to let them know how I was treated. I will be calling the GM tomorrow when they are in to let them know what happened today.

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    The Original Hot Chicken - desserts - Updated September 2026

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