This is a community staple. The odd thing is this place doesn't have tea options like you would think, based of the name. The shining star at this place is the fresh bread, especially the raisin bread. This place usually doesn't have enough staff, so service is usually a bit slow. The staff is friendly and efficient. It's clean and cute inside. It has a warm local vibe. If you're in the area it's a great place for breakfast options all day. read more

The Oswego Tea Company - Raisin French Toast - Sandwiches Near Me - Oswego, New York

This place is like eating at an antique store, that's the vibe. It was practically empty at 9:00 on a Sunday so that's not a great sign. Anyhow the staff was very very nice. They are great. The food was only okay- I had a frittata that sufficed but didn't quite hit the spot for me. Only Tabasco for hot sauce which is a choice. The raisin bread was very good as advertised. I'd probably get that as French toast if I go back. This place does the job but I wasn't amazed. Actually probably a 3 star, but the staff was so nice it's a 4. read more

Absolutely horrendous. We should have walked out when we seen the heaps of plates and crumbs on every table. We decided to grab two coffees "for here" anyway because it was hot outside and we didn't want to walk around with hot coffee ... Well, I don't have to worry about walking anywhere because I physically cannot walk after having scolding hot coffee spilled in my lap when my waitress handed me my coffee in a to-go cup with no top. I spent 10 minutes in the bathroom just sobbing and holding cold wash rags to my inner thighs. I have burns. It hurts to walk. It will heal and I'm not about to pull a "McDonald's lady" sue-happy moment, but maybe you should use some common sense when handing someone a scolding hot coffee. It doesn't make any sense. My husband was given a mug for his. We ordered together. I am angry. I kept getting angrier as I sat down on the absolutely horrendous, disgusting couch with worn down padding. As I'm staring at a table in front of me with an inch of dust on it that hasn't been cleaned in years. And then looking to my left where there is a trail of ants crawling to and from a plate that's been there for hours... All with a cup of ice between my thighs to stop the blistering. Shut. This. Place. Down. So disgusting! read more

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Terrible place. It took them 50 mins to make an order for 3. The most ridiculous thing is the coffee was not ready even when the food was done. If I can give them 0 star, I would do that. read more

I placed a to go order 40 minutes ago and am still waiting. That is beyond ridiculous for even a busy restaurant. Who knows how long it will be. They just served people that got here 10 minutes after me. I wish 0 stars was possible. Finally got my food after a 50 minute wait. Now who knows how long it will take them to make 2 coffees. Not like they haven't had almost an hour now. read more

Went for the cinnamon raisin bread to make French toast. It was good, not as many sugary globs as they used to have. Very expensive. Service was quick, but it was mostly empty, not much business. It seemed really old and dusty inside. read more

The tea and breakfast are delicious!!! Fabulous quaint little place. Totally recommend it! I will come by again when I'm in Oswego.

Coming in to the business was a bit disappointing. We called ahead and we were told there was no wait, but when we arrived 5 minutes later were told everyone just walked in and they were out of menus. The waitress did provide us menus after approximately 15 minutes (after I gave her a seriously hard, dirty look). After perusing the menu, I had to flag down the other waitress to try and order, and she refused claiming she was going to take other orders first "from the order they came in". After a few more minutes the order was taken by the first waitress. It took approximately 12 minutes for our orders to arrive. The order was accurate and the food was a mixed bag in terms of satisfaction. The double chocolate pancakes were very good (recommended). The bacon was very good (recommended). The sausage was ok (Jimmy Dean from the freezer). They missed the mark on the French Toast. Too dry, and clearly didn't soak in the egg bath long enough (do NOT recommend). The coffee and hot chocolate were to the Starbucks standard (ok/good). The decor was tea shop hipster, and the exposed brick walls have a pleasing vibe. The servers appeared to be VERY harassed and over worked and visibly uncomfortable and sweaty, but tried to be attentive and friendly. I guess the AC in the dining room, which seemed to be working very well, did not extend to the work area. Which is shameful since these ladies were hustling!! The kitchen staff should have AC if they don't. The prices seemed about average for the area, which is a bit high, but we can blame the "green new deal" for that bs (raised fuel costs and transportation taxes). Over all, I'm giving a modest score of 3. I'm willing to give them a 2nd chance as this could be a one off day. read more

I so enjoy meeting a friend for coffee and cinnamon toast over conversation at this unique cafe. It's only open for brunch type hrs. The famous DELICIOUS cinnamon loaves available for purchase are on random days and often out. The service is great . Right from behind the counter like on the show Alice (w/o the kiss my grits and more the sweet sounds of indie music) Serving starbucks brand coffee and good scrambled egg- I truly enjoy the atmosphere, food, and service- as well as location right on the river before E. Bridge n 1st (maybe). Beautiful brick outside with flowers in summer. recommend ‼ read more

I've been here a few times over the years. It's frequented by both college students and people from the retirement home across the street. The exposed brick, high ceilings and large windows at this brunch spot make it different from other ones in the area. There's lots of space which is nice for big parties. But there's also a lot of light -- so don't go in hungover! Get the cinnamon swirl raisin bread with your meal. Try all of the crepes but pass on the frittata. read more

The server seemed really nice, but I decided not to eat there for the following reasons: 1. . I do not have bad allergies, or asthma, but after spending a few minutes inside, I started to get a sinus headache. I highly suggest they try to dust, or maybe open some windows to get better air circulation. 2. and they didn't seem prepared to serve a group of my size (5 ppl). We had to share menus, and I only saw one person serving a room full of dining guests. To me, that just spells a recipe for overwhelmed workers and mistakes with orders. For all I know, the food could have been good, so I'm still giving them the benefit of the doubt with 4 stars. But it just wasn't the place for me ‍ read more

Service was awful. Painfully slow. Food was decent but servers took forever. Building is cute and has potential but right now not great.

The Oswego Tea Company makes the sort of cinnamon bread you dream about, and, in November, you think you'd love to send to it everybody for Christmas. read more

I've always known about their raisin bread (you can't grow up here and not run into it), but only recently did I actually enter the Tea Company for the first time to have brunch on my birthday. I was really impressed with the decor - it's really cozy and very cool. My friend thought it looked like the best cross between a trendy coffee shop and a favorite local diner. The service was great and the food was delicious! I think they need to keep the menu more updated (I initially wanted a lobster bisque that they no longer serve), but the butternut squash bisque suggested to me was wonderful. Since it's a tea company and all, I also ordered some chamomile tea and they gave me a teapot-full, which really hit the spot on a blizzard-y Oswego morning. If you want breakfast, lunch, or something in-between, there's something here for you. Even the classic eggs and toast some customers next to me ordered looked special. I love to see beautiful and unique places cropping up in my hometown. read more

The Oswego Tea Company - The coffee bar! - Sandwiches Near Me - Oswego, New York

I was up for a college parents weekend and we decided to go to the Oswego Tea Company for Sunday Brunch It was very busy, much busier than a normal weekend, so all and all the wait was not horrible and we were seated and waited on within a reasonable time based on the high volume of customers in the place. The food was decent, I had eggs Benedict and family had the "Amazing raisin bread French toast" which was not that amazing. I am guessing that since it was so busy, the cook quickly dunked the bread into the egg wash and dropped it into a hot pan right away, leaving it very dry inside and the cooked egg coating on the outside. French toast should be a little bit wetter. Prices were not unreasonable, average for a decent place. Nice rustic look inside, with brick walls. My biggest issue with this place and what made me really disgusted was when I looked at my ketchup bottle. The Hienz ketchup bottle was very old and obviously re-used many times, filled up after it gets too empty. Many places will refill the bottles instead of buying new bottles because of the cost. I don't have a problem with that practice, but at least clean the damn bottle once in awhile. This black gook on the inside of the cap and around the edges takes months to form, and is extremely nasty and gross. After seeing my disgusting bottle I looked around and saw that all of the bottles at every table were the similar. After asking for a new bottle, the waitress came back with a better one, but it still had black on the inside of the cap, just not as bad. Ketchup and hot sauce should be refrigerated after opening, just in case anyone was not sure. If something as easy as a simple ketchup bottle is overlooked, and there is one in every table, how bad are things in the kitchen itself? I'm sure I'm not this first person to be grossed out by this and won't be the last, cut corners somewhere else and buy the plastic red Heinz ketchup bottles, they always look full and please clean the spout once in awhile read more

The Oswego Tea Company - a person holding a jar of tea - Sandwiches Near Me - Oswego, New York

Definitely would recommend, very cozy and cute cafe and the staff are friendly. When we were there they were out of a few ingredients so I ordered an omelet instead with an iced coffee. When the food came out it was nice and hot and the taste was great for both the iced coffee and the eggs. Overall the staff was very friendly and accommodating. read more

After reading the prior reviews and looking at their menu, I decided to give this place a try. During my visit, I had a cappuccino and eggs Benedict. Eggs Benedict along with the potato fries were very nice and I would definitely recommend it. The cappuccino, I found to be like all of the places in Oswego. I don't think anybody knows how to make a one. they simply give you a latte and call it a cappuccino. Regardless, the coffee was good. Based on my experience, will definitely go back. On a side note. I Have read many reviews of restaurants here in Oswego, and it appears that there is a trend in service being slow. I spoke with a few restaurant owners and it appears that the challenge has become a lack of servers. The job market is in dire need of servers but the available people is limited. For this reason, I will continue to focus on the food and give very little mention of the service. Remember, local restaurants aren't the Coporate machines grinding out meals, they are our local culinary artisans. read more

Wonderful ambiance and atmosphere. Service was good, food was excellent. Highly recommend for a non-chain, hometown delicious breakfast!

My mom and I went for late lunch about a week ago. It has very lovely decor and the aroma of fresh bread baking was intoxicating. It was empty so we had our choice of tables. We both ordered herbal iced tea (freshly brewed per order) and gyro salads. The food was pretty good; the iced tea was great. The negatives: Service was very slow and as we were the only table, it would have seemed easier to get the server's attention (she had dropped the bill right after our salads and we never saw her again; we waited over ten minutes at the table to pay and then another 2 at the counter before we left the bill on the counter; she said thank you and goodbye as we walked out. I checked the sign and it wasn't that we came in right before closing). Sadly, we also noticed however there were crumbs on our table and the other tables around us, potentially from an earlier breakfast and lunch crowds. Tables really should be thoroughly cleaned after every sitting. The bathroom was also in disorder and not clean. There were also lots of cobwebs and spider eggs at the top of the windows in the dining area. I realize that there is a lot of work that goes into maintaining a restaurant having been in the business over 12 years. I can assure you that the negatives here can easily be remedied (both the young girls that were working we're not busy cleaning or cooking, one kept leaving to go outside) as this place has great potential. read more

I used to look forward to visiting the Oswego Tea Company for a good cup of tea, coffee for my wife, and, of course, a loaf of the "famous" raisin bread. However, I am sadly looking for another go-to to satisfy my carb cravings. The quality of the raisin bread has been deteriorating over the last few visits, but I was willing to write off a couple of bad days. At this point, I'm quitting. The bread used to have a swirl of cinnamon yummy that went all around the slice. It was great to have the sweet flavor in every bite. I know that it's more work to roll out the dough more think, but OTC had apparently gotten lazy in their success. The "swirl" - if you can call it that - is thin around the edges and appears as a thick chunk in the middle of the loaf. Typically, it's a triangular shape with dry, powdery cinnamon mix on the middle. At the ends of the loaf, there is little cinnamon at all, and at least half the loaf is just bread. Don't get me wrong, the bread itself is of good quality, but it has stopped being the special treat it once was. I hope they make a come-back, but for now, I'm out. (see pic) read more

The Oswego Tea Company - See review ... The cinnamon bread ain't what it used to be. - Sandwiches Near Me - Oswego, New York

The cutest little shop in Oswego! I've been here a few times and I'm always impressed. Their breads are PHENOMENAL, with the garlic/mozz/pepperoni being my favorite. The teas are great, and the menu has a lot of options. I recommend the crepes! Your eggs and coffee are pretty standard, but the bread, tea, and crepes from this place are the standouts! read more

Did not have a good experience. Went with a group of 7 on a busy weekend so w wait was expected. We waiting for a table for about 15 minutes which wasnt bad, but once we got to the table and ordered it took an hour for our food which wasnt anything special. My frittata came with mushrooms and tomatoes which I specifically asked not to be in it and had kraft single cheese "melted" on the top. The pancakes and kitchen sink were cold after waiting an hour. My friend ordered crepes which was 90% of their menu and after all the other food came out they let him know they ran out of crepes. Coffee was also cold. I do not recommend! read more

Went there with a few friends for breakfast on a on Thursday. There were five of us, and only four other people in the entire place, but the employee taking our breakfast order seemed completely overwhelmed and harried. It was like we could all feel her anxiety because as soon as she took our order and left, we all talked about it. I asked for a glass of water, and when she brought everybody their coffee, there was no water for me. Another 10 minutes went by and I finally had to ask for water a second time. One person at our table orderedordered the breakfast platter which came with sausage gravy, and she asked for no sausage gravy. You guessed it. It came smothered in sausage gravy. I asked for my toast to be well done and dark, and I received toast that didn't even seem to have been put through the toaster at all. We passed one slice around the table and everybody agreed it was not toasted. I did not ask for my toast to be redone because at that point I figured it wasn't worth it. I ordered something called the Gyro omelette which was supposed to have thinly sliced beef in it, and when I opened the omelette, there wasn't any beef at all. No meat whatsoever. I'm not sure what this particular employee will do if the place ever gets crowded but I guess we'll never find out because we're not going back. Many other great places in Oswego to get coffee and breakfast. read more

We are visiting from out of town & decided to try this place for coffee. Our white chocolate mochas tasted just like Starbucks (maybe a little better). We also got a chocolate chip muffin which really good. The inside of the restaurant is cute & cozy. We will definitely return next time we're in town. read more

Cooking an egg over easy is an under appreciated art form and the cook at this place is expert. Delicate, thin whites drape out around slightly pinkish treasuries of yolk just waiting to drench the toast or run under the home fries, which are also as near to perfection as you'll ever see. This morning I ordered an egg white omelette with Swiss cheese and mushroom, and it, too, was done just right-it seemed criminal to hurt it with a fork. Spotty service and a stubborn country music habit used to keep my visits here intermittent (seriously, modern country music is like kryptonite to me), but they've shelved the Rodney Akins and made some good hires, so I'll happily crown them king of the breakfast hill in this town. read more

The Oswego Tea Company - Sandwiches Near Me - Oswego, New York

I was disappointed based on previous reviews. Would I go again? Only if others insisted or everything else was closed. Not bad enough to keep me 100% away but not eager to return either. Food: fair - my frittata was big and full of veggies & meat (tomato, broccoli, greens, onion, potato, peppers, ham, sausage, bacon) but there was nothing special about it. The cheddar was also yellow which I usually relate to poor quality cheese. My boyfriend eggs benedict was shaved ham (which was stated on the menu), not Canadian bacon, and the Hollandaise was nearly broken. Again, nothing special. They attempted to put fruit on the plate. It consisted of the thinnest quarter slice of orange possible and a half of a grape. Cinnamon raisin bread was outstanding! The coffee was not appetizing and bitter. Service: fair - when we arrived or waitress said we snuck in on her. There were only 2 other tables taken. She was attentive at first but as soon as one more table came in she started getting over whelmed and eventually stopped helping us. We gave up on the check and went to the counter to pay. Atmosphere: good - Building was cute and inside was unique. Cleanliness: fair - dining area was clean for the most part. 2 legs of our table was propped with napkins. Everything on the counter was covered in plastic wrap. The bathroom was disgusting! I won't go into details (yup, that bad) but it was not good at all. And I am not typically deterred by bathrooms. read more

The Oswego Tea Company - Fritatta with cheddar cheese and cinnamon toast - Sandwiches Near Me - Oswego, New York

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I don't understand how this establishment stays in business. There is never anyone in the place. The other reviewers were pretty much on target. Baked goods are pretty decent, great tea, coffee is starbucks brand. It's normally pretty cold there, and the bathrooms are rough (the toilet felt like a rocking chair). This is a nicer coffee/tea house for OSWEGO, any place else, it would be kind of sub par. read more

Food is excellent but certainly not a customer service centric business. If the staff has to serve more than 3 groups then plan to wait 30 minutes to be seated. read more

Great staff, must order the raisin toast. Had the kitchen sink - a little on the peppery side, but I like pepper and it was very good. Wife loved her frittata. Coffee was good, no problem taking an order that had special dietary restrictions. Very comfortable atmosphere. read more

The Oswego Tea Company - Sandwiches Near Me - Oswego, New York

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Amazing homemade gluten free, dairy free cranberry bread!!! Perfect way to start the day! Wish the coffee had been local rather than Starbucks but it was good nonetheless especially with the availability of almond milk read more

The Oswego Tea Company - Gluten free homemade cranberry bread and eggs over easy! - Sandwiches Near Me - Oswego, New York

I'm giving another review as they have solved their speed issues!!!! Went there yesterday morning & had the most delicious eggs Benedict & the pumpkin pancakes were luscious!!!! The quality of the food here is superior!!!! Coffee is Starbucks & of course the best. We love to make this place our holiday family breakfast spot. read more

Not from Oswego.. but Oswego Tea Company has made me love this town! Starbucks coffee?! yes please! and it is more affordable than the actual starbuck shops. I ordered the chicken and waffles. My first time eating chicken and waffles (I know.. where have I been?) It was so delicious! I love the crispiness from my waffle, and also the chicken! The gravy was a much thicker gravy than im use to, but boy was it filled with love. Next time I visit Oswego, will definitely stop by again! Plus its pretty affordable too. read more

aight so look me and the squad pulled up like scumbags and ya boy wanted a crepe and they said " aight i got you". so now i'm just chillin waiting for my food then an hour later they pull up with everyone's food except mine and had the audacity to say " we ain't got no crepes" and gave me a cold omelet and told me to fuck myself and they already knew i ain't paying so i got it free then she dissed my home girl cause she didn't want cold pancakes and said that the plate was hot. i will never come back here again they dissed me like crazy read more

I love the Oswego Tea Company, especially their cinnamon raisin bread. The portions are good and the prices decent. Oddly enough all the times I've been there I never actually had tea. So I can't speak for the tea at the Tea Company. Breakfast yea, tasty tasty bread definitely. I had some delicious water though. read more

This is a delicious place with an incredible tea selection and wonderful service (and wifi!) I went here with a large group on Saturday morning and could not have been more satisfied (and impressed) by the service of our waitress - whose name escapes me. She was attentive and pleasant and really did a great job dealing with such a large (and unexpected) party. As it was my first (of many) trips to the Oswego Tea Company, I had to get a tea! I had the Chocolate Strawberry Saffron, and it was fantastic and flavorful, and served in a gorgeous pot. To eat, I had a delicious belgian waffle, but am beating myself up for not getting the cinnamon raisin french toast or cheddar jalapeno bread that everyone else in my party was raving about. I also need to say that the ambiance of this cute cafe leaves nothing to be desired. It's lovely! read more

I've been going to Suny Oswego for 3 years and I have never seen this place. I took my girlfriend here the other day and it was delicious. I ordered a bacon breakfast sandwich with a side of home fries. I would recommend this place to anyone who wants a nice relaxing breakfast read more

The Oswego Tea Company - Bacon egg and cheese on a plain bagel with a side of home fries - Sandwiches Near Me - Oswego, New York

When eating at restaurants in Oswego, I usually don't have high expectations for the meal. Although the kitchen was backed up, the two waiters working (the whole restaurant) were forgetful, and my toast was a bit burnt. The food was affordable and pretty good. I don't even like home fries but theirs were amazing. The waitresses were nice and the Tea was smooth. I would go back for the prices and simple food. read more

Love their decor and food looks so fresh, smells so amazing as you walking in. Servers are friend and you get helped right away. read more

The Oswego Tea Company - Sandwiches Near Me - Oswego, New York

Stephanie and the girls at the Oswego Tea company were spot on with their service. I wasn't lacking on anything I needed or wanted from the menu as well as little extras (I like a lot of sugar in my coffee.) The raisin bread French toast was amazing!!! Had to have a second plate! read more

The food here is awesome, especially the cinnamon bread and the loose leaf tea. The staff however is this places downside. The young girls at the counter were extremely slow with service, and found it appropriate to stand and text message at the counter before serving us our drinks. I've never been in a place where I had to wait 15 minutes for a cup of water. This place could use some new employees. read more